O:Request a Quote ‑ Hide Price
Quote Snap - How to hide price & add Request...
Rating
4.9
feedback
568
chart
#693
All reviews
Rating Breakdown
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Sept. 15, 2023
This is a great app. We use it both for quoting and hiding prices on custom products. The support crew are fast to respond, and take care of things promptly.
How lovely and sweet you are.🌞 Our team is really impressed with the positive things you shared about our app and support service. 🙏🏻😊🙏🏻😊🙏🏻😊. Let’s rock together 🔥🚀
Sept. 15, 2023
The app was unstable when I started using it, the application window would dissapear and would not work on any browser (and even incognito). But the issue was fixed by devs (said that they made some integrations which made the app unstable). Also, the manual SMTP connection does not work, triple checked everything, even tried on other SMTP clients, so I know that SMTP credentials are valid, but somehow this app does not connect to it. Really liked this app for its UI, because it has nice desktop UI. But then I tried it on mobile and the product images are very distorted, the table is squeezed and the view just looks bad. This is really a deal-breaker because most of the traffic nowadays is made on mobile. But the support is really nice and helpful. Still, would not pay for this app for now, because it is not yet fully developed. And the prices are the same as in other fully working quoting apps.
Hi there, Thanks for taking the time to leave us feedback! We appreciate your detailed review of our app. For the SMTP configure issue, our Dev team is already been informed about the case and we will sort things out for you. We truly hope that you will have a better experience with the app when the fix is done. Also, regarding your concern about our UI of the Quote form on the mobile version, I believe this can be solved by just a simple customization that our team is willing to provide to all our beloved customers since we understand the app will connect differently to each store's theme to reflect the setting on the front store. There is a support Agent who already contacted you to help you with this. I hope we can have this chance to support you and your theme with the app. Please reach out to us via live chat or email at [email protected] with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our app!
Sept. 12, 2023
Amazing app, I had an issue with a text box covering text and the support team were incredibly helpful and fixed the issue instantly, they also re-sized my product images and moved the quote box to be central on all products for free as a kind gesture which was really kind. I really recommend this app and think it is value for money.
Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!
Sept. 5, 2023
Super assistance service, Joy was very kind. Very good app for our needs!
We can’t thank you enough for the kind words about our app. Your review means a lot to us and lets us know we’re on the right track!
Aug. 28, 2023
Great support from their, chat, quick, helpful, and very professional. Any problem, they'll do their best to fix it
Store
Ma boutique
Using app
6 days
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
Aug. 17, 2023
这款应用十分方便，工作人员也很厉害，帮助我们很快速的解决了问题。希望这款应用得到大家的喜爱，我很感谢两位工作人员专业和细心地服务，他们用专业知识快速的帮我解决了问题，这十分的有效率让我省下时间去做别的事。
非常感谢您的精彩评论！ 我们很高兴听到您喜欢我们的应用程序的体验。 如果我们可以为您提供进一步的帮助，请告诉我们，感谢您抽出宝贵的时间给我们留下如此友善的评论。💗💗💗
Aug. 2, 2023
App does not work as promised. Shows potential Retail customers pricing In quote request! and that is not the correct pricing for retail clients! what is the point of hide price if you are going to send them the wrong information. It makes us look bad when I have to explain to them that is not the pricing/
Dear the shine studios Team, Thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience you experienced with our app. We understand the frustration caused by the incorrect pricing information being sent to potential retail customers through the quote request. Upon investigating the matter, we discovered that the problem was due to a checkbox in the email template that was left ticked. This caused the wrong pricing to be displayed in the quote request emails. We already fixed the email template for your account. We deeply regret any negative impact this may have had on your interactions with potential customers. We value your feedback, as it helps us identify areas for improvement. Please be assured that we take this matter seriously, and we will take steps to prevent similar issues from occurring in the future. Once again, we apologize for any inconvenience caused and appreciate your understanding. If you encounter any further issues or have any questions, please do not hesitate to reach out to our customer support team, and we will be more than happy to assist you. Thank you for your continued support. Best regards, Kaylee from Omega Team
July 19, 2023
Simple and straight forward as per described , Also the support availability on time a very satisfactory feeling ... Thanks and hope i use more of your Apps in future
What a nice review! ❣️ 💕 💞 Thanks so much for the wonderful comments. :) Glad you love how fast the app can get set up. Easy and fast setup is one of our main goals. 🎉🎉🎉If you need anything at all, just let us know 🥰🥰🥰
July 14, 2023
Useful app to replace 'Add to cart' with 'Add to quote'. Offers a lot of customization and easy to use backend. Their 24/7 customer support is responsive and promptly fixes any issues we have.
