All reviews

Rating Breakdown

  • 5
    94% (532 ratings)
  • 4
    4% (22 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (8 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 21, 2022

This app helps my customers submit specific quotes for items. It can then convert those inquiries into orders! A big timesaver! I wish the forms could include images of details/items.

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Cactus Blossom Bakery We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team

5 / 5 Share

Jan. 20, 2022

So first of all, this app was really easy to setup! I had just a few wording changes that needed to be done; these things required some developer editing so I reached out to customer support. I do most of my computer work at 3am, so I got quick responses via Help Chat. All my issues were resolved perfectly. The customer support I received from Joy and Ms Quinn was phenomenal! I am in the final testing stages of this app, but I can already tell my customers are going to love this new feature and will prevent a lot of extra back and forth emailing to get custom order quotes. I will update this review as soon as my customers give me their feedback as well on how they enjoy using the feature in my shop. Looking forward to trying out this new feature and Thank you Omega team! <3

Using app

8 months

Total reviews

6

Average rating

4.3

Developer Reply

Hi A Court of Candles, Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! Feel free to contact our customer service team if you have any questions at all via live chat or email. We’re very grateful for customers like you and hope you stick with us for years to come! Thanks again! Kaylee - Omega team

5 / 5 Share

Jan. 21, 2022

These guys have been great! They are incredibly responsive with app support and assisting with new functionality. If you are looking for "quoting" capabilities with Salesforce this is the best app currently available.

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Estilovoce Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Kaylee - Omega Team

5 / 5 Share

Jan. 13, 2022

Nice app and excellent support team, they resolved the issue quickly so you can have a great experience.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Raghavendra Rathore Jodhpur We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app. Best regards! Kaylee - Omega Team

5 / 5 Share

Jan. 12, 2022

great app. creates customer confidence and boosts sales I highly recommend it. it is affordable and cost-effective.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Canadian CPAP Supply Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out! Kaylee - Omega Team

5 / 5 Share

Jan. 12, 2022

I can't speak highly enough about the customer service we received for this app. We are using it in place of a purchase order purchasing process. And the developer and customer service have been great help in us making it work. I highly recommend this app to anyone.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Martin Engineering Brand Shop Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Kaylee - Omega Team

5 / 5 Share

Dec. 29, 2021

We have a group of products that are not easy to calculate freight on. We needed an app that would allow us to have a customer request a quote to include shipping for these items. This app works great in this capacity. Plus, their customer support is top notch!

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Spill 911 Inc., Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Kaylee - Omega Team Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Kaylee - Omega Team

5 / 5 Share

Dec. 28, 2021

Excellent customer service. Joyce was very friendly, patient, and helpful in helping us find what we were looking for.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Idée Clothing Store, Thank you for taking the time to provide a rating and your compliment to Joyce! Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. If you need our help in any case, we are available here to help you. Hope your day is as awesome as you! Kaylee - Omega Team

5 / 5 Share

Dec. 16, 2021

This app is great. It is very easy to use, and the developers are amazing. They were able to make some changes for us very quickly in order to meet our needs. I also love how we can limit the access to only certain customers.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi HITT Brand Shop We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app. Best regards! Kaylee - Omega Team

5 / 5 Share

Dec. 12, 2021

サポートの対応が非常に早く、問題がすぐ解決しました。 "Request for quote" ボタンの大きさがデフォルトでは、大きかったり小さかったり、使っているテーマと合わない場合が多いかと思いますが、サポートに問い合わせれば、すぐ対応してくれますよ。とても良いサポート体制です。

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

こんにちは D9 STUDIO、 肯定的なレビューを投稿していただきありがとうございます。 オメガでは、お客様の時間を大切にし、常に迅速かつ効率的なサービスの提供に努めています。 私たちのサポートがタイムリーに提供されたことをとてもうれしく思います。 またおしゃべりできるのを楽しみにしています! Kaylee - オメガチーム

5 / 5 Share

Dec. 2, 2021

We have tried all the apps on the app store and this by far is the best out there ( we have been using shopify for 6 years now ) The development team are always available to assist and actually get back to you unlike other companies out there.

Using app

7 months

Total reviews

7

Average rating

5.0

Developer Reply

Hi Budget Pool Care, Thank you for sharing a review of your recent experience. Our team here at Omega is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. If you need any further assistance with our app, we are here :D Best regards, Kaylee - Omega Team

5 / 5 Share

Nov. 29, 2021

I use this app so that I can list certain products without prices and instead create a simple workflow that allows users to request a quote. It also allows me to create custom orders with custom prices which cannot be done in Shopify. The support is great to work with as well and will keep using them as long as my customers are using the features it offers.

