All reviews

Rating Breakdown

  • 5
    90% (494 ratings)
  • 4
    6% (35 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (9 ratings)

Reviews with Text

  • 96% (526)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 6, 2020

I'm using this app and it's very easy to use. We had a little problem caused by another app installed into the shop and we had a great support from Globo team that solved the issue. Thank you.

Store

Cozzari

Using app

4 months

Total reviews

3

Average rating

4.7

5 / 5 Share

May 5, 2020

They helped me fix a few things in the code when I asked them to... and their quoting system works well for our site

Using app

5 days

Total reviews

11

Average rating

5.0

5 / 5 Share

April 15, 2020

Great app and amazing tech support with very prompt and thorough service. Would recommend if you need Request for Quote options on you site.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2020

I have been using apps from Globo for a year, everything works stably, quite solid service. The Globo team is always helpful, excellent job!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2020

The app is fantastic and intuitive to use / set-up. We needed a bit of customization work done, and the Globo team went above and beyond to meet our needs. Excellent and responsive customer service. Definitely recommend!

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 27, 2020

Amazing work and support from the Globo team. Highly recommended. One of the best app provider I have dealt with in Shopify.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2020

We've been using this app for six months now and it works great. Just recently we needed a customization and Helen took care of it. Highly recommended!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2020

Fantastic support. Helped me fix some custom coding I was working on to implement their app with my style. They adjusted their code in our store without asking for a single dollar! The app performs fantastic and does what we need! I highly recommend this app!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2020

I have tried one of the quote app in Shopify and it didn't work well with another filter app; but this app manage to do so. Not only that, their support is responsive and prompt. They also manage to update their app to match with our theme seamlessly. However, they need to be more careful next time when doing testing and also ensure that they remember to revert the settings after they are done (because we are already live... I nearly had a heart attack). Other than that, I would use them again if I am setting up another store!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

We have a company that custom builds most of our products and we needed a robust quoting extension. The biggest feature for Globo Request a Quote is the "Quote Cart". Most quoting apps submit one quote per product and many of our customers choose several products and then need one large quote. The form also allows us to collect all of the information we could possibly need to quote them accurately (deadlines, file uploads, etc). The other big reason we chose this app is because it integrates with Bold Product Options and when we encountered a compatibility issue, the Globo team didn't hesitate to fix it and now everything is working perfectly. We couldn't be happier and will definitely look at the rest of Globo's extensions to see what else we can integrate into our store. 2021 Update: This is by far one of the best app support teams out there. They are extremely responsive in addressing any issue no matter how small, and always provide a rapid resolution to your request. Thanks again to Emma, Joel, and their entire team for keeping their support service top notch! We'd highly recommend any app developed by this team.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your lovely words. 🥰🥰🥰 Our team are definitely happy with your words. Don’t hesitate to contact us if you have any questions or suggestions. I’m feel free to help you Helen

5 / 5 Share

Jan. 19, 2020

Thanks to Emma and the team, Very quick response and service. And accurate solutions for the needful.

Using app

About 1 year

Total reviews

9

Average rating

3.7

5 / 5 Share

Jan. 14, 2020

The app is very simple and easy to setup. Although it was missing some features that we wanted, Helen was able to implement these features quickly. Their customer support is excellent and I highly recommend this app.

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 10, 2020

First off, the app is amazing. Simple, useful and effective. I think the only thing better than the app is the customer service. The team is super responsive and very helpful!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review!! happy to help! 🥳

5 / 5 Share

Dec. 19, 2019

Globo Request a Quote is a very useful tool for our B2B marketing especially the design of quote cart. Thanks much for Emma and her team's help for customizing the interface.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2019

Globo customer service is amazing to work with. They are responsive and always available. We are currently using 2 of the apps and are very happy. This organizes the quotes for us and gets the job done very simply. Its visual interface is simple and easy to figure out for the customer.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2019

App is easy to use, functions well. The support team themselves are very efficient, very attentive, and quick to respond and solve issues. Very impressed!

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 12, 2019

Globo are literally the most attentive, concise and efficient app developer I've come across in 6x years of using Shopify! Our Quoting system is impeccable, they went above and beyond in helping us set up and i' m thoroughly looking forward in working with Globo - we're on the highest price plan and have been thrilled with all their efforts so far. Thank you Helen and team :)

Using app

6 days

Total reviews

1

Average rating

5.0

2 / 5 Share

May 30, 2023

If you plan to use a Shopify 2.0 theme beware that this app will not work anymore. We've been using this app for a few years and the support team is always top-notch. However, upon upgrading our store to a new Shopify 2.0 theme we found out that not all the functions of this app work. Any product options/variants that add an additional cost to your product will no longer be transferred over into the quote, making this app essentially useless if you are using any product options that increase the price. I really hope the dev team works to update this app so that it can fully function with the new Shopify 2.0 themes.

Using app

Over 3 years

Total reviews

4

Average rating

4.3

5 / 5 Share

Sept. 30, 2024

This app is saving my life. The chat assistant was super fast and kind. Although my situation is an unusual one, they proposed some advanced assistance. That is very much appreciated.

Store

DEBRICO

Using app

Over 1 year

Total reviews

4

Average rating

5.0

4 / 5 Share

Oct. 17, 2019

This app enables customer to generate a quote, but with no total cost! I like that you can customise email template but am really looking forward to being able to give the customers a final price, with a vat breakdown if possible. I am told this is coming in the next 2 months. Overall good app.

Store

EASE

Using app

5 months

Total reviews

8

Average rating

4.9