Return Prime:Return & Exchange

Support is prompt and good, they have been enhancing the features from time to time which is good to see

Customer service stayed with me only until my problem was resolved, or at least I was provided with actionable steps to move forward. Great patience!

Great support team and the app offers a lot of features. I had a custom theme that couldn't be installed by the app automatically and their developers team fixed in 15 minutes.

A great app which I liked. Solved problems related to returns with ease. Thank you team. Would recommend.

I am using the program to do a zero-waste recycling program very flexible amazing & immediate help!

This app is extremely efficient and well implemented. Saved us a lot of time spent talking to clien.

Useful app and helpful support! I have used this app for my store and during configuring faced some integration issue but the Support guy help me in meaningful way.

This app was very helpful. Customer service was great- super responsive and even had a zoom meeting to help me set up, as well as provide further information to help my company succeed.

We have been using Return Prime since it launched and its great to see the product evolving everyday to meet customer requirements. It's simple to set up and allows for multiple integrations helping us track our returns and exchanges better and reduce chances for manual error. Overall a great app for managing returns and exchanges! Hope they launch notifications on text / whatsapp soon as that will definitely help make our CRM smoother. A few more tweaks here and there and we will have a perfect product at our hands. Also the customer service and response times are exemplary, kudos to the team!

Return Prime is one of the most exceptional apps on Shopify marketplaces. Wouldn't have imagined handling returns and scaling our venture without them. Kudos to Saket and team for providing exceptional support and improving the app while incorporating the feedbacks.

We have started using this recently and so far it has been good. The support from Return Prime team has been very prompt and we hope their solution keeps improving as time goes by.

We just implemented this app for our Returns process and have been very happy with it. There were some functionality issues we were having, but they were so quick to address them and fix them. Also, they have been willing to add functions for us to better service our customers.

Return Prime has been very helpful and it has simplified the otherwise cumbersome process for both customers and our team. Their customer support is top class as well. Kudos to Saket & his team - highly recommended.

Genialer Support. Wir hatten Probleme bei der Verbindung mit DHL und der Support konnte das innerhalb 2 min lösen.

We used this app , and really find is easy to use . The preface is quite easy to understand and very approachable. Also , all the queries are quickly resolved by the team. The team is really responsive to our query and gives quick resolution.

Really great app. Saves a lot of time and hassle. The bot feature is very nice and useful. Support is Fabulous!!

I have been using this all - the customer support is simply awesome. Its really easy to use and fits very well with other apps.

So far setup has been smooth and look forward to using this app to resolve our store issues in the future.

I did a lot of research to find a Return App that would allow our company to issue return labels to customers that we could then deduct directly from their return amount. This was a big goal for our Ecomm Store as we wanted to improve the return process for our customers, yet not lose additional money on return costs. I was so happy to discover Return App and connect with Shubham and his team. They were so helpful during the whole set-up and worked hard to make this app work well for our company. They have been a pleasure to work with and their dedication to their customers is unparalleled. They have continued to make improvements to the app based on my suggestions and this has allowed us to continue to better improve the return process in real-time. I highly recommend this app as it has helped us to streamline the return process and make it an overall better system for not just the company but also our customers.

Earlier it was way to difficult to manage my exchanges manually, now With the integration of this app on my store i am able to manage my exchanges and returns easily. Their team gives me very quick response to my problem and not only helped me in managing my exchanges and returns but helped me in various other integration to run my website smoothly. Keep up the good work. Regards Happy Client