Return Prime:Return & Exchange for Shopify

Return Prime:Return & Exchange

Automate Returns & Exchanges. Turn Refunds into Revenue
Rating
4.8
Feedback
725
Reviews
Chart
#125
Shopify

All reviews

5 / 5 Share
Jan. 4, 2024

Return Prime for Shopify is a standout for managing returns and exchanges. Its intuitive interface and efficient process make handling customer returns hassle-free. The customization options are a plus, providing flexibility to match our store's policies. Highly recommended for any Shopify store seeking a reliable returns management solution

Store Using app Total reviews Average rating
Adorehome 1 day 10 5.0
5 / 5 Share
Jan. 4, 2024

Just set it up but love the live chat support. They helped me get it all going!

Store Using app Total reviews Average rating
ROCKNOT 1 day 4 5.0
5 / 5 Share
Jan. 8, 2024

Return Prime is helping us a lot to handle our returns more efficiently. Support is fabulous.

Store Using app Total reviews Average rating
INCLUD 2 months 4 5.0
5 / 5 Share
Jan. 2, 2024

Return Prime has been a helpful tool with a super helpful support team. Their product allows us to have an industry-standard return and exchange process, improving our customer experience, as well as our internal management of returns by providing us a workflow that we can actually operate and monitor very easily. From my experience, their support staff is easily available and can help with everything we've ended up needing. Integrates with Shipstation, too, so managing return shipping is automated and easy. I do recommend!

Store Using app Total reviews Average rating
Outsider Supply 5 months 3 5.0
5 / 5 Share
Jan. 2, 2024

They helped me solve technical issues! I barely had to lift a finger!

Store Using app Total reviews Average rating
highheelsformen About 1 month 2 5.0
5 / 5 Share
Dec. 28, 2023

Nice Customer Service

Store Using app Total reviews Average rating
Neva Clothing India About 21 hours 1 5.0
5 / 5 Share
Dec. 23, 2023

The Return Prime app exceeded my expectations with its seamless return process and user-friendly interface. What truly stood out was the brilliant customer service—prompt, attentive, and incredibly helpful. The support team went above and beyond to address my concerns, making the overall experience with Return Prime truly exceptional. I highly recommend this app for its efficiency and outstanding customer service via Greeva

Store Using app Total reviews Average rating
Janasya 2 days 4 5.0
5 / 5 Share
Dec. 20, 2023

Exceptional service from Return Prime! Swift and hassle-free returns, coupled with a responsive and friendly team. Their efficiency and commitment to customer satisfaction have truly impressed me. A go-to for stress-free returns/Exchange—highly recommended!

Store Using app Total reviews Average rating
Zink London 4 months 4 5.0
5 / 5 Share
Dec. 20, 2023

I am not yet familiar with this application, so I will be checking various settings as I go along. The chat progresses in real time, so I was able to proceed without stress until the problem was resolved.

Store Using app Total reviews Average rating
Sockwell Japan About 2 years 6 5.0
5 / 5 Share
June 17, 2024

Great app with excellent customer service! They have fixed a few things I was having trouble with. Always quick, easy, and efficient! Very happy with the app!

Store Using app Total reviews Average rating
PKC Collection About 2 years 2 5.0
5 / 5 Share
Dec. 14, 2023

Still exploring the feature but the support has been phenomenal throughout setup, with agents able to adjust my flow for me when I get stuck.

Store Using app Total reviews Average rating
BEACHBUM® 6 months 5 5.0
5 / 5 Share
Dec. 14, 2023

the app works very good and the support is excellent! they also listen to you if you have ideas how to upgrade the app. Im very happy to work with them!

Store Using app Total reviews Average rating
JS Shop 5 months 1 5.0
5 / 5 Share
Dec. 13, 2023

Best customer servies and quick response. Support person was really helpfull and quick to respond.

Store Using app Total reviews Average rating
Steples 1 day 2 5.0
5 / 5 Share
July 24, 2026

The service that I have received was so seamless. One of the best experience and very smooth I'll say . Madhav has been very helpful and patient with the whole process of making me understand the dashboard and other additional feature that i was not aware about .

Store Using app Total reviews Average rating
TRAPIN Almost 3 years 2 4.5
5 / 5 Share
Dec. 4, 2023

Great customer service! Got our issues and questions addressed right away.

Store Using app Total reviews Average rating
L'Oeuf Poché 13 days 1 5.0
5 / 5 Share
Dec. 3, 2023

Very helpful support. Customized everything how I wanted very fast.

Store Using app Total reviews Average rating
Vugalli 2 months 7 5.0
5 / 5 Share
Dec. 5, 2023

They are so helpful and all work very well even they work for three days special to give me code to run something special in my store they stay with me for 2 hours till they make sure that all work well thanks guys

Store Using app Total reviews Average rating
czozo 6 days 4 5.0
5 / 5 Share
Nov. 30, 2023

The app itself is so easy to use and very customer friendly. The support I received when setting up was amazing too. Would definitely recommend.

Store Using app Total reviews Average rating
Fun Dad Dean Shop About 2 hours 1 5.0
5 / 5 Share
Nov. 30, 2023

The help desk at Return prime is amazing and excellent, helped me with a critical issue which was pending for a long time, very quick response and resolution, appreciated

Store Using app Total reviews Average rating
Shop The Arena About 2 years 6 3.5
5 / 5 Share
Nov. 29, 2023

Super helpful customer service/support!

Store Using app Total reviews Average rating
Maguire Shoes Over 1 year 3 5.0
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