Return Prime: Return → Revenue

June 28, 2023

We've just started using return prime to clean up and make our exchange and returns process more efficient and seamless for our customers as well as our team. We're really happy so far with what we see. The team is also available for any help we need and that's been a big plus in setting up the tool and improving our current syatem.

June 28, 2023

It's pretty easy to use but few changes in the app is recommended which will definitely go a long way.

June 27, 2023

They have an amazing team. Had a very smooth onboarding experience. Any issue faced was resolved on the same day itself.

June 25, 2023

Return Prime App is intuitive and user friendly interface. App's design is incredibly easy to use and for initiating returns. The customer support team is very responsive and addresses any queries, ensuring a seamless experience for users.

June 21, 2023

It was very easy to set up and the support team was there to help us with any questions we had. They even helped with adding the URL to start a return on our website which was a cherry on the top.

June 20, 2023

To date, my store have not processed any returns. However, I would like to express my appreciation for the prompt and kind support received via the chat feature with setting up the Exchange Submission page on my website. As soon as the rep was granted permission to collaborate it literally took them a few moments to complete the task, by which they confirmed the change. Thanks so much of the support and I will update this review whenever the first exchange is submitted and processed.

June 19, 2023

such a great customer services , the APP is easy to use , 24/7 customer services , the functions of the app can be customized upon on your request. The app was designed for return & exchange, but we were looking for recycling function our new sustainable campaign and we requested to Prime return team , they just provide extra support to built us new function. Highly recommended

June 13, 2023

Great customer service. They helped me get return prime all set up on my website free of charge and made it super simple via their online chat. Just installed as of today, so no experience with functionality yet, but I'm hoping it's as good as their customer service!

June 13, 2023

This app makes processing returns so much easier than what we were doing previously. The dashboard is clear and easy to use, and the onboarding process was done in a matter of minutes. I would recommend this app to anyone dealing with a large amount of returns on a regular basis. Thank you wonder woman!

June 13, 2023

When it comes to finding the best service, there are a few things that can make a big difference. First and foremost, it's important to look for a service provider that is reliable and trustworthy. This means finding a company that has a proven track record of delivering quality results, and one that takes customer satisfaction seriously.

June 12, 2023

Our experience with Return Prime has been first class. Their returns portal is very efficient and user-friendly. Their customer service is also brilliant, they are very accommodating to suit your brands needs and figuring out a plan that works best for you. Highly recommend!

June 7, 2023

Support was super helpful, easy to navigate and use and support have worked with me almost all day trying to help me. We're all set and good to go and it's been a great process. Thank you

June 7, 2023

Return Prime has helped us to manage the returns easily. It increased the customer experience for our customers. The timely and effective support. The efforts they have put in, deserve an appreciation especially Shubham from the team. Thank You.

June 6, 2023

Easy to use and navigate, the best part is the customer service. Quick responses and kind service made for a great experience no matter how big or small the issue is. I would definitely recommend this to any business conducting orders with returns. 10/10!

June 1, 2023

The team at Return Prime are incredibly helpful. The app is super easy to navigate too, it has made my returns & exchanges for my customers a seamless process. Thank you!

May 31, 2023

Return Prime also impressed me with its excellent customer service. Whenever I had a question or needed assistance, their support team was readily available to help. They were professional, knowledgeable, and genuinely committed to ensuring that my return experience was smooth and hassle-free. Their prompt and friendly responses made me feel valued as a customer.

May 31, 2023

Wonderful service and superb support system. I recommend this app for easy return and exchange policy. GREAT

May 31, 2023

Excellent returns app and the support was quick and wonderful! Lots of inbuilt functions on the free plan

May 30, 2023

I LOVE this app. It's so easy for our customers to return products from their order and so I have more time to focus on my business. The support team is great and ready to help anytime. I really appreciate this point because even when you have a lot of knowledge in Shopify, still you are not able to develop but the team is there to help. We had an issue we faced and the app wasn't able to fix this yet but I talked to the support team and they created a solution for us within days. BIG LOVE!

May 29, 2023

Great and a well thought app. Have incorporated all the features required in a return module. Support team is super active too!