All reviews

Rating Breakdown

  • 5
    11% (51 ratings)
  • 4
    11% (47 ratings)
  • 3
    16% (72 ratings)
  • 2
    19% (83 ratings)
  • 1
    43% (194 ratings)

Reviews with Text

  • 99% (443)
Review RSS Feed Review RSS Feed

1 / 5 Share

Nov. 5, 2022

Het € staat super dicht bij de prijzen waardoor het soms een ander getal lijkt. Dit zorgt voor zeer veel verwarring? kan dit aangepast worden ?

Using app

10 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 28, 2022

Very poor app for handling the most important physical function in Shopify. Very disappointing. The poor function and printing of a barcode symbol is a good reason to never use Shopify. We had too many problems to get 20,000 labels working. Always an issue getting the barcode to print properly and read with the proprietary Socket Mobile scanner for Shopify POS. -The Documentation is poor to explain how layout works with "limited formats" and how that interacts with a thermal label printer with a label of a different size. There are so many label sizes. Why have such limits and not allow a standard dimension to be used? - No warnings for character limits on barcodes. There should be a warning when printing barcodes on labels that might be too narrow and create readable issues in 128. - No options to enable/disable compression, resizing or automatic "fit to size" within the app. Too much reliant on the print driver to adjust the barcode, when the app should be handling this. - No options for custom layout , including text wrapping options, font size. - No option to add a logo to the retail label. We want to add a small corporate logo somewhere on the label for branding. - the variant and product selection screen is too basic. It should show you the BARCODE field and the fields that the chosen LABEL is using. DUH! You have to "Print Label" to see if all your fields are there. - give us the usable workflow to find the oddball variant that is missing a barcode so we can fix it before printing. - A custom layout that allows you to adjust the height of the barcode with the text fields would make this soo much better. even if it still forces the fields to center. And within the height of a text box, you can enable/disable text wrapping to handle things like a long title. - the Label Template has a custom field for that template. BUT why not offer a "custom field" for the product, so a short title can be used to compensate for a long title that gets cut off the label because of the character limit. ...this app should be way better and more useful and accommodating. We tested identical test data with the Brother pTouch Editor and the same printer and the barcode labels came out beautiful, to the design, and accurately read quickly with the Socket Mobile S700. Verifying the conclusion that this app by Shopify is "trash".

Using app

About 1 year

Total reviews

3

Average rating

1.3

Developer Reply

Thank you for taking the time to list out the issues you've had with the Retail Barcode Labels app, and I can see why the difficulties you've encountered have made for a frustrating experience when trying to design and print your labels. Our app development team actively reviews merchant feedback and this helps inform them on where to make improvements for our apps. All of the suggestions you have listed will be passed onto them and we appreciate you writing your review to inform us of the problems you've encountered. -Victor, Shopify Support

1 / 5 Share

April 29, 2022

For some reason it completly quit on me. It show me an error. so i deletd it and try toinstall it again and now the app just doesn't work. doesn't allow me to add it and it show me the error again. this is all crazy. I have no idea what to do. I have lots of labels to make and ths is very frustrated.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for reaching out and bringing this to our attention! If reinstalling the app didn't resolve the issue, then it's possible that the issue could be related to the cookies settings on your browser. To resolve this, we'd first recommend checking your browser's settings to see if you have enabled cookies (https://bit.ly/3MZBAmE). You can also try using a different browser or device to check whether the issue is localized or system-wide. If the issue continues to persist, then it looks like we'll need to access your account in order to resolve the issue. While we’re not able to provide account-specific support via the Shopify app store at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit the Shopify Help Center (https://bit.ly/2AWw5VA) and log in to your account to create a support request. Cheers! -Elias, Shopify Support

1 / 5 Share

April 25, 2022

I thought this app and using barcodes on my products would be a super easy way to help me sell in person faster during fairs and markets, but just printing literally my very 1st page of barcodes was a disaster! I'm using avery labels and printing from my office jet printer and it doesn't print the description (why?? there's is plenty of room!) I can't print a barcode on my jewelry tags because Shopify doesn't support that label...what? Why? Makes NO sense at all since you're supporting all other avery labels! Shopify support while very nice just said-we don't support it and we don't support my printer (what? My printer works FINE and the barcodes work on the labels I've printed so far. Ugh-just frustrating! I guess you get what you pay for with a free app!

