Return Prime: Return → Revenue

Sept. 2, 2021

The app itself works great and is easy to install. This smoothens the return process a lot. What's more important is the customer service Return Prime offers, I've never experienced any service like this. I needed some help with the app and the support was fast and professional. They even went out of their way to help me with questions that were unrelated to Return Prime. Also, I asked about some cosmetic options and at the time they did not offer those, one day later I got a text from them telling me they implemented the exact feature I was looking for. I highly recommend this app!

Aug. 30, 2021

The best app for returns. A lightning-fast support, thanks!. Quick setup. Tried many apps, this is the best!

Aug. 20, 2021

This is the first Return app that has allowed me to use an RMA number issued by my supplier. Setup and adapting the app for our purpose was very easy. This is a very flexible app that can meet many different return needs. https://www.kinkytoy.store

Aug. 20, 2021

App is very good, reduces our work load by 50%. Most Hard part is taken care. I recommend Return Prime to everyone.

Aug. 19, 2021

Saket Pandey and Shubham Maheshwari were great! Very helpful walking me through the set up process. Very excited about using this app on my website! Jen

Aug. 19, 2021

We have been using this app from a very long time now, and kind of support we have got is incredible. This app is totally recommended for everyone. This has made our returns management seamless. keep up the great work guys!!

Aug. 19, 2021

Return Prime has helped my store to manage the returns easily with on click and also easy for customer ends with all email response. They are very supportive for install in any platform. Go and install the app without any doubts. All good. Keep your app as same you doing and grow.

Aug. 19, 2021

Return Prime has helped us to manage the returns easily. It increased the customer experience for our customers. The timely and effective support. Efforts they've put deserves an appreciation especially Shubham from the team, thanks a lot:)

Aug. 18, 2021

Honestly I had another return app for 2 weeks and did'nt get nothing resolved!!!!. I deleted and down loaded this app. What took me hours and weeks with the previous app was handled within 1.5 hour with Return ship !So I'm happyyyyyyy. Highly recommend !!!!!

April 26, 2022

9/10 actually. I have been using the app for like 6 months now and encountered some non-app-related but could-be-solved-by-app problems. E.g shopify archives orders automatically, and the customers cannot raise return request since their order is archived. Also the orders must be fulfilled before the customers try to raise a request. I mean I see the logic but not that practical :) But the help center is insane!!! I am not sure how the person works that efficient but there has been no issue that they can't solve. Responds real fast with real solutions.

Aug. 16, 2021

Application bien faite et facile d'utilisation et service d'aide au top ! Ils m'ont installé le code sur ma boutique en quelques minutes !

Aug. 13, 2021

Excellent app. It does its job very well, is very easy to configure and is well customizable. The customer service is great and has been very helpful.

Aug. 13, 2021

We have not faced any major challenges working with this app. Good customer support - responses have been quick most issues have been resolved quickly.

Aug. 12, 2021

Outstanding service and app, includes all we need. We are fulfilling our shopify orders with Amazon and have been looking a while now for a simple return possibility for our clients. Return Prime has all we need: DHL (Germany) Interface, a customizable return center and customizable emails. The app will save us a lot of time each month and makes returns a lot easier for our customers. Their customer service is also notable, they provided quick help with a small interface issue we had and even translate an email template for us. Thank you guys, keep up the good work!

Aug. 11, 2021

Excellent app. It does its job very well, is very easy to configure and is well customizable. The customer service is great and has been very helpful.

Aug. 11, 2021

We ask it and we get it! Super approachable Team that enables us to simplify and streamline our multiple tasks- they undertake all the measures to ensure they deliver amazing customer experience and thereby ensuring ultimate goal satisfaction!!

Aug. 9, 2021

We have been using this APP since the beginning and every time we are stuck somewhere or need to make modifications accordingly to our business module we get on-point services from Saket and the team. Kudos guys and way to go. Keep introducing new products for our seamless operations ;)

Aug. 6, 2021

App davvero fantastica, funziona alla perfezione. Possibilità ance di traduzione. Lo staff ti aiuta in live chat e sono super rapidi

Aug. 5, 2021

Don't know if we love the app more or the team making it all possible ! Sanket and team have gone above and beyond conventional systems to tailor the app to our store's needs and return policies. We had different policies for different kind of products, so we had to manually take actions with respect to the kind of products sold but the team at Return Prime has helped us create a seamless experience to manage returns and build a return centre that minimised our need to manually manage returns via e-mails and automate the tiresome process. This has enabled us to build a strong foundation for scaling and creating trust with customers (like us) who feel frustrated to write a mail for a thing as simple as a creating a return :D Super greatfull to the "wonder"full team, highly appreciate their perspective of making things happen!

Aug. 5, 2021

I have been using this app for a month and it has really helped streamline my returns and exchanges. The entire returns process on my website has become seamless and makes the website extremely professional. Only one tiny quibble - I wish the app is updated to include exchanges with other SKUs of the same value too.