All reviews

Rating Breakdown

  • 5
    11% (51 ratings)
  • 4
    11% (47 ratings)
  • 3
    16% (72 ratings)
  • 2
    19% (83 ratings)
  • 1
    43% (193 ratings)

Reviews with Text

  • 99% (442)
Review RSS Feed Review RSS Feed

4 / 5 Share

June 20, 2019

Great, not perfect, but it's been working well for us. A little buggy sometimes if you are printing big batches. We really like being able to quickly assign barcodes to products. Wish it was tied into inventory transfers so we could just print barcodes when we are checking in new products.

Using app

3 months

Total reviews

6

Average rating

4.8

3 / 5 Share

June 20, 2019

I'm giving 3 stars because it is useful to gabe labels on our products, but the process is tedious. I can't seen too just print labels for all new arrivals as they come in. I have to like search out the products and add them. Plus it seems like there are more screens to click through then needed. If you could get three work flow worked out, then I'd rate higher.

Using app

3 months

Total reviews

1

Average rating

3.0

Developer Reply

Thank you very much for taking the time to share your feedback with us. Our team works hard to improve app functionality and we appreciate this kind of information. We’d like to chat about this further with you, so I’ve reached out via email. I look forward to hearing back from you soon! -Lizzy, Shopify Support

2 / 5 Share

June 17, 2019

i use this app to print barcodes. it takes way too long to get the job done. too many windows to click through. i wish there was a way to just click create barcodes and print from the one screen.

Store

Mint

Using app

6 months

Total reviews

5

Average rating

4.4

Developer Reply

Hi there, thank you for providing us with feedback on Retail Barcode Labels! Finding an efficient workflow is super important and I might have some tips you can use! I have sent along an email with my tips and to collect and additional feedback you have on the app! - JP, Shopify Support

1 / 5 Share

June 9, 2019

APP was great before the recent update, new version is a nightmare, i can't fit all the info on my labels and it is much more confusing to use

Using app

4 months

Total reviews

4

Average rating

3.3

Developer Reply

Thank you for sharing this feedback with the Retail Barcode Labels app! To fit all the variant information on your label, it's important to create the template correctly. We have a guide that outlines how to create the label template properly here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#create-a-barcode-label-template We’re always looking to improve the functionality of our apps and your feedback is greatly appreciated. I’ve followed up with you via email to log your feedback for our development team and to see if there is anything I can help specifically with your store and the app. Looking forward to connecting soon! - Alex, Shopify Support

5 / 5 Share

June 14, 2019

I changed my review. I use a MAC and Safari did not work with the app. Opened it up in Chrome and it worked just fine. good app

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for taking the time to share your feedback with the Retail Barcode Labels app! We're always working to make sure our apps function properly for our merchants, so I’ve followed up with you via email so we can take a closer look at the issue you are having. Looking forward to connecting soon! - Alex, Shopify Support

2 / 5 Share

June 5, 2019

VERY INCONSISTENT. HAVING TO CONSTANTLY ADJUST SETTINGS AND LABEL SIZES, PROCESS IS WAY MORE COMPLICATED THAN BEFORE.

Using app

4 months

Total reviews

1

Average rating

2.0

Developer Reply

Thanks for taking the time to share your feedback! We're always working to make sure our apps function properly for our merchants, so I’ve followed up with you via email so we can take a closer look. - Lauren, Shopify Support

2 / 5 Share

June 4, 2019

Shopify is on the right track but the app is still very limiting. I do like that they are trying! One thing that would be a game changer is if the barcode app would allow us to print labels from the transfer or import windows. Way too hard to go and find the labels you need to print each time inventory is received. If Shopify would use the POS portion of the inventory as a true 'source of truth' then the philosophy would be much more effective!!

