All reviews

Rating Breakdown

  • 5
    13% (74 ratings)
  • 4
    11% (61 ratings)
  • 3
    14% (75 ratings)
  • 2
    15% (83 ratings)
  • 1
    47% (259 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

April 13, 2022

The app is terrible to use. I selected a Dymo standard label. The labels on the roll are in landscape format. When creating the template in the app, I could also select it without problems. However, the generated label comes - for whatever reason - in portrait format. I can not change or adjust it. After giving up on that, I chose a square template (Dymo 25x25). Here's the next bit of fun. The barcode is cut off due to the lack of font reduction. No adjustments possible. I use Barcode Man now, works great and you can customize many. Doesn't cost much either.

Using app

34 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hey, there. Thank you for taking the time and sharing this feedback with us. We also appreciate you for sharing an alternate recommendation! That being said, if you need to adjust the orientation of the labels, then you can do that by updating the print settings (https://bit.ly/389drKL). We'd also encourage checking our supported label sizes (https://bit.ly/3zG8um4). If you need any assistance with our app, then we'd be happy to further assist you through a callback, live chat, or emails. Please visit the Shopify Help Center (https://bit.ly/2AWw5VA) and log into your account to create a support request. Cheers! -Elias, Shopify Support

1 / 5 Share

March 23, 2022

What's the purpose of this app if it's can't show the prices on the label!! I contacted support and they said my store currency is not supported! Why the app only supports certain currencies? Please add all currencies, it's really simple I don't know what's complicated about it

Using app

6 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, Wild Hide. Thanks so much for taking the time to leave a review for us. I'm sorry to hear that our application doesn't support the currency you're using in your store. Do you mind me asking what currency it is that you were hoping to show on your labels? I feel that this is a clear opportunity for improvement for Retail Barcode Labels, so I'm going to pass this feedback along to our development team, so they can look into adding this functionality. Thank you for bringing this to our attention via your review. -Imogen, Shopify Support

1 / 5 Share

March 11, 2022

Trying to drop ship and cj dropshipping products dont have barcodes, anything printed on demand doesnt have a barcode, pretty much trying to sell on line is impossible. I tried to make barcodes so i can sell products on walmart using this app and it gave me 8 digit barcodes that do not fit on google, facebook, or ebay. Really misleading and stupid. After 2 hours of trying to figure it out turns out it doesnt work for its intended purpose. They should call it fake barcode labels to keep your store organized. If u need upc codes stay far the fuck away from this app.

Using app

About 1 hour

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for taking the time and writing this review. It's important to note that the barcodes generated by the Retail Barcode Labels app are unique to your store, which can be used with Shopify POS or for managing the inventories. However, they wouldn't be considered a valid universal product code (UPC) for Walmart and/or Google Shopping. In order to get a valid UPC/GTIN, then you or the manufacturer will need to apply to become a part of the system at GS1 (Global Standards Organization) - GS1 manages the assigning of UPCs within the US. If you'd like to learn more about obtaining a UPC, then we've got a detailed guide to help you with that right over here: https://bit.ly/3qu70bm. If you'd like to receive more assistance for this issue, then please reach out to our Support team who would be happy to help via the Shopify Help Center (https://bit.ly/2AWw5VA). Cheers! -Elias, Shopify Support

1 / 5 Share

March 3, 2022

I was so happy to download this app. After trying out for the 4th times generating barcodes for my cosmetics product, nothing works. I have a QRbot app on my phone to test, only able to scan the barcode numbers without any necessary info shows up of what my product is.

