Retail Barcode Labels
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This has helped us streamline our products and be more efficient. So happy we purchased a barcode and applied this app.
This is a very useful app, no doubt, but... Everytime I want to see a preview of the label, it says "There was a problem generating a preview". Also, even though I successfully print the labels (Without reviewing it in preview option), I never gets price printed. Do you know what would be the issue?
Hey, there! Thanks for letting us know about the issues you're having with the app - it's possible these may have something to do with your browser and your printing settings. I'd like to help you troubleshoot these, so I'll follow up with you via email shortly. Speak soon! - Brie, Shopify Support
This app is really frustrating. It doesnt create barcodes consistently. It logs out of shopify & is just a frustration.
Thank you for taking the time to provide your feedback here; I'm sorry to hear you're having trouble with the app. I'd like to help you troubleshoot these issues, so I'll follow up with you via email shortly to take a look together. Cheers! - Brie, Shopify Support
The app works as intended - however - they don't have Avery labels in American sizes/styles. You have to buy a European version for their template to work. I like that they bulk create barcodes - however - I had to go to the Avery website itself to design my own - which pretty much made this 99% not useful. If they can update their templates and add the 1x1 or the 1.5 x 1.5 in American template formatting that would be amazing.
Thanks for this feedback! I'd recommend taking a look at the Multi-Label Barcodes app, which might be a better fit for you: https://bit.ly/35q2qAD. In regards to European vs. American, it sounds like you may be referring to metric vs. imperial. In that case, you'll just want to convert the sizing to find out the equivalent label in inches. Hope that helps! Feel free to reach out to support any time with more questions. - Brie, Shopify Support
This app is User friendly and it saves me a lot of time ! We can print directly from Shopify instead of using a third party software.
Lacks support for custom labels. Great app otherwise. I would give 5-stars if it had that one feature. We use a custom printer.
Thank you for leaving this feedback and I'm glad that you've mostly found the app to be useful for the business. I will be sure to pass your comments onto our development team for them to consider as we build and develop the app in future. Thanks again! -Oliver, Shopify Support
I have been trying to reach help for 4 days in a row with zero response. The label choices are minimum so it appears this app will be useless trying print on smaller Avery labels....
Hi, there. I'm sorry to hear you've had a hard time reaching our team - we're experiencing a large volume of support requests right now, so if you've reached out via email it may take longer than usual for someone to get back to you. If your issue is urgent, I'd recommend reaching out via live chat, or by messaging us on Facebook or Twitter. If you're trying to print on a label size that isn't compatible with the default template, we should be able to assist you in changing the size set in the template's code. I'd like to find out more about what you're trying to do and see what we can do to get that working for you. I'll follow up with you via email for more details and we can discuss there. Thanks! - Brie, Shopify Support
The bar codes really help me organize my inventory. But when I print multiple out at a time, 3 or 4 of them will not print correctly on the Dymo sticker leaving me to try and printing them again. So I cannot print more than 5 at a time otherwise it will mess up and skip and not print correctly. Yes I have the right stickers and set up sizes. If I print less than 5 at a time they come out perfect each time.
Thanks for leaving this review. When printing in bulk, it's best to follow these steps (http://bit.ly/2GC5bSM), and ensure your printer is using these recommended settings (http://bit.ly/331SMkl). I'm going to follow up with you via email to help look into the troubles you're having, and work towards a resolution. Talk soon! - Rae, Shopify Support
Agree with most other 1 star reviews. You have to go through the process MULTIPLE times to get 1 barcode created. I don't understand why that functionality won't live inside Shopify (like Shopkeep) and not in an App. You also have to delete the app and reinstall if you have any issues.
