All reviews

Rating Breakdown

  • 5
    13% (75 ratings)
  • 4
    11% (61 ratings)
  • 3
    14% (76 ratings)
  • 2
    15% (86 ratings)
  • 1
    47% (260 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 20, 2019

I was pretty nervous to install this as there are SO many bad reviews. BUT, they must have fixed some bugs because I just installed it and was using it in less than 2 minutes. It worked with my old barcodes and I found it easier to avoid mistakes than the old app. It opens a pop up on my browser when you send it to the printer. Maybe some people have a complete pop up block so that stops it from printing? Who knows, but go ahead and install this one, your store isn't going to implode.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

March 20, 2019

Terrible app, I accidentally updated and now it prints all the barcodes off centre. Why can't it do what its meant to do, instead of working one day and then not the next

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for sharing this feedback! This could happen if the template settings don't match/work with the dimensions set for the printer you're using. I’ve followed up with you via email in case you needed any further assistance on this, as I'm happy to help look into this for you to ensure you're able to print great looking labels. -Tisha, Shopify Support

1 / 5 Share

March 20, 2019

This app doesn't work at all!! I can't even access the app or print any labels anymore. Bring back the old version! How can this be a replacement???

Store

Osswald

Using app

2 months

Total reviews

3

Average rating

2.3

Developer Reply

Hey, there! I am sorry that this has been your experience with the Retail Barcode Label Printer app. I have gone ahead and reached out to you via email to offer support and gather any further feedback you are willing to share. I look forward to hearing from you. -Bo, Shopify Support

4 / 5 Share

April 4, 2019

Really liking how streamlined this app is! I did like how my previous one had a list of recently created products that needed barcodes, which is missing from this app. Add that back in and it's 5 stars xx

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Hey there! Thank you so much for this feedback. I had noticed that you had an older version of this review so I have reached out to you via email to offer some support. I look forward to hearing from you. -Bo, Shopify Support

1 / 5 Share

March 20, 2019

The app does not work. When I click on the app itself it takes me to a blank screen.... Now I can't print barcodes at all since they got rid of the app that actually worked.

Using app

2 months

Total reviews

1

Average rating

1.0

1 / 5 Share

March 20, 2019

This app doesn't work. I use to be able to print beautifully designed barcode tags. I can't even get my Dymo to at the least get the correct sizing to print a generic looking barcode. You guys need to fix this quick, or bring back the old app that actually works. It's not even a fact of user friendly, it literally does not work with my Mac and Dymo.

Using app

16 days

Total reviews

2

Average rating

3.0

Developer Reply

Hey, there! I am sorry that this has been your experience with the Barcode Label Printer app. I have gone ahead and reached out to you via email to offer support and gather any further feedback you are willing to share. I look forward to hearing from you. -Bo, Shopify Support

1 / 5 Share

March 20, 2019

The new versionismissing the paper size,It looks like your option of 'Small' which used to be 25mm x 25mm is now defined as 21mm x 21mm

Using app

About 3 years

Total reviews

1

Average rating

1.0

Developer Reply

Hi, there! Thank you for your review. We're always looking for ways to improve and your feedback will help us to do so. There is a way to change the label template to 25mm x 25mm. I've followed up with you by email to offer the workaround. Look forward to speaking with you there! -Jason, Shopify Support

1 / 5 Share

March 20, 2019

This app does NOT work. When I try to print barcodes the printer screams at me and prints multiple barcodes on one label. Yes, I have the correct label size. The app is what is not working Why is this a replacement? Garbage. Zero stars.

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Hey, there! Thank you for taking the time to share your feedback with us after your experience with the Retail Barcode Labels app. I've reached out to you by email to see if we can help you resolve this issue and to make sure that your feedback is passed along to our developers. I look forward to hearing back from you! -Jason, Shopify Support

1 / 5 Share

April 10, 2019

I would prefer the app that this one replaced. I'm not able to export and save my inventory labels for my stock management. Terrible Customization options for the templates.

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for sharing your feedback! Currently there is no option to export the label templates to a file on your computer, though the templates you create are saved within the app for you to use for your products at a later time. I’ve followed up with you via email in case you'd like to provide any more feedback on this specific feature you're needing, or if you needed any further assistance. - Freddie, Shopify Support

1 / 5 Share

March 20, 2019

Please!!!!! this app is trash ...it doesn't work !!! please help us with another one !!!

Using app

13 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi, there. Thank you for sharing your experience with the app. We're always working to improve our platform and apps, so we appreciate your feedback. I've reached out to you via email so that we can discuss this further. I hope to hear back from you! -Emma, Shopify Support

1 / 5 Share

March 20, 2019

This App doesn't work at all. I can't print a Barcode!!! Also my Browser crash down if I wan't to open my Template!!!! Please give me the BARCODE PRINTER back – this App worked perfectly and I had never a problem!!!!!

