All reviews

Rating Breakdown

  • 5
    13% (74 ratings)
  • 4
    11% (61 ratings)
  • 3
    14% (75 ratings)
  • 2
    15% (84 ratings)
  • 1
    47% (259 ratings)
Review RSS Feed Review RSS Feed

2 / 5 Share

Jan. 22, 2023

Not compatible with Google and not recognised by https://www.barcodelookup.com/ making products unable to sync with Google!!

Using app

Over 1 year

Total reviews

1

Average rating

2.0

Developer Reply

Hey, there. Thanks for taking the time to leave us a review for our app. Just to clarify, Retail Barcode Labels is built for the Shopify Platform, and was not built as an integration tool with it's labels for third party platforms. Google may use it's own labels and codes, like GTINs, for example, which they have already determined and you can attach to your products via the Google Sales Channel and your Google Merchant Center Account. I'm happy to pass your feedback regarding having the labels generated by Shopify's app integrate with other platforms. I can't say what the result of your feedback may be, but you can rest assured that the feedback has been passed along. -Imogen, Shopify Support

3 / 5 Share

Jan. 21, 2023

Good app to get barcodes. Only one problem I have found so far is that it glitches and it doubles every label I need printed. So if I need 3 it will print 6.

Using app

4 months

Total reviews

2

Average rating

3.5

Developer Reply

Hi, there. Thank you for taking the time to leave us a review for Retail Barcode Labels. I'm sorry to hear about this odd issue you're encountering. I recommend that you make sure that you're not double-clicking the button that lets you print these labels off, as sometimes clicking something too many times too quickly may send multiple requests for an action to take place. If you find that you're still encountering this issue, then reach out to our Live Team for assistance: https://bit.ly/2AWw5VA. -Imogen, Shopify Support

4 / 5 Share

Jan. 19, 2023

sorry but the code of AVERY 70X36 a4 it s very hard to find ... i need an help... please who can help me?

Using app

About 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for taking the time to reach out to us. While we are unable to provide troubleshooting assistance here, we do have a 24/7 Support team on standby waiting to help. Please connect with us if you haven't already with this link: https://bit.ly/2AWw5VA. -Olivia, Shopify Support

5 / 5 Share

Jan. 17, 2023

I wonder why people gave so many bad reviews! This app is excellent and does exactly what it says: generate and print barcode labels. We needed the barcode printed on labels to be placed on bins in our warehouse to make it easier to scan products. It works perfectly with our recent purchase of Shopify POS Go barcode scanner. 10/10 so far! Thanks for this app! Happy customer here :) update: the customer service is EXCELLENT too! Highly recommend!

Using app

3 days

Total reviews

16

Average rating

5.0

1 / 5 Share

Jan. 4, 2023

everything is fine... but all template price is not getting printed properly price is coming only in tag template :(

Using app

1 day

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for reaching out and bringing this to our attention. It looks like we may need to access your account in order to get a closer look at the issue. While we're unable to provide account-specific support via the Shopify app store, we'd be happy to further assist you through live chat, email, or callback. Please visit the Shopify Help Center (https://bit.ly/2AWw5VA) and log into your account to create a support request. Cheers. -Elias, Shopify Support

2 / 5 Share

Dec. 9, 2022

Looks useful but I want to add the name of the product to my barcodes and the app does not support Greek characters. Therefore I can't use it for my store.

Using app

18 minutes

Total reviews

1

Average rating

2.0

Developer Reply

Hi there, Anime Portal Store. Thanks for taking the time to leave a review for Retail Barcode Labels. We appreciate your review here regarding the limitations of what characters are supported with labels. I've gone ahead and made the Product Team aware of your feedback regarding this limitation. I can't say what the result of the feedback will be, but the Team is aware of the request and may consider adding additional character support in a future update. -Imogen, Shopify Support

1 / 5 Share

Nov. 5, 2022

Het € staat super dicht bij de prijzen waardoor het soms een ander getal lijkt. Dit zorgt voor zeer veel verwarring? kan dit aangepast worden ?

