All reviews

Rating Breakdown

  • 5
    91% (493 ratings)
  • 4
    6% (34 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (9 ratings)

Reviews with Text

  • 97% (525)
Review RSS Feed Review RSS Feed

4 / 5 Share

Dec. 11, 2023

Customer support has been fabulous. Always helping fix any issues we may run into and responds very quickly. This app has catered exactly to exactly what our site needs!

Using app

28 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 6, 2023

They worked continuously to resolve my problem. The issue was quite challenging and did take several days, however they stuck with it, even with opposite time zones. To resolve my issue to make our business flow better.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2025

This app does exactly as it says it does and more, I customized some features to suit the needs of our Shopify store. When you need customer support, they rate 5 STAR +, Haley and the Team went above and beyond to get my issue resolved and helped me to customize features within the app. I highly recommend this app, if you need customers to Request a Quote get this App!! Thank you, Everyone!!

Using app

Almost 2 years

Total reviews

11

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

Great support!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2023

Muy buena aplicación, fácil de usar y de personalizar. Además el equipo de soporte es muy bueno, y te ofrecen apoyo en caso de que tengas algún problema con la app.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

very good service and support team thank you Emma

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Very fast service and everything is done fast

Using app

6 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 19, 2023

A must-have app if you wish to collect B 2 B orders from your existing store. The app could still be improved however the assistance is awesome which totally offsets the drawbacks.. thanks a lot, Emma !

Using app

Over 4 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 18, 2023

Best application for quote request and product variant. I had a problem on the integration with the other app ( product variant ) and they helped me so hard. They working hard for have the exact result i needed. Actually i just can say you can go with this app for sure if you need it ! GOOD SUPPORT ! Thank to EMMA ( support team ) ♥

Using app

3 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 17, 2023

It is a great app to use in general. The app didn't work seamlessly with my theme. The customer service is helpful despite I think the respond time should be faster. But it did offer more comprehensive functions than other request for quote app. thank you team!

Using app

6 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 15, 2023

Emma is the best!!! This is the best support I've seen so far. We've tried other plugins and their support always keep us waiting. I reach out to G:Request and I was surprised by how swift and quick they responded, Emma was so polite and gentle with us We appreciate your help!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

I just downloaded this app for my store. Set up was super simple and it didn't interfere with any other coding or apps I had already installed. When I ran into an issue, the support team was very responsive and helped me fix my issue right away. I am excited to continue using this app and would recommend it!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

Amazing support!!!

Store

ARTEM

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

I had a minor problem with the app but within 10 minutes it was fixed by Emma. Thanks a lot, great service.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

Exceptional customer support from this company. Emma was not only highly responsive but also incredibly helpful.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

Fonctionne très bien ! Le support est très réactif pour l'adapter aussi à vos besoins. Rien à dire pour l'instant.

Store

NOVINEA

Using app

17 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

We've been using this app for quite a while now and it has been working great for us. We recently ran into an issue and had to reach out to customer service. They were able to figure out the problem and resolved it quickly for us. Great customer service. Highly recommend!

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

Very prompt and helpful service by Emma on resolving some configuration troubleshooting before we went live.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 9, 2023

The G: Request a Quote + Hide Price team offers exceptional customer service and cutting-edge functionality. This app allows my customers to seamlessly request quotes while keeping pricing confidentiality. The interface is intuitive, ensuring hassle-free navigation for users of all levels. We can hide prices, which allows us to negotiate effectively and maintain a competitive advantage. I had a problem with the app after using it for around a year, but the customer service team fixed the issue fast! It means too much when most companies have horrible customer service. I totally recommend it.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

Great app, and super fast service when in need of assistance! Thanks to Emma for helping me so quickly in setting some things up!

Using app

1 day

Total reviews

1

Average rating

5.0