Hi, there! I'm sorry to hear that you're having this technical issue with the app, and I'd like to investigate this issue further for you. I'll send you an email shortly for more information and we can take a look at it together. Cheers. - Brie, Shopify Support
It's sometimes frustrating because it won't created barcodes on items. You have to repeatedly hit create. Other than that it's good
I'm glad that you've mostly found the app to be useful but I'm sorry to hear that you sometimes have issues creating the barcodes quickly. Thank you for your feedback on this, and I will be sure to submit this information to our development team who work on the app for them to see. Please contact our support team at help.shopify.com/questions if you require further assistance. -Victor, Shopify Support
I use this app to create price stickers for my store. I do not like having to repeatedly go through the process to attempt to make barcodes. Sometimes it works on the first try but typically I have to go through the process repeatedly, at least 5 times of clicking " create barcode" then navigate back to the product screen and do it again and again until it finally actually produces a barcode. Some times i have to repeat this process over 15 times to get one generated and I have also found that it often will generate a barcode that is already in use which I have no way of knowing that until the cashier rings up an item and flags it for multiple items being linked to the barcode. It is frustrating!
Thank you for taking the time to leave a review here; I'm sorry to hear that you're having these technical issues with the app. This certainly shouldn't be the case, and I'd like to look into this for you further. I'll send you an email shortly and we can take a look at it together. Speak soon! - Brie, Shopify Support
The app is really easy to use. I only wish it would show the SKU on the items after you print the labels, since you cannot see the name on the label after it's printed. I also wish it would fit the name or part of the name of the item on the Jewelry Label and the 1" square. If it had that, I would have given it 5 stars.
So you get barcodes, but sadly, they don't work for Google or Amazon...so only for shopify. Wish it was different.
Thank you for this feedback. Retail Barcode Labels creates 8-digit product barcodes that can be scanned and used in retail locations. Whereas the UPC codes required by Google and Amazon operate slightly differently. To learn more about how these codes are used on Google, please check out this document: https://bit.ly/3oVwf4c. Equally, this Amazon resource: https://amzn.to/3621odn is helpful, too. I also recommend looking over this document (https://bit.ly/3mNmSl9) for more details on adding UPC codes to products in Google Shopping, as well as this document (https://bit.ly/364nCLM) that refers to this same process on Amazon. I'll follow up with you via email so we can discuss this further! - Rae
Once Set Up it works good. Works on brother label system as well. Would like to be able to set one label as default setting, thus eliminating one step to print. Would also be nice to be able to print right from product listing with filter as I have alot of catching up to do with inventory and is tedious to have so many steps to print one label.
I have a clothing retail store and being able to create retail barcodes for all my items makes check out much easier. I can just scan the barcode and it pops right up, I also know I've selected the right item which means less issues at stocktake time.
Really not user friendly at all. Takes so long to create barcodes for each product and is very time consuming. I used to use shopkeep which created the barcodes automatically and didn't add any time to my day. You really need to work on this feature.
I'm sorry to hear that you've not found the Retail Barcode Labels app to be user-friendly but we appreciate you providing us with your feedback here nonetheless. I will be sure to pass your comments onto our development team for them to consider as we build and develop the app in future. Thank you. -Victor, Shopify Support
My store has had no issues with this app. Sometimes it can take awhile for the barcodes to load but nothing too serious!
I used to really love this app. However, it automatically changed my label printing settings, and now I can't print on any labels other than square. I wish it would also print on Dymo medium labels, but it's currently not an option.
Thank you for writing your review and for providing us with this feedback, it's much appreciated. I'd like to learn more about what your printing settings were before and if it's possible to revert back to them, so I will be sending an email to you shortly to discuss this in more detail. Please look out for that and get back to me there. -Victor, Shopify Support
I works till you have a problem and then zero support. I have a few items that no matter what I do it will not create a barcode. I contacted support and nothing. I will be changing to a different barcode app.
Hi, there! Thank you for providing us with this feedback on your experience. I'd love to try and work through any issues with the application you might have encountered and will be following up with you via email shortly! We can continue our dialogue on this there. Thank you! -Oliver, Shopify Support
There needs to be a way to input other sizes for templates. I have extra small dymo labels that are compatible with my dymo printer I purchased from Shopify, but I am unable to use them as their size isn't supported in the app.
Thank you so much for providing us with your feedback. At this time, the Retail Barcode Labels app supports the following labels sizes: https://bit.ly/2Zdw49M. I can certainly see how it would be helpful for merchants to have more templates sizes available within the app. I've submitted feedback directly to our developers on your behalf in hopes that this is something we can address in the future. - Oliver, Shopify Support
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