Store

MILOSLC

Using app

25 days

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for sharing this feedback! We’re always looking to improve apps with this kind of information, and we are working to improve the way our apps work with stores and what they can offer merchants such as yourself. I’ve also followed up with you via email to log your feedback for our development team and if there are any other recommendations you would like to make, you can reply to that email. I would like to help you voice your concerns and forward them to our developers. Thanks! Niall, Shopify Support

4 / 5 Share

May 20, 2019

I like the functionality of this app, however it would receive 5 stars if there were more options for setting up the labels. Currently only two lines are allowed for the size label I use, however there room for more lines but no functionality to support it.

Using app

2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

May 15, 2019

This app has made printing and generating barcodes for products a lot easier for us. We previously where manually making the barcode labels for the products which would take more time than needed. Typos and mistakes where often made. As well as having to save every single label...which isn't at all helpful when you have over 1000+ products! The file is generated into a pdf file, which allows us to use are Zebra label printer to print out this labels. This app is a game changer for us and hope to see some improvements down the line. Things that I would wish to see this app implement in the future are: - to allow custom label sizes to be entered and saved. - to allow the transfer page to have a print label button available. this way as the product has been approved. hitting print labels for those items and the quantity shown would help get those labels placed on the product right away. - To allow the title as a 2nd sub to become "..." if to long instead of being removed completely. - For it to be able to display the compared price if the price is different. That way it displays a sale or price reduction instead of just showing the sale price. Example: $15.00 was $20.00 (I would recommend making this a separate option to allow the seller to choose the old version or this version) - Add a setting menu to allow us to choose for it to auto generate barcodes as products are made or to leave it turned off to how it currently is now. This would allow sellers that make their own product or just need the barcodes for internal use to get them made right away.

Using app

3 months

Total reviews

24

Average rating

4.9

5 / 5 Share

May 15, 2019

Tolle App die Ihren Zweck perfekt erfüllt und sehr hilfreich ist, Danke Shopify. Grüße vom SOLO gluten free Team www.sologlutenfree.com

Using app

6 days

Total reviews

2

Average rating

5.0

2 / 5 Share

May 14, 2019

Would love compatibility with Numerous other Labels... pretty frustrating to only be able to chose from such a limited amount of options. There should also be an option where Barcodes are created automatically. Having to Manually Create Barcodes every time a new product is added is extremely frustrating and counteractive towards efficiency and productivity. Nevertheless it is understood that Shopify is an Online Sales platform and not POS, but the option to have Barcodes and a tagging system is defiently in the right direction. It should just be way more user friendly, offer plenty more options as far as Barcode templates, and the processing flow of getting the barcodes to print should be a whole lot more simpler than it is right now. Just an Honest review from someone who's been on SHopify for quiet a while now. Thanks.

Using app

4 months

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for sharing your experience with us, we value your honest feedback and appreciate you taking the time to share it with us here so that we can continue to improve. I’ve followed up with you via email so that we can discuss this further and I can share your feedback to our development team. Hope to hear from you soon! - Jason, Shopify Support

4 / 5 Share

May 9, 2019

I know there are some complaints about this app, but I like it. It creates barcodes for me as well as labels so I don't have to do it manually.

Using app

28 days

Total reviews

8

Average rating

4.9

1 / 5 Share

May 9, 2019

This app is a major downgrade from the previous barcode app and needs major improvements that should have been evaluated before the new app was released. HUGE disappointment!

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for taking the time to share your feedback. I’ve followed up with you via email in case you needed any further assistance. -Lauren, Shopify Support

1 / 5 Share

May 8, 2019

App reuses barcodes for multiple products, which doesn't help me with the automation with over 350 products each with up to 14 variants. Also, it would be helpful if I could select what label I would like to begin printing on for the label sheets, as it is extremely rare that I have a full sheet of labels I need to print at any one time, and I abhor waste.