Using app

7 months

Total reviews

12

Average rating

4.3

Developer Reply

Thank you for writing your review and for notifying us of this problem. I would recommend reaching out to our support team directly so we can authenticate you on the store and take a closer look at this for you. You can contact our support team through this link: https://bit.ly/2AWw5VA. -Victor, Shopify Support

1 / 5 Share

Feb. 21, 2022

Terrible. Continually problems with Google shopping feed. All the barcodes state that they are" not valid" with GTIN and google turned it down. I did an online chat and resolved some of the issues, but then checked back and everything is still the same. Not valid Barcode. Very frustrated. I am extremely unhappy and this seems to be an issue for others as well as me. I will come back to change my rating if support help me to have "valid" GTIN that google shopping won't turn me down.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Hey, there. Thank you for taking the time and bringing this to our attention. It's important to note that the GTIN that Google requires is the unique product identifiers assigned by the manufacturers. While the GTIN isn't something that the Retail Barcode Labels app can help with, our barcodes can be used for store management purposes. That being said, if you need help finding the GTIN for registered products, then you'll want to check out Google's documentation on that here: https://bit.ly/3HkUm4b. However, if you're selling custom products, then they do not need to have a unique identifier. If you need more assistance with this issue, then this is something that our Support team would be happy to help you with. Please reach out to our Support team via the Shopify Help Center (https://bit.ly/2AWw5VA). Cheers! -Elias, Shopify Support

1 / 5 Share

Jan. 31, 2022

This app doesn't assist with in store barcoding effectively. It has no ability to show the original price & a marked down price. I have used this for years as it is the only option in Shopify but it is very disappointing.

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for writing your review and for sharing your concerns regarding the Retail Barcode Labels app. I can certainly see why being able to display the current price and the comparative price on your barcodes would be beneficial and I will be sure to pass your feedback onto our development team. -Victor, Shopify Support

1 / 5 Share

Jan. 11, 2022

Destroyed my Google shopping feed, all the barcode are not valid with GTIN and google turned it down I asked for help, I will come back to change my rating if support help me to have "valid" GTIN that google shopping won't turn me down. Before i didn't have a single issue

Using app

1 day

Total reviews

18

Average rating

1.7

Developer Reply

Thank you for writing your review and I'm sorry to hear that you've had this issue. Barcodes generated via the Retail Barcode Labels app will be unique to your store, whereas Google requires specific barcodes if you are selling registered products. These barcodes would generally be predetermined and barcodes generated via the app would not be appropriate, unless the products you are selling are custom products. Custom products do not need to have a unique identifier. If you'd like to receive more assistance for this issue, please reach out to our support team who would be happy to help: https://bit.ly/2AWw5VA. -Victor

1 / 5 Share

Dec. 24, 2021

DESTROYED MY BUSINESS ON CHRISTMAS EVE! After 9 months of uneventful use this grinchy piece of software decided to overwrite every single barcode on all 35,000 items at my stores. We don't know how. Shopify support doesn't know how. No one can do anything. The staff at our multiple locations have had to manually search for every item in the POS, forcing customers into long checkout lines. Even with uploading backup data, we are going to have to burn payroll to rescan at least 2,000 items. This app has turned this jolly fella into a full on scrooge. Humbug I say, Humbug!

Using app

8 months

Total reviews

3

Average rating

2.3

Developer Reply

Hey, there. Sorry to hear about the issues caused by the overwrite. While we don't have any additional information how that could have happened, this may be something that our Technical team can look into. Please get in touch with our Support team again by visiting the Shopify Help Center (https://bit.ly/3cJkx8V) and make a request to have this issue escalated. With a large product catalog, we do recommend making a backup in the event this happens again. There are a couple of options you can consider for doing this, such as by exporting a copy of your products to a CSV file (https://bit.ly/3wCodAB) or using a third-party app, like Rewind Backups (https://bit.ly/3vBrb7f). Thanks again for taking the time and bringing this to our attention. -Elias, Shopify Support

1 / 5 Share

Dec. 9, 2021

Junk bar codes that are only valid for your own personal use. Bar codes are 12 digits and these are only 8.