Using app

10 days

Total reviews

1

Average rating

1.0

3 / 5 Share

Oct. 17, 2022

Why does Retail Barcode limit a dumbell label to 1 line? We would love to be able to use Retail Barcode Label to print our Dymo dumbell labels, but we print 2 lines on them and need 4 fields. The dumbell fits all of the text. Saying this APP allows you to "create custom templates" is not really true. Right now we have to export product data and then merge with the Dymo template, but the exports take more time and because Shopify limits product list in admin to 50 records per screen, we end up exporting multiple documents. Please fix Retail app to allow TRUE customer design. We print 2 lines on dumbell labels for all of our products, so there is no reason we should be limited to 1 line of text in Retail Barcode App.

Store

Q Evon

Using app

About 1 year

Total reviews

1

Average rating

3.0

Developer Reply

Hi there, Q Evon. Thanks for taking the time to leave us a review! We're sorry to hear that the current functionalities of the app don't support what you're trying to do with your labels. I'm happy to take your feedback here to our Product Team, so they can consider adding more lines of texts for certain labels in a future update. I can't promise when it may happen, but you can rest assured that our team will be aware of your request. -Imogen, Shopify Support

3 / 5 Share

Sept. 20, 2022

Barcode label printing functionality is limited 1. Not possible to modify the price or currency. I need to print prices in a different currency than my store currency.

Store

Reveil

Using app

11 months

Total reviews

21

Average rating

3.3

Developer Reply

Thank you for writing your review and for providing your feedback on how you'd like to see Retail Barcode Labels improved. I can see why having the option to print barcodes with different currencies would be beneficial and I'll be sure to pass your suggestion onto our development team. -Victor, Shopify Support

1 / 5 Share

Sept. 15, 2022

This app literally wasted hundred hours of my work life by simply generating random barcodes for all my existing SKUs. I tried contacting Shopify to see if I can undo the changes and get back my original barcodes but unfortunately it didn't work. am so disappointed. Regret installing this app!

Using app

24 days

Total reviews

5

Average rating

3.4

Developer Reply

Thank you for taking the time to write your review and I am sorry to hear that you experienced this issue with the Retail Barcode Labels app. I can appreciate that your barcodes being overwritten was a significant headache and I am sorry to hear that you were not able to revert back to your original barcodes. Moving forward, there are other inventory management apps on the Shopify App Store that allow you to generate and use barcodes, so I would encourage you to look into some of those if you no longer wish to use Retail Barcode Labels: https://bit.ly/3fsgr8V. -Victor, Shopify Support

2 / 5 Share

Jan. 11, 2023

This app is free and yet somehow still I'm disappointed. It is restricted to a limited range of labels from 3 specific brands of labels with specific brands/models of printers. (conveniently printers you can buy from the Shopify store.) You'd think this thing would be highly optimized for said printers, but I've had so many issues. For example, just today I had the labels just randomly start printing sideways. Like, between print-jobs using the same template, minutes apart. Shopify has a bad habit of creating apps and then never supporting or improving them, and sadly this is one of them. Update: 01/11/2023. No noticeable updates, but through some tinkering, I've been able to get it to work and it does print labels, so I'm upgrading it from 1 to 2 stars. However, another noticeable issue is the clunkiness in regards to bulk controls. You can't, for example, filter your search to a product category and select all, and you can't copy past a quantity down a row like you can if you were bulk editing something in Shopify. This is being mentioned because I recently needed to print one of each label, for the purpose of sticking on bins (a pretty fair use-case) and that involved me individually searching each item and then individually setting the quantity to 1. Very very very tedious, and if you have a warehouse full of SKU's, you're in for a bad time. I appreciate Imogen's response, and I genuinely hope to see this app improve, but it really does feel like it's being neglected.

Store

Sanshee

Using app

8 months

Total reviews

11

Average rating

3.8

Developer Reply

Hi there, Sanshee. Thanks for taking the time to leave your review. We're sorry to hear that Retail Barcodes hasn't been performing to the standard that you expect from us. We take feedback such as this very seriously, as it helps us improve our product offerings into something folks can enjoy using. Our Product Team is aware of requests for further supported label types and printers, and I'll make sure they see your review here for further proof of the value such features would bring. If you do encounter issues such as the labels changing orientation in the future, please reach out to our Live Team (https://bit.ly/2AWw5VA) so they can document the issue, and assist with troubleshooting. -Imogen, Shopify Support

