Return Prime:Return & Exchange for Shopify

Return Prime:Return & Exchange

Automate Returns & Exchanges. Turn Refunds into Revenue
Rating
4.8
Feedback
725
Reviews
Chart
#125
Shopify

All reviews

5 / 5 Share
June 6, 2024

I am Greatful that you went above and beyond to assist me with my issues and am pleased to have worked out my issues. Thank you so much

Store Using app Total reviews Average rating
The Heartbeat Brand 7 months 3 5.0
5 / 5 Share
June 4, 2024

By far the most comprehensive solution for returns and exchanges. An absolute steal for the level of granular support.

Store Using app Total reviews Average rating
Preetibora 4 days 5 5.0
5 / 5 Share
June 3, 2024

Professional support step by step until the issue was resolved. Thank you a lot Return Prime!

Store Using app Total reviews Average rating
KINETIC D.L. About 1 year 1 5.0
5 / 5 Share
June 3, 2024

Have checked and actually tried 5 different apps in this category. Return Prime provides the best features and super quick and clever (+ fun) support. "Wonder" really helped me with solutions I couldn't come up with. Can't wait to publish our new website and see how it really works.

Store Using app Total reviews Average rating
PALAVA japan About 8 hours 9 5.0
5 / 5 Share
May 29, 2024

Thank you return prime you sort our life before return prime we faced so many problems to track the returns but now is very easy to look all these things in one platform. This app works so smooth and Hassel free. Return is so easy now and get less customers complaints. I recommend whose starting their own business this is the best app for that.

Store Using app Total reviews Average rating
Numero Uno 4 months 2 5.0
5 / 5 Share
May 28, 2024

The live chat team are amazing support anytime needed.

Store Using app Total reviews Average rating
Anna Rose Apparel 15 days 1 5.0
5 / 5 Share
May 21, 2024

The app was quite easy to setup. The support is really helpful and quick to respond.

Store Using app Total reviews Average rating
Desi Minimals 1 day 4 5.0
5 / 5 Share
June 12, 2025

highly recommend, great app very easy to use. The team at Return Prime are always very quick to assist us

Store Using app Total reviews Average rating
Sunday Minute Over 1 year 3 5.0
5 / 5 Share
May 16, 2024

The customer support was really helpful. Very nice and easy to use app! Would recommend everyone to use it and handle return / exchange requests more seamlessly

Store Using app Total reviews Average rating
JULODesigns 15 days 2 5.0
5 / 5 Share
May 16, 2024

The customer service is top level. I'm actually surprised about the prompt response and the speed to help me setup. Five star service! Thanks!

Store Using app Total reviews Average rating
Lamb’s Love 36 minutes 6 4.3
5 / 5 Share
May 15, 2024

Great interface for both customer and admin. With new integrations being added regularly, we are able to manage our return journey efficiently

Store Using app Total reviews Average rating
REDTAG Over 2 years 6 4.3
5 / 5 Share
May 13, 2024

I have had a very positive response with the support I received, they was quick and proactive and reached out to me. I highly recommend the use of the app.

Store Using app Total reviews Average rating
Casaveve 3 days 7 5.0
5 / 5 Share
May 10, 2024

Great customer service, responds to questions within minutes, and the app is very easy to get used to.

Store Using app Total reviews Average rating
HAYA 10 days 4 5.0
5 / 5 Share
July 18, 2026

This app enables our customers to have an easy and smooth return process. Great back-end support system.

Store Using app Total reviews Average rating
Cotton Folk About 2 years 1 5.0
5 / 5 Share
Oct. 23, 2024

Amazing app! Customer service is always right there if you ever need help. Highly recommend.

Store Using app Total reviews Average rating
5 / 5 Share
May 8, 2024

We have been using the APP for long time now, an we are happy with it. Also the team so supportive and helpful, thanks

Store Using app Total reviews Average rating
THE CLOSET Over 1 year 7 4.4
5 / 5 Share
May 8, 2024

Very responsive to me at 2am! Helped to solve y shipping issue.

Store Using app Total reviews Average rating
theswankyboho Over 1 year 1 5.0
5 / 5 Share
May 7, 2024

We started using this app recently. It's a feature-rich app with many integrations available. Special shout out to the support team. Very quick and responsive.

Store Using app Total reviews Average rating
Moms Ever 12 days 4 4.0
5 / 5 Share
May 2, 2024

very Supportive Staff. Explained Everything in details and helped about topics which are new for me or I was unaware.

Store Using app Total reviews Average rating
earthofab About 3 hours 8 5.0
5 / 5 Share
April 22, 2024

A very good app, i can say that their support is TOP LEVEL. I really appreciate the help and all the gifs . 100% recomended.

Store Using app Total reviews Average rating
Paola Tienforti - Sito Ufficiale About 4 hours 2 5.0
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