Retail Barcode Labels
Create and print barcode labels for your products
Rating
2.3
feedback
433
chart
#998
All reviews
Review RSS Feed
Aug. 31, 2023
I contacted support, but all of the AI's answers were things I had already tried, and they did not lead to a solution. Support tells me to look at the "Retail Barcode Label", but this link is broken. I will stop using this app because I don't have the support I can count on.
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. I'm sorry to hear that you're experience with the app wasn't satisfactory. To connect with our Live Support, you can enter 'I still need help' into the chat box. This will allow us to take a closer look into any issues that you may be having: https://bit.ly/2AWw5VA. - Blair, Shopify Support
July 9, 2023
Have been using this for two years it worked great. As of this week it will only work on mobile, which is way more tedious..
Thank you for taking the time to share your review. Our app works across multiple browsers including the Shopify Mobile app. If you are experiencing issues using it via web browser, make sure to clear your cache and cookies or test against a private window. -Olivia, Shopify Support
May 27, 2023
This app is glitchy. It keeps saying that it has created barcodes for products but when I got to print them then it says I have not created them.
Hi, there! Thank you for taking the time to share your experience. That issue shouldn't be occurring, so if you haven't already, I recommend contacting our live support team so we can investigate further. You can get in touch by logging in through the Help Center: https://bit.ly/2AWw5VA. Thanks again! - Greta, Shopify Support
May 10, 2023
Labels are not showing the even after choosing the to show the price in the print and there is no way around it and no solution to be found
Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Retail Barcode Labels app. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into the issue: https://bit.ly/2AWw5VA. - Blair, Shopify Support
May 3, 2023
It does not work properly. although SKU and product name appers in the preview, they disappear when I print out.
Hi there. Thank you for taking the time to share your feedback. I'm sorry to hear that you've had a negative experience using the Retail Barcode Labels app. If you haven't already, I'd encourage you to connect with our Live Support so we can take a closer look into this issue: https://bit.ly/2AWw5VA. - Blair, Shopify Support
April 12, 2023
We are encountering major issues with the app, it has overwritten duplicated barcodes on products this incurring in a huge fulfillment issue. BEWARE !!!
Thank you for taking the time to write your review and I am sorry to here that you've had issues with the Retail Barcode Labels app. If you have not done so already, I'd recommend getting in touch with our support team about this incident so that we can investigate this in more detail for you: https://bit.ly/2AWw5VA. -Victor, Shopify Support
March 9, 2023
The app started randomly generating barcodes without our request, causing several issues with our integrations
Hey, there! Thanks for taking the time to write a review. If available, could you attempt to clear your cache on your browser? In some cases, clearing the cache on your browser can fix mirror issues that you may experience with the Shopify admin. If the issue persists, could you try to use a separate browser? For example, if you are using Safari - try this action on Google Chrome. If these troubleshooting methods did not work for you, we can take a further look into the application by reaching out to our live support: https://bit.ly/2AWw5VA. - Ollie, Shopify Support
March 14, 2024
This would be great if I could only print the labels that I actually have in a POS location and not my WHOLE store. This option is not available and it’s a headache to go one by one to choose the amount of labels to print. I would be great if I could match my inventory to a specific POS location and just print THAT. Is there something im doing wrong or missing here? 6 MONTHS LATER AND IM STILL UNABLE TO PRINT LABEL BARCODES FOR A SPECIFIC LOCATION. THIS SHOULDN’T BE SO HARD TO DO. GET TO IT! 1 YEAR later- I'm still waiting for a better update to this app. We should be able to print barcodes of a specific location. We should be able to choose "recently updated products", "specific collection" etc... PLEASE
Thank you for taking the time to provide us with your feedback and for letting us know how you'd like to see the Retail Barcode Labels app improved. At this time, it is not possible to print labels based on location, but I can see why this would be a time-saving and efficient feature. Your feedback will be communicated to our development team. -Victor, Shopify Support
Jan. 4, 2023
everything is fine... but all template price is not getting printed properly price is coming only in tag template :(
Thank you for reaching out and bringing this to our attention. It looks like we may need to access your account in order to get a closer look at the issue. While we're unable to provide account-specific support via the Shopify app store, we'd be happy to further assist you through live chat, email, or callback. Please visit the Shopify Help Center (https://bit.ly/2AWw5VA) and log into your account to create a support request. Cheers. -Elias, Shopify Support
Nov. 5, 2022
Het € staat super dicht bij de prijzen waardoor het soms een ander getal lijkt. Dit zorgt voor zeer veel verwarring? kan dit aangepast worden ?
Sept. 15, 2022
This app literally wasted hundred hours of my work life by simply generating random barcodes for all my existing SKUs. I tried contacting Shopify to see if I can undo the changes and get back my original barcodes but unfortunately it didn't work. am so disappointed. Regret installing this app!
