All reviews

Rating Breakdown

  • 5
    0% (74 ratings)
  • 4
    0% (61 ratings)
  • 3
    0% (75 ratings)
  • 2
    0% (84 ratings)
  • 1
    0% (259 ratings)
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1 / 5 Share

Oct. 6, 2021

does not support device camera scanning because it cant generate 10 digit barcode, look for something else if you want to use ios camera as barcode scanner

Using app

21 days

Total reviews

1

Average rating

1.0

Developer Reply

Hey, there. Thank you for taking the time to share this feedback with us. While you can use the device camera to scan the barcodes (https://bit.ly/3DLLzXR), it seems to only support the 1D or 2D barcodes generated by the app. Nevertheless, we'd be happy to share your feedback with our developers. Cheers! -Elias, Shopify Support

4 / 5 Share

Oct. 4, 2021

For a free App is good, but I keep trying to include the price and the only option where price appears is Dymo - 30299 Price Tag. All other options when I try to print price does not appear, despite I selected Price on Line 1.

Store

Zallers

Using app

19 days

Total reviews

3

Average rating

4.7

Developer Reply

Hi there. Thank you for taking the time to leave this great review and further feedback. I can certainly see why this issue may be frustrating. I would recommend reaching out to our live support team so they can take a closer look into this with you. Please reach out to our support team who'd be happy to help you further: https://bit.ly/2AWw5VA. -Marty, Shopify Support.

2 / 5 Share

Sept. 29, 2021

I like that this app is simple and easy to use. However, the lack of support for Brother printer labels is a huge bummer. I've had to use a different label template to get close to the labels I'm using but the top line of print gets cut off if I put even one extra line on it. The print is also off center which bugs me. And I really don't want to spend hundreds of dollars on a new printer when I've already invested hundreds into the setup I currently have.

Using app

About 1 year

Total reviews

1

Average rating

2.0

Developer Reply

Hi there. Thank you for reaching out and for sharing this feedback. The only supported printers are the DYMO and the Zebra. As well, you can print to your own office printer using Avery labels (https://bit.ly/2Wiy4ib). I can certainly see the potential benefit in offering more support for additional printers, such as the Brother, so I would be happy to submit your feedback to our developers for future consideration. Thank's again! -Marty, Shopify Support.

1 / 5 Share

Sept. 23, 2021

For a free app, it works pretty good if you are using sheets. However, there is no way to edit the print layout before it creates the pdf. This makes it unusable, as my labels are on a roll and print a different orientation from what is created.

Using app

Over 3 years

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for reaching out and for providing your review, and I'm sorry to hear that you've found the app to be unsuitable for your business. The app does allow you to print labels in varying sizes for supported printers (https://bit.ly/2Wiy4ib), and prior to printing you are able to select the template you want to use. There is an option to print in either a sheet or roll format based on the printer you have. If this still does not offer you the customization options you're looking for, I understand that the app may not be suitable for you. However, if you're using a supported printer and would like further assistance with the app, please reach out to our support team who'd be happy to help you further: https://bit.ly/2AWw5VA. -Victor, Shopify Support

2 / 5 Share

Aug. 19, 2021

This retail barcode app is not as robust and easy to use as we would like. First, let's start with the tags: There is little you can do to edit or alter the printing template. If you have products with variation, you cannot note this in the printing, as it merely prints 3 fields: Price, the main product name, and SKU number. So, for example, if you have similar products that differ by style, you cannot note that difference on the tag. The only difference would be the SKU number - this is not helpful. Second, the dashboard interface is best suited for simple 1 or 2 product printing, but not if you need to print one set of tags after another. If you need to print another set of tags, you will need to basically restart the app by clicking the "Retail Barcode Label" title in the app. It's very annoying that the dashboard view is set up this way - it's not intuitive, and makes the printing process more of a chore. Third, the app is glitchy. For some reason, the very first tag has a shortened product name, while all subsequent tags have the full name. In short, if you can avoid using this app, go for it. Find something better.

Store

Poketo

Using app

23 days

Total reviews

4

Average rating

4.3

Developer Reply

Hi, there. We are sorry to hear you ran into these issues with the Retail Barcode Labels app and thank you for taking the time to share this review and for highlighting these issues. We can see why some of these issues would be a problem for some of our merchants, like yourself, and we would be happy to pass your feedback along to our developers for future considerations. Although we cannot guarantee updates to this in the future, the more requests we get from our merchants the better the chances for future updates. Thanks again! -Marty, Shopify Support

5 / 5 Share

July 31, 2021

Awesome app! Hard to complain when it's free, but even if it wasn't free, I'd be very happy with it. Templates are easy to set up, and it creates clean labels that work perfectly with our scanners. A little more customization for font sizes, what information is on the label, and where the information is would be nice, but like I said it's free and easy to use, and the lack of customization won't stop me from using this!

