Return Prime: Return → Revenue

Aug. 4, 2021

Excellent app, love it. I tried multiple apps before but they were either complicated or lack basic functions. Return prime has the best pricing options and almost everyone features a store could ask for, Saketwe was very helpful to call me and set up my app in less the 15 minutes. BEST RETURN APP EVER

Aug. 4, 2021

Customer service, and especially Wonder, is so helpful and answers within a reasonable time frame. Super easy platform to understand too! :)

Aug. 4, 2021

One of the best app I came across for many of my stores. I tried multiple solutions before but they were either complicated or lack basic functions. Return prime has the best pricing options and almost every features a store could ask for. I tried this app and immediately it just became part of our store experience. Developers are active and gets errors and suggestions way seriously and acts like flash. Just loved it. Highly recommended!

Aug. 4, 2021

This app has so many different functions and can be customized to all your needs. I needed a little help setting it up and was able to get help immediately via the online chat. Very happy so far!

Aug. 3, 2021

I was veryyy satisfied. the team was very involved and helpful. I definitely recommend. thank you so much

Nov. 28, 2023

We tried a lot apps, buts thats the one with the most automation and other individuell settings. Moreover the customer service is reachable in only seconds via live chat and the try to male everything possible. Great service and great App!

July 29, 2021

Best app in the market. Their representative is very helpful and supportive. Easy to install and comparatively low price chart. Highly Recommended from Bong Sutra.

July 28, 2021

Great app with excellent features. Very helpful customer service team. Got my issues resolved quickly.

July 25, 2021

This app made our return , exchange and refund process very easy. Thank you so much . Great work by the team.

Aug. 10, 2021

Update: Unfortunately, we were not able to move forward with the Return Prime: Order Return by Appsdart. The app requires the customer to request a separate return for every single line-item on the order. Most of our orders have multiple line-items, and this would be a major inconvenience for our customers, and for us on the back-end. We reached out to Appsdart about this, and were hoping a solution could be created. After a few weeks of waiting, it does not appear a solution has been achieved, and we will have to continue searching for an app that meets our needs. First, we want to say how much we appreciate the incredible support and service we have received while setting up the Return Prime: Order Return app. We wish all Shopify app developers were so incredibly responsive. We are using the Return Prime: Order Return app because we were looking for an app that was clean and simple, and that we could modify to meet our specific needs (such as generating our own RMA/RGA numbers). As we set up the app (which was very easy), we ran across a few things that we needed to modify, reached out to the developer and received an almost instantaneous every time. Not only was the response quick, the solution provided was perfect. Appsdart has won us over, and we intend to be a loyal user.

Aug. 9, 2021

For some reason, the track order page loads very slow on my site. And it’s the only page that does that. Edit: They got it fixed. I think it was mainly the image on the page slowing down the site. And perhaps some other things since it didn’t immediately stop once the picture got removed. Either way, it’s all good now.

July 22, 2021

great app....and great customer service.....the support team is so helpful....very quick response....very very happy......on of the best out there. thank you.

July 21, 2021

This app is exactly what I needed for my e-commerce store. So easy to use and the team is awesome. We set up a call and got me going right away. Would definitely recommend to someone looking for return solutions.

July 19, 2021

I have researched all of the major returns apps and decided to go with Return Prime for our store. By far one of the best Return apps available for Shopify. Streamlines the entire process for customers so that it takes a job off of your plate. There are some features I've requested that the Return Prime team responded they're currently working on building it out. Sounds like their development team has a great plan in place. The value we're going to get from this app is incredible! Their team is so quick to respond to all of my questions. Really wonderful customer service! Their automatic Return Process has saved out soo much of my time :)

July 16, 2021

Just 100% worth it. The timely and effective support. Efforts they've put deserves an appreciation especially Shubham from the team, thanks a lot:) Excellent experience so far<3

July 13, 2021

We had been looking for an alternative to our returns app for a while now. But we needed a connection to Shippo, which is now possible since yesterday. So I installed the app and what can I say great. Everything is customizable, all texts can be translated into the required language. A couple of things had to be adapted, so we turned to the support and this was really extremely helpful and has implemented everything within a few minutes perfect. Now everything is fine, and works as desired. We can rate this app and especially the suport with 5 stars.

July 9, 2021

Value for Money. Perfect to start with low return Quantities Amazing support. Helped us resolve carrier integration issue within hours.

July 8, 2021

Really helpful and fast, the tech support is impeccable, they resolve queries and issues in less than 5 mins .

July 5, 2021

Very easy to use and install. Customer service department are super supportive :) Hightly recommend

June 23, 2021

The app is a lifesaver for us. The best app out there to handle returns and exchanges in a seamless manner. Highly competent and helpful people available round the clock.