Return Prime:Return & Exchange for Shopify

Return Prime:Return & Exchange

Automate Returns & Exchanges. Turn Refunds into Revenue
Rating
4.8
Feedback
725
Reviews
Chart
#263
Shopify

All reviews

5 / 5 Share
Jan. 21, 2025

Best app

Store Using app Total reviews Average rating
CAVA Athleisure Pvt Ltd 3 months 2 5.0
5 / 5 Share
Jan. 18, 2025

So far so good. Had the app less than a month, and support works well! Very quick to get back to me. 5 stars for customer support.

Store Using app Total reviews Average rating
Surya 8 days 6 4.3
5 / 5 Share
Jan. 17, 2025

Thanks Wonder for all his support!

Store Using app Total reviews Average rating
Capone Outfitters About 4 hours 4 5.0
5 / 5 Share
Jan. 17, 2025

Very Helpful

Store Using app Total reviews Average rating
Enrico Eyewear About 1 year 4 4.0
5 / 5 Share
Jan. 16, 2025

Great product and fantastic service. Always help me to fix issues very quickly when I'm stuck.

Store Using app Total reviews Average rating
Soho Poms 3 months 3 5.0
5 / 5 Share
Jan. 16, 2025

The customer support are really good and respond really quickly. Love it, love it :)

Store Using app Total reviews Average rating
The Clothing Factory Over 2 years 9 5.0
5 / 5 Share
Jan. 9, 2025

Great online chat service!

Store Using app Total reviews Average rating
SkinIntegra About 2 hours 6 5.0
5 / 5 Share
Jan. 8, 2025

Best customer support ever encountered with any application. They resolve your queries in minutes and also help in all the integration. Best app to handle your returns and exchanges, so many customisations are possible which are not available on any other apps.

Store Using app Total reviews Average rating
Rioz About 2 months 2 5.0
5 / 5 Share
Dec. 30, 2024

It’s absolutely amazing!! Mr Hyelladi helped me so much to get through my problems

Store Using app Total reviews Average rating
Winsor Bags 2 days 1 5.0
5 / 5 Share
Dec. 28, 2024

great support

Store Using app Total reviews Average rating
LAVANYA THE LABEL About 1 month 2 5.0
5 / 5 Share
Dec. 24, 2024

Its a great app

Store Using app Total reviews Average rating
Kaftanize About 1 month 3 5.0
5 / 5 Share
Dec. 23, 2024

I highly recommend giving this app a spin if you are looking for a product return solution! It works great out of the box and has many integrations to choose from. We asked them to add an integration they didn't have listed and their team and ours were able to create a new one very quickly and it works amazingly well. Their support team is probably their best kept secret. Any question or problem I had, they were more than willing to help me out and stay on top them. Their support team is probably the best team I have ever worked with by far, y'all rock! 5/5 app and team! =)

Store Using app Total reviews Average rating
Tenth Street Hats About 1 year 5 5.0
5 / 5 Share
Dec. 19, 2024

Been using the app for 6 months, and processed thousands of returns. Great service and speed with questions and always happy to help :)

Store Using app Total reviews Average rating
Embassy London About 3 years 4 5.0
5 / 5 Share
Dec. 19, 2024

good app, easy to use, easy to set up for all sorts of exchange policies whether you organise shipping label or customer has to ship back its all covered. fast support. no complaints.

Store Using app Total reviews Average rating
GARUDA About 1 month 4 5.0
5 / 5 Share
Dec. 18, 2024

Awesome customer service. Very quick answer even at 1AM. Very satisfied up to now with the app

Store Using app Total reviews Average rating
PAPI 19 days 1 5.0
5 / 5 Share
Dec. 16, 2024

very prompt service and clear communication

Store Using app Total reviews Average rating
Salt & Wood 3 months 4 5.0
5 / 5 Share
Dec. 13, 2024

The customer support team at Returns Prime is exceptional! They are prompt, helpful, and ensure all queries are resolved efficiently

Store Using app Total reviews Average rating
Pspeaches 2 months 2 5.0
5 / 5 Share
Dec. 12, 2024

I recently migrated from WooCommerce to Shopify and have been searching for a return exchange portal that suits my businesses' returns policy. My key priority was to have it as flexible as possible for my customers to ensure that they have a smooth shopping experience (especially being able to exchange for OTHER products not just variants). I tested about 20 other apps via the Shopify App Store and all were either really limited in features or did not have the right support. I'm really happy to have come across Return Prime as their customer service is also top-notch. The reply to all my queries instantly and I know my customers will appreciate this portal. There are so many features you can customise on this to suit your store! Highly recommend to any ecommerce store who wants to give their customers choice in order to minimise refunds to original payment method.

Store Using app Total reviews Average rating
Tatiana Active 6 days 4 5.0
5 / 5 Share
Dec. 11, 2024

Jusqu'à présent, je suis plutôt satisfaite. Le service client est très réactif et offre une aide complète et personnalisée à chacune de mes demandes. Equipe très serviable. L'interface est agréable, et le rendu sur mon site est à la hauteur de mes attentes. À voir par la suite, au fil de son utilisation.

Store Using app Total reviews Average rating
Daronnes 3 months 5 5.0
5 / 5 Share
Dec. 10, 2024

Very impressive features and support ! Would highly recommend Return Prime.

Store Using app Total reviews Average rating
Uniform Craft 27 days 2 5.0
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