All reviews

Rating Breakdown

  • 5
    96% (654 ratings)
  • 4
    1% (8 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 95% (646)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 12, 2024

We're a brand new customer using the app for our claims portal, and we've had a fantastic experience so far! The company has been incredibly accommodating, tailoring the app to work perfectly for our needs. Their response time is super quick, and everyone I've spoken to has been amazingly helpful.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

Easy to set up, streamlines the returns and exchanges process, and great support.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

Return prime is an amazing return portal that is affordable and easy to set up and use! Their customer service is also extremely helpful & responsive, they were able to assist with every single request! Highly recommend!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

support helped me out very much, makes returns easier

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 29, 2024

Awesome customer support and App

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 26, 2024

Using app

About 22 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 26, 2024

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 23, 2024

Using app

4 days

Total reviews

6

Average rating

5.0

5 / 5 Share

July 23, 2024

They're super super helpful! Made the process so much easier for me with returns from my customers. Wonder was amazing and checked everything was working correctly for me. 5*, really recommend!!!

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 23, 2024

This is very helpful app and solves the core problem in terms of handling our returns and exchanges. Customer support is very quick and smooth.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2025

We have been with Return Prime just recently and the Return Prime. Support staff have been excellent. Quick to sort out any issues. Very happy

Using app

8 months

Total reviews

2

Average rating

4.0

4 / 5 Share

July 18, 2024

Quick response to queries!

Using app

Over 2 years

Total reviews

6

Average rating

3.5

5 / 5 Share

July 18, 2024

Great Service

Using app

About 22 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

July 17, 2024

Super et repond très rapidement quand il y a un soucis

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 15, 2024

Easy setup, helpful and quick response from the support team. Subham at support seemed competent and was flexible

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2024

Great app and functionalities, not only this. It will help a lot when you get a lot of orders and converts better than automatic emails and manual work. Shubham was amazing in helping in setting automatic flows and custom strategies which are complex and now fully automatized. I feel my stores now will have much more potential and my customer service team much more free time, so scaling will be quicker and easier. I wish I found this app before and a special thanks to Shubham who stay on video call with me until midnight on Friday night. I can only recommend this app and the support revceived so far.

Using app

4 days

Total reviews

4

Average rating

4.0

5 / 5 Share

July 12, 2024

good and fast support, Wonder was a great help :)

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2024

Great App! amazing staff, very helpful and easy to reach. thank you

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

July 11, 2024

Shabham did an amazing job of helping setup his Return Prime! Shabham is the founder and has done an amazing job of thinking through all anyone would need in the Return & Exchange process. I highly recommend working with Return Prime and Shabham, they have a winning APP. Their interface is professional and effective. Further, Shabham went beyond the call of duty helping us integrate with ShipStation and properly guiding us through how to utilize Return Prime to make it easy for our customers and frankly for our team to manage the Exchange & Return process properly. Thank you Shabham, wishing you continued success!

Using app

About 19 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 10, 2024

Great first impression! Shubham was absolutely amazing. Helped set up our store wicked fast. Super informative about the application, asked all the right questions so the settings were appropriate for our store. We were considering Loop - which also has amazing features and seems to be a great return app. But for about 10 times the cost of Return Prime. Super happy with our decision so far! Looking forward to saving countless hours on customer service dealing with returns! 10/10

Using app

About 3 hours

Total reviews

4

Average rating

5.0