Return Prime: Return → Revenue
Top rated app for returns, exchange & refunds.
Rating
5.0
feedback
712
chart
#87
All reviews
Rating Breakdown
May 29, 2023
It is a great application that you will need in your store, and they also have the best support team that I have ever dealt with, especially Mr. Shubham, who does an amazing job and makes your dealings with the application easy and beautiful. I recommend this application to you through my personal experience
May 25, 2023
I would recommend this app for the level of dedicated customer support I received while setting up my return process.
May 25, 2023
We just installed the app a few days ago and we were still not sure how to operate properly and had a few questions. Great support! Thank you, Wonder.
May 24, 2023
Wonderful experience. Return Prime is such an easy-to-use app. Customer service is very good and they support always. We are using Return Prime for some months now and we love the app, as all return handling is easy and straightforward. Excellent experience so far.
May 24, 2023
Wonderful experience. Complete reverse order process automated. Recommend to add more LSP partners and create a provision to refund while picking up the order. Fabulous team for responding and closing the queries raised.
May 24, 2023
Return Prime is such an easy to use app. Customer service is very good and they support always. Return Prime has helped us to manage the returns easily. It increased the customer experience for our customers. I highly recommend to anyone looking for simple to use return system!
May 23, 2023
Great support experience from WONDER. also the app is great, and they will add more functionalities in the future.
May 23, 2023
Good customer service! The support team help us set the app perfectly! And let us know how to use the APP will be more suitable for our store
May 20, 2023
Amazing A+ service! Always there to help immediately and one on one click by click service! Love it!
May 18, 2023
I was able to live chat with someone right away after downloading to customize the app to fit my needs. The chat support is super helpful.
May 18, 2023
If I could 50 stars, I would. Return Prime is such an easy to use app. It took me 15 mins to figure it all out, and I love how easy it is to give our customers an optimal return experience. This is an incredible app, however the best part about it was the onboarding experience. Shubham was just fantastic - he was patient, answered all my questions and made sure I was set up for success. Post launch, he was available to hop on as many calls (not that we needed it) in case if we faced any issues. He even offered to train my dispatch team, which saved me so much time and saved our company 100s of hours in managing and tracking returns. Highly recommend the team and would recommend other vendors to learn from their merchant success offered.
Dec. 1, 2023
Excellent customer support! It was amazing that Shubham was proactive in ensuring the app was working well & live for my store by reaching out directly to me about my oversight when he noticed I did not launch it properly. It truly speaks to their level of service and commitment to a quality experience with using the app
May 11, 2023
Very good service and very happy with the App. It's easy to use and customer support is exceptional. Highly recommend it
May 10, 2023
Wow wow wow! The onboarding experience was super easy. I had a slight hiccup with the installation, but their amazing customer support Wonder was an absolute dream in helping me not only install the code, but customise the graphics to correspond with our website. All the while communicating with some kick arse GIF's that made me smile while I waited. Once I thought our conversation was coming to an end, they said they would quickly check our logistics integration. Like, talk about going above and beyond.
May 9, 2023
Top app for returns and exchange management. The setup allows for complete customization. It is very nice that support listens to customers' needs and develops the app in their image. We have been using it for about 8 months and it has developed incredibly month after month, adding more and more features. Top customer support and super nice!
May 8, 2023
I was struggling to set up my return path with some apps for the last week. Fortunately, I found Return Prime app and installed it to my Shopify store. Soon after installing the app their team contacted me and they have done everything for me from their end. They have guided me to select logistic partner as well. I have never seen this type of amazing service before. I recommend this app for Shopify beginners. The staff connected with me was so talented and done the job to my satisfaction. Thank you so much.
May 8, 2023
best app alos integrates with indian lostics provider as well everything is good also the developer is supportive
May 6, 2023
As a startup I took a free plan to get started and I had some problems. I wrote on the chat, I got a quick answer and I spoke with an exceptional person "wonder" who did everything to solve my problem. Now everything is working properly. very professional support i really recommend.
May 5, 2023
Easy accessible and user friendly. it saves our time and also convient for customers too. Support is up to the mark.
May 1, 2023
Very good app. The app is very easy to use. I have not had any issue to implement and start using it. The customer service is also great and efficient. We recommend it.