All reviews

Rating Breakdown

  • 5
    91% (493 ratings)
  • 4
    6% (34 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (9 ratings)

Reviews with Text

  • 97% (525)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 3, 2023

The support team for the Request a Quote app are absolutely outstanding. They are happy to answer an questions and do so quickly - usually with screenshots or dedicated guides. The app itself is really useful and helpful for our needs and means we can offer our services in a clear and helpful way to our customers. A big thanks to Emma who make sure she answers in detail every time and never makes any question seem to small to ask.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2023

Very helpful developers and super quick help when needed! Excellent experience with the app.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

I'm literally shocked. We had a bad experience where we were waiting for a developer to essentially install this for us. Happy that fell through because we were able to do it ourselves easily! I ran into some installation issues but the support team responded quickly to my many questions. I'm so grateful for their willingness to help and look forward to our customers using this quote feature easily! If I could give it 6 stars, I would! Lyla just helped me with a task and I got it fixed in less than 5 mins!

Store

T|M

Using app

About 2 years

Total reviews

11

Average rating

4.2

4 / 5 Share

Feb. 3, 2025

The app works well. It's very easy to hide prices for specific or bulk items, and the request quote form has been easy for our customers to use and understand. There was a bug in the app server the other day. A popup saying "Samita is Loading..." keeps appearing, and we were unable to log in. It took us about two days to be able to use it due to the holiday break in their country but support team were quick and efficient at setting things right. So far, this has been the only app that will successfully hide prices and keep things hassle-free, so we recommend it.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2023

Merci. Très réactif.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

Very Helpful Support!. You will never go wrong with Globo!

Store

BAFCO

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2023

We've been using this app for over six months already. It is functioning well and has not encountered errors. On top of the good function, the app has an active customer support that helped us customize the usage of the app. Emma from Globo provides timely and accurate response so we are able to get things done and not get stuck on something that would probably take few days. Great work Emma, Great app Globo.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 15, 2023

Great customer service, quick to respond and quick to resolve issues!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2023

Best support of any app we have used. Soooo helpful and fast.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2023

Great support team!! Thank you for helping me with my store needs :)

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

Thanks to the excellent customer service, I was able to build my shop just the way I wanted! Fast and friendly. Thanks again to the whole team for your support :)

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2025

We use this app for quite some time and it helps a lot to grow our business. The functionality and configuration options really allow us to tailor the module to our needs. We also appreciate the very quick and friendly support in case of minor hickups. They are fixed immediately.

Using app

Almost 2 years

Total reviews

3

Average rating

4.3

5 / 5 Share

Aug. 25, 2023

Works great. Team very helpful when you ask them for help. So if you struggle, ask for help. It's awesome.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Appreciated being able to work directly with the developers on this app to make updates and customizations that fit with my business model that the app was scratching the surface on initially. I also appreciated the quick communication style and overall follow up.

Using app

11 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

Just installed this App and started the trial. But I have a good conversation with Supporter Emma. They have a very quick response when I asking any questions.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

Very happy with this app. The customer service is excellent and handles issues right away. They got back to me quickly and fixed issues within 1 day.

Using app

Over 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

This app and its team are incredible. Emma and Kenny have been very helpful in sorting out any issues and the developer team is able to customise to your specific needs. The app itself has a lot of useful features and a friendly UI. I would recommend this app to anyone looking to install a quote system on their website.

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 12, 2025

We've been using this app for a few years and now have just added it to a new store. I was struggling to find a setting to change a colour and popped a quick message into the chat box, within 10 minutes we'd worked through the problem and the app was ready to go. Fast and effective support - very happy.

Store

Arkivio

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 1, 2023

Amazing apps and the team at Globo provide outstanding incredible support! I have needed a lot of extra support and the team has responded ASAP, as well as providing a high-quality support service. BEST SUPPORT TEAM EVER!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 26, 2023

Works well and when we did have an issue after an update, their support were quick to respond and resolved the issues.

Using app

2 months

Total reviews

2

Average rating

5.0