All reviews

Rating Breakdown

  • 5
    97% (654 ratings)
  • 4
    1% (9 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 96% (645)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 20, 2023

Quick and fast integration. Makes the entire process of returns and exchanges very convienient. Special thanks to the team for their Start up program.

Store

Andune

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2023

Works well and has very good customer service. The pricing is also very affordable as well. Highly recommend

Using app

3 months

Total reviews

9

Average rating

4.6

5 / 5 Share

April 19, 2023

Awesome support team the process of setting up was very quick so go for Return Prime if you are looking for a return or an exchange app for Shopify.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2023

The live chat at Return Prime was exceptional. They were prompt, attentive, and dedicated to ensuring that I had a positive experience with the app. Thanks to their expertise and hard work, I am now able to use Return Prime with ease and confidence. Highly recommended!

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 18, 2023

Return prime is a good for return and exchange process.

Store

Qurvii

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2023

Great and fast support ! Clear explanations. Attentive attitude to the client. Thanks a lot, guys!

Using app

4 days

Total reviews

9

Average rating

5.0

5 / 5 Share

April 14, 2023

AMAZINGGGG CUSTOMER SERVICE!!!! QUICK AND PROMPT! 10/10. I HAD AN ISSUE WITH MY ACCOUNT AND THEY WENT IN AND FIXED IT. THEY DIDNT HAVE TO WALK ME THROUGH IT. I CANNOT RECCOMEND THIS APP ENOUGH. IF YOUR LOOKING TO AUTOMATE RETURNS AND SAVE TIME, YOU NEED THIS APP! YOU WONT REGRET IT. THIS IS THE REAL DEAL.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2023

My representative Shubham was AWESOME! He went above and beyond what was asked of him regarding the app. He also assisted me with creating order exchanges and explained the automatic inventory stock.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2023

We just downloaded this app and already the customer support has been quick and amazing! They answered all my questions and made onboarding a breeze.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2023

Return Prime has made handling returns, exchanges, and refunds incredibly easy. The platform's seamless integration with my shipping providers which simplifies the process while offering in-store returns and store credit refunds. The migration from my previous app was hassle-free, and the customer support has been outstanding. Overall, Return Prime is a fantastic solution for any e-commerce business looking to improve its returns management.

Using app

26 days

Total reviews

11

Average rating

5.0

5 / 5 Share

March 30, 2023

EASY TO REACH A REP & SHE WAS SUPER ATTENTIVE TO ALL MY REQUESTS/ NEEDS. HER NAME WAS WONDER WOMAN...

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2023

Getting the app set up took some time (an hour or so, as expected), but once ready the app would not automatically enable. I got on with live chat, and they were helping within minutes. Support was friendly and quick.

Using app

2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

March 29, 2023

Amazing customer service experience. The person who helped me went above and beyond. They help out with any issues you need fast.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2023

I haven't used the app yet. I just added the app to my store and I needed assistance setting it up. The representative went through the provisions and set everything up for me. I look forward to using it. Thank you so much!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

March 25, 2023

I have only just installed the app but the customer service has been excellent so far. I look forward to seeing how it works with my returns/exchanges and maybe I'll be able to come back and upgrade it to 5*

Using app

About 2 hours

Total reviews

3

Average rating

4.3

5 / 5 Share

March 16, 2023

I would recommend this application to anyone who need a flow that works very smooth...the support for this application is also amazing if you ever need any help..

Store

Outrank

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 16, 2023

Very useful app for sorting returns & support is extremely helpful and fast to reply to any queries.

Using app

5 months

Total reviews

8

Average rating

5.0

5 / 5 Share

March 13, 2023

Amazing app and support is very helpful, they were very quick to respond and all questions were answered and all issues were resolved within few minutes. I was having hard time to find an app that can help me to manage returns and exchanges, I am very happy that I found this, it is working well for me. I highly recommend this app.

Store

Kotyss

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

March 13, 2023

This is one of the amazing app for returns, the flow is very smooth, be it return options, payment refunds, exchange, everything is good and support system is also amazing. The best part is, it is most economical.

Store

Yelloe

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2024

Could not help enough, very swift and to the point.

Using app

Over 1 year

Total reviews

1

Average rating

5.0