All reviews

Rating Breakdown

  • 5
    13% (75 ratings)
  • 4
    11% (61 ratings)
  • 3
    14% (76 ratings)
  • 2
    15% (86 ratings)
  • 1
    47% (260 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 27, 2019

I dont understand the bad reviews, this works perfect for me using 1*1'' labels with a Dymo printer, i can now ad the product size to my label which i could not with the other app, it take a bit of work to get it all configured but once thats done i find it works perfect. For people having problems having to selecting label size every time you print you will need to go to your printer settings and change the preference in advance settings to the size lable you want so i will print that size by default.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

March 26, 2019

If I could give it negative stars I would. The other app worked fine. I literally have been trying for 2 hours, following their "directions" and trying on my own, and I cannot get a label centered. I have wasted an entire roll of labels because of this junk. Outrageous this is considered an upgrade.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for sharing your feedback! We work hard to improve our app functionality, so we’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - JP, Shopify Support

5 / 5 Share

June 11, 2019

This printer prints on every other label in the printer. It has wasted a roll of label printers in 2 days. It doesn't even center the print. I can't print labels for new merchandise coming in the store at this point. Shopify help! This label printer is a total piece of crap! 6/11/19-Update. After much early frustration, this printer is now consistently working well on Google Chrome. Thanks for the fix Shopify

Using app

Over 1 year

Total reviews

2

Average rating

4.0

Developer Reply

Thank you for sharing this feedback! I'm sorry to hear you're having issues with printing your barcode labels and that you've gone through a roll of labels in the process. It sounds like these issues might be caused by your printer settings, so I’ve followed up with you via email we can investigate this further. I hope to hear back from you soon! - Lauren, Shopify Support

1 / 5 Share

March 26, 2019

This is the worst "upgrade" to the previous Barcode Printer app!! Last app you hit "more actions" then typed in the number of labels you wanted. Now, you have to jump through hoops to print out labels! Bring back the old app!!

Using app

7 days

Total reviews

1

Average rating

1.0

Developer Reply

Hey there, thank you for taking the time to provide us with this feedback. We are constantly working on our apps to improve them so your feedback is greatly appreciated. I have gone ahead and emailed you as I understand that these additional clicks must be a massive pain point for you. I look forward to hearing from you. -Bo, Shopify Support

1 / 5 Share

March 26, 2019

This is a completely unacceptable replacement to the previous Barcode Printer app. It doesn't support the labels I have used for 5 years, and, like every other Shopify update, it adds additional screens and keystrokes to what should be a simple workflow. The new labels are sloppy and difficult to read, and the user interface is not at all intuitive.

Using app

About 2 months

Total reviews

5

Average rating

4.2

1 / 5 Share

March 25, 2019

THIS IS THE WORST SOFTWARE TO PRINT BARCODES! I HAVEN'T BEEN ABLE TO PUT STOCK OUT FOR 5 DAYS DUE TO THE FACT I CAN NO LONGER PRINT ON MY DYMO PRINTER! BRING BACK THE OLD SYSTEM OR LOSE CUSTOMERS!!

Store

Mi-Life

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

Hey, there. We really appreciate this feedback. I understand how this is a pressing issue for you, especially when you continuously have new stock coming in. I have gone ahead and reached out via email to offer some support and gather any further feedback from you. -Bo, Shopify Support

1 / 5 Share

March 25, 2019

I am now unable to product info to be printed from my Dymo printer. Labels you can create are very limited and text is to small to read. please add functionality to export like the last app so I can use my own labels.

Using app

9 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi, there! Thank you for your review. We're always looking for ways to improve and your feedback will help us to do so. I've followed up with you by email to discuss your experience. Look forward to speaking with you there! -Jason, Shopify Support

1 / 5 Share

March 24, 2019

this APP IS CRAP !!!!!!! My rating is ZERO stars Any high school kid could program a better app then this. let me use the previous one? The previous one was crap too but at least it was one or 2 clicks to use.

Using app

32 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi, there. Thank you for sharing your feedback about your experience with the Retail Barcode Label app. I'm sorry to hear that it was a negative one. I've followed up with you by email to see if there's anything we could assist with and to log your feedback for our developers. Hope to hear from you! -Jason, Shopify Support

1 / 5 Share

March 23, 2019

This is an exercise in frustration. Too many adjustments to be an efficient use of time. The previous barcode printer was far superior in its' ease of use. Please make some user friendly changes!! Soon!!!

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

Hey, there. Thank you for your review, we appreciate you taking the time to share it with us so that we can improve! I've also reached out to you via email to discuss your experience. I hope to hear back from you! - Jason, Shopify Support

1 / 5 Share

March 22, 2019

Can't create a barcode and print a label for a single product you just created without creating barcodes for all non barcoded products/variants and then searching for the single product you want. Hard if you have multiple products with the same name and image. Annoying and not practical. Please fix this.

