All reviews

Rating Breakdown

  • 5
    12% (51 ratings)
  • 4
    11% (48 ratings)
  • 3
    16% (71 ratings)
  • 2
    18% (77 ratings)
  • 1
    43% (187 ratings)

Reviews with Text

  • 99% (429)
Review RSS Feed Review RSS Feed

2 / 5 Share

Aug. 28, 2023

Needs the ability to template a label so we can chose position and SIZE of the elements. For instance, the price is too small to read and we cannot move items to a 3rd row to make them larger. Also, no way to specify a starting label (position) for sheet labels, so we end up wit a lot of wasted labels sine sheets can basically be used only twice. Pelease address these issues.

Using app

6 months

Total reviews

4

Average rating

3.8

Developer Reply

Hi there! Thanks for sharing your feedback. In terms of creating a barcode template label, you can do so by following the steps here: https://shopify.link/rkZn. As for assigning a starting position for your labels, I'll be sure to share this feedback with our developers for consideration. -Mac, Shopify Support

3 / 5 Share

Aug. 23, 2023

The app has a lot of troubleshooting. It's also impossible to reach the help page because it keeps crashing.

Using app

8 months

Total reviews

2

Average rating

4.0

Developer Reply

Hi, there. We appreciate you reaching out and expressing your feedback. Our Help Center is currently experiencing issues when reaching out to support. Our developers are aware and actively investigating the error to produce a solution. Once the Help Center issue is resolved, I recommend contacting our team so we can investigate any difficulties you're having with the app: https://shopify.link/vRnL. -Victoria, Shopify Support.

2 / 5 Share

Aug. 19, 2023

I have a Zebra printer that I bought from Shopify and use the jewelry tag that looks like a barbell. This ap would work fine if you would just put an extra line for Title of product. Now the tag only shows price and barcode. This makes labeling the product and finding an item very, very time consuming. I have been using this same Zebra jewelry tag for 20 years with Quick Books point of sale and it printed Title, price, barcode and even 2 short variants. So why can't you take the time to make that title option available? Yes the font would be a bit smaller but still easy to read. This size tag is so perfect for all of our products and I don't even sell jewelry. Please, make our jobs easier. Thank you.

Using app

26 days

Total reviews

2

Average rating

3.5

Developer Reply

Thank you for writing your review and for providing us with your feedback on how the Retail Barcode Labels app can be improved. We appreciate your suggestions and I will be sure to submit them to our development team. -Victor, Shopify Support

3 / 5 Share

Aug. 10, 2023

Prima app, alleen 2 dingen; De marges zijn net iets te groot waardoor de variant vermelding er niet helemaal op staat en het €-teken staat te dicht op het bedrag, waardoor er vaak verwarring ontstaat over de prijs op het label.

Using app

About 2 months

Total reviews

1

Average rating

3.0

5 / 5 Share

July 29, 2023

Only 5 stars because I loved this app at first but now its glitching, not loading, what are y'all doing over there? Fix this! When you delay fixing things you lose customers. Your delay is domino effecting in our organization process. Thanks, hoping for your return!!!!!!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, there. We appreciate your honest review and are happy to hear about your positive experience with the app until now. I tried to recreate the issues you are experiencing, however, they may be localized. Have you tried to clear your cache and cookies or use a different browser to see if it persists? For further troubleshooting, I also invite you to connect with us directly here: https://bit.ly/2AWw5VA. -Olivia, Shopify Support

2 / 5 Share

Sept. 26, 2023

NO FUNCIONA EN LA COMPUTADORA, Normalmente funciona bien, pero últimamente solo la puedo utilizar en mi teléfono, no funciona en la computadora, no abre, urge que la arreglen

Store

Lukaut

Using app

Almost 2 years

Total reviews

1

Average rating

3.0

2 / 5 Share

July 15, 2023

App doesn't work anymore. App worked perfect until last week. Now it won't load, and we can't make new labels or print any. The app will not open anymore.

Using app

About 1 year

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for reaching out with your concerns. Based on some tests, the app is working as expected and perhaps is caching on your end. Please clear your cache and cookies to resolve the issue, but reach out to us directly if it persists here: https://bit.ly/2AWw5VA. -Olivia, Shopify Support

1 / 5 Share

July 9, 2023

Have been using this for two years it worked great. As of this week it will only work on mobile, which is way more tedious..

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for taking the time to share your review. Our app works across multiple browsers including the Shopify Mobile app. If you are experiencing issues using it via web browser, make sure to clear your cache and cookies or test against a private window. -Olivia, Shopify Support

3 / 5 Share

July 7, 2023

App was working until the beginning of this week, where as of now it hasn't let me print out a single label. The page doesn't even load up anymore, I was chatting with a Shopify representative and still couldn't come up with a solution. Still haven't been able to find the problem, if anyone else knows please reply. thanks

Using app

Almost 2 years

Total reviews

1

Average rating

3.0

Developer Reply

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. I'm sorry to hear that your experience with the app wasn't satisfactory. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into getting this resolved: https://bit.ly/2AWw5VA. - Blair, Shopify Support

3 / 5 Share

July 3, 2023

This was an easy to use app until last week. Like the other reviews this app was working fine until last last week now it's not even creating barcodes, so pretty useless now & I don't want to have to re-create new barcodes for over 400 products??

