Return Prime:Return & Exchange for Shopify

Return Prime:Return & Exchange

Automate Returns & Exchanges. Turn Refunds into Revenue
Rating
4.8
Feedback
735
Reviews
Chart
#110
Shopify

All reviews

5 / 5 Share
June 3, 2022

I amazed on how this app works, i just started to use it, and the main think I love is the Customer Service, I never had such a easy experience like now, these guys are quick and to the point, keep up with your great work.

Store Using app Total reviews Average rating
Aleeza Paris 22 days 7 5.0
5 / 5 Share
May 31, 2022

I really like this return app! The set up is very easy but the customer service is also extremely helpful. They go above and beyond to help you get everything ready for easy returns. The user interfaces very simple on the merchant side as well as the customer side. They also set it up so that it matches your website so everything looks seamless. I'm really happy with Return Prime!

Store Using app Total reviews Average rating
RUFFHAUS NYC 21 days 1 5.0
5 / 5 Share
May 24, 2022

This has been a great app, I wish we would have started using it earlier! Customer service has been very helpful with any questions I've had.

Store Using app Total reviews Average rating
The Great PNW 22 days 3 5.0
5 / 5 Share
Jan. 23, 2023

Great and very easy to use app. Customer service is very quick and extremely efficient with any questions we have.

Store Using app Total reviews Average rating
TOBOGGAN 9 months 1 5.0
5 / 5 Share
May 16, 2022

Very good customer service, helped much at the setup! I hope it works without any big problems in the future. Thanks!

Store Using app Total reviews Average rating
Manzude About 2 months 6 5.0
5 / 5 Share
May 16, 2022

very great and the customer service is very thoughtful and nice, glad i get the application and for my store

Store Using app Total reviews Average rating
Swift Microscopes (EU) About 3 hours 1 5.0
5 / 5 Share
May 16, 2022

I just recently installed this app so I am still trying it out but so far it's pretty good. The app itself looks good not only to use but when it's integrated into your site. There are some small things where you may need to reach out to support for help on (for instance I was having trouble putting a link in for my refund policy) but their support responds quickly when online and the customer support is friendly and willing to help. I will update my review after I try it for a bit longer.

Store Using app Total reviews Average rating
Wacky Tropics About 24 hours 2 5.0
5 / 5 Share
May 5, 2022

I like this app because it integrates a return section that my customers can easily have access to. The customer service is amazing as well. When I have a question, they are always available and efficient!

Store Using app Total reviews Average rating
B L U X E B A E 8 days 1 5.0
5 / 5 Share
May 5, 2022

Excellent customer support! Fast email replies. Easy to use. Just add a link to your footer on your website.

Store Using app Total reviews Average rating
FireHoseDirect 2 months 3 5.0
5 / 5 Share
May 5, 2022

Thank you Shubham for helping me set up this app in my customer profiles! I love how detailed and customizable everything is and am excited to finally streamline returns/exchanges for my shop!

Store Using app Total reviews Average rating
KINWAMONSTER About 5 hours 8 5.0
5 / 5 Share
May 5, 2022

This app is very current and easy to use. The customer service was excellent and prompt! The app is far less expensive then the competitors app. Highly recommend this app.

Store Using app Total reviews Average rating
Madison's Niche 28 days 9 5.0
5 / 5 Share
June 7, 2023

Excellent customer services! Always available to help. I strongly recommend it. They guide me through the set up and made it very easy for me. I had to contact them again and their customer service is amazing, very responsive! I love this app

Store Using app Total reviews Average rating
Myoho Fit About 1 year 3 5.0
5 / 5 Share
April 19, 2022

Great application. Help a lot for the automatisation return. Easy to speak with them for amelioration or correction.

Store Using app Total reviews Average rating
Cokluch 4 months 3 5.0
5 / 5 Share
April 8, 2022

The app is fantastic. Very flexible in configuration, convenient for the Customers (exchanges and returns, many refund options) and the support is absolutely priceless - they helped me with all the issues. Thank you so much Wonder!! :)

Store Using app Total reviews Average rating
5 / 5 Share
April 5, 2022

Best app for your shopify store!! Best Customer service!!!!! If you need return & exchange app this is the one!!!!

Store Using app Total reviews Average rating
KNOWSTYLE About 2 hours 9 4.4
5 / 5 Share
March 24, 2022

The app is working just fine, the customer support is amazing. Saket helped me with all the issues I was facing.

Store Using app Total reviews Average rating
TURQUOISE 29 days 6 5.0
5 / 5 Share
March 23, 2022

I needed a simple solution for a growing store that doesn't get many return requests, yet I wanted a portal for the customer to go to that would reject any requests past X days. And this does the trick without adding costs to my operation. It integrated with the store easily, and allows me to customize my messages to the customer based on what they intend to do. I don't need to connect to a logistics solution as all I wanted was a place for them to request and I take it from there via email. This worked perfectly. Customer support on chat was available and very helpful with my questions.

Store Using app Total reviews Average rating
Camo Ever After About 17 hours 33 4.9
5 / 5 Share
April 1, 2022

Great App that integrates with store making returns worry-free. Customer service is very helpful if you experience any issues.

Store Using app Total reviews Average rating
L & M Kee, LLC About 2 months 11 4.1
5 / 5 Share
March 8, 2022

Awesome support! From setup help to addressing any ongoing challenges, these guys have been 2nd to none

Store Using app Total reviews Average rating
DC Cargo Mall 28 days 3 5.0
5 / 5 Share
March 6, 2022

We are a smaller business working on scaling and this system as streamlined our return process. Cost effective, great support, and our customers love it.

Store Using app Total reviews Average rating
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