All reviews

Rating Breakdown

  • 5
    12% (51 ratings)
  • 4
    11% (48 ratings)
  • 3
    16% (71 ratings)
  • 2
    18% (77 ratings)
  • 1
    43% (187 ratings)

Reviews with Text

  • 99% (429)
Review RSS Feed Review RSS Feed

4 / 5 Share

May 3, 2019

Very handy App, however, would be more useful if you were given the option of when receiving product, you could simply click to print labels for the items you're receiving in one easy step. The way the App is currently set up, it can be cumbersome to go back and forth and select items, edit number of labels needed, etc. Could be more streamlined and more efficient, but glad the App is available.

Using app

3 months

Total reviews

3

Average rating

4.7

2 / 5 Share

May 2, 2019

This app keeps stuffing up on me, half the time it won't even print and ends up just sitting there in the printer app?? Also feels like so many more steps to actually print barcodes compared to the old app. Not user friendly

Using app

3 months

Total reviews

3

Average rating

4.0

Developer Reply

Thanks for taking the time to offer this feedback about the Retail Barcode Labels app! The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email to get more context and to look into this further. I hope to hear from you soon! -Lauren, Shopify Support

5 / 5 Share

April 22, 2019

I give this a 5 star. I don't know why people are having issues. I just downloaded it and it works great! I am on a MAC using chrome. It prints much faster than the old did. Also what I like is you can easily select all in stock qty to update the number of labels you wanted printed. VERY important. Make sure you setup your template and then READ the information on the right side about what label size you need to select to make this work. You won't find 1" x 2 1/8" inch option. When you go print you labels read the info on the right column about selecting the correct paper size. It works like a charm. Very happy with the new app. Here's the info you need to know if you are using 1"x 2 1/8" barcode. Paper size Set to Dymo - 30336 Small. Make sure the paper size matches the labels in your template. If you don’t see this label type in your browser print window, select an alternate label type that’s the same size: 30336 Small 11352 Return Address Int

Using app

About 1 hour

Total reviews

14

Average rating

4.4

1 / 5 Share

April 19, 2019

99% of the barcodes printed with the app can't be recognized by the barcode scanner. No wonder it's a 1 star app....

Using app

29 days

Total reviews

3

Average rating

2.3

Developer Reply

Thank you for your review, we appreciate you taking the time to share it with us so that we can improve! For the quality of the label not being able to be scanned, you are able to increase the quality in your printer settings. We recommend increase the quality to 300 x 600 DPI and there is a help guide on how to achieve that here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#recommended-print-settings-for-barcode-labels I've reached out to you via email to follow up on your experience and hopefully get additional feedback with the app. Hope to connect soon! - Alex, Shopify Support

1 / 5 Share

April 19, 2019

Worst app ever. Why replace the old app that was working just fine? The app doesn't recognize Thai Baht so we can't add the price on our labels anymore...

Store

Preduce

Using app

29 days

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for sharing this feedback. I'd like to help out as much as I can here and I'll email you as well if you need any more help. Unfortunately, at this time, we don't support some characters or currency symbols for barcodes. We’re always looking to improve apps with feedback, and we are working to improve the way our apps work with stores and what they can offer to merchants like you. I’ve also followed up as well with your feedback to our app development team. Niall, Shopify Support

3 / 5 Share

April 18, 2019

I do love how fast this prints barcodes & that you can choose to print multiple products from filters. The big thing missing is a recent add list! It's really nice if I get in multiple vendors.

Using app

4 months

Total reviews

2

Average rating

4.0

1 / 5 Share

April 16, 2019

I use this app everyday to create barcode labels and it takes forever for the barcode labels to create. I have to create them about 3-5 times. Also, it's difficult to print multiple items at once, it's very time consuming.

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Hello there, firstly, thank you for sharing this feedback. It is feedback like this that guides us in the right direction to make apps better for merchants like you. I’ve also followed up with you via email to log your feedback for our development team. In that reply I've included some screenshot to help. You should be able to add labels in bulk in the Shopify admin, by going to: > Apps > click "Retail Barcode Labels" > Then "print labels" > Then select the option that best suits you, all or select a few products > Then press the purple button "create Barcode labels" You can also print labels in bulk, by going to: > Products > Clicking the white square beside the product name > Then press "actions" at the top of the page. > Then print selected labels. This guide will also help for the hardware side of using the app: > https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer#print-barcodes Hopefully this helps! But I will also send you on an email to go further in detail with this for you! Thanks. Niall, Shopify Support.

1 / 5 Share

April 11, 2019

We use this app to create barcodes to scan on merchandise. It is very finicky and hard to use. There are extra steps that make the process very tedious just to print a barcode. Lately the barcodes have not been printing correctly at all. It is wasting a lot of labels.

