Return Prime:Return & Exchange

Oct. 20, 2023

I had a call with Greeva from customer service to help me set up all of the functions we were looking to implement. She was very helpful and took me through each step to make sure I had everything I needed. Excellent customer service, and a great app! HIGHLY RECOMMENDED.

Oct. 19, 2023

I have been using this application for a while now, and impressed with its user-friendliness and the exceptional customer support they provide. From the moment I started using this app, I was blown away by how intuitive and easy it is to use. The interface is sleek, and navigating through the various features is a breeze. Even if you're not tech-savvy, you'll find yourself comfortably using the same in no time. What truly sets apart is their customer support. I had a few questions and encountered a minor issue, so I decided to reach out to their support team. To my amazement, they responded promptly and were incredibly helpful. They guided me through the issue, ensuring I had a seamless experience. It's clear that they genuinely care about their users' satisfaction. The combination of a user-friendly app and superb customer support is a game-changer. "Order returns by Return Prime" has made my life easier, and I feel confident knowing that if I ever need assistance, they're there to help. This level of commitment to their users is rare and commendable. I highly recommend this application to anyone looking for an app that not only gets the job done but does so with style and exceptional support. Thank you, "Order returns by Return Prime", for making my life easier and more enjoyable!

Oct. 17, 2023

The customer support executive was outstanding. His name is Mark, please give him a salary hike.

Oct. 12, 2023

they helped me set up my store so easy and quick

Oct. 10, 2023

Brilliant customer service..easy plans. Easy set up..

Oct. 5, 2023

They were very kind and helpful. Answered all my questions and showed me a step by step process on his example store.

Sept. 29, 2023

Good app to manage the returns & refunds. Customer support is awesome by Greeva.

Sept. 28, 2023

Excellent app with an amazing customer support team! I ran into couple of integration issues and through the Live Chat I was promptly up and running in matter of few minutes. Moreover the app itself is very intuitive and the documentation is also very thorough and easy to follow.

Sept. 28, 2023

I recently started using the Return Prime app, and it's been a game-changer for my e-commerce store. Managing returns and exchanges has never been easier. The app's intuitive interface and robust features make the whole process seamless. But what truly sets this app apart is its support team. They are responsive and knowledgeable, and go the extra mile to ensure any issues or questions are promptly addressed. Their exceptional service has saved me countless hours and headaches. Return Prime is a must-have for any online retailer, and the outstanding support makes it even more valuable. I highly recommend it to streamline your return processes and improve customer satisfaction. The support team's professionalism and dedication have been a game-changer for me, making my journey with the app smooth and hassle-free. Kudos to the team, especially to Greeva , for their outstanding support. I highly recommend this app to others based on the exceptional support alone. Overall, I can confidently say that this app, combined with its top-notch support, has become an invaluable asset for my operations. If you're looking for a reliable solution with exceptional assistance, this app is definitely worth considering.

Sept. 28, 2023

As a user of the Return Prime app, I am happy to say that it has been a great experience for me. Here is my review of the app: 1) It is Easy to use 2) Optimal return experience: I love how easy it is to give our customers an optimal return experience. 3) The app allows you to use their standard returns policy or your own, and you can also customize the branded email templates Overall, I highly recommend the Return Prime app for anyone looking for a returns management solution for their Shopify store. It is easy to use, provides valuable insights, and allows for customization to fit your store's needs.

Sept. 25, 2023

We are quite satisfied with Return Prime. The interface is easy to use and the whole process of exchange & return has become smooth.

Sept. 22, 2023

wonderful app with top customer service.

Sept. 21, 2023

My experience with Return Prime has been interesting. After a few months of use, here's my review: The customer service is excellent, with prompt and friendly support from Wonder Woman and Shubham. The platform itself is user-friendly and customizable for the customer-facing side. Overall, I recommend considering Return Prime for your returns platform, especially due to its affordability compared to competitors.

Sept. 19, 2023

I recently integrated the Exchange and Return Plugin into my e-commerce website, and I couldn't be happier with the results. This plugin has truly transformed the way we handle returns and exchanges, making the process seamless for both our customers and our team. Here's why I believe it's a game-changer: User-Friendly Interface (5/5): The plugin's dashboard is incredibly intuitive and user-friendly. Our customers now have an easy-to-use interface for initiating returns or exchanges, reducing the number of support queries. Customizable Rules (5/5): The plugin's flexibility is one of its standout features. I could easily set up rules and policies that suited our business needs. Seamless Integration (5/5): Hardly took us 15 mins to sort this part out. Customer Support (5/5): Speaking of support, the plugin's customer service is top-notch.

Sept. 18, 2023

great app. It met all our needs regarding return requests. Our customers can also use it without any problems.

Sept. 15, 2023

Wonder was great! Did everything I needed. Couldn't be happier.

Sept. 14, 2023

Very helpful, easy to set up and great/fast support

Sept. 8, 2023

Problems solved quickly.

Aug. 31, 2023

Potential Security Breach Alert: We have encountered a concerning issue where our shop seems to have gained access to conversations from other shops within our account. This has exposed personal information. We're uncertain about any other potential leaks at this point. Urgent action is required to address this situation and prevent further unauthorized access.

Aug. 31, 2023

We are very happy with both this app, as well as the service. On the app side, the developers are keen on absorbing adjustments and improvements their customers want, which ends up saving a little time here, a little time there. The app does a pretty good job automating everything, which is super helpful - and they continue to improve upon the platform in this regard. On the service side, they have always been happy to help when we had questions, are usually quite quick to respond, and are more hands-on than many larger developers. They also don't just wait for you to contact them with your needs, but rather, reach out to probe what your needs might be. These guys know that it takes effort and focus to build a successful product, and they have done exactly that.