Return Prime:Return & Exchange for Shopify

Return Prime:Return & Exchange

Automate Returns & Exchanges. Turn Refunds into Revenue
Rating
4.8
Feedback
725
Reviews
Chart
#125
Shopify

All reviews

5 / 5 Share
June 8, 2022

We were struggling with the manual process of approving customer requests at one place and then arranging for pickup at other place. It involved lot of our time only segregating requests, understanding the issue, that's when Return Prime came to our rescue, not only it removed the manual process but also made it an easy experience for our team to manage the returns and exchanges of the orders.. The support team is also very supportive! A must have app.

Store Using app Total reviews Average rating
The White Willow 12 days 10 5.0
5 / 5 Share
June 3, 2022

I amazed on how this app works, i just started to use it, and the main think I love is the Customer Service, I never had such a easy experience like now, these guys are quick and to the point, keep up with your great work.

Store Using app Total reviews Average rating
Aleeza Paris 22 days 7 5.0
5 / 5 Share
May 31, 2022

I really like this return app! The set up is very easy but the customer service is also extremely helpful. They go above and beyond to help you get everything ready for easy returns. The user interfaces very simple on the merchant side as well as the customer side. They also set it up so that it matches your website so everything looks seamless. I'm really happy with Return Prime!

Store Using app Total reviews Average rating
RUFFHAUS NYC 21 days 1 5.0
5 / 5 Share
Jan. 23, 2023

Great and very easy to use app. Customer service is very quick and extremely efficient with any questions we have.

Store Using app Total reviews Average rating
TOBOGGAN 9 months 1 5.0
5 / 5 Share
May 16, 2022

Very good customer service, helped much at the setup! I hope it works without any big problems in the future. Thanks!

Store Using app Total reviews Average rating
Manzude About 2 months 6 5.0
5 / 5 Share
May 16, 2022

very great and the customer service is very thoughtful and nice, glad i get the application and for my store

Store Using app Total reviews Average rating
Swift Microscopes (EU) About 3 hours 1 5.0
5 / 5 Share
June 12, 2026

Been using this app for a while and it's been pretty useful. The live chat support is very helpful as I've run into some questions before and they're always there to help out. Would recommend

Store Using app Total reviews Average rating
Wacky Tropics About 4 years 2 5.0
5 / 5 Share
May 5, 2022

I like this app because it integrates a return section that my customers can easily have access to. The customer service is amazing as well. When I have a question, they are always available and efficient!

Store Using app Total reviews Average rating
B L U X E B A E 8 days 1 5.0
5 / 5 Share
May 5, 2022

Excellent customer support! Fast email replies. Easy to use. Just add a link to your footer on your website.

Store Using app Total reviews Average rating
FireHoseDirect 2 months 3 5.0
5 / 5 Share
May 5, 2022

Thank you Shubham for helping me set up this app in my customer profiles! I love how detailed and customizable everything is and am excited to finally streamline returns/exchanges for my shop!

Store Using app Total reviews Average rating
KINWAMONSTER About 5 hours 8 5.0
5 / 5 Share
May 5, 2022

This app is very current and easy to use. The customer service was excellent and prompt! The app is far less expensive then the competitors app. Highly recommend this app.

Store Using app Total reviews Average rating
Madison's Niche 28 days 9 5.0
5 / 5 Share
June 7, 2023

Excellent customer services! Always available to help. I strongly recommend it. They guide me through the set up and made it very easy for me. I had to contact them again and their customer service is amazing, very responsive! I love this app

Store Using app Total reviews Average rating
Myoho Fit About 1 year 3 5.0
5 / 5 Share
April 19, 2022

Great application. Help a lot for the automatisation return. Easy to speak with them for amelioration or correction.

Store Using app Total reviews Average rating
Cokluch 4 months 3 5.0
5 / 5 Share
April 8, 2022

The app is fantastic. Very flexible in configuration, convenient for the Customers (exchanges and returns, many refund options) and the support is absolutely priceless - they helped me with all the issues. Thank you so much Wonder!! :)

Store Using app Total reviews Average rating
5 / 5 Share
April 6, 2022

In building my store, I have added this app. It looks promising in helping solving issues with returns among many other actions. I will update later on the app and how it functions. Wonder, the wonderful agent, set it up for me super fast. It will take me a minute to understand all that this app can and will do. This to me seems to be a must have app. I will give an informed updated review at a later time.

Store Using app Total reviews Average rating
Papple Dapple Co About 3 hours 4 5.0
5 / 5 Share
March 24, 2022

The app is working just fine, the customer support is amazing. Saket helped me with all the issues I was facing.

Store Using app Total reviews Average rating
TURQUOISE 29 days 6 5.0
5 / 5 Share
March 8, 2022

Awesome support! From setup help to addressing any ongoing challenges, these guys have been 2nd to none

Store Using app Total reviews Average rating
DC Cargo Mall 28 days 3 5.0
5 / 5 Share
March 6, 2022

We are a smaller business working on scaling and this system as streamlined our return process. Cost effective, great support, and our customers love it.

Store Using app Total reviews Average rating
5 / 5 Share
March 2, 2022

Brilliant support and pleased with the app functionality. Wonder in support has been very helpful in answering any questions or setting up functionality to suit our business needs. I would recommend this app to anyone wanting to streamline their returns processes. 5 Stars*****

Store Using app Total reviews Average rating
House of Isabella UK 2 days 8 5.0
5 / 5 Share
March 1, 2022

The app is super flexible. You have a lot of opportunities. I had troubles connecting my DHL account but the support was super helpful. All in all a great experience :)

Store Using app Total reviews Average rating
Ramona Lippert 5 days 3 5.0
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