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

Hey, there. Thank you for reaching out and bringing this to our attention. We're sorry to hear that you're unable to use your printer or the specific size of Avery label with our Retail Barcode Labels app. We do support some Avery labels, such as the Standard - 5160 and 5167 labels (https://bit.ly/3zG8um4), and you can use a standard desktop printer with these labels. However, we understand that being able to support more printers, label types, and label sizes is important for our merchants and we'd be happy to share your feedback with our development team. Thanks again. -Elias, Shopify Support

1 / 5 Share

March 11, 2022

Trying to drop ship and cj dropshipping products dont have barcodes, anything printed on demand doesnt have a barcode, pretty much trying to sell on line is impossible. I tried to make barcodes so i can sell products on walmart using this app and it gave me 8 digit barcodes that do not fit on google, facebook, or ebay. Really misleading and stupid. After 2 hours of trying to figure it out turns out it doesnt work for its intended purpose. They should call it fake barcode labels to keep your store organized. If u need upc codes stay far the fuck away from this app.

Using app

About 1 hour

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for taking the time and writing this review. It's important to note that the barcodes generated by the Retail Barcode Labels app are unique to your store, which can be used with Shopify POS or for managing the inventories. However, they wouldn't be considered a valid universal product code (UPC) for Walmart and/or Google Shopping. In order to get a valid UPC/GTIN, then you or the manufacturer will need to apply to become a part of the system at GS1 (Global Standards Organization) - GS1 manages the assigning of UPCs within the US. If you'd like to learn more about obtaining a UPC, then we've got a detailed guide to help you with that right over here: https://bit.ly/3qu70bm. If you'd like to receive more assistance for this issue, then please reach out to our Support team who would be happy to help via the Shopify Help Center (https://bit.ly/2AWw5VA). Cheers! -Elias, Shopify Support

1 / 5 Share

Feb. 21, 2022

Terrible. Continually problems with Google shopping feed. All the barcodes state that they are" not valid" with GTIN and google turned it down. I did an online chat and resolved some of the issues, but then checked back and everything is still the same. Not valid Barcode. Very frustrated. I am extremely unhappy and this seems to be an issue for others as well as me. I will come back to change my rating if support help me to have "valid" GTIN that google shopping won't turn me down.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Hey, there. Thank you for taking the time and bringing this to our attention. It's important to note that the GTIN that Google requires is the unique product identifiers assigned by the manufacturers. While the GTIN isn't something that the Retail Barcode Labels app can help with, our barcodes can be used for store management purposes. That being said, if you need help finding the GTIN for registered products, then you'll want to check out Google's documentation on that here: https://bit.ly/3HkUm4b. However, if you're selling custom products, then they do not need to have a unique identifier. If you need more assistance with this issue, then this is something that our Support team would be happy to help you with. Please reach out to our Support team via the Shopify Help Center (https://bit.ly/2AWw5VA). Cheers! -Elias, Shopify Support

1 / 5 Share

Jan. 11, 2022

Destroyed my Google shopping feed, all the barcode are not valid with GTIN and google turned it down I asked for help, I will come back to change my rating if support help me to have "valid" GTIN that google shopping won't turn me down. Before i didn't have a single issue

Using app

1 day

Total reviews

23

Average rating

1.7

Developer Reply

Thank you for writing your review and I'm sorry to hear that you've had this issue. Barcodes generated via the Retail Barcode Labels app will be unique to your store, whereas Google requires specific barcodes if you are selling registered products. These barcodes would generally be predetermined and barcodes generated via the app would not be appropriate, unless the products you are selling are custom products. Custom products do not need to have a unique identifier. If you'd like to receive more assistance for this issue, please reach out to our support team who would be happy to help: https://bit.ly/2AWw5VA. -Victor

1 / 5 Share

Dec. 24, 2021

DESTROYED MY BUSINESS ON CHRISTMAS EVE! After 9 months of uneventful use this grinchy piece of software decided to overwrite every single barcode on all 35,000 items at my stores. We don't know how. Shopify support doesn't know how. No one can do anything. The staff at our multiple locations have had to manually search for every item in the POS, forcing customers into long checkout lines. Even with uploading backup data, we are going to have to burn payroll to rescan at least 2,000 items. This app has turned this jolly fella into a full on scrooge. Humbug I say, Humbug!

