All reviews

Rating Breakdown

  • 5
    91% (536 ratings)
  • 4
    6% (36 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (10 ratings)

Reviews with Text

  • 97% (570)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 1, 2023

This is a great APP that just meets my needs. Their service and developer team are really supportive and promptly respond to my requests. I had a really nice communication experience with this team. The app is strongly recommended if you need a quote function in your store.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 26, 2023

I am having good experience by using this app, support team is responsive. There are lot features in the app and still i need to explore to get more benefits. I recommend this app to others.

Using app

About 3 years

Total reviews

7

Average rating

3.6

5 / 5 Share

May 23, 2023

Very quick response after reaching out to support team! Also, app works good for me, not much to complain about.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 22, 2023

I was a bit hesitant after reading negative reviews for downloading this app. But I contacted the Globo team, and they were so friendly, they helped me with everything and I love my website now. They changed everything as per my requests, and I am very happy with what they did! Would definitely recommend to go for it if you're looking for request to quote feature on your website.

Using app

3 days

Total reviews

1

Average rating

5.0

1 / 5 Share

May 16, 2023

HIDE PRICES DOESN'T WORK ON ALL 2.0 THEMES and the developers are very cavalier with their fixes and launching of code. I am a front-end developer. PLEASE BEWARE to thoroughly check Globo's code fixes because it doesn't appear that they do. Please let me explain our nightmare so this doesn't happen to you. Our issue caused heheadaches with our customers, and in one case, substantially discount a product. Due to the nature of our high-priced products, our business is predicated on hiding prices from customers allowing us to quote accurately and appropriately. Unfortunatley prices on our Recently Viewed widget, Recommended Products widget, and Search (only on mobile) were still visible after we launched our 2.0 theme. As a short term, and very quick fix, I hid all prices using display:none; CSS, while the Globo team coded a fix. After several responses telling me the code was fixed (when it hadn't been) we finally seemed to get it right, only to find out when the URL included /pages/, which is where all quoted products go to submit a quote, the prices would show in search and the widgets. A customer saw a wrong price and we had to honor that price costing us big. So once again, I implemented the CSS code hiding all prices unconditionally. Globo again said they fixed the issue, removed my code, and it clearly showed the prices on all search products without us being able to check their fix. It seems that there is absolutely NO Q&A process on Globo's side when they implement fixes. So again BEWARE

Using app

About 3 years

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 16, 2023

Always great and fast support by Haley and the others in the team. Very helpful and kind. Well deserved 5 stars :) all GLOBO apps are a recommendation.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 8, 2023

Worked great. The format on the email wasn't very good at first but they fixed it within 24hrs. Very responsive support.

Using app

7 days

Total reviews

12

Average rating

4.7

5 / 5 Share

May 4, 2023

great app, great customer service and development support!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 4, 2023

App works well for me and the service from Globo is impeccable. Bar the time difference between where I am and where Globo is based, they answer queries and see to solve issues immediately.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2023

The app developer is very responsive and has solved a couple of issues we had very quickly. Appreciate the quick attention to our issues. UPDATE: Another minor issue, and a quick response and quick solve. Thank you, Globo.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2023

This is the 'Best' RFQ app we could find for Shopify. It's flexible, feature rich and sleek. Support is very responsive and quick to resolve issues. *Highly Recommended!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

March 24, 2023

Super App und der Support ist noch besser macht weiter so :-) Melden sich schnell und helfen bei jeder Herausforderung

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2023

Good app, great support. We asked for a few tweaks that the app doesn't natively do and support was very helpful, timely, and accommodating.

Using app

3 months

Total reviews

5

Average rating

5.0

4 / 5 Share

March 20, 2023

The app is good, it has it's moments but the support is on point and always ready to resolve whatever comes up.

Using app

Over 2 years

Total reviews

5

Average rating

4.8

2 / 5 Share

Aug. 3, 2024

Works very well together with the Globo Product Options app. We use both for customizable products in the shop. Very good experience and very helpful team! Thank you. --- Update August 2024 - changed from 5 to 2 stars. Performance wise only one star, but support is very responsive, even if they could not solve the problem. This app has been sold to another company (Samita) without notice. We got this confirmed by the new companies support staff after asking for it twice. Integration with Globo app is not working anymore. Correct display of pricing is not working anymore. Removing items from their own (pay layter) popup cart is not working anymore. We are out.

Using app

Over 1 year

Total reviews

9

Average rating

4.9

5 / 5 Share

March 16, 2023

This App is amazing and is very easy to set up. The support response is amazing. Thank you Emma, Helen, Kenny for doing such a good Job.

Store

vis24

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 13, 2023

Fast and great support from their team that fixed a styling issue. The app is simple and useful for B2B price requests.

Using app

About 22 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 5, 2025

Quick response and well informed team!

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2023

Prompt help with helping me to set up the app on my site. All my questions were answered, and same day response.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 23, 2023

Great support and beneficial app, Charging for large items have always been a struggle but with this app, we can precisely get a quote to our customers.

Using app

3 months

Total reviews

7

Average rating

4.9