Return Prime:Return & Exchange for Shopify

Return Prime:Return & Exchange

Automate Returns & Exchanges. Turn Refunds into Revenue
Rating
4.8
Feedback
773
Reviews
Chart
#298
Shopify

All reviews

5 / 5 Share
April 3, 2024

I would like to say thanks for quickly help and my issue has been resolved.

Store Using app Total reviews Average rating
Domin8Active 25 days 3 5.0
5 / 5 Share
March 28, 2024

He was exceptionally patient, helpful, and resourceful! I am delighted to use your app based on this level of customer service and kindness.

Store Using app Total reviews Average rating
Ibby and Puzz 2 days 1 5.0
5 / 5 Share
March 27, 2024

Customer support is second to none.

Store Using app Total reviews Average rating
Journo Travel Goods 11 months 5 5.0
5 / 5 Share
March 26, 2024

Very good service , satisfied with instant solutions.Would like to get plans with more than 450 request per month

Store Using app Total reviews Average rating
Sadda Fashion 5 months 4 5.0
5 / 5 Share
March 22, 2024

So helpful!! Always making exchanges/returns easy! Thanks so much!

Store Using app Total reviews Average rating
Katia Designs Over 1 year 10 5.0
5 / 5 Share
March 21, 2024

Outstanding customer service support.

Store Using app Total reviews Average rating
GPI Moto 6 days 3 5.0
5 / 5 Share
March 20, 2024

The Return Prime app went above and beyond my expectations. Its return and exchange process was seamless, and the user-friendly interface made integration and set-up effortless. What truly impressed me was the outstanding customer service. The support team was prompt, attentive, and incredibly helpful, going the extra mile to address all my concerns. To sum up, my experience with Return Prime was outstanding, and I enthusiastically recommend it for its efficiency and exceptional customer service. Best Shopify App I've used to date!!

Store Using app Total reviews Average rating
Roving Mode About 7 hours 3 5.0
5 / 5 Share
March 13, 2024

Facile de configuration et d'utilisation. Le + : un service ultra rapide et efficace.

Store Using app Total reviews Average rating
BeFoxi 1 day 1 5.0
5 / 5 Share
March 7, 2024

App is great, I had a call with Shubham to walk me through the app and help me set it up. He was extremely helpful and understanding. Highly recommend it.

Store Using app Total reviews Average rating
KHV CONCEPT About 20 hours 1 5.0
5 / 5 Share
March 6, 2024

I installed the app and started chatting with customer service via chat. they noticed I had just signed up and reviewed my dashboard. Claire did a deep dive to make sure all items on a new account were set up and was extremely attentive and responsive when I asked many questions to make sure I understood the app. She was really helpful honestly and explained things succintly. I am really happy with the level of support and it makes me feel confident in using this app moving forward.

Store Using app Total reviews Average rating
LEO GARNETTE About 1 hour 3 5.0
5 / 5 Share
March 5, 2024

Great customer service, quick response and effective

Store Using app Total reviews Average rating
No Emotions Over 1 year 2 5.0
5 / 5 Share
Oct. 14, 2024

we've been with return prime for about a year and they have been great!

Store Using app Total reviews Average rating
Parentgiving Over 1 year 9 4.9
5 / 5 Share
Feb. 27, 2024

I had Wonder help me set up Return Prime and she did a great job and was very helpful. Great app

Store Using app Total reviews Average rating
Redback Liftwear About 1 hour 4 5.0
5 / 5 Share
Feb. 27, 2024

The best customer service ever.

Store Using app Total reviews Average rating
Best Bronze 4 months 6 4.3
5 / 5 Share
Feb. 26, 2024

We've been using this app for quite some time now, and and while some things were a little strange and clunky at first, a LOT of improvements have been made and new features added during that time. The ability to process a single refund for multiple items being returned is huge, and made things a lot easier for us and our customers. Support is always fast to respond (often instant) and very helpful, and they have implemented features that we've been asking for. We also recently updated out site using a new theme, and our developer had no trouble customizing the app's text and buttons to match the style of or new site, so that's another plus. Doing it right, Return Prime!

Store Using app Total reviews Average rating
Retrogression Over 1 year 12 3.9
5 / 5 Share
Feb. 21, 2024

Return Prime has been a great solution for our returns and exchanges! I love that you can create different rules for exchanges versus returns - a lot of other apps don't have that. The customer service is SO responsive and they will walk you through any questions you have & responds within minutes

Store Using app Total reviews Average rating
BELLE Over 1 year 8 5.0
5 / 5 Share
April 10, 2024

Superb Support! Love it. One of the best support I ever experienced.

Store Using app Total reviews Average rating
SILISOUL About 2 months 1 5.0
5 / 5 Share
Feb. 20, 2024

Just started testing out this app and the support in setting up the account was beyond phenomenal. Great support on the online chat as I was helped setting up the account.

Store Using app Total reviews Average rating
STR8 SPORTS, Inc. About 16 hours 3 3.3
5 / 5 Share
Feb. 19, 2024

First class customer service and it's very easy to get in touch with customer service. Customer service helped to solve the problem i faced with the app at lightning speed!

Store Using app Total reviews Average rating
Passiontree Marketing Sdn Bhd About 2 hours 2 5.0
5 / 5 Share
Feb. 16, 2024

Great customer service, very happy with it.

Store Using app Total reviews Average rating
Heavy Hues Label About 1 hour 2 5.0
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