All reviews

Rating Breakdown

  • 5
    13% (74 ratings)
  • 4
    11% (61 ratings)
  • 3
    14% (75 ratings)
  • 2
    15% (84 ratings)
  • 1
    47% (259 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Nov. 11, 2020

I use this app to create price stickers for my store. I do not like having to repeatedly go through the process to attempt to make barcodes. Sometimes it works on the first try but typically I have to go through the process repeatedly, at least 5 times of clicking " create barcode" then navigate back to the product screen and do it again and again until it finally actually produces a barcode. Some times i have to repeat this process over 15 times to get one generated and I have also found that it often will generate a barcode that is already in use which I have no way of knowing that until the cashier rings up an item and flags it for multiple items being linked to the barcode. It is frustrating!

Using app

7 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for taking the time to leave a review here; I'm sorry to hear that you're having these technical issues with the app. This certainly shouldn't be the case, and I'd like to look into this for you further. I'll send you an email shortly and we can take a look at it together. Speak soon! - Brie, Shopify Support

2 / 5 Share

Nov. 11, 2020

Barcodes werden in völlig chaotischer Rheinfolge erzeugt wenn man in der Produkt Section eine bestimmte Liste auswählt anstatt diese Rheinfolge zu übernehmen. Viel Sortier Arbeit.

Using app

3 months

Total reviews

4

Average rating

3.3

4 / 5 Share

Nov. 5, 2020

The app is really easy to use. I only wish it would show the SKU on the items after you print the labels, since you cannot see the name on the label after it's printed. I also wish it would fit the name or part of the name of the item on the Jewelry Label and the 1" square. If it had that, I would have given it 5 stars.

Using app

8 months

Total reviews

1

Average rating

4.0

2 / 5 Share

Oct. 31, 2020

So you get barcodes, but sadly, they don't work for Google or Amazon...so only for shopify. Wish it was different.

Using app

Almost 2 years

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for this feedback. Retail Barcode Labels creates 8-digit product barcodes that can be scanned and used in retail locations. Whereas the UPC codes required by Google and Amazon operate slightly differently. To learn more about how these codes are used on Google, please check out this document: https://bit.ly/3oVwf4c. Equally, this Amazon resource: https://amzn.to/3621odn is helpful, too. I also recommend looking over this document (https://bit.ly/3mNmSl9) for more details on adding UPC codes to products in Google Shopping, as well as this document (https://bit.ly/364nCLM) that refers to this same process on Amazon. I'll follow up with you via email so we can discuss this further! - Rae

4 / 5 Share

Oct. 28, 2020

Once Set Up it works good. Works on brother label system as well. Would like to be able to set one label as default setting, thus eliminating one step to print. Would also be nice to be able to print right from product listing with filter as I have alot of catching up to do with inventory and is tedious to have so many steps to print one label.

Using app

12 days

Total reviews

2

Average rating

4.0

1 / 5 Share

Oct. 26, 2020

This app is terrible! The only reason I use it is because it is free. I have reached out many times to get help on why the price won't fit on the 1x1 labels as well as many other people and no response! So frustrating!

Using app

Over 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Hi, there. I'm sorry to hear that you're having a negative experience with the app and that you weren't able to get ahold of our support team. We are experiencing a high volume of support at the moment, so if you've reached out via email it may take our team a little longer than normal to get back to you. That said, in the future if your issue is urgent I'd recommend reaching out via live chat, or messaging us privately on Facebook or Twitter. I'd like to take a closer look at this with you and make sure you get the support you need, so I'll reach out to you via email shortly. We can do some troubleshooting together there. Thank you. - Brie, Shopify Support

5 / 5 Share

Oct. 23, 2020

I have a clothing retail store and being able to create retail barcodes for all my items makes check out much easier. I can just scan the barcode and it pops right up, I also know I've selected the right item which means less issues at stocktake time.

Using app

About 2 years

Total reviews

6

Average rating

5.0

1 / 5 Share

Oct. 22, 2020

Really not user friendly at all. Takes so long to create barcodes for each product and is very time consuming. I used to use shopkeep which created the barcodes automatically and didn't add any time to my day. You really need to work on this feature.

Using app

About 1 month

Total reviews

2

Average rating

3.0

Developer Reply

I'm sorry to hear that you've not found the Retail Barcode Labels app to be user-friendly but we appreciate you providing us with your feedback here nonetheless. I will be sure to pass your comments onto our development team for them to consider as we build and develop the app in future. Thank you. -Victor, Shopify Support

5 / 5 Share

Oct. 22, 2020

My store has had no issues with this app. Sometimes it can take awhile for the barcodes to load but nothing too serious!

Using app

About 1 month

Total reviews

1

Average rating

5.0

3 / 5 Share

Oct. 21, 2020

I used to really love this app. However, it automatically changed my label printing settings, and now I can't print on any labels other than square. I wish it would also print on Dymo medium labels, but it's currently not an option.

Using app

Over 3 years

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for writing your review and for providing us with this feedback, it's much appreciated. I'd like to learn more about what your printing settings were before and if it's possible to revert back to them, so I will be sending an email to you shortly to discuss this in more detail. Please look out for that and get back to me there. -Victor, Shopify Support

4 / 5 Share

Oct. 17, 2020

I use this app for my retail shop. In general it's been a life saver to be able to code and tag products. However recently it has been glitchy and not creating barcodes for all items - some are missing barcodes when generated. It may be an update issue. Overall I would recommend using this app for retail.

