All reviews

Rating Breakdown

  • 5
    13% (74 ratings)
  • 4
    11% (61 ratings)
  • 3
    14% (76 ratings)
  • 2
    15% (86 ratings)
  • 1
    47% (260 ratings)
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4 / 5 Share

July 31, 2020

We use this app regularly and it's been a great help, a lot of our goods are from local artist and makers that too numerous to remember it all so this makes things faster and easier at the till.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

1 / 5 Share

July 30, 2020

Loaded the App 24 hours ago worked fine for 1 night, try to use it tonight not working, opening our storefront finally and now we are dead in the water with our bar codes, Manually Pricing it is... pretty sad pay this much money for Shopify may have to look at another alternative.....

Using app

2 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for taking the time to write this review. We appreciate receiving feedback like this. I'm sorry to hear you've had some trouble with the Retail Barcode Labels app and I'd love to see if I can help you get it working again. I'll be reaching to you via email shortly. Please respond to me there if you'd like to dig into this further together. - Oliver, Shopify Support

1 / 5 Share

July 29, 2020

It appears that this app is no longer working. Also, the contact information is NOT working. Not cool to get rid of an app that people use with no warning.

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for writing this review and I'm sorry to hear that you've experienced some trouble with the Retail Barcode Labels app. I'd like to take a closer look at this to see if I can help, so I will be sending you an email shortly so that we can discuss this in more detail. Please respond to me there if you are still seeking assistance. -Oliver, Shopify Support

1 / 5 Share

July 28, 2020

App completely disappeared today!! Anyone else having this problem??? Help!! And the tech support toll free number is no longer working

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for writing your review and for providing us with this feedback, and I'm sorry to hear that you've run into some problems with the app. The app underwent a recent update which required re-installation from the Shopify App Store. I've taken your feedback to our developers in hopes that we can improve this process in the future. All the best! -Oliver, Shopify Support

2 / 5 Share

July 27, 2020

Why this app doesn't work when you create a purchase order in shopify is BEYOND me. Having inventory accuracy is super important and if we could just print right from the purchase order window we could ensure items were getting the correct labels. As it is now we have to print tags from the product page and then receive the items on a PO - it's a second step that should be easy to remedy.

Using app

3 months

Total reviews

2

Average rating

3.5

Developer Reply

I really appreciate you taking the time to write this review, and I want to confirm that your feedback has been shared with our developers. We're always looking for ways to improve the app so that it makes sense and works efficiently for your business, so this feedback is tremendously valuable. Thank you! -Sophia, Shopify Support

1 / 5 Share

July 22, 2020

Works half the time. Very frustrating. Used to work perfectly and now it's a hassle to even use to create barcodes.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for writing your review and for providing us with this feedback, and I'm sorry to hear that you've run into some problems with the app. I'd like to learn more about these issues to see if I can help at all so will be sending an email shortly to touch base with you on this. Please get back to me there if you're still looking for assistance. -OIiver, Shopify Support

5 / 5 Share

July 22, 2020

The app is great and so easy to use. It helps us track our inventory and we love that we can use our phones to look up product information right on the showroom floor, customers are impressed and it makes us look like a well run operation. I recommend this app.

Using app

7 months

Total reviews

5

Average rating

5.0

4 / 5 Share

July 18, 2020

Perfect app for adding barcodes to all your products instantly. There is an option to generate barcodes for products that haven't got them yet (or rewrite all of them with new ones). I guess this last feature is causing some issues with other users (probably that's why the rating of this app is lower that should be, in my opinion). The only option that I miss at the moment, is a way to define custom sized labels. There is a lot to choose from, but we need a really specific size. Could this be added, please? :)

Using app

About 2 months

Total reviews

1

Average rating

4.0

1 / 5 Share

July 16, 2020

This app will destroy your UPCs of existing products. My entire database of 100,000 products are all compromised because of this app! Do not use!

Using app

2 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for leaving this review. I'm so sorry to hear that you had a frustrating experience with the app. I would like to take a look into the account to find out what happened and see if there's anything I can do to help. I have sent you an email in order to investigate. Please respond to that email whenever you're able to and we can take a look into this together. -Oliver, Shopify Support

1 / 5 Share

July 13, 2020

Messes up ALL your barcodes. I have had to go back over 500 barcodes repeatedly until I eventually figured out it was this app messing everything up. Avoid.

Using app

27 days

Total reviews

4

Average rating

3.0

Developer Reply

Thanks for taking the time to share your review. I'd like to take a look into this issue for you and offer some guidance. I'll be sending you an email shortly so we can discuss this further. If you are still needing assistance, feel free to respond to my email directly and we can continue from there. Thanks! - Julie, Shopify Support

3 / 5 Share

July 9, 2020

When it works it's great but I am weekly having problems with it- it's quite frustrating..............

