All reviews

Rating Breakdown

  • 5
    97% (654 ratings)
  • 4
    1% (9 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 96% (645)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 21, 2025

Great personalized service - we are happy we found this app!

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

May 14, 2025

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 12, 2025

Thanks to the very kind and accurate support, the issue was resolved immediately.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 23, 2025

Priyanka was extremely brilliant and efficient in handling all requests promptly. She managed to solve all matters related to smooth integration, setup, and testing in every step of the way. Fully appreciate her responsiveness and this was key for us moving forward with our launch. Kudos to you !

Store

WAYVE

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 6, 2025

We are extremely satisfied with the Return Prime app and their support team. The app works perfectly and has made our return process much more efficient. Whenever we had a question or issue, their team responded quickly and helped us resolve everything smoothly. Highly recommended!

Store

Hebba

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2025

Game-Changer for Returns and Exchanges! Return Prime has been a fantastic addition to our Shopify store. It helped us significantly reduce return rates by smoothly converting many of them into exchanges, improving both customer satisfaction and revenue retention. The interface is clean, easy to use, and the support team is super responsive. Highly recommended for any brand looking to streamline their post-purchase experience!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 2, 2025

super helpful with resolving my issue.

Using app

21 days

Total reviews

7

Average rating

5.0

5 / 5 Share

May 1, 2025

Great customer care

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2025

Amazing service and solved our return issue

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 17, 2025

Goated customer service

Store

Forgals

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 9, 2025

So Friendly for user when i'm setting configuration and easy to understand work flow process nice to have in your store :D

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 8, 2025

Brilliant app. My return and exchange journey is quite sorted now.

Store

Surma

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2025

Best software to manage all the returns/exchange requests

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 28, 2025

One of the best apps in the Shopify app store. If you are looking for an app that can help you Return or Exchange products, look no further. They have many integrations for different systems, many customizations for processing reasons, and email templates that are also customizable. The secret gem of this app is their support team. Any questions or problems my team or I encounter, they are extremely quick to get back to us and they make sure to follow up in a timely manner, as well.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2025

Amazing customer service team!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2025

We have been using this Return prime for years and they gave us nothing but good service. Customer service is really responsive.

Using app

About 2 years

Total reviews

7

Average rating

4.9

5 / 5 Share

March 25, 2025

awesome! Great staff and super helpful

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2025

I spoke with Wonder today for help setting up returns in my store. They were prompt, helpful and integrated the app with my shopify store in minutes! I'm not particularly tech savvy, so it was great to have someone there to help so quickly.

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

March 19, 2025

Using app

7 months

Total reviews

2

Average rating

4.5

5 / 5 Share

March 18, 2025

we recently installed this app and it made our business so better. The team is very responsive and replies very quickly.

Using app

9 days

Total reviews

2

Average rating

5.0