All reviews

Rating Breakdown

  • 5
    0% (75 ratings)
  • 4
    0% (61 ratings)
  • 3
    0% (79 ratings)
  • 2
    0% (86 ratings)
  • 1
    0% (260 ratings)
Review RSS Feed Review RSS Feed

3 / 5 Share

Dec. 20, 2024

We have been using this app for over 4 years and it has worked well for us. However, in the last month it has given us so many glitches. Shopify support can't help on this one. I've spent hours on this! It's randomly reassigning barcodes to products so when we scan an item at checkout it doesn't recognize it. Manufacture barcodes that we added so we could just scan the product aren't recognized anymore. we are having to manually lookup items at checkout or just redo barcodes on 100's of items. We are a small business and don't have time for this. Hopefully this will resolve itself soon because overall it's a great app.

Using app

--

Total reviews

1

Average rating

3.0

3 / 5 Share

Dec. 6, 2024

when new stock arrives, would it be possible to directly show which products still need to have labels printed? This is a functionality which we are missing...

Using app

About 2 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi there! Thank you so much for sharing this suggestion! I can definitely see why having the option to view how many labels are needed based on stock received would make the barcode labelling workflow easier. Thanks so much for bringing this to our attention! We’re always working to improve the way our apps work, so I’ve passed this feedback along to our development team. - Natasha, Shopify Support

3 / 5 Share

Nov. 21, 2024

it works in the admin to print labels but it would be great if it was available on the pos app as a tile

Store

Diesel

Using app

2 months

Total reviews

2

Average rating

4.0

Developer Reply

Hi there! Thank you so much for sharing this feedback! While it is possible to print barcode labels from the admin using the Retail Barcode Label app in a browser window on your POS device, I can see that having the ability to print directly from the POS app would be helpful, as you wouldn't need to switch between interfaces. Thanks so much for bringing this to our attention! We’re always working to improve the way our apps work, so I’ve passed this feedback along to our developer team. - Natasha, Shopify Support

5 / 5 Share

Nov. 11, 2024

We've been flatly shocked at how empty the entire Point of Sale experience has been, and this app just personifies the entire journey.

Using app

3 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, thanks so much for taking the time to leave a review! We appreciate all feedback we get as it allows us to improve the app with our merchants' needs in mind. If you are facing issues or have any specific ideas about aspects of the Point of Sale app and channel that you think we could refine, please do feel free to reach out to us via https://shopify.link/vRnL and we can make sure that gets relayed on your behalf.

2 / 5 Share

Oct. 31, 2024

Very glitchy. When adding products it keeps previous printed products in gthe cue so you will have to restart app or manually go to each and set print to 0 so as to not duplicate barcode printing

Using app

9 months

Total reviews

1

Average rating

2.0

Developer Reply

Hi there, thanks so much for taking the time to leave a review! When pulling up the product view to select the products you wish to print labels for, it should pull up a list of all your available products to do so, rather than pulling up products previously printed. If this does not fit with what you are experiencing, please do reach out via https://shopify.link/vRnL and we can take an in-depth look for you.

1 / 5 Share

Oct. 7, 2024

I’ve encountered with the Google Merchant Center integration on my Shopify store. Specifically, the GTIN (Global Trade Item Number) for my products is not syncing properly with Google Merchant Center, which has led to limited product performance and visibility.

Using app

1 day

Total reviews

2

Average rating

1.0

Developer Reply

Hi there! Thank you for taking the time to share this feedback. Our team works hard to improve our app functionality, so we’d like to look into this further for you. Can I ask if you are using the app to generate your product barcodes as well as printing them? If so, that might be part of the issue. GTINs are a unique and internationally recognised identifier that is assigned for a product, whereas the Retail Barcode Label will generate it's own barcodes. If you can provide a bit more information about how you utilise the app in relation to your barcodes and the related GTIN issue, that would be super helpful. Please feel free to add it to your current review and I would be happy to address it, if possible.

2 / 5 Share

Oct. 6, 2024

This is a great app if you only need to print barcodes once as it will not allow a second print, even if you uninstall, reinstall, and create new codes for your products. I struggled with it for far too long before removing.

Using app

About 1 month

Total reviews

1

Average rating

2.0

Developer Reply

Hi there! Thank you for taking the time to leave a review and share your experience with us. When printing issues occur, there can be a couple of different factors at play, including printer connection issues, etc. There are some handy troubleshooting steps in our Help Centre which should help resolve it: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer#troubleshooting. If you do want some assistance with printing labels using the app, or to provide more detailed feedback about the issues you encountered, we would be happy to help. Please feel free to add it to your current review and I would be happy to address it, if possible, or you can contact our support team at anytime via the Shopify Help Center for assistance: https://shopify.link/vRnL.

3 / 5 Share

Oct. 4, 2024

I am using ZEBRA jewelry labels LC8 but I can not choose SKUs Title … it tells label too small - can you please fix that problem urgently - it’s the only label app from Shopify and that should be working perfect Thanks

Store

ORLOV

Using app

6 months

Total reviews

6

Average rating

4.7

Developer Reply

Thank you for taking the time to share this feedback! Customizations for ZSB-LC8 labels are currently limited, but we’re always working to improve the way our apps work, so I’ve passed this feedback along to our developer team.

2 / 5 Share

Sept. 18, 2024

Hi, I need to change the location of the € symbol that appears in the price and give it a little more space so that it doesn't look so close together. Could you help me?

Using app

8 months

Total reviews

2

Average rating

3.5

Developer Reply

Hi there! Thank you for taking the time to leave a review and share your experience with us. I have passed your feedback on customizing format of your labels along to our developer team, but please let us know if you are experiencing issues with your labels' readability or functionality! You can contact our support team at anytime via the Shopify Help Center for assistance: https://shopify.link/vRnL.

