All reviews

Rating Breakdown

  • 5
    98% (698 ratings)
  • 4
    1% (10 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)
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5 / 5 Share

Nov. 10, 2021

One of the easiest Apps I have ever used on Shopify that even integrates straight into your Customer Account dashboard. Absolutely love this app! A must-have for any business that handles Returns and Exchanges!

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

Pretty good app and cheaper than the previous one we were using. Had an issue with automatic shipping labels, but that was resolved. Very good customer service as they are always trying to improve their app.

Store

Anhem

Using app

10 months

Total reviews

19

Average rating

4.9

5 / 5 Share

Nov. 9, 2021

Great support team and the app offers a lot of features. I had a custom theme that couldn't be installed by the app automatically and their developers team fixed in 15 minutes.

Using app

About 1 month

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 6, 2021

Super easy to use and configure. We're new to it and hope it helps with not only returns but how people consider purchasing from us.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2021

A great app which I liked. Solved problems related to returns with ease. Thank you team. Would recommend.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 1, 2021

I am using the program to do a zero-waste recycling program very flexible amazing & immediate help!

Using app

Over 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

This app is extremely efficient and well implemented. Saved us a lot of time spent talking to clien.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

Useful app and helpful support! I have used this app for my store and during configuring faced some integration issue but the Support guy help me in meaningful way.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2021

This app was very helpful. Customer service was great- super responsive and even had a zoom meeting to help me set up, as well as provide further information to help my company succeed.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2021

We used this app , and really find is easy to use . The preface is quite easy to understand and very approachable. Also , all the queries are quickly resolved by the team. The team is really responsive to our query and gives quick resolution

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 18, 2023

We have been using Return Prime since it launched and its great to see the product evolving everyday to meet customer requirements. It's simple to set up and allows for multiple integrations helping us track our returns and exchanges better and reduce chances for manual error. Overall a great app for managing returns and exchanges! Hope they launch notifications on text / whatsapp soon as that will definitely help make our CRM smoother. A few more tweaks here and there and we will have a perfect product at our hands. Also the customer service and response times are exemplary, kudos to the team!

Store

Untung

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 24, 2021

This app is great and so easy to use! Set-up was quick and painless and when there was one thing I was unable to do on my own, the team was very responsive with help

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2021

Return Prime is one of the most exceptional apps on Shopify marketplaces. Wouldn't have imagined handling returns and scaling our venture without them. Kudos to Saket and team for providing exceptional support and improving the app while incorporating the feedbacks.

Store

SAADAA

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2021

We have started using this recently and so far it has been good. The support from Return Prime team has been very prompt and we hope their solution keeps improving as time goes by.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 23, 2021

We Using this App since 1 years. Such a great app and also support team is very well. thank you for giving better solution : )

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2021

We just implemented this app for our Returns process and have been very happy with it. There were some functionality issues we were having, but they were so quick to address them and fix them. Also, they have been willing to add functions for us to better service our customers.

Using app

Over 2 years

Total reviews

7

Average rating

4.7

5 / 5 Share

Oct. 22, 2021

Return Prime has been very helpful and it has simplified the otherwise cumbersome process for both customers and our team. Their customer support is top class as well. Kudos to Saket & his team - highly recommended.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 22, 2021

Genialer Support. Wir hatten Probleme bei der Verbindung mit DHL und der Support konnte das innerhalb 2 min lösen.

Using app

7 days

Total reviews

8

Average rating

4.8

5 / 5 Share

Oct. 22, 2021

We used this app , and really find is easy to use . The preface is quite easy to understand and very approachable. Also , all the queries are quickly resolved by the team. The team is really responsive to our query and gives quick resolution.

Store

JISORA

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2021

The beast returns management app in the market. Packed with a whole lot of features, this app really makes like super easy and is a game changer for returns management. This app will save the day for the customer and you.

Using app

About 2 years

Total reviews

2

Average rating

5.0