All reviews

Rating Breakdown

  • 5
    90% (475 ratings)
  • 4
    6% (32 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 11, 2020

I needed Globo Request a Quote to have one more small feature. The support team fulfilled my request in a timely fashion without charge. Thank you!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2020

We used the app to create a Wish List for a Luxury Holiday Homes site. Does exactly what is required and the support is excellent (thank you Helen). Highly recommend the app and the Globo team. Give it a try.

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2020

We've been using this app for a few months now and are very happy with it. It's customizable and easy to use.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 30, 2020

This app functions very well by allowing you to remove the 'Add To Cart' and add a 'Get A Quote' button which takes you to a customizable form that looks clean. The support team is very responsive, I had some additional questions and needs and Helen was very quick to make any changes. Would highly recommend this app!!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 15, 2020

I enjoyed using the free version. When i encountered a problem with the admin email address, the support team responded to my feedback.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2020

I struggled to get the button to integrate onto the featured product, but I reached out to support, and they assisted me within a few hours. Really cool. Thanks folks

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2020

I'm really hesitant about installing apps from Shopify's app store just because I have no idea what I'm getting into. With my business, shipping and delivery is a huge variable and because of this, my customers need to request a quote. This app has done exactly what I need it to do. Adds a button to your product page, creates a "quote history" page and a "request for quote" page, allows you to use the form builder to gather the necessary details on the "request for quote" page, and allows those quotes to be forwarded via email with all the details. Ran into one issue that I believe was related to the coding of my theme, brought it up and they fixed it in less than 24 hours. I also asked for an additional request which they completed in less than 12 hours. So far I'm happy with their team and will keep using Globo going forward.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2020

Fantastic app, fantastic team, the customer service is always really great and helpful. Thanks so much for all of your hard work.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2020

Good app with some really useful function additions and the support is fast and very good! Would recommend

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2020

Great app, easy to install and use. Customer support was very helpful and fast getting back to me and helping me do a few adjustments.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2020

The app was the solution I was looking for, backed up by great customer service! I requested assistance with adding the code to my latest theme and some custom changes such as changing the location and colour of the buttons and adding quote history button to the users account. All changes made within 24 hours! Thank you Helen for your help!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 1, 2020

The app works. and it's not super expensive. My site needed some tweaking as the custom theme doesn't like to play well with any apps, but the support was excellent. There is a 12 hour time difference if you're US based - so bear that in mind if you're super impatient. They always responded within 30 minutes of the start of business for their location.

Store

Stash

Using app

About 1 year

Total reviews

11

Average rating

4.6

5 / 5 Share

Nov. 12, 2020

I am very happy with the app. After having the app installed, I had 2 issues concerning the compatibility with the theme of my shop, which was ordered to a third party. Everything was solved very quickly by the team of Globo. Thank you very much to Emma and Helen for the follow-up. I recommend this app for companies like mine, who don't have standard price to show for each product, but need to interact with potential customers in order to customize quotations according to each project. The app is perfectly helping us for this job and is now well integrated into our shop.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2020

We just started using the Globo app. So far I'm very happy with the support the team gives. We had a few areas where we'd liked adjustment and the Globo team helped a lot with that. They even included a Zapier connection after our request, that makes our process so much easier. Keep up the good work!

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

May 12, 2020

Very arrogant business behavior - no answers even after two, three mails. Don't count on this business! Look for better business partners, First of all: all my spam folder does not contain any mail from Globo. Second: software supplier should never ever put screen shots on public websites containing passwords Third: software supplier should never ever put screen shots on public websites containing email addresses Fourth: We got even no emails from Globo, even when we use there website contact form - tried three times Fifth: It seems I'm not the only one which has "communication problems" with Globo. Just read the comments from 6th May from Canada. If I would be a software provider, I would be very worry about what's happen with my clients mail. I would check all my website and look where the missing mails from my website email forms are sticking. That's a key information channel and not a sleeping chat window! The "try" what I saw was a screenshot.... We never got the messages - also not the reply from your website online form requests. The presented screenshots seems to be from the support and not from your "so called" sales team, which also should give answers on ANY email requests.

Using app

About 3 years

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, I dont' understand what happened with your email. I have never get your response. You can see I reply you 2 times. First time: https://prnt.sc/sfpqz8 Other times: https://prnt.sc/sfpsec Please check on your junk(spam) folder. If you are not available on email, Our team also available on live chat now. I'm looking forward to hearing from you Best regards, Helen ---------- Sorry for the screenshots issue. I already updated it. As you can see our team has tried to connect with you. but we haven't yet receive any email from you.

1 / 5 Share

May 6, 2020

Would not recommend this site to anyone, twice my email disappeared and never received min 50 emails

Using app

Almost 3 years

Total reviews

3

Average rating

3.7

5 / 5 Share

May 6, 2020

I'm using this app and it's very easy to use. We had a little problem caused by another app installed into the shop and we had a great support from Globo team that solved the issue. Thank you.

Store

Cozzari

Using app

4 months

Total reviews

3

Average rating

4.7

5 / 5 Share

May 5, 2020

They helped me fix a few things in the code when I asked them to... and their quoting system works well for our site

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

April 15, 2020

Easy to use app with simple integration. The tech support is outstanding and very responsive. If you need an app for quotes, I would recommend this option.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2020

Great app and amazing tech support with very prompt and thorough service. Would recommend if you need Request for Quote options on you site.

Using app

9 days

Total reviews

1

Average rating

5.0