All reviews

Rating Breakdown

  • 5
    96% (654 ratings)
  • 4
    1% (8 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 95% (646)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 18, 2023

I was able to live chat with someone right away after downloading to customize the app to fit my needs. The chat support is super helpful.

Using app

About 1 hour

Total reviews

9

Average rating

2.9

5 / 5 Share

Dec. 1, 2023

Excellent customer support! It was amazing that Shubham was proactive in ensuring the app was working well & live for my store by reaching out directly to me about my oversight when he noticed I did not launch it properly. It truly speaks to their level of service and commitment to a quality experience with using the app

Using app

7 months

Total reviews

14

Average rating

5.0

5 / 5 Share

May 11, 2023

Very good service and very happy with the App. It's easy to use and customer support is exceptional. Highly recommend it

Store

MsLila

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 10, 2023

Wow wow wow! The onboarding experience was super easy. I had a slight hiccup with the installation, but their amazing customer support Wonder was an absolute dream in helping me not only install the code, but customise the graphics to correspond with our website. All the while communicating with some kick arse GIF's that made me smile while I waited. Once I thought our conversation was coming to an end, they said they would quickly check our logistics integration. Like, talk about going above and beyond.

Using app

About 3 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

May 8, 2023

best app alos integrates with indian lostics provider as well everything is good also the developer is supportive

Using app

8 months

Total reviews

8

Average rating

5.0

5 / 5 Share

May 5, 2023

Easy accessible and user friendly. it saves our time and also convient for customers too. Support is up to the mark.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2023

Very good app. The app is very easy to use. I have not had any issue to implement and start using it. The customer service is also great and efficient. We recommend it.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2023

This app facilitates seamless return and exchange. The support is extremely quick and helpful. One of the best apps in this function. Highly recommended.

Using app

6 months

Total reviews

8

Average rating

4.6

5 / 5 Share

April 28, 2023

They make automating refunds/ returns/ exchanges so easy and have excelelent customer service put in place!

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

April 28, 2023

Quick Explanation, Great Help. Very impressive app with many features that anyone dreams of. Highly recommend it.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2023

Amazing app, the support was really quick with my request. This will definitely improve our customers return/exchange journey. Kudos to the wonder team!

Using app

About 11 hours

Total reviews

11

Average rating

5.0

5 / 5 Share

April 25, 2023

Return Prime is a game-changer for our Shopify store. It has simplified the process of processing returns & exchanges, allowing us to serve our customers better while saving time and money. The features are comprehensive, the interface is intuitive and the customer service team is top-notch. We highly recommend Return Prime to anyone who needs a hassle-free solution for their return & exchange management needs!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2023

Quick and fast integration. Makes the entire process of returns and exchanges very convienient. Special thanks to the team for their Start up program.

Store

Andune

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2023

Works well and has very good customer service. The pricing is also very affordable as well. Highly recommend

Using app

3 months

Total reviews

9

Average rating

4.6

5 / 5 Share

April 19, 2023

Awesome support team the process of setting up was very quick so go for Return Prime if you are looking for a return or an exchange app for Shopify.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2023

The live chat at Return Prime was exceptional. They were prompt, attentive, and dedicated to ensuring that I had a positive experience with the app. Thanks to their expertise and hard work, I am now able to use Return Prime with ease and confidence. Highly recommended!

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 18, 2023

Return prime is a good for return and exchange process.

Store

Qurvii

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2023

Great and fast support ! Clear explanations. Attentive attitude to the client. Thanks a lot, guys!

Using app

4 days

Total reviews

9

Average rating

5.0

5 / 5 Share

April 14, 2023

AMAZINGGGG CUSTOMER SERVICE!!!! QUICK AND PROMPT! 10/10. I HAD AN ISSUE WITH MY ACCOUNT AND THEY WENT IN AND FIXED IT. THEY DIDNT HAVE TO WALK ME THROUGH IT. I CANNOT RECCOMEND THIS APP ENOUGH. IF YOUR LOOKING TO AUTOMATE RETURNS AND SAVE TIME, YOU NEED THIS APP! YOU WONT REGRET IT. THIS IS THE REAL DEAL.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2023

Return Prime has made handling returns, exchanges, and refunds incredibly easy. The platform's seamless integration with my shipping providers which simplifies the process while offering in-store returns and store credit refunds. The migration from my previous app was hassle-free, and the customer support has been outstanding. Overall, Return Prime is a fantastic solution for any e-commerce business looking to improve its returns management.

Using app

26 days

Total reviews

11

Average rating

5.0