Using app

3 months

Total reviews

4

Average rating

4.0

Developer Reply

Thanks for taking the time to provide this helpful feedback. I've reached out to you via email so that we can troubleshoot this together and I can log your suggestions for our developers. I hope to hear back from you! -Emma, Shopify Support

1 / 5 Share

April 17, 2019

Printing labels is terrible compared to how it used to be. The old app you could hit print and it would print, now when I hit print it pops up print preview and I have to change all the settings for the printer each time... a lot of room for error and a lot more time consuming. What a pain in the butt!!

Store

Sustain

Using app

About 1 month

Total reviews

4

Average rating

4.0

Developer Reply

Hey, there. Thank you so much for this feedback. I understand the importance behind eliminating any room for human error from the process to save time and money. I have gone ahead and reached out to you via email to gather any further feedback from you and offer any support. -Bo, Shopify Support

3 / 5 Share

March 21, 2019

Its not too bad. Workflow it is very 'Shopify' style in the sense of how engineers there imagine retail stores function. Limiting factor is the template designer. Designer is flexible on data to include on label, but custom images or logos cannot be used in this version. It is a branding point, plus it is part of how I can verify the item, when being returned, came from my store and not one down the street.

Using app

About 2 hours

Total reviews

3

Average rating

4.3

Developer Reply

Hi, there! Thank you for your review. We're always looking for ways to improve and your feedback will help us to do so. I've followed up with you by email to discuss your experience. Look forward to speaking with you there! -Jason, Shopify Support

4 / 5 Share

March 21, 2019

I was caught off guard by having to re-download something we've been using for a long time, but this was a much needed and long overdue improvement. Now you can print MULTIPLE products' price labels at once. Major timesaver. And the labels print twice as fast as they used to. I'm not too fussy about how they look aesthetically; it would be nice to have some font options. One thing that would make this a 5-star review would be the ability to print barcode labels straight from a product transfer.

Using app

29 minutes

Total reviews

6

Average rating

3.3

1 / 5 Share

March 21, 2019

This is a horrible "update". Awful work flow, you have to search for all your new inventory without a good filter for that in products and then create a barcode and THEN GO BACK and do it all again to print. I have also waisted about 48 labels trying to get the sizing right. Awful.

Using app

40 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your feedback. We are always looking for ways to improve our app functionality, and I've reached out to you via email to offer further support and to receive any additional feedback. I hope to hear from you soon! - Freddie, Shopify Support

1 / 5 Share

March 21, 2019

This is the worst roll out of a new app I've ever experienced. It does absolutely nothing positive for this user. It forces me to move from Safari to Chrome, requires impossible work flow for our part-timers, and because of the required browser switch it forces more difficulties with other apps such as Shippo. I do not see one good from this change. Time to bring back the old app til use problems fixed. Please.

Using app

3 months

Total reviews

4

Average rating

4.0

Developer Reply

Hi, there. Thank you for sharing your feedback about your experience with the Retail Barcode Labels app. I'm sorry to hear that it was a negative one. I've followed up with you by email to see if there's anything we could assist with and to log your feedback for our developers. Hope to hear from you! -Jason, Shopify Support

1 / 5 Share

March 21, 2019

What happened to the old app? I've been sitting on hold with Shopify for the past 15 minutes because I can't get this one to work.

Using app

About 4 years

Total reviews

3

Average rating

2.7

Developer Reply

Hi, there. Your feedback is valuable and will help us improve the platform and apps so we thank you for taking the time to share it with us. The old app has been retired. I’ve followed up with you via email in case you needed any further assistance on this. Hope to hear from you soon! -Jason, Shopify Support

1 / 5 Share

March 21, 2019

The old app was wayyyyy more efficient! There is no need for so many steps. This one is CRAP! I wish I could give it zero stars.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Hey, there. Thank you for your review, we appreciate you taking the time to share it with us so that we can improve! I've also reached out to you via email to discuss your experience. I hope to hear back from you! - Jason, Shopify Support

5 / 5 Share

May 7, 2019

Once it is installed it is not to bad, we are now very happy with it. Barcodes print way faster than before which is a nice benefit.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, there. Thanks for providing your feedback about your experience with this app. We're always trying to improve our platform and apps and it's feedback like this that is instrumental in that process. I've reached out to you by email so that we can discuss this further and I hope to hear back from you! -Emma, Shopify Support

1 / 5 Share

March 20, 2019

This app is terrible zero stars. Far too many steps to print a label and it prints off the label not showing all the product name. Please bring back the previous app that was fantastic and easy to use.

Using app

2 days

Total reviews

1

Average rating

1.0

Developer Reply

Hey, there! We appreciate you going out fo your way to give us this feedback. We are constantly striving to improve all of our applications and merchant feedback is essential, so thank you. I am sorry to hear that you experienced these issues when using our app, I have gone ahead and emailed you to offer support. I look forward to hearing from you. -Bo, Shopify Support

1 / 5 Share

March 20, 2019

not working at all. Old version is much simple and user friendly. Please bring it back old version

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hey, there! We really appreciate you taking the time to give us this feedback. I have gone ahead and emailed you, if you need any support or have any more specific feedback you would like to share with us we would be more than happy to chat, you can respond to the email to get through to me directly. -Bo, Shopify Support