Return Prime:Return & Exchange
Manage Return, Exchange, Return Label, Refund, Store Credits
Rating
4.8
feedback
679
chart
#263
All reviews
Review RSS Feed
June 18, 2025
Marie-Claire was super helpful, I think she sat online with me the whole day answering all of my questions! Thank you for your help, for adjusting the color tab, sharing the link, answering all my repetitive questions, very patient, thoughtful, kind and most important funny with her GIF usage! Kudos!
June 18, 2025
was connected with one of the customer care persons, she was super super helpful, guided me through everything and made the set up super easy that i did not require any developer to help with making the app live would definitely recommend this app to fellow brand owners especially for because of their top-notch customer service!
June 7, 2025
Aa great app with everything we need to have a smooth return process on our store :)
June 4, 2025
The support was very supportive, I went through the code after long time, but I was guided very patiently. Nice Work
May 28, 2025
Just started using this app today and needed help with a small detail. I contacted customer service in the chat and not only were they extremely helpful and got it done for me in a matter of minutes, but their sense of humor was top notch!
May 21, 2025
We needed some help regarding clients not receiving their return label, and Mark was understanding, clear, and quick to solve our problem. Besides that he was very proactive, and helped us set up the automation for return request approval. Thank you so much for all the precious help!
May 14, 2025
May 12, 2025
Thanks to the very kind and accurate support, the issue was resolved immediately.
June 23, 2025
Priyanka was extremely brilliant and efficient in handling all requests promptly. She managed to solve all matters related to smooth integration, setup, and testing in every step of the way. Fully appreciate her responsiveness and this was key for us moving forward with our launch. Kudos to you !
May 6, 2025
We are extremely satisfied with the Return Prime app and their support team. The app works perfectly and has made our return process much more efficient. Whenever we had a question or issue, their team responded quickly and helped us resolve everything smoothly. Highly recommended!
May 5, 2025
Game-Changer for Returns and Exchanges! Return Prime has been a fantastic addition to our Shopify store. It helped us significantly reduce return rates by smoothly converting many of them into exchanges, improving both customer satisfaction and revenue retention. The interface is clean, easy to use, and the support team is super responsive. Highly recommended for any brand looking to streamline their post-purchase experience!