All reviews

Rating Breakdown

  • 5
    93% (562 ratings)
  • 4
    4% (26 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (8 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 20, 2022

Helpful and understood my needs very quickly. Set up needs to be tested but Joy has said that she will be on hand once I figure out if this works for me or not

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Excellent! 🎵 It's music to our ears that you are happy with our app and customer support! Thanks so much for the 5-stars! 🤩 Best wishes, Joy

5 / 5 Share

July 15, 2022

This app gives us great flexibility to control information visible to different customers. The support team also was super helpful in customizing the various forms, and answering our questions swiftly. Definitely recommend this app it you have a tiered customer system

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

5 / 5 Share

July 14, 2022

Very well handled and fast, great service! This is the first time I use this plugin, it looks good, it is fully functional, and it can be customized. It is very suitable for code beginners, and I will continue to use it.

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Yeahhhh You’re awesome 💙💚💛🧡 We will share this with our team to let them know to keep up the amazing work Thank You so much for your words! 🙏🏻😊🙏🏻😊🙏🏻😊

5 / 5 Share

July 13, 2022

I installed it yesterday, so far the customer service has been very good through chat and meet. In English and Spanish. I have already tried 5 applications like this and by far I prefer this one, it is the most complete and customizable. La instalé ayer, hasta el momento la atención al cliente ha sido muy buena por chat y por meet. En ingles y español. He probado ya 5 aplicaciones como esta y lejos me quedo con esta es la mas completa y customizable.

Using app

About 2 months

Total reviews

5

Average rating

4.8

Developer Reply

Thank you for taking the time to share your thoughts with us and the rest of the community. We're ecstatic to hear you're enjoying the app. We appreciate you taking the time to provide us with feedback and reminding us why we do what we do. We wish you and your business the best of luck! Estamos muy contentos de saber que le gusta la aplicación y que funciona muy bien con su tienda de comercio electrónico. Omega support team

5 / 5 Share

July 11, 2022

Best customer service I've got from one of their supports . Loving the simplicity of this app! Definitely meet my requirements!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing the Omega Request a Quote - Hide Prices app. We look forward to serving you for many years to come!

5 / 5 Share

July 6, 2022

Even though I can't call these guys, Diego was super helpful with my email problems using their chat. He had my email inquiries fixed with very little down time. The app works well for our company needs.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Yeahhhh You’re awesome 💙💚💛🧡 We will share this with our team to let them know to keep up the amazing work Thank You so much for your words! 🙏🏻😊🙏🏻😊🙏🏻😊

5 / 5 Share

July 4, 2022

I commend the support team of this app for being able to provide quality support, especially during the configuration phase. The app works well and we are happy to have it installed and activated on our website. Keep it up!

Using app

11 days

Total reviews

5

Average rating

5.0

Developer Reply

Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! 💋 Thank you so much and have a great day ahead. 🙌

5 / 5 Share

June 23, 2022

We tried a few "request a quote" apps and found this one had a good value for the features. Once installed we needed help on a few aspects and the Omega team was extremely helpful and fast to help. We're very happy with our app choice :)

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing the Omega Request a Quote - Hide Prices app. We look forward to serving you for many years to come!

5 / 5 Share

June 23, 2022

Works well! Really great customer service, quick reply. BIG thank you to Joy Highly recommended. Thanks

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services! Cheers from Joy!

5 / 5 Share

June 22, 2022

Works well! Good Customer Service - Had an issue getting this installed with my theme & they were able to assist forthwith.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

We can’t thank you enough for the kind words about our app and support service. Your review means a lot to us and lets us know we’re on the right track!

5 / 5 Share

June 15, 2022

I am using the app, because we would like to be able to sell our products as wholesale as well as normal retail on our website. I wanted the options to "add a quote" and hide prices for the wholesale products. This app works perfectly and the support team is very helpful and quick to respond.

Store

Gretmol

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

We’re very grateful for customers like you and hope we can stick with you for years to come! In case you have other feedback to us, please don’t hesitate to contact us at any time. 😇😊

5 / 5 Share

June 13, 2022

The app works very well but the customer service is even better ! The team answer very fast and can help you with any problem. Really recommend this app .