Thank you for taking the time to write your review and I am sorry to hear that you experienced this issue with the Retail Barcode Labels app. I can appreciate that your barcodes being overwritten was a significant headache and I am sorry to hear that you were not able to revert back to your original barcodes. Moving forward, there are other inventory management apps on the Shopify App Store that allow you to generate and use barcodes, so I would encourage you to look into some of those if you no longer wish to use Retail Barcode Labels: https://bit.ly/3fsgr8V. -Victor, Shopify Support
Aug. 28, 2022
Very poor app for handling the most important physical function in Shopify. Very disappointing. The poor function and printing of a barcode symbol is a good reason to never use Shopify. We had too many problems to get 20,000 labels working. Always an issue getting the barcode to print properly and read with the proprietary Socket Mobile scanner for Shopify POS. -The Documentation is poor to explain how layout works with "limited formats" and how that interacts with a thermal label printer with a label of a different size. There are so many label sizes. Why have such limits and not allow a standard dimension to be used? - No warnings for character limits on barcodes. There should be a warning when printing barcodes on labels that might be too narrow and create readable issues in 128. - No options to enable/disable compression, resizing or automatic "fit to size" within the app. Too much reliant on the print driver to adjust the barcode, when the app should be handling this. - No options for custom layout , including text wrapping options, font size. - No option to add a logo to the retail label. We want to add a small corporate logo somewhere on the label for branding. - the variant and product selection screen is too basic. It should show you the BARCODE field and the fields that the chosen LABEL is using. DUH! You have to "Print Label" to see if all your fields are there. - give us the usable workflow to find the oddball variant that is missing a barcode so we can fix it before printing. - A custom layout that allows you to adjust the height of the barcode with the text fields would make this soo much better. even if it still forces the fields to center. And within the height of a text box, you can enable/disable text wrapping to handle things like a long title. - the Label Template has a custom field for that template. BUT why not offer a "custom field" for the product, so a short title can be used to compensate for a long title that gets cut off the label because of the character limit. ...this app should be way better and more useful and accommodating. We tested identical test data with the Brother pTouch Editor and the same printer and the barcode labels came out beautiful, to the design, and accurately read quickly with the Socket Mobile S700. Verifying the conclusion that this app by Shopify is "trash".
Thank you for taking the time to list out the issues you've had with the Retail Barcode Labels app, and I can see why the difficulties you've encountered have made for a frustrating experience when trying to design and print your labels. Our app development team actively reviews merchant feedback and this helps inform them on where to make improvements for our apps. All of the suggestions you have listed will be passed onto them and we appreciate you writing your review to inform us of the problems you've encountered. -Victor, Shopify Support
April 29, 2022
For some reason it completly quit on me. It show me an error. so i deletd it and try toinstall it again and now the app just doesn't work. doesn't allow me to add it and it show me the error again. this is all crazy. I have no idea what to do. I have lots of labels to make and ths is very frustrated.
Thank you for reaching out and bringing this to our attention! If reinstalling the app didn't resolve the issue, then it's possible that the issue could be related to the cookies settings on your browser. To resolve this, we'd first recommend checking your browser's settings to see if you have enabled cookies (https://bit.ly/3MZBAmE). You can also try using a different browser or device to check whether the issue is localized or system-wide. If the issue continues to persist, then it looks like we'll need to access your account in order to resolve the issue. While we’re not able to provide account-specific support via the Shopify app store at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit the Shopify Help Center (https://bit.ly/2AWw5VA) and log in to your account to create a support request. Cheers! -Elias, Shopify Support
April 25, 2022
I thought this app and using barcodes on my products would be a super easy way to help me sell in person faster during fairs and markets, but just printing literally my very 1st page of barcodes was a disaster! I'm using avery labels and printing from my office jet printer and it doesn't print the description (why?? there's is plenty of room!) I can't print a barcode on my jewelry tags because Shopify doesn't support that label...what? Why? Makes NO sense at all since you're supporting all other avery labels! Shopify support while very nice just said-we don't support it and we don't support my printer (what? My printer works FINE and the barcodes work on the labels I've printed so far. Ugh-just frustrating! I guess you get what you pay for with a free app!
Hey, there. Thank you for reaching out and bringing this to our attention. We're sorry to hear that you're unable to use your printer or the specific size of Avery label with our Retail Barcode Labels app. We do support some Avery labels, such as the Standard - 5160 and 5167 labels (https://bit.ly/3zG8um4), and you can use a standard desktop printer with these labels. However, we understand that being able to support more printers, label types, and label sizes is important for our merchants and we'd be happy to share your feedback with our development team. Thanks again. -Elias, Shopify Support
March 11, 2022
Trying to drop ship and cj dropshipping products dont have barcodes, anything printed on demand doesnt have a barcode, pretty much trying to sell on line is impossible. I tried to make barcodes so i can sell products on walmart using this app and it gave me 8 digit barcodes that do not fit on google, facebook, or ebay. Really misleading and stupid. After 2 hours of trying to figure it out turns out it doesnt work for its intended purpose. They should call it fake barcode labels to keep your store organized. If u need upc codes stay far the fuck away from this app.
