All reviews

Rating Breakdown

  • 5
    97% (654 ratings)
  • 4
    1% (9 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 96% (645)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 10, 2024

Superb Support! Love it. One of the best support I ever experienced.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

Just started testing out this app and the support in setting up the account was beyond phenomenal. Great support on the online chat as I was helped setting up the account.

Using app

About 16 hours

Total reviews

3

Average rating

3.3

5 / 5 Share

Feb. 19, 2024

First class customer service and it's very easy to get in touch with customer service. Customer service helped to solve the problem i faced with the app at lightning speed!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

Great customer service, very happy with it.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

I was helped today by Claire and nothing was too much trouble, I have never had such good customer service or found an app with so much help to set up, really excellent, thank you so much.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Perfekte Lösung für unsere Prozesse! Auch bei Problemen oder Unklarheiten hilft der Support jederzeit und unterstützt. Wir freuen uns auf die weitere Zusammenarbeit! Definitiv verdiente 5 Sterne!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

Great CS support while setting up the app! Still figuring it out but seems like it will meet all of our needs to streamline and help with our return/exchange process and giving our customers a better experience!

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

What brilliant service! I had a small issue with defining a product tag and support sorted the issue out in less than 5 minutes! ' Wonder ' responded within seconds and resolved it within minutes. Now that's what you call great customer service. For the support alone, I would give 10 stars if I could! Thank you so much.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2024

great

Store

Happy2U

Using app

About 2 months

Total reviews

9

Average rating

4.6

5 / 5 Share

Jan. 22, 2024

FUE UNA PERSONA MUY AGRADABLE EN SU CONVERSACION Y ME AYUDO EN TODO LO QUE NECESITABA. EXCELENTE TRATO Y SERVICIO.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2024

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

Thanks for helping out . we got instant and prompt support . Thank you so much for fantastic support. Keep it up . Regards, Devendra Loosebucket

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

I'm not savvy at all with regard to adding Apps and making sure they work and function properly. But I was blessed to have the opportunity to work with Greeva with Return Prime customer service. Greeva was able to assist me with setting up my account with ease. Basically, Greeva said, sit back and let me get you setup! This was one of the best customer service experiences that I ever experienced.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

customer service is fast and they are very helpful !!!!

Using app

6 months

Total reviews

4

Average rating

4.3

5 / 5 Share

Jan. 10, 2024

its the best app to manage and allow customers to make returns and exchanges on shopify with amazing support for anything.

Store

Actan

Using app

4 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

Customer service was amazing! I love how they helped and responded to my questions. Thank you! *wink*

Using app

4 days

Total reviews

13

Average rating

3.2

5 / 5 Share

Jan. 8, 2024

This app is perfect when you need to integrate exchanges and returns on your shopify store and the support team is great with any questions you may have!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2024

Makes handling returns a snap! Customer service is great. Whenever there is an issue, I just jump on chat and my issue gets resolved quickly! Thank you!

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 5, 2024

Using app

8 months

Total reviews

1

Average rating

5.0