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for sharing this feedback. It is very useful for future developments and to help make this as user friendly as possible for merchants such as yourself. I’ve also followed up with you via email to log your feedback for our development team and see what exactly is effecting your app and hardware. Please feel free to reply to my email to see what we can do to help for you personally, but just to inform you there are only some printers that are supported and I have listed them here, just incase you are using hardware that we would not support: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer but regardless, I'll see what can be done. Thanks! Niall, Shopify Support

1 / 5 Share

April 11, 2019

Started out bad, got a little better, now it's worse than it started out. I was hoping it would be great, but now its not even working on Safari.

Using app

4 months

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for sharing this feedback with us! Although the app should work on any up-to-date browser that we support, Shopify recommends using Chrome with the Retail Barcode Labels app for a more consistent experience. That said, we're always looking for ways to improve our apps, and I’ve reached out to you via email so we can log this feedback with our developers. I hope to hear from you soon! - Lauren, Shopify Support

3 / 5 Share

April 11, 2019

This app is faster than the previous label printing way and i like that it prints fast as well as has the sizes on the label. The only negative is that you have to go select each item individually to create the barcodes then you have to go back and select all the items again to print. It would be helpful if there was a button to create ALL barcodes for items without on the main page.

Using app

4 months

Total reviews

2

Average rating

4.0

2 / 5 Share

April 10, 2019

I used this app to help me make checking people out faster and help keep better track of inventory. I love that it generates barcodes for you but HATE that it takes 10 tries just to create a barcode label. I have to try to create a label multiple times before it will let me print the label. Trying to save time but this app takes FOREVER. Very slow!

Using app

2 months

Total reviews

2

Average rating

3.5

Developer Reply

Thank you for this feedback. I have gone ahead and reached out to you via email to offer additional support as I would love to get more context from you so that we can work together to get this app working for you. I apologize that your experience has been less than ideal and I look forward to working with you. - Alex, Shopify Support

4 / 5 Share

April 10, 2019

I use this app at least4x a week for barcoding it makes this work much easier.Prefer it to dymo app.

Using app

3 months

Total reviews

1

Average rating

4.0

1 / 5 Share

April 10, 2019

This app is terrible. It takes twice as long to setup and print barcodes. There is little customization and it only works in chrome.

Using app

21 days

Total reviews

4

Average rating

4.0

Developer Reply

Thanks for providing feedback on the Retail Barcode Labels! While the app is designed to work with all Shopify supported browsers, we do recommend Google Chrome for the best experience. We work hard to improve our app functionality, so I’ve sent out to an email to you and hope to hear more of your thoughts soon. - JP, Shopify Support

3 / 5 Share

April 8, 2019

Prints faster than the previous barcodes app. Since this is Shopify managed I expect a bit more in terms of customizability. Need to add the ability to customize fonts, font size, dividers between variants, and placement

Using app

19 days

Total reviews

1

Average rating

3.0

1 / 5 Share

April 8, 2019

We want the old Bar Code Label Printer back. This app takes 4 times longer to print than the old label printer, and the app doesn't even want to pull up the correct format of labels to print. We liked the simplicity and ease of the old app and also being able to go to the list of the most recently added items and print from there instead of having to go to each individual item to print.

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for taking the time to offer this feedback about the Retail Barcode Labels app! The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email to get more context and to look into this further. I hope to hear from you soon! - Alex, Shopify Support

3 / 5 Share

April 6, 2019

Awkward interface. I do appreciate the batch print feature, but I don't love having to manually reset the printer used, the paper size, and the scale factor every time I go to print. That being said, I'm quite appreciative of the fact that the app is free, and hope that Shopify continues to improve the functionality.

Using app

7 days

Total reviews

1

Average rating

3.0

1 / 5 Share

April 6, 2019

Very disappointed, there are some many steps and it is difficult to use. Our previous barcode app was very easy..

Store

HAVANA

Using app

17 days

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for taking the time to offer this feedback about the Retail Barcode Labels app! I apologize for the frustration the new app has cause you and your team. The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email to get more context and to look into this further. I hope to hear from you soon! - Alex, Shopify Support

5 / 5 Share

April 5, 2019

The key is to select the right label size, in the App settings, AND the printer settings (in the drop down menu). If those are right, the App works great!!

Using app

3 months

Total reviews

9

Average rating

4.6

1 / 5 Share

April 5, 2019

I use this app to create all my barcodes for merchandise. I much prefer the old app compared to the new app. A lot more hassle and extra steps!

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for sharing your feedback. We work hard to improve our app functionality and the Retail Barcode Labels app is supported so you can reach out to us for assistance! I’ve sent an email to you to see if there was anything I could assist with. Looking forward to connecting with you soon! - Alex, Shopify Support

1 / 5 Share

Nov. 21, 2020

App still problmatic i made a product up at start of year and then made one up yesterday. Duplicate barcode. How does this happen. Such a good app if it was working the way it does 90% of the time. Daniel [email protected]

Using app

Over 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for sharing your feedback Daniel! We constantly working to improve our app functionality, so I want look into this for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - JP, Shopify Support