Using app

8 months

Total reviews

3

Average rating

2.3

Developer Reply

Hey, there. Sorry to hear about the issues caused by the overwrite. While we don't have any additional information how that could have happened, this may be something that our Technical team can look into. Please get in touch with our Support team again by visiting the Shopify Help Center (https://bit.ly/3cJkx8V) and make a request to have this issue escalated. With a large product catalog, we do recommend making a backup in the event this happens again. There are a couple of options you can consider for doing this, such as by exporting a copy of your products to a CSV file (https://bit.ly/3wCodAB) or using a third-party app, like Rewind Backups (https://bit.ly/3vBrb7f). Thanks again for taking the time and bringing this to our attention. -Elias, Shopify Support

1 / 5 Share

July 7, 2021

I have been trying for days to print these barcodes. It seems there is some kind of glitch and it really pissing me off!

Using app

3 months

Total reviews

6

Average rating

3.3

Developer Reply

Thank you for writing your review and I'm sorry to hear that you've had an issue with printing labels via the app. It's often worth trying to print the labels in another web browser to see if the issue is present there, but if it is, I'd recommend contacting our support team directly so they can authenticate you on your store and take a closer look at the problem for you. You can contact our team here: https://bit.ly/2AWw5VA. -Victor, Shopify Support

1 / 5 Share

June 14, 2021

This app is garbage. A complete waste of time. If you have thousands of labels to print on smaller items and need to use Avery 5167, it only allows the barcode and the price. What a complete downgrade from my current system. I'm not thrilled about having to pay for a different app when this one should be so much better. Come on Shopify. Look at the reviews. This app needs to be overhauled. Efficient barcoding helps with effiecient inventory management which is part of the foundation of running a successful retail operation.

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

I am sorry to hear that you have had such a negative experience using the app, but nonetheless we appreciate you sharing your feedback with us here. I can appreciate why the limitations you have cited are disappointing and why alternative options may be required, and also that barcoding is an important part of efficient inventory management. Our development team take merchant feedback into consideration when it comes to improving and enhancing the platform, apps included, so I will be sure to pass your comments onto them for their consideration. -Victor, Shopify Support

1 / 5 Share

June 6, 2021

Hello, we are not able to show the price on label, rest of the Label preview is added. Please help. thank you

Using app

21 days

Total reviews

3

Average rating

3.7

Developer Reply

Hello, there. You can add the price to the labels when creating the barcode label template; however, the number of product attributes you can include on your label does depend on the size of the label you're using. That being said, we also have a guide to help you with that right over here: https://bit.ly/3w9h9eF. If you need any further assistance with this, our Support team would be happy to assist you through live chat, email, or callback. Please visit the Shopify Help Center and log in to your account to create a support request. -Elias, Shopify Support

1 / 5 Share

Jan. 16, 2025

You would expect a Shopify Barcode Label App to be able to create a label that shows both the original compare price & the actual discounted price of an item. This BASIC REQUIREMENT for any retail store is however not a feature & Shopify instead expects you to pay for a third party app. Seems absolutely absurd but Shopify doesn't seem to care. First posted this review 4 years ago....... still no change. Thanks Shopify for showing that you aren't listening to the feedback given.

Using app

Over 4 years

Total reviews

3

Average rating

2.3

Developer Reply

We appreciate you providing your feedback to us here and I can appreciate why not having this option is a frustration for you. Merchant feedback plays a big part in how changes are made to our platform, and I will be sure to pass on your comments to our development team for them to consider. -Victor, Shopify Support

1 / 5 Share

May 11, 2021

doesn't work, I've adjusted everything to the right size and when you print it still doesn't add up to the margins

Using app

6 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi, there. Sorry to hear that the label isn't adding up to the margins. If this problem is persisting, our Support team would be happy to assist you through live chat, email, or callback. Please visit the Shopify Help Center (https://bit.ly/34fzJ8F) and log into your account to create a support request. -Elias, Shopify Support

1 / 5 Share

May 9, 2021

This app has been available for a really long time and to know Shopify hasn't addressed the issued/major complaints with this app is frustrating. This app is basically useless unless used under perfect circumstances.

