All reviews

Rating Breakdown

  • 5
    13% (74 ratings)
  • 4
    11% (61 ratings)
  • 3
    14% (76 ratings)
  • 2
    15% (86 ratings)
  • 1
    47% (260 ratings)
Review RSS Feed Review RSS Feed

2 / 5 Share

Oct. 31, 2024

Very glitchy. When adding products it keeps previous printed products in gthe cue so you will have to restart app or manually go to each and set print to 0 so as to not duplicate barcode printing

Using app

--

Total reviews

1

Average rating

2.0

2 / 5 Share

Oct. 6, 2024

This is a great app if you only need to print barcodes once as it will not allow a second print, even if you uninstall, reinstall, and create new codes for your products. I struggled with it for far too long before removing.

Using app

About 1 month

Total reviews

1

Average rating

2.0

2 / 5 Share

Sept. 18, 2024

Hi, I need to change the location of the € symbol that appears in the price and give it a little more space so that it doesn't look so close together. Could you help me?

Using app

8 months

Total reviews

2

Average rating

3.5

2 / 5 Share

Aug. 29, 2024

need to be able to add compare price on label

Using app

About 1 year

Total reviews

5

Average rating

4.4

Developer Reply

Thank you for taking the time to leave us a review! I understand for some, displaying the compare at price is important. Labels have very limited space and typically customers are more interested in verifying size, etc. I will pass on your suggestion to our developers, though, as they are always interested in merchant feedback.

2 / 5 Share

Aug. 3, 2024

Ürün başlığında Türkçe karakterler (ç, ğ, ı, İ, ö, ş, ü) kullandığımda baskı yapınca başlık gözükmüyor. Bu durum, Türkçe karakter içeren ürün başlıklarının düzgün bir şekilde yazdırılamamasına neden oluyor.

Using app

6 days

Total reviews

1

Average rating

2.0

2 / 5 Share

May 13, 2024

A few complaints after using it for 6 months. It duplicates barcodes which I knew was going to happen so I started manually keying in my own #s. However there's a huge issue besides the duplicates and I've googled and saw this issue has happened to ppl 2 years ago. The barcodes stopped reading on POS camera. Only a few newer style / variant barcodes were able to scan while all the older ones that used to scan no longer scanned. After scanning would get errors such as, no response, or scanning a ridiculously long barcode # that's way more than 8 digits or couldn't be scanned message. Nothing have changed until maybe 2 weeks ago. We key in new product and barcode #s like usual. We have tested on the iPad and iPhone and everything is up to date. Still haven't solved this issue yet. We have lots of products and it's a huge issue for us now because we have to now manually type in each barcode to ring up items.

Using app

5 months

Total reviews

1

Average rating

2.0

Developer Reply

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Retail Barcode Labels app. If you haven't done so already, I'd encourage you to follow back up with our Live Support so we can take a closer look at those errors to ensure this gets resolved: https://bit.ly/2AWw5VA. - Blair, Shopify Support

2 / 5 Share

May 10, 2024

Easy app. But I just can not put an extra line (product name etc) on one side of my jewelry labels, which is so annoying!! I have to scan the label before i can stick it on my jewelry. Double the work, impossible to do with so many products!! I use this app for 2 years and that little detail pushes me to take another app!!! I DESPARTLY NEED AN EXTRA LINE to see the name of the product, Please help me out!!!

Using app

Over 3 years

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for your review and feedback! I will make sure to provide this information to our team. -Emily, Shopify Support

2 / 5 Share

Jan. 15, 2024

Debería dejar poner el signo de euro € a la derecha. Además el signo sale pegado al primer número, casi montado encima. Por lo demás, hace lo esperado pero para el mercado € no es buena opción

Using app

About 1 month

Total reviews

6

Average rating

4.5

2 / 5 Share

Oct. 19, 2023

Almost 50% of the time, this App fails to assign a barcode to a new item. We have to check it each time before printing...very time consuming. Also, no description on dumbbell style tags so you have no idea what product the tags belong on. How can you not have a description field? Our old system did, and it was 20 years old...

Using app

5 months

Total reviews

4

Average rating

2.3

Developer Reply

Thank you for your review. I am sorry to hear our app is not working as it should be. Please contact our Support Team (https://shopify.link/qL3P) as they can look into this for you. -Emily, Shopify Support

2 / 5 Share

Oct. 16, 2023

Can you please fix template for Avery 6871. Yours doesn't line up. I've tried with multiple printers. This is the only way I can contact you to ask to do this.

Using app

--

Total reviews

2

Average rating

1.5

Developer Reply

Hi! I've just given this a try in my test store using Google Chrome, but the Avery 6871 labels appear aligned on my end. If possible, please troubleshoot by testing another browser. If the labels still aren't aligned after that, please get in touch with us via the Shopify Help Center with screenshots of the settings so we can investigate: bit.ly/2AWw5VA. You can use the virtual assistant in the Help Center to contact our team. -Sophia, Shopify Support

2 / 5 Share

Sept. 5, 2023

I just made the change from QuickBooks POS to Shopify POS. I don't like the label options. We sell jewelry and all the labels are too big for what we need them for.

Using app

4 months

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for taking the time to write your review and for letting us know how you'd like to see the Retail Barcode Labels app could be improved. Please note that there are a variety of different label sizes you can print using the app: https://shopify.link/gNvj. Please reach out if you're unable to get the app working as you want it to: https://shopify.link/vRnL. -Victor, Shopify Support

2 / 5 Share

Aug. 28, 2023

Needs the ability to template a label so we can chose position and SIZE of the elements. For instance, the price is too small to read and we cannot move items to a 3rd row to make them larger. Also, no way to specify a starting label (position) for sheet labels, so we end up wit a lot of wasted labels sine sheets can basically be used only twice. Pelease address these issues.

