All reviews

Rating Breakdown

  • 5
    12% (51 ratings)
  • 4
    11% (48 ratings)
  • 3
    16% (71 ratings)
  • 2
    18% (77 ratings)
  • 1
    43% (187 ratings)

Reviews with Text

  • 99% (429)
Review RSS Feed Review RSS Feed

2 / 5 Share

April 21, 2020

We are new to shopify and trying to use the retail label app slows down our process but is the only no charge app available. On 50% of the product entry we have to keep re instructing the system to create barcodes and then print the label. Not one day of product entry has gone by without the system failing and us having to repeat steps over and over again on the same product.

Using app

22 days

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for providing your feedback to us here and I'm sorry to hear that you've had consistent issues with the Retail Barcode Labels app. I'd like to learn more about this problem to see if I can help at all, so I will be sending an email to you shortly to touch base with you and find out more about what issues you've experienced. Please look out for my email and get back to me there if you're still requiring assistance. -Victor, Shopify Support

3 / 5 Share

April 3, 2020

Works quite well. Is buggy if your text isn't formatted correctly (if you have funny characters in your product title) Would be nice to be able to customise the layout and add logo / thumbnail - also be great to be able to use with other DYMO sized labels, not just the preset ones.

Using app

2 months

Total reviews

1

Average rating

3.0

Developer Reply

Thanks so much for the feedback! I'll be sure to pass those requests on to our developers so that they know you'd like to see those added to the app. - Brie, Shopify Support

4 / 5 Share

April 3, 2020

Really useful to create barcodes for uncoded products. I just wish it was an easier process, i'd like to Create barcodes and Print on one page, rather than having to retype all the products back in. Also if you could integrate Transfers with this app, so when a new Transfer arrives you can send all the products straight to the app, create barcodes if needed and print. To do this now, currently you have to copy and paste or input all the of your transferred products to create barcodes, and then do it all again print barcode labels. Other than that it's really good, and free!

Store

Slam69

Using app

17 days

Total reviews

9

Average rating

4.6

1 / 5 Share

March 6, 2020

Pretty worthless. It creates 8 digit bar-codes while in the USA Google requires 12 digit UPC codes. The App will populate your custom products bar-code locations with these 8 digit numbers and then Google will kick them all back and you will have to manually remove them. I submitted an inquiry on this and was told that these are actually GTIN numbers but Google reads them as UPC numbers. There needs to be a separate box to fill in for GTIN numbers on the product pages.

Using app

4 days

Total reviews

4

Average rating

2.5

Developer Reply

Thank you for the feedback! I can definitely understand the frustration with having to manually replace the barcodes with your GTIN numbers. An alternative option would be to export your products via a CSV file to change them in bulk and import them back into your store afterwards. That said, I'll be sure to pass that feedback on to the relevant team so that hopefully a separate field for that is added in the future. I will follow up with you via email shortly as well, in case you have any further questions about this. Thank you! - Brie, Shopify Support

4 / 5 Share

March 4, 2020

Love this app, labels print quickly and clearly. Only reason i can't give it a 5 is I click create bar codes, wait for confirmation this was done, go to the labels I want to print and it says barcodes are missing. I have to do the process again, may be my connection speed (SLOW) but figured I'd pass it along. It would also be nice to not have to go through so many screens to print labels, if bar codes must be created once that is done it should automatically go to the product... Thanks!

Using app

About 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 13, 2020

This app is super simple to use and very efficient. Totally recommend it! My only concern is that if you have printed barcodes in your items and you push the button of create new bar codes it will erase all the other barcodes you previously had. and there is no way to have them back unless you enter them manually.

Using app

About 1 year

Total reviews

8

Average rating

5.0

3 / 5 Share

Feb. 11, 2020

Why did you take away the auto print feature for labels? Now we have to go through 2 extra steps, it's not as easy and streamlined?! Would love to see the auto print feature return.

Using app

About 1 year

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for writing your review and providing your feedback to us here. We aim to make the app as streamlined as possible and I hope the ability to create and print labels in bulk still makes the process straightforward for you, but I can appreciate why this feature would make the process even faster. I will be sure to pass your comments onto our development team. Thanks again! -Victor, Shopify Support

1 / 5 Share

Feb. 10, 2020

STOP ASKING FOR FEEDBACK. Needs improvement. Should be able to search for a product using a contains match, not a starts with match. This slows down the printing process.

Using app

6 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for writing your review and I can see why this change would be a useful one. We report merchant feedback to our development team so they can gauge demand from our merchants and understand better what changes merchants want to see. I will be sure to log your comments with them. If you have any further questions about the app or need help with anything else, please contact our support team at any time. -Victor, Shopify Support

1 / 5 Share

Feb. 8, 2020

Hate it!!! PLEASE take away the extra step of PRINT LABEL SHEET. It's annoying to have to click more than we used to, and it's becoming time consuming especially for busy business like mine where we need to print barcodes every hours.

Using app

4 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you very much for your feedback here! The recents updates to the Retail Barcodes app were mostly visual and intended to improve workflow. I would like to chat with you in more detail so that we can investigate how this change might have impacted your business and work on improvements. We’re always working to improve the way our apps work, so I’ve followed up with you via email to discuss and share your feedback with our development team. -Lizzy, Shopify Support

3 / 5 Share

April 18, 2020

Mostly easy to use, but: shopify does not allow enough templates to choose the sizes of labels that we actually need, so we have to select a "nearest" size and print at 73%.