Using app

11 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi, there. Thank you for taking the time to leave this review and share your feedback. If you already have barcodes, then the number of digits in your barcode is dependent on the label size you are using, as per our guide here: https://bit.ly/3pZeW3m. However, if you want to use the app to create barcode labels, then there will be only 8 digits as per here: https://bit.ly/3dO0zJA. I can certainly see the benefit in creating barcodes with more than eight digits when creating barcode labels and I would be happy to submit your feedback to our developers for future consideration. Thanks again for your feedback! -Marty, Shopify Support

1 / 5 Share

Oct. 6, 2021

does not support device camera scanning because it cant generate 10 digit barcode, look for something else if you want to use ios camera as barcode scanner

Using app

21 days

Total reviews

1

Average rating

1.0

Developer Reply

Hey, there. Thank you for taking the time to share this feedback with us. While you can use the device camera to scan the barcodes (https://bit.ly/3DLLzXR), it seems to only support the 1D or 2D barcodes generated by the app. Nevertheless, we'd be happy to share your feedback with our developers. Cheers! -Elias, Shopify Support

1 / 5 Share

Sept. 23, 2021

For a free app, it works pretty good if you are using sheets. However, there is no way to edit the print layout before it creates the pdf. This makes it unusable, as my labels are on a roll and print a different orientation from what is created.

Using app

Over 3 years

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for reaching out and for providing your review, and I'm sorry to hear that you've found the app to be unsuitable for your business. The app does allow you to print labels in varying sizes for supported printers (https://bit.ly/2Wiy4ib), and prior to printing you are able to select the template you want to use. There is an option to print in either a sheet or roll format based on the printer you have. If this still does not offer you the customization options you're looking for, I understand that the app may not be suitable for you. However, if you're using a supported printer and would like further assistance with the app, please reach out to our support team who'd be happy to help you further: https://bit.ly/2AWw5VA. -Victor, Shopify Support

1 / 5 Share

July 7, 2021

I have been trying for days to print these barcodes. It seems there is some kind of glitch and it really pissing me off!

Using app

Over 1 year

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for writing your review and I'm sorry to hear that you've had an issue with printing labels via the app. It's often worth trying to print the labels in another web browser to see if the issue is present there, but if it is, I'd recommend contacting our support team directly so they can authenticate you on your store and take a closer look at the problem for you. You can contact our team here: https://bit.ly/2AWw5VA. -Victor, Shopify Support

1 / 5 Share

June 27, 2021

done. don't happy with this app oke. make sure you change product when using this again, trust error

Using app

About 1 hour

Total reviews

1

Average rating

1.0

Developer Reply

I am sorry to hear that you have had a bad experience using the Retail Barcode Labels app but we appreciate you sharing your feedback with us here. If you have questions about the app or are experiencing issues, please feel free to reach out to our support team at anytime so we can try and assist: https://bit.ly/2AWw5VA. -Victor, Shopify Support

1 / 5 Share

June 14, 2021

This app is garbage. A complete waste of time. If you have thousands of labels to print on smaller items and need to use Avery 5167, it only allows the barcode and the price. What a complete downgrade from my current system. I'm not thrilled about having to pay for a different app when this one should be so much better. Come on Shopify. Look at the reviews. This app needs to be overhauled. Efficient barcoding helps with effiecient inventory management which is part of the foundation of running a successful retail operation.

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

I am sorry to hear that you have had such a negative experience using the app, but nonetheless we appreciate you sharing your feedback with us here. I can appreciate why the limitations you have cited are disappointing and why alternative options may be required, and also that barcoding is an important part of efficient inventory management. Our development team take merchant feedback into consideration when it comes to improving and enhancing the platform, apps included, so I will be sure to pass your comments onto them for their consideration. -Victor, Shopify Support

1 / 5 Share

June 9, 2021

We are trying to use this app for labels in our retail shop. We purchased avery labels as the app states it can print on avery, however, there is no 1x1 square template. We now have 5000 labels and no way to print on them as well as unmarked products. Shopify told us to contact the developed for a solution and they told us they were not adding that template at this time.

