All reviews

Rating Breakdown

  • 5
    98% (698 ratings)
  • 4
    1% (10 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)
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5 / 5 Share

Aug. 7, 2023

Moreover, the representative's patience and willingness to go the extra mile were truly remarkable. They guided me through each step of the troubleshooting process, making sure I was comfortable and confident in executing the required actions. This level of personalized attention is a rarity in today's fast-paced world, and it left a lasting impression on me.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 27, 2023

Nice and Easy to use. Good Customer Support. Simple and easy to return for customer. One thins is good its give 10 return in free.

Store

YONIQ

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2023

Great Potential with Exceptional Support Return Prime App has been a valuable addition to our website, streamlining various tasks and improving efficiency. While there's room for improvement in some features, the dedicated sales and support team has been exceptional. They've tirelessly worked to find workarounds for our concerns, even when the tech front wasn't fully ready. Overall, we rate it 5 stars as of now However we anticipate further growth and enhancements with future updates.

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FUGAZEE

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 27, 2023

Super useful tool! Over the past few months, it has significantly reduced inbound queries related to returns. Beyond that, the tool's comprehensive analytics have provided us with valuable insights into return patterns and reasons. I highly recommend considering this powerful tool.

Store

FUAARK

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 26, 2023

Return Prime has been an absolute game-changer for my business in convenience and customer satisfaction with the "get paid back" feature.! This app streamlines the return and exchange process, making it effortless for our customers to navigate and ensuring seamless transactions. With its seamless user interface, quick processing, and hassle-free returns and exchanges, it's a must-have app for anyone who values convenience. A must-have for any merchant looking to enhance their return experience and build lasting customer relationships! Highly recommended!

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

July 19, 2023

ITS REALLY AWESOME SOFTWARE , IT IS VERY VERY EASY TO INSTALL AND MANAGE OUR ALL TYPES OF QUERY . I RECOMMENED TO ALL E COMMERCE OWNERS . THANKS RETRUN PRIME ....

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2023

Fast and efficient. Everything was setted in few minutes. Chat operator was able to help me to make the change for me.

Store

Madiva

Using app

5 months

Total reviews

4

Average rating

4.8

5 / 5 Share

July 14, 2023

Super easy to set up (much muck quicker than other return apps and with much less frustration), works perfectly and the service is just the best I ever experiences with a Shopify App. Really recommendable.

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CYCLITE

Using app

About 5 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

July 12, 2023

I love the app even though i feel like its abit pricy, but we have been using it for a while now and its really cool and we love the customer support

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 12, 2023

Every one will be happy with you guys as the support team taking seriously that and get it easy for the clients. I'm personally happy with the support team. Thank you guys Good luck

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Jilmil

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2023

The best app and customer service! Everything is automated and fully customizable. Reasonable price too! Perfect for what we needed.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2023

I don't know what took me so long. Customer support is very attentive, pleasant, and helpful. Allowed me to customize the app exactly as I need for my customer base. Held my hand thru the process. Now I've simplified a process that used to take my time away.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2023

Believe me their customer support is far more better than many big companies, they are so kind polite and helpful towards their clients. support staff @wonder guided me to integrate the app to my website and done it only in few minutes. loved their service. Fast and quick service. Appreciate it.

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Vemora

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2023

I love the functionality but more than that, their support is excellent. They have helped me quickly get up and running and assisted with solving both user & system issues. Thanks! I'm sure my customers will far prefer this solution than the previous solution I had installed.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

July 7, 2023

Your on time resolution of any issue was ultimate and we are happy for your service kindly maintain your service like this Thank you

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 6, 2023

Superb Support team. Loved the response and the way they handled the entire issue. They surely know how to make customers happy.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2023

The onboarding process with shubham was very smooth and easy. Thank you return prime for an amazing journey with you.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 3, 2023

Very cheerful, very professional. An app you'll want to work with. I always think I'm safe. Thank you!!

Store

KAVIAQ

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 29, 2023

We've been using Return Prime for the past year and their support team is super responsive and helpful whenever we need them. This App is one of the better Return Apps available out there and would recommend to any other business that needs to be agile and quick.

Store

NICOBLU

Using app

About 1 year

Total reviews

7

Average rating

3.9

5 / 5 Share

June 28, 2023

Great app for returns. Integration required for return inventory adjustment. But overall operation is great. Immediate support from the team.

Using app

5 days

Total reviews

9

Average rating

4.4