Return Prime: Return → Revenue
Top rated app for returns, exchange & refunds.
Rating
5.0
feedback
712
chart
#87
All reviews
Rating Breakdown
Review RSS Feed
Dec. 23, 2021
The app has made the return process easy. Very flexible and effective Customer Service. They resolve the issue immediately
Dec. 23, 2021
Excellent service, Really impressed with the app hassle free returns and exchange. Best about this application is it enable my customers to choose any variant product from the website for exchange.
Using app
7 months
Total reviews
2
Average rating
3.0
Dec. 14, 2021
Had some minor issues at the start. But the people who run this app made everything perfect and simple and we’re very nice.
Dec. 4, 2021
I'm a perfection seeker in terms of a returns center, and it is unbelievable how flexible they were with our store in terms of personalization and certain adjustments. It is above and beyond! For the customer service girl and their engineering team I would give 10 stars out of 5 :) Really recommend!
Dec. 3, 2021
Amazing app, a great start to small businesses interested in a beautiful return portal. Clean design, even better support! Highly highly recommend! 5+ Stars
Dec. 2, 2021
The 5-star app for managing returns. Both International + Indian software Integrations are the best thing about this app. Support is also a plus point. They won't disappoint you in any case either support or new feature requirement.
Nov. 30, 2021
Wish the developer was transparent with pricing. The app is advertised on the store as being Free. However, it is not free once you download, anything over 5 return tickets cost. If you want to know the price before downloading this app- it is $9.99 for up to 30 return tickets and $0.49 per additional ticket initiated. You are limited to 2 logistics integrations and 1 user free and the 2nd is paid. No more outside of that. If this was disclosed prior to downloading, I would have been able to determine it doesnt work for my shop and team of 5. I wasted time on setting up and then got to the part where I have to upgrade to a plan that still doesn't meet my needs.
Please accept our deepest apologies for this. We never intended to hide the pricing in anyway as it is present on our website and within the app's billing section as well, however, it was indeed not present on our app listing page when you tried us out. Learning from your feedback, we have added the pricing to our listing page as well and we hope to serve you sometime in future again. Please accept our apologies and we hope to work together in near future. Regards, Shubham Return Prime
Nov. 30, 2021
Very happy with this app , ease to use 100% Recommended for every business. Everything working perfect.
Nov. 29, 2021
I cannot speaking highly enough about this App, and the support team! This was my third attempt with an Returns App after wasting hours with others that didn't meet my needs.
Nov. 26, 2021
Very GOOD App . Perfect support, they solve all problems. We woudl like an integration with tapcart, with work in our app too
Nov. 26, 2021
Return Prime has reduced our Returns management cost by nearly 60% & improved our operational efficiency - which means paperless transaction, better tracking & communication flow resulting customer satisfaction. Right out of box it is stable, friendly to use & most importantly flexible to suit your country's operations. Very seldom there are issues & case of any, the team is responsive. Good Job & don't slack!
Nov. 26, 2021
Fantastic App! Very easy to navigate. We needed a few things done and the customer service was A ++. Totally recommend using this App.
Nov. 25, 2021
Smooth, easy set up! Makes returns and exchanges easy for my boutique. Excellent customer service, very knowledgeable and helpful every step of the way. Live chat is a plus. Definitely recommend this return/exchanges platform!
Nov. 24, 2021
Must say service is super quick .. loved this app very helpful related to maintaining database related to all return very prompt customer service team as well ...
Nov. 24, 2021
One of the best apps I have found over the App store. Our returns process has become so seamless. No more manual efforts now. A must-have app for Store owners. And if that is not enough, their support is on point. Much Recommended.
Nov. 23, 2021
just installed the app, very user friendly, got a few adjustments i needed to make and customer service fixed it for me in a few hours.
Nov. 19, 2021
This is one of the best apps to manage the returns on Shopify app store. The appsdart team is most helpful and responsive. Must have for every store.
Nov. 10, 2021
We are in trial period right now, but the app is marvelous! The support team is extremely helpful and they really have our sicere gratitude forever! How can you not recommend someone who goes beyond their obligations just to solve your problems? They solved super fast an ugly issue generated by other app. Not what anyone would do... I REALLY TRULLY RECOMMEND THEM! The app works smooth and the suppor team is the best I've ever seen.
April 14, 2023
Support is prompt and good, they have been enhancing the features from time to time which is good to see