5 / 5 Share

Aug. 25, 2022

SUMMARY TO HELP OTHERS: try pasting codes into external templates using Dymo/Zebra software. I am only on day one, and so far this app has 100% solved my issues. All I needed were barcode (numbers) generated for products - in about 5 minutes this app did exactly that. Doing this manually would've taken me hours, days, maybe even weeks. I think I understand why there are so many negative reviews - perhaps because it's advertised as an all in one barcode generator, label designer, and printer. Here's what I did: downloaded Dymo software and copied the generated barcodes into their label templates. From there I can customize size, text, everything. Every single label scans. NOW - if I find there's duplicate barcodes in here somewhere I'm going to be peeved, but so far so good. Listen, I know it seems clunky right now but back when I used another platform that starts with a Shop and ends with a Keep it was the same way in the beginning - barcodes were generated but direct label printing was near impossible. Perhaps Shopify will listen to concerns and work on patching bugs - in the meantime try external templates for Dymo/Zebra.

Using app

27 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Mxd Magic. Thanks for taking the time to leave a review for Retail Barcode Labels! We're glad to hear that the code generation feature is useful to you! We have had some folks report issues with duplicate codes, so make sure you keep an eye out for those. We appreciate the feedback you provided here regarding the printing functionality of the app. Feedback like this helps us build our products to be better. I've gone ahead and passed your review off to our Product Team for their consideration. Thanks again for leaving your review! -Imogen, Shopify Support

2 / 5 Share

Aug. 17, 2022

For a long time all went fine with our barcodes. now suddenly it makes duplicates of barcodes for diffrent products, even the products have diffrent SKUs!! even we have only about 4000 diffrent variants-barcodes.... It is a huge mess for us, as we are traped in this App. All our products are in store POS an are labeld with barcode labels!! i hope to get an answer from the developers to help me solve this problem! Please contact us! It's a worst case scenario!

Using app

Over 2 years

Total reviews

2

Average rating

1.5

Developer Reply

Thank you for writing your review and letting us know that you've had this issue, and I can appreciate the frustration in having to deal with the problem of duplicate barcodes for your products being assigned to incorrect variants. If you believe the app is not behaving as it should, I'd recommend contacting our support team directly so we can authenticate you on your store and troubleshoot this issue further: https://bit.ly/2AWw5VA.

1 / 5 Share

Aug. 28, 2022

Very poor app for handling the most important physical function in Shopify. Very disappointing. The poor function and printing of a barcode symbol is a good reason to never use Shopify. We had too many problems to get 20,000 labels working. Always an issue getting the barcode to print properly and read with the proprietary Socket Mobile scanner for Shopify POS. -The Documentation is poor to explain how layout works with "limited formats" and how that interacts with a thermal label printer with a label of a different size. There are so many label sizes. Why have such limits and not allow a standard dimension to be used? - No warnings for character limits on barcodes. There should be a warning when printing barcodes on labels that might be too narrow and create readable issues in 128. - No options to enable/disable compression, resizing or automatic "fit to size" within the app. Too much reliant on the print driver to adjust the barcode, when the app should be handling this. - No options for custom layout , including text wrapping options, font size. - No option to add a logo to the retail label. We want to add a small corporate logo somewhere on the label for branding. - the variant and product selection screen is too basic. It should show you the BARCODE field and the fields that the chosen LABEL is using. DUH! You have to "Print Label" to see if all your fields are there. - give us the usable workflow to find the oddball variant that is missing a barcode so we can fix it before printing. - A custom layout that allows you to adjust the height of the barcode with the text fields would make this soo much better. even if it still forces the fields to center. And within the height of a text box, you can enable/disable text wrapping to handle things like a long title. - the Label Template has a custom field for that template. BUT why not offer a "custom field" for the product, so a short title can be used to compensate for a long title that gets cut off the label because of the character limit. ...this app should be way better and more useful and accommodating. We tested identical test data with the Brother pTouch Editor and the same printer and the barcode labels came out beautiful, to the design, and accurately read quickly with the Socket Mobile S700. Verifying the conclusion that this app by Shopify is "trash".

Using app

About 1 year

Total reviews

3

Average rating

1.3

Developer Reply

Thank you for taking the time to list out the issues you've had with the Retail Barcode Labels app, and I can see why the difficulties you've encountered have made for a frustrating experience when trying to design and print your labels. Our app development team actively reviews merchant feedback and this helps inform them on where to make improvements for our apps. All of the suggestions you have listed will be passed onto them and we appreciate you writing your review to inform us of the problems you've encountered. -Victor, Shopify Support

2 / 5 Share

Aug. 5, 2022

I wish you could add pre-existing barcodes from our vendors with the Shopify app. Need to allow up to 9 number barcode.