Using app

About 2 months

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for writing your review and for providing us with this feedback, and I'm sorry to hear that you've run into consistent problems with the app. I'd like to learn more about these issues to see if I can help at all so will be sending an email shortly to touch base with you on this. Please get back to me there if you're still looking for assistance. -Victor, Shopify Support

1 / 5 Share

July 2, 2020

I have used this for 3 years with basically no problem until the last month.Totally sucks now!Dont know what yall did to it but I wont use it again! Deleted it! Do not make any more apps if this is the nest you can do. People Don't waste your time!

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for leaving this review, and for outlining the troubles you're encountering with the app. I'd like to help look into these issues and ensure this is investigated on our end, so I'm going to send you an email shortly with more information. Please reply directly to my email if you still wanted some assistance with this. Talk to you soon! - Oliver, Shopify Support

4 / 5 Share

June 30, 2020

The app is ok for a freebie. Would be good if it was able to do custom size of labels and perhaps be able to add a logo - the options are limited. We have made it work for us but would be great for it to be better

Using app

4 months

Total reviews

3

Average rating

4.7

1 / 5 Share

June 29, 2020

I used this app to create and print a barcode for an item that had just arrived and it erased and updated ALL of my barcodes in the system. THOUSANDS of items have to have barcodes reentered into the system. WEEKS worth of work.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for leaving this review. I'm so sorry to hear that you had a frustrating experience with the app. I would like to take a look into the account to find out what happened and see if there's anything I can do to help. I have sent you an email in order to investigate. Please respond to that email whenever you're able to. -Sophia, Shopify Support

1 / 5 Share

June 29, 2020

Even after selecting price and removing all Variants, price doesn't show. I tried everything… but still

Using app

About 16 hours

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for submitting your review. I'm sorry to hear that the template hasn't been cooperating with you, and I'd like to help you get it sorted out. I have sent you an email so we can take a look into the app settings together. Please reply to that email whenever you have a moment. Looking forward to getting this resolved for you. -Sophia, Shopify Support

3 / 5 Share

June 26, 2020

Shame we can't select our own label size. I really need to print brother 23x23 labels. Please make this an option!

Using app

Over 1 year

Total reviews

4

Average rating

4.5

Developer Reply

Thank you for sharing this request. At this time, the supported barcode printers only work with Dymo and Avery Standard labels (https://bit.ly/2Oz4D3Z). I would like to submit your feedback to our development team, so I've just sent you an email in case there are any other details you would like to add. Please feel free to follow up with me by replying to that email whenever you have a chance. -Sophia, Shopify Support

1 / 5 Share

June 22, 2020

needs more work and get rid of the pop up asking me to review. actually to many little "tool tips" on the main screen

Using app

17 days

Total reviews

3

Average rating

1.3

Developer Reply

Thank you for writing your review and providing candid feedback on the app, it's much appreciated. I will be sure to submit your comments to our team who work on the Retail Barcode Labels app for them to review. -Victor, Shopify Support

2 / 5 Share

June 22, 2020

I have used this for years now and am getting super frustrated for the past 6 months. I have to "create barcodes" for new inventory multiple times before it actually creates the barcode. It has been becoming a waste of lots of time. Loved it in the beginning tho, so not sure what has happened/changed since

Using app

Over 1 year

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for writing your review, and I'm sorry to hear that you've experienced this issue in the past few months. I'd like to take a closer look at this for you to see if I can help diagnose and troubleshoot this problem, so I will be sending you an email to learn more about the issue. Please look out for that and get back to me there if you'd like some assistance with this. -Victor, Shopify Support

2 / 5 Share

June 21, 2020

Only suport for Avery and Dymo labels. Couldn't get it to print on my Brother labelprinter. No possibility to add custom label sizes . Fix those and you have a great app.

Using app

10 months

Total reviews

4

Average rating

4.3

Developer Reply

Thank you for providing your feedback to us here. At this time the app is only compatible with supported label printers, although I can appreciate that being able to use it with other brands and models would be a benefit to you. I'll be sure to submit this feedback to our development team on your behalf. -Victor, Shopify Support

4 / 5 Share

June 20, 2020

Creo necesario incuir mas plantillas de Dymo. Esta muy limitado para poder imprimir con esta impresora. De resto me parece una buena app Gracias

Store

mui mia

Using app

About 1 month

Total reviews

1

Average rating

4.0