All reviews

Rating Breakdown

  • 5
    90% (475 ratings)
  • 4
    6% (32 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 9, 2019

I struggled to get the app to work on my site and they assisted me within 10 minutes. Great customer service!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2022

Excellent Support team !!!! Perfect ... this APP solved an old problem of our shop because we have products with prices and others without ! I also appreciate the support provided by Emma ... in a short time resolved all the bugs guedeslopes.pt

Store

AGL

Using app

Over 3 years

Total reviews

11

Average rating

5.0

1 / 5 Share

April 5, 2019

This app edited my page without my knowledge. It added pages, and I wouldn't have known. I just so happened to glance past my recent history and noticed something on there that I wasn't familiar with. They added request for quote to my page without asking my permission at all. If I wanted to add a form about quotes, I would have done so myself. TERRIBLE

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank for your review. I think there are misunderstanding here. Our app doesn't edit your page. We created 2 new pages when you install the app. 1. Request for quote 2. Quote history Two pages are necessary for quote solution. It doesn't effect to your current store. If you uninstall the app, you could delete the pages easily. About adding form: The app has form builder with drag&drop. I think you haven't yet discover the feature. It help you to create a quote form without coding skill. Please contact us if you need help to create your form. I'm looking forward to hearing from you. Thanks, Helen

5 / 5 Share

Nov. 14, 2019

I have been using the app since two years ago in 3 websites and the app works great, my customers are more active in my webpage due is easily to them to add them to the quote. The support is awesome, they answer me right away and help with all of my questions and requests. Very satisfied we are at the company with them.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2019

We use this app to receive quotes for our business with the US Forest Service and they are great at communicating with us and customer service is very supportive. They have done a great job!

Using app

2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 23, 2019

Great app and support team was excellent. we faced an issue after an app update from Globo so we contacted them and explained about the issue they fixed faster than as we expected.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2019

Our website sells and brokers bulk food ingredients. Request a Quote is the prefect solution to allow customers to find every item they need and add them all to a quote. It has lots of options and will email the customer automatically confirming their quote request. Support has also been very good. We have done a fair amount of custom coding on our site and it has still integrated wonderfully. Any time we have had an issue its been fixed within 24 hours.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2019

Great app, perfect for our needs! Helen was extremely helpful with assisting us with some custom requirements. Excellent app and superb support!

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 15, 2019

This app is your best option for accepting a request for a quote from potential customers. We want to provide shipping quotes and other options on products. At first, we had issues getting it working and found some bugs. It was frustrating getting support with the time zone difference between us. Globo did get it working. One problem remaining that they are working on and we expect it to be fixed is, if you edit an RFQ, you must refresh your browser for the changes to save correctly. Without doing so, if you resend an email to customer, it does not show your changes. Best to test it first and see how it behaves so you understand what the customer sees when you respond. Thank you, Globo. Looking forward to seeing this app continue to improve.

Using app

3 months

Total reviews

6

Average rating

2.8

5 / 5 Share

Dec. 25, 2018

grate app... I can't recommend the app and support high enough It helps organize orders and create easy quotation

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2018

The company is super responsive! I ran into an issue on my form. They responded to my error report and fixed the issue within 10 minutes.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2018

Great app, nice and simple. Some general refinement here and there would be good to see in the future.

Using app

8 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Nov. 28, 2018

It works but for what I need I have to pay for the ability to just have the product request a quote. This should be standard with shopify

Using app

3 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 22, 2018

We installed this app to create a custom quotation button option for our customers who need printing or embroidery as an additional service after selecting the initial products and adding to the quotation list. This app works amazingly with the backend on Shopify, creating a draft from the quote is perfect. We had a few really small install issues, but the app dev team fixed them no problems, communication was fantastic. This dev team are amazing and would recommend this app to any business that needs to customise the quote after receiving the details. We will be adding this app to our 2nd website in due course. Many Thanks, Robert Reid. See the app working here ;-) https://wizardprinters.co.uk/collections/t-shirt/products/softstyle-t-shirt-gd01

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2018

Great and very simple to use app. Free version helps a lot to choose this instead of the competitors.

Using app

9 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 14, 2018

Great app for allowing our customer to request multiple RFQs at the same time. We can then quickly turn around and create orders.

Using app

About 1 year

Total reviews

5

Average rating

3.8

5 / 5 Share

Oct. 31, 2018

Used the app to create a request quote button for my site. It integrates itself perfectly without any need for editing liquid codes manually, which is a huge time saving feature. The 'view quote' page is formatted well, but extends to the extreme edges of the screen looking a bit unnatural.

Store

EsmaCAT

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2018

When I switched themes the previous "call for price/request a quote" app I was using was not working and was getting a little outdated for my taste. Upon searching the app store I was surprised that there were not many options for this feature so it was not a tough decision to go with Globo Request a Quote. I have an extensive inventory primarily to showcase what we have in our bricks and mortar store, less to sell online. I have many large custom products that would require specialized pricing and possibly calculated shipping to quote so advertising a price is not always an option. The last app I had needed a bit of custom code that I am not comfortable with, while this app has a nice admin page to do a lot the product selections and customizing from which makes product selection and creating forms really easy. Another improvement is this app allows the customer to choose multiple items to add to the quote form rather than having to create separate requests, while all of the customer requests are nicely organized for me in the admin page. I did have a few kinks that I needed assistance with and Emma worked with me diligently until all my issues were taken care of. So far I am very pleased and looking forward to seeing this new system work very easily for our shoppers to become customers!

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2018

We love the app, it does exactely what we need it for. The customer service was very helpfull and fixed what we asked for immediately.

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 24, 2018

This app is awesome! I had an issue with my template, the support was outstanding and they got it working in no time! I highly recommend.

Using app

About 1 year

Total reviews

1

Average rating

5.0