Return Prime: Return → Revenue

Dec. 24, 2022

It's an awesome app when it come to smooth return/exchange customer experience, that too with your own branded return page. In the earlier app we there were not much options to return and re-ship the return items to the customer, but with this app we can do all that with much ease. The team is also very supportive particularly Shubham who helped us very much during onboarding process and was very proactive & patient towards resolving our queries even after onboarding. Just one thing if you guys can introduce the bulk refund in a single order, means if there are multiple products to be refunded in a single return request then we have to issue the total refund by mapping one product only instead of all the product. All the very best team Return Prime !

Dec. 21, 2022

Easy set up, could be a bit tricky to do it but there's a great and fast response from customer service. That make everything easy to set.

Dec. 21, 2022

just started using it as of now it works very smoothly, it helps us to reduce operation time, customer interaction....

Dec. 20, 2022

管理画面が英語であることを除けば、日本向けの同種のアプリより格段に低コストで導入でき、かつ、同等以上の機能を持っているので大変おすすめです。 サポートの対応も迅速かつ丁寧で、安心して利用できます。 英語が極端に苦手な場合を除き、多くの場合、満足度が高いアプリと言えます。

Dec. 18, 2022

My experience with Wonder was great... i was having issues with my return prime not showing up and she was able to fix the problem within 10 mins ....very informative on the process and had lots of patience with my concerns.. thanks so muchh!!!

Dec. 16, 2022

It's been super smooth and easy working with Return Prime. The interface is very nice and it was nice to see that it used our font and adding the brand colour was easy. Nice to know there is support on hand should we need.

Dec. 15, 2022

Great app, easy to configure, the guides are very helpful and they even offered a 15 minute call to help you out. Great app would recommend

Dec. 14, 2022

We really like Return Prime, the support answers just in some minutes. Better than the alternatives :) Well, I didn't have any problem , just asked some customizations and guidance.. Perfectly solved..

Dec. 13, 2022

I switched to Return Prime from another service more than 1 year ago. I find the app useful, with many good features like Exchange for any product in the store, various refund options for my customers, incl. bank transfer which is absolutely needed for the markets my store operates. The back-end works smooth and my overall experience with Return Prime is positive. The team behind the app is very responsive and open for new features and improvements.

Dec. 13, 2022

I was looking for a easy returns app to instal on my shopify account and tried Return Prime, my theme was not compatible and i was helped directly by their customer support which had it up and running within minutes. The process was very easy and the service provided was spot on. Very happy customer. Thank you.

Dec. 12, 2022

so far so good. easy to implement and customizable. cannot speak to the flow of use as we haven't had returns just yet. but will look forward to measuring the flow then.

Dec. 5, 2022

this app is great, very easy and simple to use, and has a very cooperative support team. thank you for this great app

Dec. 5, 2022

Works perfectly! lovely and responsive customer support too. The App is very well thought out and built. Perfect for any store from India.

Dec. 2, 2022

this app is great, very easy and simple to use and very cooperative support team. thank you for this great app

Dec. 1, 2022

Still in the final setup phases of this app, but so far fairly happen. I did find that it doesn't integrate perfectly with UPS for automation (auto-approval of requests), but otherwise the customer interface is great and the admin interface is straightforward. The support chat is pretty quick and helpful as well. Looking forward to getting fully up and running.

Nov. 27, 2022

I just started using it and have done one exchange. The process was very easy. I am mostly writing this review now because onboarding and set-up was very easy between the parts I did on my own and the customization I asked support to help with. The person who helped me was amazing! They were able to answer every question I had. Awesome first impression. Glad I switched from the very expensive app - Aftership which wanted to charge me $119 just to add the ability to do exchanges in addition to returns. Thanks Return Prime for making this switch easy.

Nov. 25, 2022

I wanted to use this help to provide a quick and easier option for my clients and us as a business, when it comes to the return process. I tried to set everything by myself, however, I needed help along the way and their team provided that. They were quick and efficient to solve the problem we encountered. Their team is always available and just a click away. So far, so good! Great experience and I definitely recommend using their app. It makes our lives much easier ;)

Nov. 25, 2022

The support provided for this app is fantastic! Highly recommend! Thank you!!! Looking forward to using this with our customers and helping them have a great experience when using the return/exchange process.

Dec. 12, 2022

I loved the app best app for order return and exchange request, Support team is really quick and supportive. thankyou.

Nov. 23, 2022

Great support and very usable and user friendly app. Customer tech helped me with setup and gave me some recommendations to get things going.