Return Prime: Return → Revenue

Dec. 14, 2022

We really like Return Prime, the support answers just in some minutes. Better than the alternatives :) Well, I didn't have any problem , just asked some customizations and guidance.. Perfectly solved..

Dec. 13, 2022

I switched to Return Prime from another service more than 1 year ago. I find the app useful, with many good features like Exchange for any product in the store, various refund options for my customers, incl. bank transfer which is absolutely needed for the markets my store operates. The back-end works smooth and my overall experience with Return Prime is positive. The team behind the app is very responsive and open for new features and improvements.

Dec. 13, 2022

I was looking for a easy returns app to instal on my shopify account and tried Return Prime, my theme was not compatible and i was helped directly by their customer support which had it up and running within minutes. The process was very easy and the service provided was spot on. Very happy customer. Thank you.

Dec. 12, 2022

so far so good. easy to implement and customizable. cannot speak to the flow of use as we haven't had returns just yet. but will look forward to measuring the flow then.

Dec. 5, 2022

this app is great, very easy and simple to use, and has a very cooperative support team. thank you for this great app

Dec. 5, 2022

Works perfectly! lovely and responsive customer support too. The App is very well thought out and built. Perfect for any store from India.

Dec. 2, 2022

this app is great, very easy and simple to use and very cooperative support team. thank you for this great app

Nov. 27, 2022

I just started using it and have done one exchange. The process was very easy. I am mostly writing this review now because onboarding and set-up was very easy between the parts I did on my own and the customization I asked support to help with. The person who helped me was amazing! They were able to answer every question I had. Awesome first impression. Glad I switched from the very expensive app - Aftership which wanted to charge me $119 just to add the ability to do exchanges in addition to returns. Thanks Return Prime for making this switch easy.

Nov. 25, 2022

I wanted to use this help to provide a quick and easier option for my clients and us as a business, when it comes to the return process. I tried to set everything by myself, however, I needed help along the way and their team provided that. They were quick and efficient to solve the problem we encountered. Their team is always available and just a click away. So far, so good! Great experience and I definitely recommend using their app. It makes our lives much easier ;)

Nov. 25, 2022

The support provided for this app is fantastic! Highly recommend! Thank you!!! Looking forward to using this with our customers and helping them have a great experience when using the return/exchange process.

Dec. 12, 2022

I loved the app best app for order return and exchange request, Support team is really quick and supportive. thankyou.

Nov. 23, 2022

Great support and very usable and user friendly app. Customer tech helped me with setup and gave me some recommendations to get things going.

Nov. 22, 2022

Shubham's patience and knowledge to help get my store setup for returns has been incredible. We are launching a returns portal for the first time, and couldn't do it without Return Prime's help. I can't thank Shubham enough for his dedication to getting my store pointed in the right direction, looking forward to seeing the benefits!

Nov. 22, 2022

A very simple, efficient and intuitive application that makes exchange/returns management way better! Also, if you've got a problem, the customer service is very responsive and friendly!

Nov. 22, 2022

I was introduced to Returns Prime last month and honestly it has really changed the way we handle and process returns. After searching for many months we found the perfect returns platform for the Indian market as it integrates seamlessly with Indian courier providers. The service team is also very prompt and responsive. Great job !!

Nov. 21, 2022

We are satisfied with Return Prime, and the customer support is excellent. Absolutely awesome. The customer service is better than any other app I have used. Attentive and more than helpful and very quick to get back to you with any questions or help. I would recommend this app to anyone how needs to streamline their returns...

Nov. 15, 2022

Added this app to my store and it works great. They even resized the fonts to match my stores fonts for me.

Nov. 13, 2022

Great onboarding experience. Support is awesome. Installed the app within few minutes & ready to go.

Nov. 10, 2022

I use this app to make exchanges easier for our customers. With this app, customers can choose to exchange within all products, and not just for the product they purchased. The set up was easy, and the customer service reps respond quickly.

Nov. 7, 2022

Does the trick. Makes the process very smooth. The only thing I don't like is their name makes it hard to search for questions that need answering because the search will take you to amazon prime results. I have had a good experience with their customer service chat boxes, though. All in all, great app.