Return Prime: Return → Revenue
Top rated app for returns, exchange & refunds.
Rating
5.0
feedback
712
chart
#87
All reviews
Rating Breakdown
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Nov. 30, 2023
The app itself is so easy to use and very customer friendly. The support I received when setting up was amazing too. Would definitely recommend.
Nov. 30, 2023
The help desk at Return prime is amazing and excellent, helped me with a critical issue which was pending for a long time, very quick response and resolution, appreciated
Nov. 30, 2023
Return Prime delivered exceptional customer service, swiftly resolving my issue with a friendly and efficient team, making the return process truly hassle-free and impressive. A commendable example of customer-centric excellence!
Nov. 28, 2023
Absolutely phenomenal customer service! They respond with lightning speed, guide me through every step, and the app is incredibly user-friendly. Without a doubt, it deserves a rating of 1000 stars.
Nov. 28, 2023
Nov. 28, 2023
"Return Prime has been a tremendous help in our e-commerce journey. It simplifies the return process, making it smooth for both us and our customers. The app's customer support is responsive and always ready to assist."
Nov. 28, 2023
"This app is a lifesaver! The Return Prime system is efficient and user-friendly. I can easily process return requests, keeping my customers happy. It has streamlined my customer service, and I couldn't be happier."
Nov. 28, 2023
What impressed me the most was their user-friendly automated return and exchange system. If you're looking for a company that excels in addressing return and exchange issues, and values a straightforward refund process, I highly recommend Refund Prime Company. service is incredible.
Nov. 22, 2023
A very wonderful application. I received a service from Vander who helped me with everything. Thank you all.
Nov. 22, 2023
I had a great customer service call with Shubham. I had been using the app for a year but not to it's full potential so I highly recommend doing a call with their call center. He taught me how to automate more processes to save my warehouse's team time and efficiencies. Also how to set up more parameters around what products can be returned or exchanged. And introduced me to this new system that offers customers discounts to deter returns and change them to exchanges. It was a very productive call and Shubham was very helpful.
Nov. 20, 2023
I just installed this app to my store. So I can’t really give a review on the app as of yet… but what I will say is that the customer service representative are phenomenal and I had the pleasure to be assisted by “Wonder” she was patient and such a big help she made sure to answer all my questions and help set my entire account up with the app. Keep up the great work . I will follow up with a review about the app once I see how well it works for my store
Nov. 14, 2023
Been on Shopify for more than 4 years and never experienced the level of helpfulness and enthusiasm from customer service as I did from the Order returns team. Answered all my questions and helped us get set up with ease. Highly recommend.
Nov. 14, 2023
Had a minor issue but support from Wonder who immediately helped me with engineering team to solve the issue. Great support and thanks to prompt response.
Nov. 13, 2023
Recently used Return Prime and it's a game-changer! User-friendly, quick processing, and clear updates at every step. A+ for simplicity and efficiency. Highly recommend!