All reviews

Rating Breakdown

  • 5
    91% (493 ratings)
  • 4
    6% (34 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (9 ratings)

Reviews with Text

  • 97% (525)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 18, 2023

The support is great, and the plugin is excellent. Overall completely satisfied. They definitely deserve 5 stars.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2023

Great app, works really well and has streamlined how our customers ask for quotes. We had some minor issues with how the app interacted with another app, but their developers were quick to solve the issue. All in all pretty happy and will continue to use the app.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2023

I do use the contact form and request quote apps on our store, they work well, and we are happy with the customer support they provide when we have an issue; they keep you informed on the progress and make sure they get feedback from us before they close the issue ticket, My self I highly recommend both apps and Globo services to their customers.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 5, 2023

The app says exactly what it does. The Support team is great and quickly fixes issues. I am happy to showcase this app to my clients and will be referring future clients to this app as well.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2023

excelent customer service! They really help us with all the problems and questions that we had and they really answer really fast

Using app

12 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 26, 2023

I contacted the support team about the features I needed. They responded very quickly. And the support team was able to fulfill our requirements within a few days. If you have any questions about this app, please contact the support team. They will get back to you quickly.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2023

Excellent service! Toutes les applications de Globo offrent un très bon service, n'hésitez pas à faire affaire avec eux. J'ai 3 applications avec eux.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 22, 2023

Just amazing app and even better support! It works perfectly and has been a big help in keep our website easy to use for our customers.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2023

Ravie de l'Appli, elle nécessite une assistance pour le paramétrage mais le service est hyper réactif et sympa, surtout s'il y a un bug ou une question à poser. Je recommande

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Extremely useful plugin with a very responsive and helpful staff that will help make adjustments as you need. The plugin is full of useful and expandable options. The support is always super helpful!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 12, 2023

Excellent product - and excellent service - responded very quickly to my enquiry and was resolved without any problems

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2023

Great app with many options to customize. Their support is very responsive and helpful with any issues you may encounter.

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 1, 2023

Very happy with the App, does exactly what I need. The customer support is excellent as well. Needed a few Customizations done to the App and the Customer Support guys were more than happy to help.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2023

This is a great APP that just meets my needs. Their service and developer team are really supportive and promptly respond to my requests. I had a really nice communication experience with this team. The app is strongly recommended if you need a quote function in your store.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 26, 2023

I am having good experience by using this app, support team is responsive. There are lot features in the app and still i need to explore to get more benefits. I recommend this app to others.

Using app

About 3 years

Total reviews

7

Average rating

3.6

5 / 5 Share

May 23, 2023

Very quick response after reaching out to support team! Also, app works good for me, not much to complain about.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 22, 2023

I was a bit hesitant after reading negative reviews for downloading this app. But I contacted the Globo team, and they were so friendly, they helped me with everything and I love my website now. They changed everything as per my requests, and I am very happy with what they did! Would definitely recommend to go for it if you're looking for request to quote feature on your website.

Using app

3 days

Total reviews

1

Average rating

5.0

1 / 5 Share

May 16, 2023

HIDE PRICES DOESN'T WORK ON ALL 2.0 THEMES and the developers are very cavalier with their fixes and launching of code. I am a front-end developer. PLEASE BEWARE to thoroughly check Globo's code fixes because it doesn't appear that they do. Please let me explain our nightmare so this doesn't happen to you. Our issue caused heheadaches with our customers, and in one case, substantially discount a product. Due to the nature of our high-priced products, our business is predicated on hiding prices from customers allowing us to quote accurately and appropriately. Unfortunatley prices on our Recently Viewed widget, Recommended Products widget, and Search (only on mobile) were still visible after we launched our 2.0 theme. As a short term, and very quick fix, I hid all prices using display:none; CSS, while the Globo team coded a fix. After several responses telling me the code was fixed (when it hadn't been) we finally seemed to get it right, only to find out when the URL included /pages/, which is where all quoted products go to submit a quote, the prices would show in search and the widgets. A customer saw a wrong price and we had to honor that price costing us big. So once again, I implemented the CSS code hiding all prices unconditionally. Globo again said they fixed the issue, removed my code, and it clearly showed the prices on all search products without us being able to check their fix. It seems that there is absolutely NO Q&A process on Globo's side when they implement fixes. So again BEWARE

Using app

About 3 years

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 16, 2023

Always great and fast support by Haley and the others in the team. Very helpful and kind. Well deserved 5 stars :) all GLOBO apps are a recommendation.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 12, 2023

Great app. Has more features than most in its field. Very customizable. And the support is great. Very accommodating.

Using app

2 months

Total reviews

4

Average rating

5.0