Using app

About 2 months

Total reviews

4

Average rating

4.8

2 / 5 Share

Oct. 17, 2020

I works till you have a problem and then zero support. I have a few items that no matter what I do it will not create a barcode. I contacted support and nothing. I will be changing to a different barcode app.

Using app

About 1 year

Total reviews

1

Average rating

2.0

Developer Reply

Hi, there! Thank you for providing us with this feedback on your experience. I'd love to try and work through any issues with the application you might have encountered and will be following up with you via email shortly! We can continue our dialogue on this there. Thank you! -Oliver, Shopify Support

1 / 5 Share

March 13, 2021

3/12/21 Update - This app is useless for my business as it creates duplicate barcode numbers for multiple items. Regardless of what your business is, this is likely to cause all kinds of problems. It also doesn't function whn you clieck "generate barcodes" it will return the message that your codes have been created but it only works 1 out of 5 times. The other 4 times you have to go through the command again multiple times for it to work. Who has time for that? For me, it's a nonstarter and of course now I have to pay for an app. It's ridiculous that shopify doesn't have this function integrated in the platform to begin with but the fact that they couldn't even create a functioning app for it, is very disappointing.

Using app

5 months

Total reviews

1

Average rating

1.0

3 / 5 Share

Oct. 10, 2020

There needs to be a way to input other sizes for templates. I have extra small dymo labels that are compatible with my dymo printer I purchased from Shopify, but I am unable to use them as their size isn't supported in the app.

Using app

5 days

Total reviews

4

Average rating

4.3

Developer Reply

Thank you so much for providing us with your feedback. At this time, the Retail Barcode Labels app supports the following labels sizes: https://bit.ly/2Zdw49M. I can certainly see how it would be helpful for merchants to have more templates sizes available within the app. I've submitted feedback directly to our developers on your behalf in hopes that this is something we can address in the future. - Oliver, Shopify Support

5 / 5 Share

Oct. 8, 2020

I love this app. All I needed was a basic system that would allow me to print barcode labels for all products and this is it. I found it to be very user friendly and straight forward.

Using app

2 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Oct. 7, 2020

I really want to love this app, but unfortunately I don't. The most ANNOYING thing is that it only creates barcodes while the product profiles have a place for SKUs and Barcodes (leaving the SKU empty). This is a problem for people using the POS system & the Online Platform. Once the barcode is assigned, it's useless for your POS system because it will only read the SKU number (which is left empty on each product profile). In order to rectify it, you'll have to manually copy the barcode field to the SKU field for your POS to recognize it. MANUALLY INPUT EACH PRODUCT AND VARIANT. I have hundreds.... NOT HAPPY AT ALL. There are other minor issues like the lack of label sizes and such but I'd actually tolerate that if the barcode field could automatically fill in the SKU field or better yet, the POS system could read the BARCODE field.

Using app

12 days

Total reviews

4

Average rating

4.3

Developer Reply

Thank you for your review. The Shopify POS currently does read barcodes off of the product's barcode field, and not from the SKU field. The SKU field plays no part in the scanning of products in this case. It sounds like you may be having an issue with the barcode printouts, the format options, or how they're being scanned. This could also be related to a temporary issue we experienced wherein some products weren't scanning on the All-New POS (this has now been resolved). I'd like to follow up with you for more information and to make sure this has been resolved for you. If it hasn't, we can troubleshoot together there. Speak soon! - Brie, Shopify Support

1 / 5 Share

Oct. 6, 2020

I CANNOT CLICK ALL PRODUCTS TO PRINT BARCODES AT ONCE, I HAVE TO CLICK A COUPLE OF PRODUCTS AT A TIME

Using app

17 days

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for sharing your review. You can actually print labels for all products at once directly within the Products section of your admin, where you have the ability to bulk select many products as you like. We have instructions on how to achieve this here: https://bit.ly/2SxEPXV. I'll also be following up with you via email shortly so we can discuss this further. Looking forward to your response! - Julie, Shopify Support.

2 / 5 Share

Oct. 5, 2020

Hello, A lot of Dymo Templates missing! We need more variables, such as 30258 and 30334 to be supported! Please keep it up!

Using app

About 2 months

Total reviews

2

Average rating

3.5

Developer Reply

Thank you for taking the time to leave your feedback. At the moment, Retail Barcode Labels supports these labels sizes: https://bit.ly/2Zdw49M. That being said, it would be great to see some more template options available, so I will be sure to pass on your comments to our developers for consideration. I'll send you an email directly to confirm that we've logged your feedback on our end. I look forward to speaking with you soon! - Julie, Shopify Support

2 / 5 Share

Oct. 1, 2020

Fine at first but now won't work. Won't create new templates. And the printer paper size drop down doesn't have the compatible size printer paper.

Using app

7 months

Total reviews

1

Average rating

2.0

Developer Reply

I'm sorry to hear that you've experienced this issue with the Retail Barcode Labels app but thank you for notifying us of the issues you're having here. I'd like to take a closer look into this to see if we can troubleshoot this issue together, so I will be sending an email to you shortly to discuss this with you further if you're still looking for help. Please get back to me there if that is the case. -Oliver, Shopify Support

1 / 5 Share

Sept. 29, 2020

I need a template for 52.5 x 29.7 but they don't have it. i tried use other template for 10x4 but print really bad the barcodes

Using app

About 2 months

Total reviews

2

Average rating

2.0

Developer Reply

Hi, there! Thank you for taking the time to leave your feedback for the application. I've submitted this internally in hopes that we might be able to add this label size down the road. This will allow our developers to see what kind of demand there is for requests like this. Once again, this is very much appreciated. All the best!