Return Prime:Return & Exchange for Shopify

Return Prime:Return & Exchange

Automate Returns & Exchanges. Turn Refunds into Revenue
Rating
4.8
Feedback
735
Reviews
Chart
#110
Shopify

All reviews

5 / 5 Share
Oct. 19, 2021

So far setup has been smooth and look forward to using this app to resolve our store issues in the future.

Store Using app Total reviews Average rating
MAPIR CAMERA 1 day 2 5.0
5 / 5 Share
Oct. 15, 2021

I did a lot of research to find a Return App that would allow our company to issue return labels to customers that we could then deduct directly from their return amount. This was a big goal for our Ecomm Store as we wanted to improve the return process for our customers, yet not lose additional money on return costs. I was so happy to discover Return App and connect with Shubham and his team. They were so helpful during the whole set-up and worked hard to make this app work well for our company. They have been a pleasure to work with and their dedication to their customers is unparalleled. They have continued to make improvements to the app based on my suggestions and this has allowed us to continue to better improve the return process in real-time. I highly recommend this app as it has helped us to streamline the return process and make it an overall better system for not just the company but also our customers.

Store Using app Total reviews Average rating
No Rest For Bridget 2 months 2 5.0
5 / 5 Share
Oct. 15, 2021

Earlier it was way to difficult to manage my exchanges manually, now With the integration of this app on my store i am able to manage my exchanges and returns easily. Their team gives me very quick response to my problem and not only helped me in managing my exchanges and returns but helped me in various other integration to run my website smoothly. Keep up the good work. Regards Happy Client

Store Using app Total reviews Average rating
Botnia 2 months 5 5.0
5 / 5 Share
Oct. 14, 2021

Fantastic experience ever had. Really happy to meet WonderWomen and her solution within minutes of our chat. Thanks! System looks very well, will add more comments later on.

Store Using app Total reviews Average rating
British D'sire About 2 hours 7 4.4
5 / 5 Share
Oct. 14, 2021

At first the app had some things that did not fit for our shop, but the customer service on the chat has help us in more ways that we expected about the billing, and the functionality of some thing on this app. We can go with your eyes closed, you won't be disappointed at all ! The experience for our clients is way better now.

Store Using app Total reviews Average rating
Pom d'Api 14 days 9 4.9
5 / 5 Share
Oct. 14, 2021

The "Free" tag on the app was little confusing. But team "Appsdart" was very quick to reach out to me and explain there pricing plans. The App is good and does the job effectively. Only if it could have feature to add more details or images from buyer in existing return request ifself, would have been great. currently, if more details are needed from buyer about returns being processed there is no way to add to existing ticket.

Store Using app Total reviews Average rating
Epaal India 5 days 2 5.0
5 / 5 Share
Oct. 11, 2021

We've been using Return Prime for a year now. It's super easy to manage returns and exchanges. it allows us to create multiple level user accesses that makes the process smoother and effective.

Store Using app Total reviews Average rating
XYXX Apparels 11 months 11 4.2
5 / 5 Share
Oct. 8, 2021

We are using Return Prime app from last 2 months now and we love the app as all return and exchange handling is easy and straight forward. It’s a really good App, and even better is their Support. The support from the team is excellent with quick resolutions.

Store Using app Total reviews Average rating
ShoeTree About 2 months 1 5.0
5 / 5 Share
Oct. 8, 2021

We contract the payment module, and we are delighted. Their technical assistance service is extremely fast and efficient, in less than 24 hours they had responded to all our requests. They are great, the best app to manage returns without a doubt. 100% Recommended

Store Using app Total reviews Average rating
cuchy.es 23 days 8 5.0
5 / 5 Share
Oct. 7, 2021

So far excellent Return platform super easy to use and the support I got from Wonder Women was amazing. Super quick response and my issue was resolved in minutes. Highly recommend this.

Store Using app Total reviews Average rating
Sax & Ro 1 day 1 5.0
Developer Reply

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We will definitely look to contribute more with the same energy. Cheers!!

5 / 5 Share
Oct. 6, 2021

Return Prime: It's a great returns management app with good customer support. The auto pick-up/refund features are so handy and thoughtful. The Grow plan suits us fine with an allocation of 80 returns per month. No looking back!

Store Using app Total reviews Average rating
No Nasties 3 months 17 4.7
Developer Reply

Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We will keep empowering with the same dedication and energy.

5 / 5 Share
Oct. 5, 2021

We were handling our returns/exchanges manually via email, then we found this app which is a game-changer for us. Return Prime's feature has streamlined our process of managing the returns/exchanges on our Shopify store. We highly recommend this app.

Store Using app Total reviews Average rating
https://www.seersecrets.com/ About 1 month 2 5.0
5 / 5 Share
Oct. 1, 2021

I installed this app and it is really worth for returns or exchange. Support service or Return Prime is amazing. They helped me on installing and integrating with my shipping partners. I loved their quick service. I will definitely recommend this app.

Store Using app Total reviews Average rating
Crosscreek About 2 hours 4 5.0
5 / 5 Share
Sept. 30, 2021

Its straight and simple gets the job done. If you are looking for an app that has a cheap price and lets you streamline your returns looks no further! Kudos to the customer service, I've not seen that level of care and good attitude in almost anywhere.

Store Using app Total reviews Average rating
CouleurNature 2 days 2 5.0
5 / 5 Share
Nov. 11, 2025

today m instal this app . I like this app its helpful for me . now all our customer do it on time return and exchange. very happy

Store Using app Total reviews Average rating
guniaafashions Almost 4 years 1 5.0
5 / 5 Share
Sept. 29, 2021

Recently started using this app and definitely helped in reducing the workload of our Customer care to a great extent. Great service & support from the Return Prime team. Highly Recommended!

Store Using app Total reviews Average rating
Attic Salt About 1 month 3 4.7
5 / 5 Share
Sept. 24, 2021

This App is easy to install and their customer service is impeccable. The fact that you can link your mail carriers and have automatic labels sent to the client for a return, is a game changer. Plus, you can charge a flat rate return price to the client as well.

Store Using app Total reviews Average rating
Joli-Glo Maternity About 4 hours 4 5.0
5 / 5 Share
Sept. 24, 2021

Best app for your shopify store back end sport team very provide best service ever love it everyone use this app

Store Using app Total reviews Average rating
Neyah beauty About 1 hour 2 5.0
5 / 5 Share
Sept. 21, 2021

We recently started using this app and we find it very useful and convenient. The customer support team is really helpful in understanding our needs and providing solutions based on our requirements.

Store Using app Total reviews Average rating
The Mom Store About 2 months 13 4.3
5 / 5 Share
Sept. 21, 2021

This App is wonderful and it reduce all our burdens, reduce manpower, it save time and very easy to navigate. I Suggest every E-Commerce should go with this App, it has customized option as per our wish. This is totally amazing App. Customer service is very good and they support always.

Store Using app Total reviews Average rating
Odette 15 days 3 5.0
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