All reviews

Rating Breakdown

  • 5
    12% (51 ratings)
  • 4
    11% (48 ratings)
  • 3
    16% (71 ratings)
  • 2
    18% (77 ratings)
  • 1
    43% (187 ratings)

Reviews with Text

  • 99% (429)
Review RSS Feed Review RSS Feed

1 / 5 Share

July 28, 2020

App completely disappeared today!! Anyone else having this problem??? Help!! And the tech support toll free number is no longer working

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for writing your review and for providing us with this feedback, and I'm sorry to hear that you've run into some problems with the app. The app underwent a recent update which required re-installation from the Shopify App Store. I've taken your feedback to our developers in hopes that we can improve this process in the future. All the best! -Oliver, Shopify Support

2 / 5 Share

July 27, 2020

Why this app doesn't work when you create a purchase order in shopify is BEYOND me. Having inventory accuracy is super important and if we could just print right from the purchase order window we could ensure items were getting the correct labels. As it is now we have to print tags from the product page and then receive the items on a PO - it's a second step that should be easy to remedy.

Using app

1 day

Total reviews

2

Average rating

3.5

Developer Reply

I really appreciate you taking the time to write this review, and I want to confirm that your feedback has been shared with our developers. We're always looking for ways to improve the app so that it makes sense and works efficiently for your business, so this feedback is tremendously valuable. Thank you! -Sophia, Shopify Support

1 / 5 Share

July 22, 2020

Works half the time. Very frustrating. Used to work perfectly and now it's a hassle to even use to create barcodes.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for writing your review and for providing us with this feedback, and I'm sorry to hear that you've run into some problems with the app. I'd like to learn more about these issues to see if I can help at all so will be sending an email shortly to touch base with you on this. Please get back to me there if you're still looking for assistance. -OIiver, Shopify Support

5 / 5 Share

July 22, 2020

The app is great and so easy to use. It helps us track our inventory and we love that we can use our phones to look up product information right on the showroom floor, customers are impressed and it makes us look like a well run operation. I recommend this app.

Using app

7 months

Total reviews

7

Average rating

4.6

4 / 5 Share

July 18, 2020

Perfect app for adding barcodes to all your products instantly. There is an option to generate barcodes for products that haven't got them yet (or rewrite all of them with new ones). I guess this last feature is causing some issues with other users (probably that's why the rating of this app is lower that should be, in my opinion). The only option that I miss at the moment, is a way to define custom sized labels. There is a lot to choose from, but we need a really specific size. Could this be added, please? :)

Using app

13 days

Total reviews

1

Average rating

4.0

1 / 5 Share

July 13, 2020

Messes up ALL your barcodes. I have had to go back over 500 barcodes repeatedly until I eventually figured out it was this app messing everything up. Avoid.

Using app

27 days

Total reviews

4

Average rating

3.0

Developer Reply

Thanks for taking the time to share your review. I'd like to take a look into this issue for you and offer some guidance. I'll be sending you an email shortly so we can discuss this further. If you are still needing assistance, feel free to respond to my email directly and we can continue from there. Thanks! - Julie, Shopify Support

3 / 5 Share

July 9, 2020

When it works it's great but I am weekly having problems with it- it's quite frustrating..............

Using app

About 2 months

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for writing your review and for providing us with this feedback, and I'm sorry to hear that you've run into consistent problems with the app. I'd like to learn more about these issues to see if I can help at all so will be sending an email shortly to touch base with you on this. Please get back to me there if you're still looking for assistance. -Victor, Shopify Support

4 / 5 Share

June 30, 2020

The app is ok for a freebie. Would be good if it was able to do custom size of labels and perhaps be able to add a logo - the options are limited. We have made it work for us but would be great for it to be better

Using app

4 months

Total reviews

3

Average rating

4.7

1 / 5 Share

June 29, 2020

I used this app to create and print a barcode for an item that had just arrived and it erased and updated ALL of my barcodes in the system. THOUSANDS of items have to have barcodes reentered into the system. WEEKS worth of work.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for leaving this review. I'm so sorry to hear that you had a frustrating experience with the app. I would like to take a look into the account to find out what happened and see if there's anything I can do to help. I have sent you an email in order to investigate. Please respond to that email whenever you're able to. -Sophia, Shopify Support

1 / 5 Share

June 29, 2020

Even after selecting price and removing all Variants, price doesn't show. I tried everything… but still

Using app

About 16 hours

Total reviews

4

Average rating

3.0

Developer Reply

Thank you so much for submitting your review. I'm sorry to hear that the template hasn't been cooperating with you, and I'd like to help you get it sorted out. I have sent you an email so we can take a look into the app settings together. Please reply to that email whenever you have a moment. Looking forward to getting this resolved for you. -Sophia, Shopify Support

3 / 5 Share

June 26, 2020

Shame we can't select our own label size. I really need to print brother 23x23 labels. Please make this an option!

