Return Prime:Return & Exchange

April 14, 2023

Support is prompt and good, they have been enhancing the features from time to time which is good to see

Nov. 10, 2021

Amazing and quick customer service, Return Prime has helped us with several customizations which will ensure a smooth front-end and back-end experience.

Nov. 11, 2021

Pretty good app and cheaper than the previous one we were using. Had an issue with automatic shipping labels, but that was resolved. Very good customer service as they are always trying to improve their app.

Nov. 9, 2021

Great support team and the app offers a lot of features. I had a custom theme that couldn't be installed by the app automatically and their developers team fixed in 15 minutes.

Nov. 3, 2021

A great app which I liked. Solved problems related to returns with ease. Thank you team. Would recommend.

Nov. 1, 2021

I am using the program to do a zero-waste recycling program very flexible amazing & immediate help!

Oct. 29, 2021

This app is extremely efficient and well implemented. Saved us a lot of time spent talking to clien.

Oct. 26, 2021

Useful app and helpful support! I have used this app for my store and during configuring faced some integration issue but the Support guy help me in meaningful way.

Oct. 25, 2021

This app was very helpful. Customer service was great- super responsive and even had a zoom meeting to help me set up, as well as provide further information to help my company succeed.

May 18, 2023

We have been using Return Prime since it launched and its great to see the product evolving everyday to meet customer requirements. It's simple to set up and allows for multiple integrations helping us track our returns and exchanges better and reduce chances for manual error. Overall a great app for managing returns and exchanges! Hope they launch notifications on text / whatsapp soon as that will definitely help make our CRM smoother. A few more tweaks here and there and we will have a perfect product at our hands. Also the customer service and response times are exemplary, kudos to the team!

Oct. 24, 2021

Return Prime is one of the most exceptional apps on Shopify marketplaces. Wouldn't have imagined handling returns and scaling our venture without them. Kudos to Saket and team for providing exceptional support and improving the app while incorporating the feedbacks.

Oct. 23, 2021

We Using this App since 1 years. Such a great app and also support team is very well. thank you for giving better solution : )

Oct. 22, 2021

We just implemented this app for our Returns process and have been very happy with it. There were some functionality issues we were having, but they were so quick to address them and fix them. Also, they have been willing to add functions for us to better service our customers.

Oct. 22, 2021

Return Prime has been very helpful and it has simplified the otherwise cumbersome process for both customers and our team. Their customer support is top class as well. Kudos to Saket & his team - highly recommended.

Oct. 22, 2021

Genialer Support. Wir hatten Probleme bei der Verbindung mit DHL und der Support konnte das innerhalb 2 min lösen.

Oct. 22, 2021

We used this app , and really find is easy to use . The preface is quite easy to understand and very approachable. Also , all the queries are quickly resolved by the team. The team is really responsive to our query and gives quick resolution.

Oct. 21, 2021

Really great app. Saves a lot of time and hassle. The bot feature is very nice and useful. Support is Fabulous!!

Oct. 21, 2021

I have been using this all - the customer support is simply awesome. Its really easy to use and fits very well with other apps.

Oct. 19, 2021

So far setup has been smooth and look forward to using this app to resolve our store issues in the future.

Oct. 15, 2021

I did a lot of research to find a Return App that would allow our company to issue return labels to customers that we could then deduct directly from their return amount. This was a big goal for our Ecomm Store as we wanted to improve the return process for our customers, yet not lose additional money on return costs. I was so happy to discover Return App and connect with Shubham and his team. They were so helpful during the whole set-up and worked hard to make this app work well for our company. They have been a pleasure to work with and their dedication to their customers is unparalleled. They have continued to make improvements to the app based on my suggestions and this has allowed us to continue to better improve the return process in real-time. I highly recommend this app as it has helped us to streamline the return process and make it an overall better system for not just the company but also our customers.