Thank you for taking the time and writing this review. It's important to note that the barcodes generated by the Retail Barcode Labels app are unique to your store, which can be used with Shopify POS or for managing the inventories. However, they wouldn't be considered a valid universal product code (UPC) for Walmart and/or Google Shopping. In order to get a valid UPC/GTIN, then you or the manufacturer will need to apply to become a part of the system at GS1 (Global Standards Organization) - GS1 manages the assigning of UPCs within the US. If you'd like to learn more about obtaining a UPC, then we've got a detailed guide to help you with that right over here: https://bit.ly/3qu70bm. If you'd like to receive more assistance for this issue, then please reach out to our Support team who would be happy to help via the Shopify Help Center (https://bit.ly/2AWw5VA). Cheers! -Elias, Shopify Support
Feb. 21, 2022
Terrible. Continually problems with Google shopping feed. All the barcodes state that they are" not valid" with GTIN and google turned it down. I did an online chat and resolved some of the issues, but then checked back and everything is still the same. Not valid Barcode. Very frustrated. I am extremely unhappy and this seems to be an issue for others as well as me. I will come back to change my rating if support help me to have "valid" GTIN that google shopping won't turn me down.
Hey, there. Thank you for taking the time and bringing this to our attention. It's important to note that the GTIN that Google requires is the unique product identifiers assigned by the manufacturers. While the GTIN isn't something that the Retail Barcode Labels app can help with, our barcodes can be used for store management purposes. That being said, if you need help finding the GTIN for registered products, then you'll want to check out Google's documentation on that here: https://bit.ly/3HkUm4b. However, if you're selling custom products, then they do not need to have a unique identifier. If you need more assistance with this issue, then this is something that our Support team would be happy to help you with. Please reach out to our Support team via the Shopify Help Center (https://bit.ly/2AWw5VA). Cheers! -Elias, Shopify Support
Jan. 11, 2022
Destroyed my Google shopping feed, all the barcode are not valid with GTIN and google turned it down I asked for help, I will come back to change my rating if support help me to have "valid" GTIN that google shopping won't turn me down. Before i didn't have a single issue
Thank you for writing your review and I'm sorry to hear that you've had this issue. Barcodes generated via the Retail Barcode Labels app will be unique to your store, whereas Google requires specific barcodes if you are selling registered products. These barcodes would generally be predetermined and barcodes generated via the app would not be appropriate, unless the products you are selling are custom products. Custom products do not need to have a unique identifier. If you'd like to receive more assistance for this issue, please reach out to our support team who would be happy to help: https://bit.ly/2AWw5VA. -Victor
Dec. 24, 2021
DESTROYED MY BUSINESS ON CHRISTMAS EVE! After 9 months of uneventful use this grinchy piece of software decided to overwrite every single barcode on all 35,000 items at my stores. We don't know how. Shopify support doesn't know how. No one can do anything. The staff at our multiple locations have had to manually search for every item in the POS, forcing customers into long checkout lines. Even with uploading backup data, we are going to have to burn payroll to rescan at least 2,000 items. This app has turned this jolly fella into a full on scrooge. Humbug I say, Humbug!
Hey, there. Sorry to hear about the issues caused by the overwrite. While we don't have any additional information how that could have happened, this may be something that our Technical team can look into. Please get in touch with our Support team again by visiting the Shopify Help Center (https://bit.ly/3cJkx8V) and make a request to have this issue escalated. With a large product catalog, we do recommend making a backup in the event this happens again. There are a couple of options you can consider for doing this, such as by exporting a copy of your products to a CSV file (https://bit.ly/3wCodAB) or using a third-party app, like Rewind Backups (https://bit.ly/3vBrb7f). Thanks again for taking the time and bringing this to our attention. -Elias, Shopify Support
July 7, 2021
I have been trying for days to print these barcodes. It seems there is some kind of glitch and it really pissing me off!
Thank you for writing your review and I'm sorry to hear that you've had an issue with printing labels via the app. It's often worth trying to print the labels in another web browser to see if the issue is present there, but if it is, I'd recommend contacting our support team directly so they can authenticate you on your store and take a closer look at the problem for you. You can contact our team here: https://bit.ly/2AWw5VA. -Victor, Shopify Support
June 14, 2021
This app is garbage. A complete waste of time. If you have thousands of labels to print on smaller items and need to use Avery 5167, it only allows the barcode and the price. What a complete downgrade from my current system. I'm not thrilled about having to pay for a different app when this one should be so much better. Come on Shopify. Look at the reviews. This app needs to be overhauled. Efficient barcoding helps with effiecient inventory management which is part of the foundation of running a successful retail operation.
I am sorry to hear that you have had such a negative experience using the app, but nonetheless we appreciate you sharing your feedback with us here. I can appreciate why the limitations you have cited are disappointing and why alternative options may be required, and also that barcoding is an important part of efficient inventory management. Our development team take merchant feedback into consideration when it comes to improving and enhancing the platform, apps included, so I will be sure to pass your comments onto them for their consideration. -Victor, Shopify Support