All reviews

Rating Breakdown

  • 5
    98% (698 ratings)
  • 4
    1% (10 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)
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5 / 5 Share

May 29, 2023

It is a great application that you will need in your store, and they also have the best support team that I have ever dealt with, especially Mr. Shubham, who does an amazing job and makes your dealings with the application easy and beautiful. I recommend this application to you through my personal experience

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2023

I would recommend this app for the level of dedicated customer support I received while setting up my return process.

Using app

1 day

Total reviews

2

Average rating

3.0

5 / 5 Share

May 25, 2023

We just installed the app a few days ago and we were still not sure how to operate properly and had a few questions. Great support! Thank you, Wonder.

Using app

2 months

Total reviews

10

Average rating

5.0

5 / 5 Share

May 24, 2023

Wonderful experience. Return Prime is such an easy-to-use app. Customer service is very good and they support always. We are using Return Prime for some months now and we love the app, as all return handling is easy and straightforward. Excellent experience so far.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2023

Wonderful experience. Complete reverse order process automated. Recommend to add more LSP partners and create a provision to refund while picking up the order. Fabulous team for responding and closing the queries raised.

Store

Tasva

Using app

7 months

Total reviews

4

Average rating

4.0

5 / 5 Share

May 24, 2023

Return Prime is such an easy to use app. Customer service is very good and they support always. Return Prime has helped us to manage the returns easily. It increased the customer experience for our customers. I highly recommend to anyone looking for simple to use return system!

Store

Aaheli

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2023

Great support experience from WONDER. also the app is great, and they will add more functionalities in the future.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

May 23, 2023

Good customer service! The support team help us set the app perfectly! And let us know how to use the APP will be more suitable for our store

Using app

About 12 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

May 20, 2023

Amazing A+ service! Always there to help immediately and one on one click by click service! Love it!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2023

I was able to live chat with someone right away after downloading to customize the app to fit my needs. The chat support is super helpful.

Using app

About 1 hour

Total reviews

4

Average rating

2.0

5 / 5 Share

May 18, 2023

If I could 50 stars, I would. Return Prime is such an easy to use app. It took me 15 mins to figure it all out, and I love how easy it is to give our customers an optimal return experience. This is an incredible app, however the best part about it was the onboarding experience. Shubham was just fantastic - he was patient, answered all my questions and made sure I was set up for success. Post launch, he was available to hop on as many calls (not that we needed it) in case if we faced any issues. He even offered to train my dispatch team, which saved me so much time and saved our company 100s of hours in managing and tracking returns. Highly recommend the team and would recommend other vendors to learn from their merchant success offered.

Store

Peach

Using app

About 2 months

Total reviews

11

Average rating

4.6

5 / 5 Share

Dec. 1, 2023

Excellent customer support! It was amazing that Shubham was proactive in ensuring the app was working well & live for my store by reaching out directly to me about my oversight when he noticed I did not launch it properly. It truly speaks to their level of service and commitment to a quality experience with using the app

Using app

7 months

Total reviews

11

Average rating

5.0

5 / 5 Share

May 11, 2023

Very good service and very happy with the App. It's easy to use and customer support is exceptional. Highly recommend it

Store

MsLila

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 10, 2023

Wow wow wow! The onboarding experience was super easy. I had a slight hiccup with the installation, but their amazing customer support Wonder was an absolute dream in helping me not only install the code, but customise the graphics to correspond with our website. All the while communicating with some kick arse GIF's that made me smile while I waited. Once I thought our conversation was coming to an end, they said they would quickly check our logistics integration. Like, talk about going above and beyond.

Using app

About 3 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

May 9, 2023

Top app for returns and exchange management. The setup allows for complete customization. It is very nice that support listens to customers' needs and develops the app in their image. We have been using it for about 8 months and it has developed incredibly month after month, adding more and more features. Top customer support and super nice!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2023

I was struggling to set up my return path with some apps for the last week. Fortunately, I found Return Prime app and installed it to my Shopify store. Soon after installing the app their team contacted me and they have done everything for me from their end. They have guided me to select logistic partner as well. I have never seen this type of amazing service before. I recommend this app for Shopify beginners. The staff connected with me was so talented and done the job to my satisfaction. Thank you so much.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 8, 2023

best app alos integrates with indian lostics provider as well everything is good also the developer is supportive

Using app

9 months

Total reviews

8

Average rating

5.0

5 / 5 Share

May 6, 2023

As a startup I took a free plan to get started and I had some problems. I wrote on the chat, I got a quick answer and I spoke with an exceptional person "wonder" who did everything to solve my problem. Now everything is working properly. very professional support i really recommend.

Store

Gsika

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2023

Easy accessible and user friendly. it saves our time and also convient for customers too. Support is up to the mark.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2023

Very good app. The app is very easy to use. I have not had any issue to implement and start using it. The customer service is also great and efficient. We recommend it.

Using app

About 1 month

Total reviews

1

Average rating

5.0