1 / 5 Share

Sept. 13, 2024

THE CODES ARE INVALID, GOOGLE WILL BLOCK YOUR WEBSITE

Using app

About 24 hours

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your review! We understand how important it is to have your barcodes work in all marketplaces you utilize. If you are referring to the GTIN in Google for your products, they are a globally unique ID number and must be obtained externally. However, you can utilize these GTIN ID's as your barcodes to be printed on the labels! You can always reach out to our support teams at help.shopify.com to assist you with this issue!

3 / 5 Share

Aug. 31, 2024

Almost there. Too many steps to print labels. Why do I need to "create barcodes" before printing labels? Might as well create the barcodes as I print labels at the same time. Need product names on jewelry tags and all product names on other tags are too short.

Store

MADE

Using app

12 months

Total reviews

7

Average rating

4.1

Developer Reply

Thank you so much for your review and feedback, and taking the time to do so! We understand just how important it is to have the process be quick and efficient for you, and I have passed this along to our developers. If the Retail Barcode Labels app doesn't meet your needs, you're welcome to explore some third-party options for creating barcode labels here: https://shopify.link/doJ5

3 / 5 Share

Aug. 31, 2024

As a basic barcode app, this seems to do the trick. But I want to integrate with Google Merchant Center and it needs GTIN (12 character) and there isn't an option for it.

Using app

18 days

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for taking the time to leave a review. Our app will generate barcodes for in-store use using the last eight digits of the product ID. A GTIN is a globally unique id number and must be obtained externally. Any GTINs uploaded in the barcode field of the product can then be printed on labels.

2 / 5 Share

Aug. 29, 2024

need to be able to add compare price on label

Using app

About 1 year

Total reviews

5

Average rating

4.4

Developer Reply

Thank you for taking the time to leave us a review! I understand for some, displaying the compare at price is important. Labels have very limited space and typically customers are more interested in verifying size, etc. I will pass on your suggestion to our developers, though, as they are always interested in merchant feedback.

2 / 5 Share

Aug. 3, 2024

Ürün başlığında Türkçe karakterler (ç, ğ, ı, İ, ö, ş, ü) kullandığımda baskı yapınca başlık gözükmüyor. Bu durum, Türkçe karakter içeren ürün başlıklarının düzgün bir şekilde yazdırılamamasına neden oluyor.

Using app

6 days

Total reviews

1

Average rating

2.0

1 / 5 Share

July 12, 2024

This app is an absolute joke. It has 0 support for Cyrillic alphabets, so it becomes absolutely unusable for our shop in Bulgaria. We’ve raised this to Shopify support several time over 2 YEARS, and still there is no support. Even though we are quite fond of Shopify to an extent, it often feels like the company is sloppy and not committed to maintaining and fixing their older apps.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for taking the time and sharing this feedback. If the Retail Barcode Labels app isn't able to support the alphabets for your business, then there are some third-party options that you can explore and we've got a list of them here: SKU and barcode apps (https://shopify.link/BJoA). Cheers. -Elias, Shopify Support

3 / 5 Share

May 22, 2024

L'app non è male ma va migliorata nella parte custom. Ad esempio decidere la dimensione dei caratteri oppure la possibilità di inserire l'immagine del prodotto o della variante. Da migliorare,

Using app

About 1 year

Total reviews

6

Average rating

4.7

1 / 5 Share

Sept. 5, 2024

It's just plain awful. Printing labels should be a one click and done process. This is very far away from being a functional product for brick and mortar shops. Shopify is a world class e-commerce platform. We've been flatly shocked at how empty the entire Point of Sale experience has been, and this app just personifies the entire journey. Lacks basic functionality. When we onboarded with Shopify - it never occurred to us that we should ask such absurd questions like - "does your platform have a way to print labels for products that is in keeping with the fact that we live in the year 2024?" Should have asked. Here we are after a 3-month migration to Shopify - wishing we could go back in time and know better.

Store

FERAL

Using app

5 months

Total reviews

12

Average rating

3.6

Developer Reply

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As we can completely understand the impact of this, I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support

2 / 5 Share

May 13, 2024

A few complaints after using it for 6 months. It duplicates barcodes which I knew was going to happen so I started manually keying in my own #s. However there's a huge issue besides the duplicates and I've googled and saw this issue has happened to ppl 2 years ago. The barcodes stopped reading on POS camera. Only a few newer style / variant barcodes were able to scan while all the older ones that used to scan no longer scanned. After scanning would get errors such as, no response, or scanning a ridiculously long barcode # that's way more than 8 digits or couldn't be scanned message. Nothing have changed until maybe 2 weeks ago. We key in new product and barcode #s like usual. We have tested on the iPad and iPhone and everything is up to date. Still haven't solved this issue yet. We have lots of products and it's a huge issue for us now because we have to now manually type in each barcode to ring up items.

Using app

5 months

Total reviews

1

Average rating

2.0

Developer Reply

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Retail Barcode Labels app. If you haven't done so already, I'd encourage you to follow back up with our Live Support so we can take a closer look at those errors to ensure this gets resolved: https://bit.ly/2AWw5VA. - Blair, Shopify Support

1 / 5 Share

May 12, 2024

This app is not working fine. Price section is checked but it couldnot show in label preview and in printing label

Using app

1 day

Total reviews

1

Average rating

1.0

Developer Reply

Hey, Gioiello! Thanks for reaching out. We'd be happy to learn more about the issues you are having with the app. Feel free to get in touch with us here: https://shopify.link/W8y0 - Dirk, Shopify Support

1 / 5 Share

May 12, 2024

Price is not showing

Using app

About 1 hour

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your review. If you are having trouble with the app, please contact our Support Team (https://shopify.link/JqAK). -Emily, Shopify Support