Using app

Over 1 year

Total reviews

4

Average rating

4.5

Developer Reply

Thank you for sharing this request. At this time, the supported barcode printers only work with Dymo and Avery Standard labels (https://bit.ly/2Oz4D3Z). I would like to submit your feedback to our development team, so I've just sent you an email in case there are any other details you would like to add. Please feel free to follow up with me by replying to that email whenever you have a chance. -Sophia, Shopify Support

2 / 5 Share

June 21, 2020

Only suport for Avery and Dymo labels. Couldn't get it to print on my Brother labelprinter. No possibility to add custom label sizes . Fix those and you have a great app.

Using app

10 months

Total reviews

4

Average rating

4.3

Developer Reply

Thank you for providing your feedback to us here. At this time the app is only compatible with supported label printers, although I can appreciate that being able to use it with other brands and models would be a benefit to you. I'll be sure to submit this feedback to our development team on your behalf. -Victor, Shopify Support

4 / 5 Share

June 20, 2020

Creo necesario incuir mas plantillas de Dymo. Esta muy limitado para poder imprimir con esta impresora. De resto me parece una buena app Gracias

Store

mui mia

Using app

About 1 month

Total reviews

1

Average rating

4.0

1 / 5 Share

June 18, 2020

not working any more. I really used this. And then uninstalled to see if that was the problem and now it keeps failing to install.

Using app

12 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for reaching out about this and for writing your review. I'm sorry to hear that you've experienced this issue, and I'd like to take a closer look at this to see if I can help you get the app installed again. I'll be sending you an email shortly to touch base with you on this so please look out for that and get back to me there if you're still wanting to use the app. -Victor, Shopify Support

1 / 5 Share

June 1, 2020

This app sucks. It does not work. After you create barcodes and go to print barcodes, it ALWAYS gives you an error message of missing one barcode so you have to repeat the entire process twice every time. So frustrating! It is wasting valuable time!!!

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for leaving this review, and outlining the troubles you're encountering with Retail Barcode Labels. I'd really like to help look into this error message further and ensure this is investigated on our end, so I'm going to send you an email shortly with more information. Please reply directly to my email if you still need assistance with this. Speak soon! - Rae, Shopify Support

3 / 5 Share

May 31, 2020

The app works, but could work faster. Also why is it not possible to print all labels for items received on a purchase order. Does not make sense you need to go one by one even though you already have all items and quantities in the purchase order.

Using app

5 days

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for writing your review and for providing your feedback on the Retail Barcode Labels app and how it can be improved. I'd like to discuss this with you in more detail, so I'll be sending you an email shortly to touch base on this matter. Please look out for my correspondence and get back to me there if you'd like me to take a closer look at this. -Victor, Shopify Support

3 / 5 Share

May 6, 2021

5/6/21 Update: Got a printer like a Rollo and cannot use with it. Wish you had more printer options. Love that it's free! Was able to create bar codes for my products and print. NEED ability to pick starting label position on sheet of Avery 5160 labels. If I printed 10 labels on sheet, then next time I print, I would like to start printing at label position 11, not 1.

Using app

Almost 2 years

Total reviews

2

Average rating

2.5

Developer Reply

Hi, there! I believe you're referring to being able to start printing anywhere on an Avery page. In this case, some people have been able to flip the page around to print starting on the other end, in order to reduce that waste. However, this doesn't always line up well depending on your printer. I'll follow up with you via email to confirm if that's what you're referring to, and we can discuss further. Thanks for the feedback! - Brie, Shopify Support

3 / 5 Share

May 25, 2020

The App seems to be doing what it's made for and quiet easily. Only down side is not having the option to add blank labels at the beginning of an Avery page. If I have already used half an Avery page for printing, I can't use the other half anymore :(

Using app

13 days

Total reviews

4

Average rating

4.5

Developer Reply

Hi, there! You're correct that there wouldn't currently be a way to add blank labels at the beginning, in order to only use a half page. Barcode labels by default are meant to fill the page, so your best bet here will be use smaller label sizes that will fit your labels correctly. I'd like to find out more about why you're wanting to do this, so that I can pass your feedback on to our developers. I'll follow up with you via email shortly for more information. Thanks! - Brie, Shopify Support

4 / 5 Share

May 16, 2020

I think it would be great if you could also allow Dymo Medium Multipurpose Labels 30334 templates on a horizontal option

Using app

4 days

Total reviews

2

Average rating

4.5

5 / 5 Share

May 7, 2020

Ottima app, cercavo da tempo un app del genere per stampare le etichette per il mio store con la stampante dymo. Grazie davvero, mi avete salvato la vita !!! 5 stelle !

Using app

25 days

Total reviews

7

Average rating

5.0