All reviews

Rating Breakdown

  • 5
    98% (698 ratings)
  • 4
    1% (10 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)
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5 / 5 Share

Sept. 30, 2021

Its straight and simple gets the job done. If you are looking for an app that has a cheap price and lets you streamline your returns looks no further! Kudos to the customer service, I've not seen that level of care and good attitude in almost anywhere.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 30, 2021

Customer service is amazing!! As a newbie, I'm glad they have a live chat to help me immediately with some questions that would save me a lot of time to figure it out. Wonder was very helpful to me. Looking forward to using this app for our store!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2021

today m instal this app . I like this app its helpful for me . now all our customer do it on time return and exchange.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2021

Recently started using this app and definitely helped in reducing the workload of our Customer care to a great extent. Great service & support from the Return Prime team. Highly Recommended!

Using app

Almost 3 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 28, 2021

I highly recommend this app! it will definitely make your life easier. My concerns for not really wanting to advertise blatantly that I have a way to make returns easy were met in a creative way. User friendly with top notch support!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2021

This App is easy to install and their customer service is impeccable. The fact that you can link your mail carriers and have automatic labels sent to the client for a return, is a game changer. Plus, you can charge a flat rate return price to the client as well.

Using app

About 4 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 24, 2021

Best app for your shopify store back end sport team very provide best service ever love it everyone use this app

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2021

I used this app to help me with my returns and exchanges. I love it! Customer Service A1. I recommend this app!

Using app

About 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 23, 2021

Simple and easy to use. I have been trying to find a simple yet effective app that can save us the hassle of items return, exchange and refund for months. What's more important is the customer service Return Prime offers, I've never experienced any service like this. Go and install the app without any doubts. All good

Using app

5 months

Total reviews

10

Average rating

4.6

5 / 5 Share

Sept. 21, 2021

We recently started using this app and we find it very useful and convenient. The customer support team is really helpful in understanding our needs and providing solutions based on our requirements.

Using app

Almost 2 years

Total reviews

8

Average rating

4.1

5 / 5 Share

Sept. 21, 2021

This App is wonderful and it reduce all our burdens, reduce manpower, it save time and very easy to navigate. I Suggest every E-Commerce should go with this App, it has customized option as per our wish. This is totally amazing App. Customer service is very good and they support always.

Store

Odette

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2021

I have NEVER, and let me repeat, NEVER dealt with an app that has such amazing customer service. They will guide you through the entire account setup with accuracy and ease to ensure your returns page/process is nothing short of immaculate. This would be the fifth app I have tried using for a seamless return policy or my website and it surely puts the rest to shame. They have only begun on there journey into being the worldwide leader in ecommerce returns and they already are outperforming the biggest of names. Do not look any further Return Prime is the way to go!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2021

I'm a new business owner, and Return Prime was beyond exceptional at making this so user friendly. Their support assisted me every step of the way to make sure it was perfect! I highly recommend to anyone looking for simple to use return system!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2021

I was able to setup the app really fast. It looks amazing right from the start. Talked to the team and got amazing help and feedback. 5 stars!!!!!

Store

Narooma

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2021

Perrrrrrrrrrrrfect customer service. Very helpful and resolved issues immediately. Will test out the app now.

Using app

About 1 hour

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 13, 2021

Simple and easy to use. First time using i needed help from support, which i received instantly from support chat!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2021

This app provides a seamless return and exchange experience to our customers. Before we used to do return and exchanged manually. With increase in the number of orders, the manual process got hectic and our customer experience was getting bad. With this app, our manual process is reduced and now our staff can focus on more productive things. This app seems solving many of our staff and customer experience issues. Our customer are happy with speedy return and exchange process. Thank you so much for making such a wonderful app.

Store

CREEZ

Using app

6 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Sept. 10, 2021

So far the best customer service in an app, they have helped me solve absolutely everything. I am very satisfied with the service and I totally recommend this app along with the service it offers.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

I have been trying to find a simple yet effective app that can save us the hassle of items return, exchange and refund for months. Which during I kept trying a lot of solutions from very well established companies. Truly was frustrating experience as none of them could deliver what we were looking for. Until by chance I ran into return-prime which did not not take more than 15 minutes to discover that this is the app we were looking for. Efficiency and simplicity are the core of return-prime and this is what any shopify store owner is expecting and looking for. Awesome solution with incomparable simplicity and second to none devoted customer support. Thank you guys. Islam Mohamed https://www.brandsonsale.store/

Using app

About 23 hours

Total reviews

11

Average rating

5.0

5 / 5 Share

Sept. 3, 2021

Chatted with the developer post midnight. Response was almost instantaneous, which was unexpected at that time. Developer seems to know how to go about the Return problems Shopify users face. They have a setting to set up Return Policies based on Days (Calculated on Delivery Date or Order Date, whichever is available), that really was good thinking. Integrated with multiple couriers. So far, smooth experience.

Using app

About 1 year

Total reviews

1

Average rating

5.0