Using app

6 months

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for taking the time and sharing this feedback with us. While there isn't a way to import barcodes at this time, you can create barcodes up to 39-digits. However, this will depend on the type of labels you're using, so please refer to our list of supported label sizes (https://bit.ly/3durQDU). That being said, we understand that importing barcodes from the vendors can be beneficial for our merchants, like yourself, and we'd be more than happy to pass this feedback along to our development team as a feature request for future considerations. On the other hand, if importing barcodes is something that you absolutely need right now, then we'd encourage using StockSavvy Barcode Scanning (https://bit.ly/3SYLBUy) for the time being. Cheers! -Elias, Shopify Support

3 / 5 Share

July 3, 2022

This app was not customizeable enough for my needs. I found it cut off info that I wanted on my label. If the barcode could be smaller and if we could adjust things like kerning, number of lines and font size etc this would work.

Using app

3 months

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for taking the time to share this feedback with us. We understand that more customization options is important to you, and we'd be happy to share these suggestions with our development team for future considerations. Thanks again! -Elias, Shopify Support

2 / 5 Share

June 22, 2022

App is ok, but it does not support the language with letters "č", "š", "ž" in it. If title contains one of those letters, the labels will be empty, you can only print a barcode and price.

Using app

About 4 hours

Total reviews

7

Average rating

4.4

Developer Reply

Hey, there. Thank you so much for taking the time and sharing this feedback with us. We understand how important specialized characters are for your business and labels, and we'd be more than happy to share your feedback with our development team for future considerations. If you need the labels to support special characters for the time being, then we'd recommend exploring some third-party options. Apps, such as Multi‑Label Barcodes (https://bit.ly/3RAX0sR), Barcode Man ‑ Label Printing (https://bit.ly/3vfIu0n), or Kodbar: Barcodes & Labels (https://bit.ly/3PemMBx), supports multiple formats and allows you to create custom labels. Thanks! -Elias, Shopify Support

1 / 5 Share

June 18, 2022

"A technical problem prevented this page from loading. Reload this page, visit another page in the Retail Barcode Labels app, or try again later." - shopify 2022

Using app

About 2 hours

Total reviews

1

Average rating

1.0

Developer Reply

Hi, there. Thanks for taking the time to leave a review for us, and I'm sorry to hear about this error you've encountered. We recommend that you reach out to our Retail Support Team using this link here (https://bit.ly/3ywkAym) so they can investigate this error with you, and find a resolution, so you can access the application as expected. -Imogen, Shopify Support

3 / 5 Share

May 31, 2022

This app has potential; however, it has not been thought through properly. By this I mean it is not intuitive or laid out well and the app defaults are annoying. If you want to print off a batch of labels, the default is set on each item to zero. You then have to click or tab through the no of labels require field for each product. It would be very easy to have a select all and alter the numbers in a batch rather than individually. It would also be great to see other barcode formats such as QR codes as an option. I would also like to see it integrated with one of the QR code apps that generates customer QR's that allow them to put items in their cart or one click purchase. It's a "nearly" app rather than a "complete package" app

Using app

6 months

Total reviews

19

Average rating

4.8

Developer Reply

Hey, there! Thanks so much for providing this valuable feedback here. I'll be sure to submit all of your suggestions to our developers for consideration on future updates. Thank you! - Brie, Shopify Support

5 / 5 Share

May 27, 2022

Easy install and creation of a barcode for each item. We have printed labels with a dymo printer for a few thousand products. Great app. Only 1 minor issue that resulted in some manual work; the currency sign is too close to the price number (almost above it), so we had to open the labels in acrobat and put a space in between... for a few thousand labels :(

Using app

12 days

Total reviews

3

Average rating

5.0

Developer Reply

Hey, there. Thanks so much for taking the time and writing this review! We're delighted to hear that our app was easy to install and create barcodes. We also appreciate your feedback and the additional context about the spacing for the currency symbols, and we'd be happy to pass your feedback along to our development team for considerations in future releases or updates. Cheers! -Elias, Shopify Support