Return Prime:Return & Exchange for Shopify

Return Prime:Return & Exchange

Automate Returns & Exchanges. Turn Refunds into Revenue
Rating
4.8
Feedback
735
Reviews
Chart
#110
Shopify

All reviews

5 / 5 Share
Nov. 23, 2021

just installed the app, very user friendly, got a few adjustments i needed to make and customer service fixed it for me in a few hours.

Store Using app Total reviews Average rating
TropBelleLeShop.com 14 days 2 3.0
5 / 5 Share
Nov. 10, 2021

We are in trial period right now, but the app is marvelous! The support team is extremely helpful and they really have our sicere gratitude forever! How can you not recommend someone who goes beyond their obligations just to solve your problems? They solved super fast an ugly issue generated by other app. Not what anyone would do... I REALLY TRULLY RECOMMEND THEM! The app works smooth and the suppor team is the best I've ever seen.

Store Using app Total reviews Average rating
Taggo.ro 23 days 13 5.0
5 / 5 Share
April 14, 2023

Support is prompt and good, they have been enhancing the features from time to time which is good to see

Store Using app Total reviews Average rating
Urban Space Home Furnishing Almost 2 years 7 4.9
5 / 5 Share
Feb. 24, 2026

Customer service stayed with me only until my problem was resolved, or at least I was provided with actionable steps to move forward. Great patience!

Store Using app Total reviews Average rating
Linjer Over 4 years 8 4.5
5 / 5 Share
Nov. 11, 2021

Pretty good app and cheaper than the previous one we were using. Had an issue with automatic shipping labels, but that was resolved. Very good customer service as they are always trying to improve their app.

Store Using app Total reviews Average rating
Anhem About 1 month 23 4.9
5 / 5 Share
Nov. 9, 2021

Great support team and the app offers a lot of features. I had a custom theme that couldn't be installed by the app automatically and their developers team fixed in 15 minutes.

Store Using app Total reviews Average rating
Bunny Bumm About 1 hour 10 5.0
5 / 5 Share
Nov. 3, 2021

A great app which I liked. Solved problems related to returns with ease. Thank you team. Would recommend.

Store Using app Total reviews Average rating
Kurti Plus Size 2 months 3 5.0
5 / 5 Share
Nov. 1, 2021

I am using the program to do a zero-waste recycling program very flexible amazing & immediate help!

Store Using app Total reviews Average rating
5 / 5 Share
Oct. 29, 2021

This app is extremely efficient and well implemented. Saved us a lot of time spent talking to clien.

Store Using app Total reviews Average rating
Unniyarcha Jewellery About 2 months 1 5.0
5 / 5 Share
Oct. 26, 2021

Useful app and helpful support! I have used this app for my store and during configuring faced some integration issue but the Support guy help me in meaningful way.

Store Using app Total reviews Average rating
Barkhat Ritual Perfumerie About 5 hours 1 5.0
5 / 5 Share
Oct. 25, 2021

This app was very helpful. Customer service was great- super responsive and even had a zoom meeting to help me set up, as well as provide further information to help my company succeed.

Store Using app Total reviews Average rating
Japparel Inc. About 3 hours 1 5.0
5 / 5 Share
May 18, 2023

We have been using Return Prime since it launched and its great to see the product evolving everyday to meet customer requirements. It's simple to set up and allows for multiple integrations helping us track our returns and exchanges better and reduce chances for manual error. Overall a great app for managing returns and exchanges! Hope they launch notifications on text / whatsapp soon as that will definitely help make our CRM smoother. A few more tweaks here and there and we will have a perfect product at our hands. Also the customer service and response times are exemplary, kudos to the team!

Store Using app Total reviews Average rating
Untung Over 2 years 5 5.0
5 / 5 Share
Oct. 24, 2021

Return Prime is one of the most exceptional apps on Shopify marketplaces. Wouldn't have imagined handling returns and scaling our venture without them. Kudos to Saket and team for providing exceptional support and improving the app while incorporating the feedbacks.

Store Using app Total reviews Average rating
SAADAA 7 months 1 5.0
5 / 5 Share
Oct. 23, 2021

We Using this App since 1 years. Such a great app and also support team is very well. thank you for giving better solution : )

Store Using app Total reviews Average rating
Karagiri 11 months 2 5.0
5 / 5 Share
Oct. 22, 2021

We just implemented this app for our Returns process and have been very happy with it. There were some functionality issues we were having, but they were so quick to address them and fix them. Also, they have been willing to add functions for us to better service our customers.

Store Using app Total reviews Average rating
Freshly Picked About 1 month 9 4.8
5 / 5 Share
Oct. 22, 2021

Return Prime has been very helpful and it has simplified the otherwise cumbersome process for both customers and our team. Their customer support is top class as well. Kudos to Saket & his team - highly recommended.

Store Using app Total reviews Average rating
Gulabi Dori 5 months 3 5.0
5 / 5 Share
Oct. 22, 2021

Genialer Support. Wir hatten Probleme bei der Verbindung mit DHL und der Support konnte das innerhalb 2 min lösen.

Store Using app Total reviews Average rating
tint. Smartes Licht 7 days 9 4.8
5 / 5 Share
Oct. 22, 2021

We used this app , and really find is easy to use . The preface is quite easy to understand and very approachable. Also , all the queries are quickly resolved by the team. The team is really responsive to our query and gives quick resolution.

Store Using app Total reviews Average rating
JISORA 4 months 2 5.0
5 / 5 Share
Oct. 21, 2021

Really great app. Saves a lot of time and hassle. The bot feature is very nice and useful. Support is Fabulous!!

Store Using app Total reviews Average rating
Coozly About 2 months 2 5.0
5 / 5 Share
Oct. 21, 2021

I have been using this all - the customer support is simply awesome. Its really easy to use and fits very well with other apps.

Store Using app Total reviews Average rating
Kradyl Kroft About 2 months 2 5.0
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