Store

SKULPT

Using app

11 months

Total reviews

2

Average rating

4.0

Developer Reply

Hi there. Thank you for taking the time to leave your feedback, we appreciate it. I'm sorry to hear that your experience with the Retail Barcode Label app wasn't satisfactory. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into getting this resolved: https://bit.ly/2AWw5VA. - Blair, Shopify Support

3 / 5 Share

June 19, 2023

App usually works perfectly, however, today we're missing the specific product page that we are trying to print labels for. It seems to be a glitch that won't allow us to print as it stays in a constant state of creating new barcodes.

Using app

Almost 2 years

Total reviews

2

Average rating

4.0

Developer Reply

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. I'm sorry to hear that your experience with the app wasn't satisfactory. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into getting this resolved: https://bit.ly/2AWw5VA. - Blair, Shopify Support

3 / 5 Share

June 19, 2023

Everything has been perfect, up until today. I'm not sure if it is a glitch in the system or a new feature, but when I try to print labels it takes me back to the template screen instead of Label Preview. It just adds another step to printing labels because i then have to search that product again to print a label.

Using app

4 months

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for taking the time to provide feedback and letting us know about this extra step. I can see why this would be an inefficient and time-consuming feature. Your feedback will be communicated to our development team. -Emily, Shopify Support

2 / 5 Share

June 19, 2023

You shouldn't have to go through 4 to 5 steps just to print 1 price label. Additionally, it's very aggravating when Shopify makes changes without notifying their customers. One day the app is working, the next it's been changed creating havoc and loss income to retailers.

Using app

Over 3 years

Total reviews

5

Average rating

3.0

Developer Reply

Hello! Thank you for leaving a review and sharing your feedback, it's greatly appreciated. I recommend reading over our help document (https://shopify.link/JeKo) for different steps to print a label, including from the product page and within the app. You can check out the Changelog (https://shopify.link/Y7dL) for platform updates, and I'd be happy to pass along your feedback about wanting to receive notifications when updates are made. Thank you again! - Greta, Shopify Support

2 / 5 Share

June 11, 2023

Despite everything else working perfectly, the price of the product does not display in any format on the barcode labels. Could you please help me.

Using app

2 days

Total reviews

5

Average rating

4.4

Developer Reply

Hi, there! Thank you for leaving a review. The application only supports currencies for Shopify-supported languages (https://shopify.link/xjaB). If you are using a supported currency but the price still isn't appearing on the label, I recommend contacting our live support team (https://bit.ly/2AWw5VA) so we can look into this further. Thanks again! - Greta, Shopify Support

2 / 5 Share

June 3, 2023

For the most part this app works well enough for our environment. However, today, when we go to print the barcode label, it will not load the image on the print preview page so we can actually print. We have tried it on 2 different laptops running Windows 11 and on our iPad and none will finish loading the print preview page. We cannot print labels at all, though I can print as many test prints as I want. Was there an update to this app? Thank you for your response Victoria. I have an open ticket , 38855387,and no resolution from Shopify after spending more than an hour on chat with a team member. And there has been NO response from Shopify since Wednesday, May 31. Through my own repeated troubleshooting and persistence, Friday I was able to get labels to print. With no help from Shopify. I think Shopify needs to quit reducing staff and actually train the people working for them to know the product they are supporting. Whenever I have contacted Shopify for support, they direct me to help files that I have already read or they contact some other team for resolution. This leads to lengthy waits for the customer. As a former IT Application Support Analyst, this would have been unacceptable to my employer. As a customer of Shopify, I find this unacceptable.

Using app

9 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi, there. Thanks for taking the time to share your experience. I understand you're facing difficulties on your end and are unable to print labels at all. To further investigate and troubleshoot this, I recommend creating a support request via the Shopify Help Center so our team can take a look: https://bit.ly/2AWw5VA. - Victoria, Shopify Support.

1 / 5 Share

May 27, 2023

This app is glitchy. It keeps saying that it has created barcodes for products but when I got to print them then it says I have not created them.

Using app

Over 1 year

Total reviews

12

Average rating

3.1

Developer Reply

Hi, there! Thank you for taking the time to share your experience. That issue shouldn't be occurring, so if you haven't already, I recommend contacting our live support team so we can investigate further. You can get in touch by logging in through the Help Center: https://bit.ly/2AWw5VA. Thanks again! - Greta, Shopify Support

3 / 5 Share

May 20, 2023

It's very helpful for printing out retail tags. however, it is not the right app. for upc codes. There are not enough characters when integrating with other sales channels.

Using app

Over 1 year

Total reviews

10

Average rating

2.8

Developer Reply

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support

5 / 5 Share

May 16, 2023

Really good addition. Easy to use and simple. You can't change the layout a whole lot, but that is ok.

Using app

4 months

Total reviews

16

Average rating

4.8

1 / 5 Share

May 10, 2023

Labels are not showing the even after choosing the to show the price in the print and there is no way around it and no solution to be found

Using app

About 1 year

Total reviews

10

Average rating

3.4

Developer Reply

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Retail Barcode Labels app. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into the issue: https://bit.ly/2AWw5VA. - Blair, Shopify Support

1 / 5 Share

May 3, 2023

It does not work properly. although SKU and product name appers in the preview, they disappear when I print out.

Store

Totzee

Using app

About 5 hours

Total reviews

2

Average rating

1.0

Developer Reply

Hi there. Thank you for taking the time to share your feedback. I'm sorry to hear that you've had a negative experience using the Retail Barcode Labels app. If you haven't already, I'd encourage you to connect with our Live Support so we can take a closer look into this issue: https://bit.ly/2AWw5VA. - Blair, Shopify Support