All reviews

Rating Breakdown

  • 5
    12% (51 ratings)
  • 4
    11% (48 ratings)
  • 3
    16% (71 ratings)
  • 2
    18% (77 ratings)
  • 1
    43% (187 ratings)

Reviews with Text

  • 99% (429)
Review RSS Feed Review RSS Feed

1 / 5 Share

Feb. 12, 2024

HELP! The PRICE wont display in any of the labels except in the JEWELRY LABEL.

Using app

About 1 hour

Total reviews

2

Average rating

3.0

Developer Reply

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with Retail Barcode Labels. To allow us to investigate further, I'd encourage you to connect with our Live Support so we can take a closer look into this: https://bit.ly/2AWw5VA. - Blair, Shopify Support

5 / 5 Share

Jan. 28, 2024

This app saved me!! The task of customizing barcode and sku details on a label for thousands of variants seemed so overwhelming until I discovered this Shopify app demo on youtube. Takes my gs1 barcodes which are already imported in Shopify. Can customize label to include sku and variant details. So quick and easy. Minimal work needed.

Using app

About 18 hours

Total reviews

8

Average rating

4.3

2 / 5 Share

Jan. 15, 2024

Debería dejar poner el signo de euro € a la derecha. Además el signo sale pegado al primer número, casi montado encima. Por lo demás, hace lo esperado pero para el mercado € no es buena opción

Using app

About 1 month

Total reviews

10

Average rating

4.7

1 / 5 Share

Jan. 14, 2024

By far one of the worst apps I have used. In my app there is only option to create a template, no option to print bar codes for products, or a specific product. Horrible!

Using app

5 minutes

Total reviews

3

Average rating

1.0

Developer Reply

Hi, there! Thank you for taking the time to share your review. You can use the app to create barcodes for all products or specific products. I recommend checking out this help document (https://shopify.link/kdLk) for those steps! - Greta, Shopify Support

5 / 5 Share

Jan. 11, 2024

works very well!

Using app

About 1 year

Total reviews

2

Average rating

5.0

3 / 5 Share

Jan. 10, 2024

We've been using Retail Barcode Labels for the last 4 years. While the app is generally functional, we desperately miss Quickbooks for labels because we could print on a partially depleted sheet. PLEASE offer an option to choose the column and row to begin printing on for Avery Standard - 5160 2.63" x 1" - 67mm x 25mm. Additionally, the print area almost always slightly bleeds into the next label. We print from Google Chrome as suggested to minimize this, but wish we could shrink the barcode a bit for cleaner prints on our label sheets. Aside from these 2 issues, the app has worked well for us.

Using app

About 3 years

Total reviews

1

Average rating

3.0

Developer Reply

Hi, there! This is great feedback, and I have passed along your suggestions to our developers. Thank you for sharing! Greta, Shopify Support

3 / 5 Share

Jan. 9, 2024

The labels don't fit the label half the time. And the SHopify support is useless helping us fix on how to center the label on the label itself. It prints it on the TOP of the label cutting it off no matter what we select and do.

Using app

Over 3 years

Total reviews

6

Average rating

3.3

Developer Reply

Hi, Lori! We're sorry to see you are having trouble with the app and didn't receive the support you were expecting. There are many troubleshooting steps to attempt that such as ensuring the label size you are printing on is the correct size in the app. That being said, our team should have escalated your situation if you tried all troubleshooting and it did not work. As such, feel free to reach out to us again, or over social media so we can ensure you are being supported. - Skye, Shopify Support

5 / 5 Share

Dec. 21, 2023

Good afternoon, we want to evaluate the possibility of having a personalized label with the price of the product that is displayed larger and more legible. for zebra

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, there! Thank you for your review. I have shared your feedback with our developers for consideration. - Greta, Shopify Support

1 / 5 Share

Dec. 8, 2023

It's understandable that product and variant names need to be truncated to fit on the label but this app does so inconsistently and even in different ways on the same print job. I've submitted tickets to Shopify but nothing has been fixed.

Using app

Almost 5 years

Total reviews

2

Average rating

3.0

Developer Reply

Hi, there. Thanks for taking the time to provide your feedback. Please feel free to reach out to us over Social Media with your ticket number so that we can ensure it is in the right hands. - Skye, Shopify Support

4 / 5 Share

Dec. 3, 2023

I wanted to give this app a 5 star review. I use it to print barcodes and not to make them. Only issue I really have is the name of the product. If you have a long product name, the letters become so small that you need a magnify glass to be able to read them. If there is a way to customize the size and shrink down the size of the actual barcode the application would be perfect for what I use it for.

Using app

20 days

Total reviews

6

Average rating

4.3

4 / 5 Share

Nov. 10, 2023

App works great! Would be even better if it was able to create barcodes without the first number being a 0. Having a 0 as the first number of a barcode creates issues when exporting/importing data as the 0 is often removed in the process.

