Return Prime: Return → Revenue
Top rated app for returns, exchange & refunds.
Rating
5.0
feedback
712
chart
#85
All reviews
Rating Breakdown
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March 9, 2023
customer support team was amazing and quick in applying the plugin. it seamless experience with support team.
March 9, 2023
Customer support is the best. They've been very helpful and actually very fast in finding a solution to our concerns/requests, they are very responsive considering our time zones. Highly recommended app! Straight forward and gets the job done!
March 7, 2023
The support team helped me within 5 minutes and their service is outstanding. The app is working great and it's easy to customize. I definitely recommend Return Prime!
March 4, 2023
We've only begun to use this app, but I don't think I've ever had a more helpful customer service experience. The live chat was amazing and thorough and even had me laughing at times. So incredibly helpful.
March 3, 2023
Very great support helped me enable the return portal manually. They also helped me add other css customisations to improve my return portal. They put all this effort in for my company when I was using the free plan. I would recommend this app to every business owner who wants to create a return portal for their customers.
March 3, 2023
This app has been a game-changer for our store's refund system. With the Return-App, we were able to streamline our return process and make it incredibly easy for our customers to get their refunds quickly. The app is also incredibly user-friendly. We were able to set it up in no time, and our staff found it easy to use. It's also highly customizable, so we were able to tailor it to our store's specific needs. Overall, the Return-App has been an excellent addition to our store. It's made our refund system more efficient, and our customers are happy with the fast and easy service. If you're looking for a reliable and user-friendly refund app, I highly recommend the Return-App.
March 3, 2023
We've been using Return Prime for 1 year, and I highly recommend it to help your e-commerce work process and address return, exchange, and refund concerns. excellent and unmatched experience with return prime's live chat service, which is really supportive and passionate. Thank you :)
March 2, 2023
Great customer support - the team is available for calls immediately even for first time brands and the installation process was a breeze. Helps make supply chain effective and easy
March 2, 2023
Top Notch! Great and quick response . Support team helps and solves it in no time . Would highly recommend!
March 2, 2023
Hi Earlier we were doing manual returns via mails and other channels which were not channelised and cumbersome. With Returns prime- all our returns are now easily processed and sent for pickup. The customer queries have reduced a lot. Fully recommend this app
Sept. 20, 2023
I can say support is really awesome..and they are building even if features are not available.Once again really appreciate your team work
Feb. 26, 2023
Very good, reliable, fast and above all sympathetic support! The app is highly recommended. Wonder from the support team is the best!
Feb. 24, 2023
This product is all you need for your after-service in D2C. I saw many other apps, but the user experience it provides and its features are pretty unbelievable. It is undoubtedly the best product, the smooth handling of multiple returns to managing exchange for higher to lower value orders. I am yet to explore the bot and other advanced features of the tool. I am already amazed though. Kudos to the team.
Feb. 23, 2023
What a great onboarding experience and quick support via chat. With the customer support's help, i was able to finish the installation within minutes including customization of the customer account page. The app has all the features i need and so far everything has worked as advertised. Highly recommended!
Feb. 22, 2023
very nice service! wow it is automatic! i don’t have to do anything! it is very very helpful! it also guides! its does all the work!
Feb. 20, 2023
Great help and commitment from the Return Prime team and would definitely recommend this app to anyone wishing to add an easy to set-up, simplistic return method to their store!
Feb. 19, 2023
Exceptional experience with support............................................................................
Feb. 18, 2023
One of the best apps available for Return & Exchange management on Shopify. I have been using the app since 3-4 months now and it works seamlessly. Their main USP is to push for exchanges as against just accepting Returns. Support team is quite open to feedbacks and improvements. Also the team is very highly equipped to understand the nuances and figure out a solution. Big shout out to SHUBHAM who has dealt with my innumerable questions and for assisting me regarding all issues.
Feb. 17, 2023
Easy to handle and Customer service is excellent. Fast replay and help me through complete setup procedures.