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your sharing 👏👏👏! Our team, especially Joy, will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users 💚💛🧡

4 / 5 Share

June 28, 2022

Good customer service. We've had some problems throughout our time using the app but the team has gone above and beyond to try and resolve them. We appreciate the effort they have put in. We will continue to use the app.

Store

Spacee

Using app

9 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello Andrew, Thanks for taking the time to let us know your issue and we are sorry for the negative experience you had. Our support team has just received your request about the app and is fixing the issue for you. Please check and let us know if you need any further assistance. We are terribly sorry again for any inconvenience caused. Best regards, Kaylee from Omega Team

5 / 5 Share

June 7, 2022

Joy was extremely helpful. Actually, I posted one question and he did much more than I asked. I was surprised by his good suggestions. He was also polite and kind all the time. Thank you!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your sharing 👏👏👏! Our team, especially Joy, will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users 💚💛🧡

5 / 5 Share

June 6, 2022

I'm a Chinese. I'm in the business of custom watches. This software can help me solve the problem of hidden prices and enquiries. Customer service is very good. Hope it can help you. I'm a Chinese. I'm in the business of custom watches. This software can help me solve the problem of hidden prices and enquiries. Customer service is very good. Hope it can help you. I'm a Chinese. I'm in the business of custom watches. This software can help me solve the problem of hidden prices and enquiries. Customer service is very good. Hope it can help you. I'm a Chinese. I'm in the business of custom watches. This software can help me solve the problem of hidden prices and enquiries. Customer service is very good. Hope it can help you.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share your thoughts with us and the rest of the community. We're ecstatic to hear you're enjoying the app. We appreciate you taking the time to provide us with feedback and reminding us why we do what we do. We wish you and your business the best of luck! Omega Request a Quote - Hide Prices support team

5 / 5 Share

June 2, 2022

Super fijne app! Niet meer verder zoeken! De app biedt de mogelijkheid om een offerte aanvraag te doen en het werkt goed!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Dankjewel voor je 5-sterren review 🤗🥰! We zullen dit met ons team delen om hen te laten weten dat ze het geweldige werk kunnen voortzetten 🌻 🌞

5 / 5 Share

June 2, 2022

We love the app but what is even beyond our expectation is the support! Super fast and always happy to help. We highly recommend the app. Thank you for the support guys!

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Yeahhhh You’re awesome 💙💚💛🧡 We will share this with our team to let them know to keep up the amazing work!

5 / 5 Share

May 30, 2022

When I was using it, I encountered some problems. The customer service staff,Joy, was very enthusiastic and helped me a lot. Finally, my problem was successfully solved. Thank you very much.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your sharing 👏👏👏! Our team, especially Joy, will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users 💚💛🧡

1 / 5 Share

May 29, 2022

Firstly the app does work, it was able to hide pricing and do as it says, however, customers can still purchase items if they go to the cart. I would expect the ability to disable purchasing to ensure things aren't sold unexpectedly. Now the reason for the 1 star, we uninstalled the app due to google market requiring the store not to hide pricing and allow checkout, this was when on uninstall we have been spammed with over 30 emails with semi English why did you leave messages, responding doesn't do anything as the emails are automatic and just keep coming. It's appalling the level of spam.

Using app

2 days

Total reviews

1

Average rating

1.0

Developer Reply

Hello ElectricAircon, Thanks for taking the time to let us know your issue, and we are sorry for the negative experience you had with our app. Ms Joy - our support agent has just sent you an email to assist you to resolve this problem. I would be grateful if you could check and let us know if you need any further assistance. We are terribly sorry again for any inconvenience caused. Best regards, Kaylee from Omega team

5 / 5 Share

May 26, 2022

Excelente herramienta. Funciona muy bien y cualquier duda o necesidad de soporte el equipo te lo brinda de forma inmediata y con mucha amabilidad. 100% recomendable.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Escuchar sus comentarios positivos me alegró el día 💙💚💛🧡 Espero nada más que el crecimiento de su negocio 🔥🚀