Using app

About 1 year

Total reviews

3

Average rating

5.0

2 / 5 Share

July 23, 2021

We use this barcode maker for our two stores. The biggest issue it has is it makes duplicate labels for different items. This messes with our inventory levels a lot and it seems to keep happening. I am looking for a new app as we cannot afford to let this keep happening as we have two brick and mortar stores and an online store so it is very important that our inventory is correct at all times.

Store

Arktana

Using app

11 months

Total reviews

3

Average rating

4.0

Developer Reply

I am sorry to hear that you have had this issue with the Retail Barcode Labels app and can appreciate that the duplication of labels is especially frustrating when you have numerous stores and accurate inventory reporting is important. This is a known issue with the app and we are logging merchant feedback on this, so I will be sure to pass your comments on to our app development team. Thank you for writing your review and letting us know you're having this problem. -Victor, Shopify Support

4 / 5 Share

July 21, 2021

I've used the app for 3 months now in my boutique. It works as I expected. The only things that cause problem for me is the fact that I can't print labels coming from a "transfer". When a new stock is coming but some of the product are "restock" it would be easier to be able to print directly from the transfer in Shopify.

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for writing your review and for letting us know that the app has been working well for you for the past three months. The ability to print labels directly when they are set as a transfer would certainly make things easier, so I will be sure to pass your feedback onto our app development team for them to consider. Thanks again for reaching out. -Victor, Shopify Support

3 / 5 Share

July 14, 2021

The app is ok and could be really useful if a developer could spend some time on it. I tried and failed to print warehouse labels on A4 sheets (Avery 3484) and used the Avery website editor instead https://app.avery.nl

Using app

16 days

Total reviews

1

Average rating

3.0

5 / 5 Share

July 9, 2021

Does what it says! It creates and prints bar codes. People giving bad reviews must be entitled morons. It's simple but it's FREE!

Using app

4 months

Total reviews

1

Average rating

5.0

1 / 5 Share

July 7, 2021

I have been trying for days to print these barcodes. It seems there is some kind of glitch and it really pissing me off!

Using app

Over 1 year

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for writing your review and I'm sorry to hear that you've had an issue with printing labels via the app. It's often worth trying to print the labels in another web browser to see if the issue is present there, but if it is, I'd recommend contacting our support team directly so they can authenticate you on your store and take a closer look at the problem for you. You can contact our team here: https://bit.ly/2AWw5VA. -Victor, Shopify Support

1 / 5 Share

June 27, 2021

done. don't happy with this app oke. make sure you change product when using this again, trust error

Using app

About 1 hour

Total reviews

1

Average rating

1.0

Developer Reply

I am sorry to hear that you have had a bad experience using the Retail Barcode Labels app but we appreciate you sharing your feedback with us here. If you have questions about the app or are experiencing issues, please feel free to reach out to our support team at anytime so we can try and assist: https://bit.ly/2AWw5VA. -Victor, Shopify Support

1 / 5 Share

June 14, 2021

This app is garbage. A complete waste of time. If you have thousands of labels to print on smaller items and need to use Avery 5167, it only allows the barcode and the price. What a complete downgrade from my current system. I'm not thrilled about having to pay for a different app when this one should be so much better. Come on Shopify. Look at the reviews. This app needs to be overhauled. Efficient barcoding helps with effiecient inventory management which is part of the foundation of running a successful retail operation.

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

I am sorry to hear that you have had such a negative experience using the app, but nonetheless we appreciate you sharing your feedback with us here. I can appreciate why the limitations you have cited are disappointing and why alternative options may be required, and also that barcoding is an important part of efficient inventory management. Our development team take merchant feedback into consideration when it comes to improving and enhancing the platform, apps included, so I will be sure to pass your comments onto them for their consideration. -Victor, Shopify Support

2 / 5 Share

June 11, 2021

TLDR: This cost me a good bit of manual effort to recover from an overly ambitious action taken by the app. Be warned, if you want to mix barcodes with some of your products having externally assigned barcodes and some having generated barcodes, be sure to take backups regularly. This has an option to overwrite ALL barcodes that have not been automatically generated. Meaning this will wipe out ALL externally assigned barcodes from all products without a warning or confirmation. This was done by an employee, as there is no way to prevent it through permissions. I want the employee to be able to create new barcodes, but not overwrite the entire database of barcodes. Seems like this would be a valuable option to add. FYI, recovery was not simple, We had 10 days worth of heavy turnover since our last backup. Luckily, I was able to code up a solution to recover the older barcodes for the pre-existing barcodes, but the newer entries where a total loss. We had to manually rescan 400+ products to recover. One would think that shopify would have thought this one out a little more, and that they would offer a free backup scheduling app for when things go badly. Not really impressed.