Using app

8 months

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for taking the time to share this review with us. While we have recently made a few updates to the app, they should not be affecting your ability to use the Dymo printer. I’ve reached out to you via email so that we can investigate what's going on with the connection, hope to hear from you soon! -Lizzy, Shopify Support

4 / 5 Share

March 3, 2020

PLEASE take away the extra step of PRINT LABEL SHEET. It's annoying to have to click more than we used to, and it's becoming time consuming. Otherwise up until then it's been great. Thank you UPDATE The app has been restored to it's former efficiency, without the extra Print Label Sheet steps. THANK YOU! 5/5

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for sharing this feedback with us! Our development team will be grateful to know how this feature has been affecting your workflow. I'd like to chat more with you about your experience with the app so far. I've followed up with you via email so that we can continue our conversation and I can share your thoughts with our team. -Lizzy, Shopify Support

1 / 5 Share

Feb. 5, 2020

I am not liking your change the "Print label sheet" is confusing and adds more steps to the process

Using app

About 2 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for sharing your feedback on this. I can definitely understand how this change has created more steps in your workflow of printing labels, and I'd really like to share your feedback with our teams. I'm going to send you an email shortly to discuss this further. I look forward to speaking with you soon! - Rae, Shopify Support

5 / 5 Share

Feb. 4, 2020

Really happy with this app. Quick and easy to use. We are barcoding our entire warehouse using it....that's over 12,000 labels. Haven't had any issues at all.

Store

Tulio

Using app

About 2 months

Total reviews

12

Average rating

4.8

3 / 5 Share

Feb. 4, 2020

As of 5th Feb 2020 the Retail Barcode Labels/Print Preview page redirects to the /Label Templates page upon pressing Print X Labels button instead of opening the Printer pop up or auto printing. The process is now more inefficient and each label comes from storage.googleapis.com

Using app

11 months

Total reviews

2

Average rating

4.0

Developer Reply

Thank you for writing your review and for explaining your problem here. It sounds like you're having issues getting the labels to generate and then print correctly, so I'd like to learn more about the issue and see if I can suggest a resolution. I'll be sending you an email shortly to touch base with you so please look out for that and get back to me there if you're still needing assistance with this. -Victor, Shopify Support

1 / 5 Share

Jan. 29, 2020

This app is a little gliltchy. It doesn't always create all the barcodes for new items, it doesn't have a cart or easy way to print tags for new items, and just about every other time, it doesn't populate the print window and you have to generate tags again. Very time consuming and only works with Dymo label printers, which are marginal also. I expected much more!

Using app

9 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for leaving this review. To create barcodes for new products only, please follow these steps (http://bit.ly/2w4VxG2) to add barcodes to any products or variants that don't currently have a barcode assigned to them. In terms of the issue you mentioned with the print window not populating, this may be a browser issue. I recommend testing this out in a Chrome browser to see if the same problem occurs. I'm going to send you a follow up email to check in and make sure this information helps resolve your queries. Speak soon! - Rae, Shopify Support

2 / 5 Share

Jan. 21, 2020

app works well when it does work however shopify seems to have a lot of issues lately with everything!

Using app

10 months

Total reviews

2

Average rating

3.5

Developer Reply

Thank you very much for your review here. I'm glad to hear that this app has been helpful for your business so far! Our team works hard to improve our app functionality and merchant experience with Shopify overall, so I'd like to discuss the issues you've been having. I’ve reached out to you via email, hope to hear from you soon! -Lizzy, Shopify Support

4 / 5 Share

Jan. 6, 2020

it would be helpful if we could see a history of which product's barcodes have been changed in the last 24 hours! this way we could keep track of which items have been edited and which items not yet, and reduce chances of duplicate. it is also helpful to move the change barcode for all items at a different spot so we do not mistakenly click it.

Using app

7 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for sharing this feedback with us! Our team works hard to improve our app functionality, which wouldn't be possible without these kinds of insights. I’d like to chat more about this and I’ve reached out to you via email. Hope to hear from you soon! -Lizzy, Shopify Support

2 / 5 Share

Feb. 2, 2025

It would be helpful if this app worked with special characters. also took a long time to figure out how to get it to work with the labels i have. there aren't enough presets for labels and the basic 1" x 2 1/8" label preset doesn't work. Edit 2023: App still works ok. A major issues i'm having is issues with duplicate barcodes because the barcodes are generated using the last 8 characters of the variant id but the variant id is 14 characters, so multiple product variants are getting the same barcode. Additionally, a major oversight is authorizations based on user type. At least there should be some sort of password input for replacing all barcodes. It would be a shame if I spent countless hours applying barcode stickers to all of my products only to have an associate mindlessly choose "replace all barcodes in my store" and render all the barcodes useless. This is functionality that needs to be implemented ASAP. EDIT: Started using EasyScan for fulfillment purposes and they also will generate barcodes using the unique 14 character variant ID. Uninstalling this app.

Using app

Almost 6 years

Total reviews

10

Average rating

3.9

Developer Reply

Thank you for sharing this feedback with us. Our team is constantly working hard to improve our app functionality so we’d like to look into this further for you. I’ve reached out to you via email to discuss your experience with the app so far, hope to hear from you soon! -Lizzy, Shopify Support

5 / 5 Share

Dec. 18, 2019

This works, but is buggy. It will not create barcodes when requested thru 'Create Barcode' but it will when attempting to print labels and prompted to create barcodes. Either way, We still like it!

Using app

2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 7, 2019

We use this app to barcode our inventory. It helps us keep track of everything in our store. It works efficient.

Using app

24 days

Total reviews

3

Average rating

3.7