Return Prime:Return & Exchange

Brilliant support and pleased with the app functionality. Wonder in support has been very helpful in answering any questions or setting up functionality to suit our business needs. I would recommend this app to anyone wanting to streamline their returns processes. 5 Stars*****

The app is super flexible. You have a lot of opportunities. I had troubles connecting my DHL account but the support was super helpful. All in all a great experience :)

We are a big brand that has a bunch of returns. The best part about this app is the support, immediate support. I booked a call with them within 30 minutes. We downloaded the app and are going live within 60 minutes of discovering the app.

We discovered Return Prime a few months ago when we were looking for a system that accommodates both returns and exchanges. It was such a game changer for us when we were able to not only house returns and exchanges in the same system, but also create a unique user experience for the customer depending on what their request was. The customer service at Return Prime was very helpful in setting it up and responds very quickly with any request that we have. We would recommend Return Prime!

Already impressed by the app, just had a few questions I needed to ask and the customer service has been superb!

Absolutely seamless integration into our site! We have a ton of apps that customize customer accounts and add specific features, and this app fit in perfectly with our design. We also had some color changes that they took care of immediately. Cannot recommend this app enough! There is a legitimate free version, where if your returns are low enough, you can use the app for free while you grow. Absolutely essential for any Shopify website. Puts the power back into your customers hands to automate the return process and keep your return email inbox empty! Thanks so much Return Prime!

Super fast response by the help team, convenient to use app, definitely recommended, keep up the good work

Just installed the app and happy it does so much more for the same price as our last returns app. The support was AWESOME! They were there on the live chat immediately and walked me through all the steps needed to get set up. I find the app incredibly user friendly and very easy to navigate. Thanks Return Prime!

Update - we have faced some minor issues with requests we needed but each and every time we get responses immediately and new solutions found for our requests. Shubham and team are so very accommodating and helpful in finding the solutions to make this very seamless. Our returns and exchange options have transformed to the best with their app! Definitely recommend it! We have been struggling to find the right platform to facilitate our returns and exchanges. not only does return prime provide the option for customers to exchange their items but it is so smoothly linked with shopify that almost everything is automated and updated throughout the process. we have been working with Shubham to get the portal customised to our very specific needs and he has done above above and beyond to create something tailored to our needs. He worked so hard and was so helpful the entire process was amazing. We canot wait to continue using it (we processed a couple of requests and so far its been excellent) Thank you Shubham and team!!!!

Great App. Much easy to handle returns for my team and also for customers. Many options for refunds and exchanges

customer service was very helpful to answer my smaller questions about user interface! the program is easy to navigate.

We tried most of the apps in this category and this one is the best one. It's easy to use yet provides a lot of functionalities. It also takes into account cash on delivery orders, providing an option to return the money to the customer's bank account which is a big plus for us since we have many COD payments.

The Live Chat feature of this app is fantastic and the support and assistance provided is great. They were super prompt and helped me solve all my problems quickly. The dashboard, integration and all the other features are also great and extremely user friendly. I would definitely recommend this app to all the shopify merchants out there

The app has made the return process easy. Very flexible and effective Customer Service. They resolve the issue immediately

Excellent service, Really impressed with the app hassle free returns and exchange. Best about this application is it enable my customers to choose any variant product from the website for exchange.

Very happy with this app , ease to use 100% Recommended for every business. Everything working perfect.

I cannot speaking highly enough about this App, and the support team! This was my third attempt with an Returns App after wasting hours with others that didn't meet my needs.

Return Prime has reduced our Returns management cost by nearly 60% & improved our operational efficiency - which means paperless transaction, better tracking & communication flow resulting customer satisfaction. Right out of box it is stable, friendly to use & most importantly flexible to suit your country's operations. Very seldom there are issues & case of any, the team is responsive. Good Job & don't slack!

Fantastic App! Very easy to navigate. We needed a few things done and the customer service was A ++. Totally recommend using this App.

Must say service is super quick .. loved this app very helpful related to maintaining database related to all return very prompt customer service team as well ...