All reviews

Rating Breakdown

  • 5
    98% (698 ratings)
  • 4
    1% (10 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)
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5 / 5 Share

Feb. 20, 2023

We are satisfied with how the Return Prime Support Team assists us in our questions and concerns. We are still new using the app but we are finding it very useful and hassle-free. The settings are a bit tricky at first especially on how to set up the reasons for the return. Also had an issue with the return address but got an assistance right away from the support team!

Using app

3 months

Total reviews

12

Average rating

5.0

3 / 5 Share

Feb. 15, 2023

I just added this to my store. I wanted to start off with the free plan with 5 requests a month. I was setting up everything and noticed I have to pay $19.99 a month to be able to let my customers exchange for other products. That seems a little pointless to me and does not make any sense. If you are going to allow up to 5 requests (exchanges and returns) for a free plan, shouldn't that include any EXCHANGE? or at least offer a free trial? I will be switching to another app unfortunately.

Using app

1 day

Total reviews

16

Average rating

3.3

5 / 5 Share

Feb. 15, 2023

the best assistence, very quick and very good person. i reccomand it for your business and for a good return

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 13, 2023

10/10 really like the customer service they are very lovely and will help you even thought you are a starter

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 8, 2023

The app is a very helpful app and very convenient to use. A great app with excellent features and even better customer support. For a small business, this app has the best combination of price, support and features and can scale with your business.

Using app

2 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 7, 2023

Great app for returns and exchanges, easy to navigate, responsive support. Thank you very much for the app! It helps a lot.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 3, 2023

Great app for returns and exchanges Also, team was very supportive. Resolved all the problems and confusion just in hours. Thanks Shubham and Team Kuddos!!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 3, 2023

Très bonne application de gestion des retours ! D'autant plus que le support n'est pas mis de côté, rapide, agréable, efficace ! Je recommande fortement

Store

WELMADE

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2023

BEST CUSTOMER SERVICE!!!! Quick and Responsive when I had an issue, they fixed it immediately! Thank You!

Using app

7 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Feb. 1, 2023

Great app! Fairly easy to set up. Needed some help setting a few things up in the backend and the custumer support was super quick and very accomodating. The App seems to be working well so far. I am pleased. Would recommend.

Using app

11 days

Total reviews

6

Average rating

4.3

5 / 5 Share

Jan. 23, 2023

The customer support team is very friendly, helpful, and responsive. I've tried a few different return apps and this one is the best one I've tried, for the price. The onboarding is succinct, and I like the super hero theme. 10/10, would definitely recommend this to anyone who's trying to free up their time and provide a good customer experience

Using app

5 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

Return Prime app helped us to automate the process. The support team quickly jumped over a Google meet call and helped us fix the issue we were facing. We recommend this app for all the merchants who are manually handling the return process.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2023

Easy set up, helpful customer service and a wonderful app! Surely recommend this for all businesses who are thinking of offering returns

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2023

Totall worth the money, we are loving it. Streamlined the whole exchange process. Kudos to the developers and also the support team, very proactive. 5 stars deserved indeed

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

Brilliant app, straight forward to setup with incredible support when I needed a little help or had questions. Many other developers could learn from this company!!

Using app

2 days

Total reviews

6

Average rating

4.5

5 / 5 Share

Dec. 26, 2022

An easy-to-set-up return/exchange management tool coupled with great customer support! Very satisfied with the experience.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2022

Amazing app. My customers love it. Fast and easy return and great customer service! 100% recommend it to Others

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 26, 2022

Hilfreiche Funktionen für den Retourenprozess, Formulare übersetzbar, sehr schneller und hilfsbereiter Kunden-Support.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2022

Just what we need to deal with returns and damaged good refunds. Wonder helped me set up the app and choose the settings.. Great service

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 25, 2022

wonder helped me in everything related to the app and she even respond generously and more cunningly.... recommended For anyone.. beginner friendly and easy setup and great customer service

Using app

About 1 month

Total reviews

4

Average rating

5.0