You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to support you.
July 14, 2023
This software is very good, it helps us achieve the functions we need, their problem consultants and developers have given great support and patiently solved the problem for me. Thank you so much, this app has helped my business, I will recommend it to others, thanks.By the way, especially Vincent, he is really very patient, he solved the problem for me and gave me advice, thank you.
Using app
4 months
Total reviews
1
Average rating
5.0
Thank you for your detailed review of our Quote Snap! Hide Price! app. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Please get in touch if you have any other questions for us.
July 13, 2023
We have been overall very pleased with getting the Quote Snap to work the way we wanted for our store. We even had to reach out to them for some customization and the were efficient and friendly. We are excited for our customers to use this feature in our store. This app works pretty seamlessly and was fairly easy to customize and implement. We were able to get it to look the way we want and function the way we wanted. We even customized the color scheme and look of the forms received by both the customer and admin users. Overall very happy.
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Quote Snap! Hide Price! app. We look forward to serving you for many years to come!
April 18, 2024
The support responds instantly and gives you very good solutions!
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
July 4, 2023
App loopt vast via telefoon Jammer genoeg word dit snel gefixt. Maar voor rest handige app hoop dat er meer voor de startende ondernemers is
Hallo. Bedankt dat u de tijd heeft genomen om ons uw probleem te laten weten en het spijt ons voor de negatieve ervaring die u had. Ons ondersteuningsteam heeft zojuist uw feedback ontvangen en een ondersteuningsmedewerker heeft al contact met u opgenomen om u te helpen met de zaak. Controleer uw e-mail en laat ons de kans krijgen om het voor u goed te maken. Het spijt ons nogmaals enorm voor het eventuele ongemak. Hartelijke groeten, Omega-team
June 30, 2023
This app is great for stores that need customers to add products to a quote and submit a custom form instead of a traditional cart and checkout. Their customer service is top notch! They were very helpful through the chat.
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
June 26, 2023
After having some problems with quotes and prices not properly hiding everywhere on our website, we got the issue fixed through the customer support team very quickly! Great customer support for this app and the app itself doesn't take long to learn either!
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Snap! Request Quote Hide Price app. We look forward to serving you for many years to come!
June 23, 2023
This app really helps our site and the Snap! team has bee SUPER helpful and responsive to help our 'hide price' feature look and performe its best. Highly recommanded.
Thanks a million for leaving a 5-star review 🙌🙏🏻🙌🙏🏻. We will share this with the whole team to let them know to keep up the amazing work.
June 16, 2023
I have asked the app team to customized the app for my page and they have done an excellent job. The turnaround is very quick and they are always responsive. I am very happy with the app
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
June 1, 2023
This app is very easy to use and has powerful features. It can help you manage your inquiries easily. I highly recommend this app!
How lovely and sweet you are.🌞 Our team is really impressed with your positive things you shared about our app and support service. 🙏🏻😊🙏🏻😊🙏🏻😊. Let’s rock together 🔥🚀
May 26, 2023
Good app, Good customer support, thank you Vincent! They help me to fit the app function to my theme pretty well. Still need some tweaking of the app to allow the translation applied to the storefront while you switch to different languages. A good app in general!! thank you!
Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words.
May 12, 2023
Der Service ist 1A. Selbst individuelle Lösungen wurden angeboten und sehr schnell umgesetzt. Das Tool selbst erfüllt genau seinen Zweck für unseren Großhandelskatalog. Interessenten könne Anfragen für Produkte anlegen und diese Anfragen können exportiert werden. SUPER! Vincent ist genial !
Wie liebenswert und süß Sie sind.🌞 Unser Team ist wirklich beeindruckt von Ihren positiven Dingen, die Sie über unsere App und unseren Support-Service geteilt haben. 🙏🏻😊🙏🏻😊🙏🏻😊. Lasst uns gemeinsam rocken 🔥🚀