Using app

10 days

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for taking the time to share your feedback. In regards to the app reusing barcodes, this should not be working as intended if it's doing this. There are ways to create barcodes from the app or even on a product level that are unique barcodes but I'll work with you in depth in my email to you. For re-using label sheets, there is a work around method that I can go over with you and will be letting our developers know of the paint point you were having so it can be addressed in the near future. I’ve followed up with you via email in case you needed any further assistance on this. - Alex, Shopify Support

2 / 5 Share

May 6, 2019

This app is okay. It gives the ability to generate barcodes and print labels, but it doesn't allow me to do it in succession. If I select a series of items and generate the barcodes, I have to re-select those same items again in order to print them. It would be more useful if I could generate the barcodes then print directly from the items I chose in the first place. Having to search for the item again is cumbersome and inefficient.

Store

LAUNDRY

Using app

About 2 months

Total reviews

1

Average rating

2.0

Developer Reply

Hey, there. Thank you for your review, we appreciate you taking the time to share it with us so that we can improve! I've gone ahead and filed your valuable feedback to our development team. I've also reached out to you via email to follow up on your experience. I hope to hear back from you! -Jason, Shopify Support

1 / 5 Share

May 6, 2019

Please note that this new app is not appreciated as the dimmensions I previously used are not even an option. Furthermore, when there are changes to Shopify, being whatever it is small or large changes, the Retailer should be notified and have an option of accepting or not. I now cannot print the labels I printed last year and have ordered several.

Using app

7 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you very much for sharing this feedback with us. This app does have the ability to work with most common label templates from Dymo and Avery, and also allows you to add custom sizes. That being said, we're always looking for ways to make workflows easier for our store owners, so I'd like to chat about the trouble you've had with this app in more detail. I’ve reached out to you via email, and hope to hear from you soon! -Lizzy, Shopify Support

2 / 5 Share

May 2, 2019

This app keeps stuffing up on me, half the time it won't even print and ends up just sitting there in the printer app?? Also feels like so many more steps to actually print barcodes compared to the old app. Not user friendly

Using app

3 months

Total reviews

3

Average rating

4.0

Developer Reply

Thanks for taking the time to offer this feedback about the Retail Barcode Labels app! The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email to get more context and to look into this further. I hope to hear from you soon! -Lauren, Shopify Support

5 / 5 Share

April 22, 2019

I give this a 5 star. I don't know why people are having issues. I just downloaded it and it works great! I am on a MAC using chrome. It prints much faster than the old did. Also what I like is you can easily select all in stock qty to update the number of labels you wanted printed. VERY important. Make sure you setup your template and then READ the information on the right side about what label size you need to select to make this work. You won't find 1" x 2 1/8" inch option. When you go print you labels read the info on the right column about selecting the correct paper size. It works like a charm. Very happy with the new app. Here's the info you need to know if you are using 1"x 2 1/8" barcode. Paper size Set to Dymo - 30336 Small. Make sure the paper size matches the labels in your template. If you don’t see this label type in your browser print window, select an alternate label type that’s the same size: 30336 Small 11352 Return Address Int

Using app

About 1 hour

Total reviews

15

Average rating

4.4

1 / 5 Share

April 19, 2019

99% of the barcodes printed with the app can't be recognized by the barcode scanner. No wonder it's a 1 star app....

Using app

29 days

Total reviews

3

Average rating

2.3

Developer Reply

Thank you for your review, we appreciate you taking the time to share it with us so that we can improve! For the quality of the label not being able to be scanned, you are able to increase the quality in your printer settings. We recommend increase the quality to 300 x 600 DPI and there is a help guide on how to achieve that here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#recommended-print-settings-for-barcode-labels I've reached out to you via email to follow up on your experience and hopefully get additional feedback with the app. Hope to connect soon! - Alex, Shopify Support

1 / 5 Share

April 19, 2019

Worst app ever. Why replace the old app that was working just fine? The app doesn't recognize Thai Baht so we can't add the price on our labels anymore...

Store

Preduce

Using app

29 days

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for sharing this feedback. I'd like to help out as much as I can here and I'll email you as well if you need any more help. Unfortunately, at this time, we don't support some characters or currency symbols for barcodes. We’re always looking to improve apps with feedback, and we are working to improve the way our apps work with stores and what they can offer to merchants like you. I’ve also followed up as well with your feedback to our app development team. Niall, Shopify Support