Using app

2 months

Total reviews

2

Average rating

3.5

Developer Reply

Hi there, thank you for your review! We appreciate you taking the time to share your feedback with us and your suggestion will be passed on to our development team. -Victor, Shopify Support

1 / 5 Share

Oct. 26, 2023

The app and Shopify have horrible support and does not work. I switched from Quickbooks and have been trying to get a printer to work for 2 weeks. Should have gone with lightspeed. Absolutely horrible experience.

Using app

About 1 hour

Total reviews

1

Average rating

1.0

Developer Reply

Hi, there. I appreciate your review and I'm sorry to hear that you haven't had a good experience with the app. For more help with this, please reach out to us here: https://shopify.link/vRnL. We'd love to review this with you to see what we can do to help. -Erin, Shopify Support

1 / 5 Share

Oct. 26, 2023

The app creates barcodes using the last 8 digits of the variant ID. But this means that it's easy for the system to create duplicate barcodes if you have a large number of variants. This seems like such a basic requirement of a barcode system - that it should generate unique barcodes. I can't believe this is an official Shopify app and they've overlooked such a fundamental bit of functionality.

Using app

About 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support

2 / 5 Share

Oct. 19, 2023

Almost 50% of the time, this App fails to assign a barcode to a new item. We have to check it each time before printing...very time consuming. Also, no description on dumbbell style tags so you have no idea what product the tags belong on. How can you not have a description field? Our old system did, and it was 20 years old...

Using app

5 months

Total reviews

4

Average rating

2.3

Developer Reply

Thank you for your review. I am sorry to hear our app is not working as it should be. Please contact our Support Team (https://shopify.link/qL3P) as they can look into this for you. -Emily, Shopify Support

1 / 5 Share

Oct. 17, 2023

in retail barcode scanner app i selected that sku and price should be shown and but its not showing at the time of printing

Store

Trrendo

Using app

11 days

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for taking the time and bringing this to our attention. If you're not seeing the prices on the labels, then you may need to add the label attributes for the prices when creating the barcode label template (https://shopify.link/rkZn). However, if the problem continues to persists, then please get in touch with us via the Shopify Help Center (https://shopify.link/vRnL) and we'd be happy to take a closer look at your account. Cheers. -Elias, Shopify Support

1 / 5 Share

Oct. 5, 2023

The app continues to duplicate barcodes and the only way to fix is to delete all barcodes and add them again new. This is days and days of work when you enter them into a third party POS program as the shopify POS is far toooooooo expensive

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

Hey, there! Thanks for taking the time to leave a review. Because the Retail Barcode Labels app assigns barcodes to your products based on the last 8 digits of your product variant IDs, barcodes can be duplicated if variants have the same last 8 digits. At this time, the only workaround is to manually enter a different barcode, which I understand you are currently doing. The other solution is to consider using a third-party app. I appreciate that this is not ideal, so I'll make sure to pass on your feedback to our development team. -Summer, Shopify Support

1 / 5 Share

Sept. 12, 2023

I can't get it to work and I can't get help

Using app

Over 4 years

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your review. You can contact our support team for more help with the app here: https://shopify.link/vRnL. This guide has some helpful information that can help you out in the meantime as well: https://shopify.link/kdLk. -Erin, Shopify Support

2 / 5 Share

Sept. 5, 2023

I just made the change from QuickBooks POS to Shopify POS. I don't like the label options. We sell jewelry and all the labels are too big for what we need them for.

Using app

12 days

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for taking the time to write your review and for letting us know how you'd like to see the Retail Barcode Labels app could be improved. Please note that there are a variety of different label sizes you can print using the app: https://shopify.link/gNvj. Please reach out if you're unable to get the app working as you want it to: https://shopify.link/vRnL. -Victor, Shopify Support

1 / 5 Share

Aug. 31, 2023

Can't get it to load anymore.

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for writing your review and I am sorry to hear that the Retail Barcode Labels app isn't loading for you. Please try reinstalling the app to see if that helps, but if you are still having loading issues please contact our support team directly for further help: https://shopify.link/vRnL. -Victor, Shopify Support

1 / 5 Share

Aug. 31, 2023

I contacted support, but all of the AI's answers were things I had already tried, and they did not lead to a solution. Support tells me to look at the "Retail Barcode Label", but this link is broken. I will stop using this app because I don't have the support I can count on.

Using app

About 10 hours

Total reviews

3

Average rating

3.7

Developer Reply

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. I'm sorry to hear that you're experience with the app wasn't satisfactory. To connect with our Live Support, you can enter 'I still need help' into the chat box. This will allow us to take a closer look into any issues that you may be having: https://bit.ly/2AWw5VA. - Blair, Shopify Support