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Hey, there. Thank you for taking the time and sharing this feedback with us. While I can confirm that Avery labels are supported, our guide (https://bit.ly/3zG8um4) does indicate that only their standard label size (2.63" x 1") is supported at the moment. Nevertheless, we can see how supporting more label sizes (for Avery) can be beneficial for our merchants, like yourself, and we'd be happy to pass this suggestion along to our developers for future considerations. Cheers! -Elias, Shopify Support

1 / 5 Share

June 6, 2021

Hello, we are not able to show the price on label, rest of the Label preview is added. Please help. thank you

Using app

About 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Hello, there. You can add the price to the labels when creating the barcode label template; however, the number of product attributes you can include on your label does depend on the size of the label you're using. That being said, we also have a guide to help you with that right over here: https://bit.ly/3w9h9eF. If you need any further assistance with this, our Support team would be happy to assist you through live chat, email, or callback. Please visit the Shopify Help Center and log in to your account to create a support request. -Elias, Shopify Support

1 / 5 Share

May 25, 2021

You would expect a Shopify Barcode Label App to be able to create a label that shows both the original compare price & the actual discounted price of an item. This BASIC REQUIREMENT for any retail store is however not a feature & Shopify instead expects you to pay for a third party app. Seems absolutely absurd but Shopify doesn't seem to care.

Using app

About 1 year

Total reviews

3

Average rating

2.3

Developer Reply

We appreciate you providing your feedback to us here and I can appreciate why not having this option is a frustration for you. Merchant feedback plays a big part in how changes are made to our platform, and I will be sure to pass on your comments to our development team for them to consider. -Victor, Shopify Support

1 / 5 Share

May 11, 2021

doesn't work, I've adjusted everything to the right size and when you print it still doesn't add up to the margins

Using app

6 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi, there. Sorry to hear that the label isn't adding up to the margins. If this problem is persisting, our Support team would be happy to assist you through live chat, email, or callback. Please visit the Shopify Help Center (https://bit.ly/34fzJ8F) and log into your account to create a support request. -Elias, Shopify Support

1 / 5 Share

May 9, 2021

This app has been available for a really long time and to know Shopify hasn't addressed the issued/major complaints with this app is frustrating. This app is basically useless unless used under perfect circumstances.

Store

VOLTLIN

Using app

About 1 month

Total reviews

33

Average rating

4.5

Developer Reply

Thank you for reaching out and I'm sorry to hear that you're experiencing issues with the app. If this problem is continuing, please contact our support team directly so we can take a closer look at things and troubleshoot the issue: https://bit.ly/2AWw5VA. -Oliver, Shopify Support

1 / 5 Share

April 7, 2021

BE CAREFUL !!! THIS APP WILL REPLACE THE GTIN / UPC FIELD BY AUTOMATIC BARCODES ! THIS CAUSED A MASSIVE DROP IN THE NUMBER OF PRODUCTS AVAILABLE ON OUR GOOGLE MERCHANT CENTER AND THEREFORE IMPACTING OUR GOOGLE ADWORDS AND SHOPPING CAMPAIGNS ! This app is designed to generate automatic barcodes, so this is good if you are a brand which is in the process of creating brand new products which have no GTIN/ UPC yet. Otherwise if you are a company selling items from other brands, the items you are selling already have their unique UPC/GTIN so do not use this app otherwise it will generate barcodes in the field where GTIN/UPC should be written. We asked the app to remove all the barcodes which were created, there is no way to do so they say ! So we have to go through each of our products to remove the barcodes !

Using app

2 months

Total reviews

3

Average rating

2.3

Developer Reply

Thank you for reaching out and sharing your feedback with us, and I am sorry to hear that you've experienced some issues getting your products approved by Google. It sounds like you've already contacted our Support team which is exactly what I would have recommended. Barcodes can be edited in bulk via the bulk editor or via a CSV as well: https://bit.ly/3naLxkU. -Oliver, Shopify Support