Store

VOLTLIN

Using app

34 minutes

Total reviews

33

Average rating

4.5

Developer Reply

Thank you for reaching out and I'm sorry to hear that you're experiencing issues with the app. If this problem is continuing, please contact our support team directly so we can take a closer look at things and troubleshoot the issue: https://bit.ly/2AWw5VA. -Oliver, Shopify Support

1 / 5 Share

April 7, 2021

BE CAREFUL !!! THIS APP WILL REPLACE THE GTIN / UPC FIELD BY AUTOMATIC BARCODES ! THIS CAUSED A MASSIVE DROP IN THE NUMBER OF PRODUCTS AVAILABLE ON OUR GOOGLE MERCHANT CENTER AND THEREFORE IMPACTING OUR GOOGLE ADWORDS AND SHOPPING CAMPAIGNS ! This app is designed to generate automatic barcodes, so this is good if you are a brand which is in the process of creating brand new products which have no GTIN/ UPC yet. Otherwise if you are a company selling items from other brands, the items you are selling already have their unique UPC/GTIN so do not use this app otherwise it will generate barcodes in the field where GTIN/UPC should be written. We asked the app to remove all the barcodes which were created, there is no way to do so they say ! So we have to go through each of our products to remove the barcodes !

Using app

2 months

Total reviews

3

Average rating

2.3

Developer Reply

Thank you for reaching out and sharing your feedback with us, and I am sorry to hear that you've experienced some issues getting your products approved by Google. It sounds like you've already contacted our Support team which is exactly what I would have recommended. Barcodes can be edited in bulk via the bulk editor or via a CSV as well: https://bit.ly/3naLxkU. -Oliver, Shopify Support

1 / 5 Share

April 7, 2021

it was working great now it seems to have broken down or something, does not create barcodes so annoyed its a great app fix it up please

Using app

5 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for reaching out and I'm sorry to hear that you're now experiencing issues with the app after using it without issues before. If this problem is continuing, please contact our support team directly so we can take a closer look at things and troubleshoot the issue: https://bit.ly/2AWw5VA. -Victor, Shopify Support

1 / 5 Share

March 30, 2021

Its really not great, I am sorry to say. We have used Shopkeep prior, and I have to say Shopkeep is far superior with many aspects, especially barcode labels. This is about a 4 step process, and it should be 1 click. we cant print the size labels we want that has our store name on it. Customers actually find us by looking to see where the items they were gifted were purchased!!!

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

I'm sorry to hear that you've had a bad experience using the Retail Barcode Labels app, but thank you for providing us with details of your time using the app here. I can see why reducing the amount of clicks used when generating labels would be helpful, especially when printing a large number of labels, and I'll be sure to submit your feedback to our app development team. -Victor, Shopify Support

1 / 5 Share

March 30, 2021

Useless - I ticked to print barcode label for a VARIANT, it shows Product wording instead of the variant wording...so if you have 20 variants, eg: "Red shirt" - of 1 product - "shirt" it prints "Shirt" but not " red shirt" Shopify support knows nothing too

Using app

6 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for taking the time to write a review for us, it helps us immensely. By default, the product title is listed on the labels but the Retail Barcode Labels app actually does allow you to add your variant titles. You'll just need to create a new label template with Variant option 1/2/3(depending on your needs) selected. You can see how to create a new template here: https://bit.ly/3wG0DDr. - Oliver, Shopify Support

1 / 5 Share

March 26, 2021

I used this app to help me generate barcodes for my products. Google blocked and didn’t publish products to Google because of the barcodes generated by this app. I have logged in a case with Shopify Chat Support. They could not help and they will come back to me when they have a solution. Until then, I am giving 1 star to this app. I will update if the things will sort out well.

Using app

9 days

Total reviews

3

Average rating

1.3

Developer Reply

Thank you for reaching out and sharing your feedback with us, and I am sorry to hear that you've experienced some issues getting your products approved by Google. It sounds like you've already contacted our Support team which is exactly what I would have recommended. Hope we can get this cleared up with you as soon as possible! -Oliver, Shopify Support

1 / 5 Share

March 19, 2021

I have had nothing but problems with this app! Despite repeated attempts, it does not allow previews. It does not allow me to customize labels so obviously some functionality issues. Hoping to get it resolved soon but it should work better than it does.

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for reaching out and sharing your feedback with us, and I am sorry to hear that you've experienced numerous issues with the Retail Barcode Labels app. You should be able to customize the labels within the app, and I would recommend uninstalling and reinstalling the app if you have not already, along with trying to access the app via another browser if the previews are not loading. If the issue persists, please reach out to our support team directly so this can be investigated further: https://bit.ly/2AWw5VA. They will be able to authenticate you on the store and take a closer look at why this might be happening. -Victor, Shopify Support