Using app

Over 1 year

Total reviews

3

Average rating

3.7

Developer Reply

Hey, there. Sorry to hear about the issues caused by the overwrite and we'd be happy to share your experience with our developers, so that your suggestions can be taken into consideration for future developments. As for backing up, there are a couple of options you can consider - you can export a copy of your products to a CSV file (https://bit.ly/3wCodAB) or use a third-party app, like Rewind Backups (https://bit.ly/3vBrb7f), which is capable of scheduled backups. Thanks again for taking the time and sharing these suggestions with us. Cheers! -Elias, Shopify Support

1 / 5 Share

June 9, 2021

We are trying to use this app for labels in our retail shop. We purchased avery labels as the app states it can print on avery, however, there is no 1x1 square template. We now have 5000 labels and no way to print on them as well as unmarked products. Shopify told us to contact the developed for a solution and they told us they were not adding that template at this time.

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Hey, there. Thank you for taking the time and sharing this feedback with us. While I can confirm that Avery labels are supported, our guide (https://bit.ly/3zG8um4) does indicate that only their standard label size (2.63" x 1") is supported at the moment. Nevertheless, we can see how supporting more label sizes (for Avery) can be beneficial for our merchants, like yourself, and we'd be happy to pass this suggestion along to our developers for future considerations. Cheers! -Elias, Shopify Support

1 / 5 Share

June 6, 2021

Hello, we are not able to show the price on label, rest of the Label preview is added. Please help. thank you

Using app

About 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Hello, there. You can add the price to the labels when creating the barcode label template; however, the number of product attributes you can include on your label does depend on the size of the label you're using. That being said, we also have a guide to help you with that right over here: https://bit.ly/3w9h9eF. If you need any further assistance with this, our Support team would be happy to assist you through live chat, email, or callback. Please visit the Shopify Help Center and log in to your account to create a support request. -Elias, Shopify Support

1 / 5 Share

May 25, 2021

You would expect a Shopify Barcode Label App to be able to create a label that shows both the original compare price & the actual discounted price of an item. This BASIC REQUIREMENT for any retail store is however not a feature & Shopify instead expects you to pay for a third party app. Seems absolutely absurd but Shopify doesn't seem to care.

Using app

About 1 year

Total reviews

3

Average rating

2.3

Developer Reply

We appreciate you providing your feedback to us here and I can appreciate why not having this option is a frustration for you. Merchant feedback plays a big part in how changes are made to our platform, and I will be sure to pass on your comments to our development team for them to consider. -Victor, Shopify Support

4 / 5 Share

May 20, 2021

We use the app to print barcode labels for our outgoing products for our customers that require a UPC, and it works great. We want to use it to print barcode images for our SKUs for internal use. Is that possible? I guess this is a question for the developer.

Using app

Over 2 years

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for writing your review and for providing your feedback and question here. The app is primarily designed for you to print barcodes for your products, but you could certainly use the app for internal use as well. The app allows you to customize what's featured on the labels and also supports different label types and sizes; you can read more on the customization options here: https://bit.ly/3vu8zXO. I'd recommend taking a read through this document and checking the options within the app, but if you need any further help using the app, please don't hesitate to reach out to our team for more information and assistance: https://bit.ly/2AWw5VA. -Victor, Shopify Support

1 / 5 Share

May 11, 2021

doesn't work, I've adjusted everything to the right size and when you print it still doesn't add up to the margins

Using app

6 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi, there. Sorry to hear that the label isn't adding up to the margins. If this problem is persisting, our Support team would be happy to assist you through live chat, email, or callback. Please visit the Shopify Help Center (https://bit.ly/34fzJ8F) and log into your account to create a support request. -Elias, Shopify Support

1 / 5 Share

May 9, 2021

This app has been available for a really long time and to know Shopify hasn't addressed the issued/major complaints with this app is frustrating. This app is basically useless unless used under perfect circumstances.

Store

VOLTLIN

Using app

About 1 month

Total reviews

33

Average rating

4.5

Developer Reply

Thank you for reaching out and I'm sorry to hear that you're experiencing issues with the app. If this problem is continuing, please contact our support team directly so we can take a closer look at things and troubleshoot the issue: https://bit.ly/2AWw5VA. -Oliver, Shopify Support