Using app

29 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your feedback, I'm sorry to hear that you've been experiencing these difficulties with the app. I'd love to work together with you to troubleshoot this and get the app working for your business, so I've reached out to you via email. I hope to hear back from you! - Emma, Shopify Support

1 / 5 Share

March 19, 2019

this app doesn't work i am a 2 store operation..i can't get barcodes done....this is ridiculous why are u getting rid of the old app

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Your feedback is valuable and will help us improve the platform so we thank you for taking the time to share it with us. I’ve followed up with you via email to log your experience for our development team. Hope to hear back from you! -Emma, Shopify Support

1 / 5 Share

March 15, 2019

This app is trash. Doesn't print labels correctly on 1x1 size. Does anyone know another free app I can use? "Barcode Printer" worked perfectly.. why did it get replaced with this?

Using app

Almost 3 years

Total reviews

1

Average rating

1.0

Developer Reply

Hey there, thank you for this feedback. I understand that this app has not lived up to your expectations. I did some digging into this for you and I have reached out to you via email with my findings. I look forward to hearing from you. -Bo, Shopify Support

1 / 5 Share

March 14, 2019

THIS IS THE REPLACEMENT?!?! ITS HORRIBLE!! Please please please please please bring back the original barcode app. There was NOTHING wrong with it!

Using app

7 months

Total reviews

1

Average rating

1.0

Developer Reply

We really appreciate your feedback for this app. We understand that you are not currently satisfied with this app and so I have reached out to you privately to provide support and give you the opportunity to give any more specific feedback. I look forward to hearing from you. -Bo, Shopify Support

4 / 5 Share

March 12, 2019

No llevamos mucho tiempo con ella, pero por ahora nos ha resultado fácil y nos está funcionando correctamente.

Using app

Over 1 year

Total reviews

8

Average rating

4.5

1 / 5 Share

Jan. 16, 2020

ANOTHER UPDATE! Why can we no longer print end to end labels? The only choices are side by side. I have tons of rolls of end to end because that is what I use to print. Now those won't work AT ALL!!! UPDATE----It's STILL terrible! I went to print barcodes after having not printed any in quite a few months and it won't print all the lines even though it shows correctly in the print preview. And I've checked all the print settings. Seems I'm not the only one with this issue!!!! PLEASE FIX IT!!!!! Terrible! It is NOT user friendly! PLEASE bring back the previous Barcode Printer app!!! I am NOT happy that something that worked great was replaced with garbage!

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Hey there. We really appreciate your feedback. I have gone ahead and followed up with you via email to provide support and gather any further feedback may have for this app. I look forward to hearing from you. -Bo, Shopify Support

1 / 5 Share

March 9, 2019

Export your products to an excel spreadsheet and use the DYMO label making program. Way easier than using shopify's garbage excuse for a bar code app. if I could rate this a zero I would.

Using app

Over 1 year

Total reviews

4

Average rating

4.0

Developer Reply

Hey there, Thank you so much for this feedback. I am sorry that your experience with this app has been less than satisfactory. I have followed up with you via email if you would like any support or to give any more feedback please do get back to me there. -Bo, Shopify Support

5 / 5 Share

March 9, 2019

House of Ke`Chic I love this app! It is making checkout a breeze for my associates! We love being able to scan directly from our tablet. No barcode scanner is needed.

Using app

11 months

Total reviews

2

Average rating

5.0

2 / 5 Share

March 7, 2019

I've had two issues with using this app since loading it to Shopify. One, there doesn't seem to be a way to filter and select just the items that haven't already had barcodes created. And two, if you use a standard printer with sticker tags on sheets- there is no way to select where on the sheet you want to start printing from. These two issues make it much harder to efficiently use the app.

Using app

Over 1 year

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for this feedback! You can filter your products by items that do not currently have barcodes created. The steps to do so are listed here: http://bit.ly/2GDcv19. As for your second point, this is a limitation of the app and I have provided this feedback on to our developers. We are constantly striving to better our tools and we appreciate you taking the time to provide us with this feedback. I’ve reached out to you via email to provide any further support and receive any further feedback you may have, I hope to hear from you soon. -Bo, Shopify Support

1 / 5 Share

March 4, 2019

This app is completely worthless. It is NOT user friendly!! WAY too many steps to print a barcode. The app you had before you took it away in Feb was way better than this one!

Using app

3 days

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for the feedback, we are constantly trying to improve and so feedback such as this is always appreciated. I understand that this app does take more clicks than the previous version. I did some further digging into this and found that when merchants go to print the labels, they often experience missing label types from their print selection settings. To get around this, you will need to select 'Print using System Dialogue' and then select the appropriate SKU from the list there instead. I have followed up with you via email to provide further support and receive any additional feedback. I look forward to hearing back from you! -Bo, Shopify Support