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Innovative Surfaces, We’re so delighted to hear that you chose our app for your store! It’s an honor to be a part of your business, and we hope your experience here made it extra special. We wish you many more years of success and look forward to working with you for many years to come. All the best, Kaylee - Omega Team

5 / 5 Share

Nov. 24, 2021

I have seen many necessary features in this quote app, and glad to hear that the the develop team would like to add more features that I wish. Wonderful team! I hope they succeed. And thanks very much for the assisting from Joy. I will make some suggestion about displaying logic for line item properties, customized product usually has lots of properties, the ideal logic is that all of the properties are added to quote as long as customer clicks "add to quote" button. Expect that come true.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Home inn, Thank you so much for taking the time to leave us such wonderful feedback. I'm so glad we were able to help you feel comfortable. I'm also happy that we were able to help you resolve your problem. I'll be sure to relay your message to our whole team, especially Joy :D Thanks for placing your trust in us and your willingness to share. Best, Kaylee - Omega Team

5 / 5 Share

Nov. 23, 2021

We used this app to hide some prices and allow a request for price and shipping information for some of the premium artworks on the site. The app did need some configuration to meet our needs and to work with the theme we are using. The team at OMEGA are amazing. We received outstanding assistance from Joy (at the help centre) and the developer working on our issue, Ms Quin, did an amazing job. We ran into a few issues at different times as we were setting up and every time we went back to Joy for assistance. Joy was always very friendly and helpful. The issues were resolved very quickly and efficiently. The app now works perfectly and we love the functionality - on the front end and how the back end works with providing the enquiry and the communication to the customer and ability to provide the quote for the customer to complete the transaction through the website. It's very customisable (easy to customise ourselves) which was really important for us. We highly recommend Request A Quote app along with Joy and the team at OMEGA. Thank you Joy for making this a very easy and pleasant experience - you are an asset to your team.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Tingari Arts, Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We made sure to share this feedback with Joy and Quin to give them the recognition that they deserves. They were delighted to hear your feedback. Feel free to contact our customer service team if you have any questions at all via live chat or email. We’re very grateful for customers like you and hope you stick with us for years to come! Thanks again! Kaylee - Omega team

5 / 5 Share

Nov. 23, 2021

Their customer service are fantastic and make it happen what we want. The app work very well and hope they launch more apps~~

Using app

19 days

Total reviews

13

Average rating

4.7

Developer Reply

Hi Fabricis, I'm happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know Thank you again for your wonderful feedback, it made our day! All the best, Kaylee - Omega Team

5 / 5 Share

Nov. 18, 2021

This app does exactly what I was looking for. It allows us to hide the prices and add to cart buttons from the product pages of products only from a specific collection. the staff are very helpful, and will assist promptly, it is easy to read, it works perfectly, with a quote button on each product, Great, fast service and a great app! Thank you Joy

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hi Mike Sport Lebanon, Thank you so much for spending your time leaving us such wonderful words. We understand that you have many options in the marketplace, and are pleased that you have made Request a Quote app your premier choice for using. We always want to help you as much as we can. We made sure to share this feedback with Joy to give her the recognition that she deserves. She was delighted to hear your feedback. Please let us know if you need any further assistance from us! Kaylee - Omega Team

5 / 5 Share

Nov. 17, 2021

This has been the best working Request a Quote style app I have worked with. It is simple and to the point. The best part is, there were some features I wanted and the support staff was amazing. Not only did they take my suggestions into consideration, they provided alternate solutions for the time being and went above and beyond to attempt to help me with my unusual request. Joy, at the Omega Help Center was indeed a joy to work with - answered me VERY quickly and I threw some hard questions at her, she satisfied my questions within minutes . One of the best support teams I have seen and I very very much appreciate how much they listen and care! A+++++ Company and App!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Freez Wholesale, Thank you for your great review! We were blown away by your positive words and we really appreciate the time you took to write such a detailed comment! At Omega, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Joy to give her the recognition that she deserves. She was delighted to hear your feedback. Please contact us if you have any questions! Yours truly, Kaylee - Omega Team

5 / 5 Share

Nov. 10, 2021

Great App. never disappoint me . It just can reach what I want. So good so many function all can be satisfy you. also you can ask special function their develep can do for you.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Kinoble Wire and Connector, Thank you for taking a moment to share your experience at Omega. We’re proud to deliver great value to our customers, so we’re delighted that you found our app to be well priced. Please reach out to us if you need any further assistance! Sincerely, Kaylee - Omega team

5 / 5 Share

Nov. 10, 2021

I really like this app! It's so simple for me who is now on Shopify. And the most important one, the Help Center so fast responding and so nice! I got help from Ms. Joy (she's so nice & lovely) and also Ms. Quinn is the developer who helps me customize! Don't hesitate to install this one!:)

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Summits Network, Thank you for your great review. At Omega, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Ms. Joy & Ms. Quinn to give them the recognition that they deserves. They were delighted to hear your feedback. Please contact us if you have any questions! Yours truly, Kaylee - Omega Team

5 / 5 Share

March 30, 2022

This is the third website I've used this app on and it's fantastic! It does everything I need it to, which varies from site to site, and when I've run into trouble setting it up Malak and Carlos have been very patient, understanding and prompt in helping steer me in the right direction. Though the solution was pretty simple I would have never figured it out on my own without their help. I would give this app 6 stars if I could, and will likely use it again on future projects.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi pizzasolutions, Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Omega Team