All reviews

Rating Breakdown

  • 5
    97% (654 ratings)
  • 4
    1% (9 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 96% (645)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 28, 2023

I am not here to talk about the app, I am here to speak on their customer support. Let you get stuck with any problem these guys will have a hand for you. They are excellent in customer support. They have saved my ship a lot of times when I was sinking. HATS OFF

Store

Kidulan

Using app

7 months

Total reviews

10

Average rating

4.9

5 / 5 Share

Aug. 28, 2023

Your guidance and support have meant a lot to us. We appreciate everything you've done to assist us and we look forward to working with you again in the future.

Store

Duders

Using app

About 1 month

Total reviews

1

Average rating

3.0

5 / 5 Share

Dec. 4, 2023

Best

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

Customer service was spectacular. Could not have had a better experience with that. I am confident this app will save me a lot of time processing returns/exchanges.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2023

We just started using this app and the app is far better than what other options we got in store. This app streamlines the return, and exchange process and saves you lots of time and resources. There are some features missing and we hope the team will work on it. The onboarding was seamless, and the set up incredibly easy. The support team is very friendly, helpful, and responsive, one of the best things about the app.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

The Return Prime App has definitely made my store more convenient. As team members Shubham & Greeva who frequently dealing with the issues regarding integration. However, this app has streamlined the entire process and made it remarkably hassle-free.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

The best aftermarket app ever created, the support is excellent and they fully support you throughout the onboarding process. I thank the team and especially Greeva Mishra for all the support offered

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

Moreover, the representative's patience and willingness to go the extra mile were truly remarkable. They guided me through each step of the troubleshooting process, making sure I was comfortable and confident in executing the required actions. This level of personalized attention is a rarity in today's fast-paced world, and it left a lasting impression on me.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 27, 2023

Great Potential with Exceptional Support Return Prime App has been a valuable addition to our website, streamlining various tasks and improving efficiency. While there's room for improvement in some features, the dedicated sales and support team has been exceptional. They've tirelessly worked to find workarounds for our concerns, even when the tech front wasn't fully ready. Overall, we rate it 5 stars as of now However we anticipate further growth and enhancements with future updates.

Store

FUGAZEE

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 27, 2023

Super useful tool! Over the past few months, it has significantly reduced inbound queries related to returns. Beyond that, the tool's comprehensive analytics have provided us with valuable insights into return patterns and reasons. I highly recommend considering this powerful tool.

Store

FUAARK

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 19, 2023

ITS REALLY AWESOME SOFTWARE , IT IS VERY VERY EASY TO INSTALL AND MANAGE OUR ALL TYPES OF QUERY . I RECOMMENED TO ALL E COMMERCE OWNERS . THANKS RETRUN PRIME ....

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2023

Fast and efficient. Everything was setted in few minutes. Chat operator was able to help me to make the change for me.

Store

Madiva

Using app

5 months

Total reviews

4

Average rating

4.8

5 / 5 Share

July 14, 2023

Super easy to set up (much muck quicker than other return apps and with much less frustration), works perfectly and the service is just the best I ever experiences with a Shopify App. Really recommendable.

Store

CYCLITE

Using app

About 5 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

July 12, 2023

I love the app even though i feel like its abit pricy, but we have been using it for a while now and its really cool and we love the customer support

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 12, 2023

Every one will be happy with you guys as the support team taking seriously that and get it easy for the clients. I'm personally happy with the support team. Thank you guys Good luck

Store

Jilmil

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2023

I don't know what took me so long. Customer support is very attentive, pleasant, and helpful. Allowed me to customize the app exactly as I need for my customer base. Held my hand thru the process. Now I've simplified a process that used to take my time away.

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2023

Believe me their customer support is far more better than many big companies, they are so kind polite and helpful towards their clients. support staff @wonder guided me to integrate the app to my website and done it only in few minutes. loved their service. Fast and quick service. Appreciate it.

Store

Vemora

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2023

I love the functionality but more than that, their support is excellent. They have helped me quickly get up and running and assisted with solving both user & system issues. Thanks! I'm sure my customers will far prefer this solution than the previous solution I had installed.

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

July 7, 2023

Your on time resolution of any issue was ultimate and we are happy for your service kindly maintain your service like this Thank you

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 6, 2023

Superb Support team. Loved the response and the way they handled the entire issue. They surely know how to make customers happy.

Using app

16 days

Total reviews

1

Average rating

5.0