Retail Barcode Labels

¡Hola! ¡Muchas gracias por tus comentarios! En este caso, creo que sería muy útil contactar con nuestro equipo de soporte para minoristas a través de https://shopify.link/vRn para que, junto con nuestro equipo técnico, podamos analizar el comportamiento esperado al imprimir códigos de barras tipo EAN-13 con la aplicación. Estarán en la mejor posición para brindarte más asesoramiento y sugerirte una solución. ¡Gracias! - Natasha, Soporte de Shopify

Hi there! Thank you so much for sharing this feedback! I completely understand that being able to use a Brother label printer would be a helpful option to have. I have passed that feedback along to our development team, and really appreciate you flagging this! In the meantime, you might be able to use your current printer by selecting a label template option that most closely matches the dimensions of your Brother labels. And please do feel free to reach out to our Retail support team via https://shopify.link/vRn if you have any further feedback you'd like to share, at any time. Thanks so much! - Natasha, Shopify Support

Hi there! Thank you so much for sharing this feedback! I completely understand that being able to print your labels correctly with your Dymo 550 label printer is super important. The 1" x 1" labels are supported for use with the app, however, they do have a maximum of 6-8 digits allowed due to their size. That information and some steps you can take to optimise printer settings for the best printing results can be found through this link: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#supported-label-sizes. We also have a resource with some print quality troubleshooting steps for that specific printer model which you can try, through this link: https://help.shopify.com/en/manual/fulfillment/fulfilling-orders/shipping-labels/label-printers/dymo-labelwriter-550-series. If you are still encountering issues, please do feel free to reach out to our Retail support team via https://shopify.link/vRn so we can see if we can establish the root cause of the issue and fully resolve this for you. Thanks! - Natasha, Shopify Support

Hi there! Thank you so much for sharing this feedback! I completely understand that being able to print currency from right to left would be a helpful option to have, especially in regions where this writing direction is the norm. I have passed that feedback along to our development team, and really appreciate you flagging this! Please do feel free to reach out to our Retail support team via https://shopify.link/vRn if you have any further feedback you'd like to share, at any time. Thanks so much! - Natasha, Shopify Support

Bonjour ! Merci beaucoup pour votre retour ! Je comprends parfaitement qu'il soit essentiel de vérifier que toutes les informations de votre étiquette tiennent sur celle-ci avant l'impression. Il est normal que certains champs sélectionnés soient imprimés tels quels, sans ajustement automatique au modèle. En effet, la résolution et l'échelle de l'imprimante doivent être optimisées pour une impression correcte. Vous trouverez plus d'informations à ce sujet ici : https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#recommended-print-settings-for-barcode-labels. Il vous faudra peut-être supprimer certaines personnalisations pour adapter l'étiquette à la taille du modèle et à la surface d'impression disponible. Si le problème persiste, n'hésitez pas à contacter notre équipe d'assistance Shopify Retail via https://shopify.link/vRn. Nous nous ferons un plaisir de vous aider. Merci ! - Natasha, Assistance Shopify