Using app

6 months

Total reviews

4

Average rating

3.8

Developer Reply

Hi there! Thanks for sharing your feedback. In terms of creating a barcode template label, you can do so by following the steps here: https://shopify.link/rkZn. As for assigning a starting position for your labels, I'll be sure to share this feedback with our developers for consideration. -Mac, Shopify Support

2 / 5 Share

Aug. 24, 2023

This app has worked great for my business up until about a month ago and now it will no longer work on my MacBook. I am not sure what happened, but I would love if it could be fixed to be compatible with my MacBook. I prefer to use it when printing in bulk.

Using app

About 2 years

Total reviews

1

Average rating

2.0

Developer Reply

Hi, there. Thanks for taking the time to leave us a review for Retail Barcodes! We're sorry to hear about these issues that you're running into with the app and your Macbook. We've love to lend a hand in investigating this issue with you. Please use the following link to reach out to our Live Chat via our AI Chat Assistant: https://shopify.link/vRnL. -Imogen, Shopify Support

2 / 5 Share

Aug. 19, 2023

I have a Zebra printer that I bought from Shopify and use the jewelry tag that looks like a barbell. This ap would work fine if you would just put an extra line for Title of product. Now the tag only shows price and barcode. This makes labeling the product and finding an item very, very time consuming. I have been using this same Zebra jewelry tag for 20 years with Quick Books point of sale and it printed Title, price, barcode and even 2 short variants. So why can't you take the time to make that title option available? Yes the font would be a bit smaller but still easy to read. This size tag is so perfect for all of our products and I don't even sell jewelry. Please, make our jobs easier. Thank you.

Using app

26 days

Total reviews

2

Average rating

3.5

Developer Reply

Thank you for writing your review and for providing us with your feedback on how the Retail Barcode Labels app can be improved. We appreciate your suggestions and I will be sure to submit them to our development team. -Victor, Shopify Support

2 / 5 Share

Sept. 26, 2023

NO FUNCIONA EN LA COMPUTADORA, Normalmente funciona bien, pero últimamente solo la puedo utilizar en mi teléfono, no funciona en la computadora, no abre, urge que la arreglen

Store

Lukaut

Using app

Almost 2 years

Total reviews

1

Average rating

3.0

2 / 5 Share

July 15, 2023

App doesn't work anymore. App worked perfect until last week. Now it won't load, and we can't make new labels or print any. The app will not open anymore.

Using app

About 1 year

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for reaching out with your concerns. Based on some tests, the app is working as expected and perhaps is caching on your end. Please clear your cache and cookies to resolve the issue, but reach out to us directly if it persists here: https://bit.ly/2AWw5VA. -Olivia, Shopify Support

2 / 5 Share

June 19, 2023

You shouldn't have to go through 4 to 5 steps just to print 1 price label. Additionally, it's very aggravating when Shopify makes changes without notifying their customers. One day the app is working, the next it's been changed creating havoc and loss income to retailers.

Using app

Over 3 years

Total reviews

3

Average rating

4.0

Developer Reply

Hello! Thank you for leaving a review and sharing your feedback, it's greatly appreciated. I recommend reading over our help document (https://shopify.link/JeKo) for different steps to print a label, including from the product page and within the app. You can check out the Changelog (https://shopify.link/Y7dL) for platform updates, and I'd be happy to pass along your feedback about wanting to receive notifications when updates are made. Thank you again! - Greta, Shopify Support

2 / 5 Share

June 11, 2023

Despite everything else working perfectly, the price of the product does not display in any format on the barcode labels. Could you please help me.

Using app

2 days

Total reviews

3

Average rating

4.0

Developer Reply

Hi, there! Thank you for leaving a review. The application only supports currencies for Shopify-supported languages (https://shopify.link/xjaB). If you are using a supported currency but the price still isn't appearing on the label, I recommend contacting our live support team (https://bit.ly/2AWw5VA) so we can look into this further. Thanks again! - Greta, Shopify Support

2 / 5 Share

June 3, 2023

For the most part this app works well enough for our environment. However, today, when we go to print the barcode label, it will not load the image on the print preview page so we can actually print. We have tried it on 2 different laptops running Windows 11 and on our iPad and none will finish loading the print preview page. We cannot print labels at all, though I can print as many test prints as I want. Was there an update to this app? Thank you for your response Victoria. I have an open ticket , 38855387,and no resolution from Shopify after spending more than an hour on chat with a team member. And there has been NO response from Shopify since Wednesday, May 31. Through my own repeated troubleshooting and persistence, Friday I was able to get labels to print. With no help from Shopify. I think Shopify needs to quit reducing staff and actually train the people working for them to know the product they are supporting. Whenever I have contacted Shopify for support, they direct me to help files that I have already read or they contact some other team for resolution. This leads to lengthy waits for the customer. As a former IT Application Support Analyst, this would have been unacceptable to my employer. As a customer of Shopify, I find this unacceptable.

Using app

9 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi, there. Thanks for taking the time to share your experience. I understand you're facing difficulties on your end and are unable to print labels at all. To further investigate and troubleshoot this, I recommend creating a support request via the Shopify Help Center so our team can take a look: https://bit.ly/2AWw5VA. - Victoria, Shopify Support.

2 / 5 Share

May 8, 2023

If you need a simple pricing lable it is good. But does not use standard size lables and has no ablity to other standard size lables. I would love to be able to use a barcord lable that provides for 3 lines not just 2. A little tired of always beening told to go out an purchased another monthly app to get basic functionallity out of Shopfiy.

Using app

Almost 2 years

Total reviews

2

Average rating

2.5

Developer Reply

Thank you for your review! We appreciate the feedback regarding the label sizes and will pass this onto our developers! - Nia, Shopify Support