Return Prime: Return → Revenue
Top rated app for returns, exchange & refunds.
Rating
4.9
feedback
824
chart
#83
All reviews
Rating Breakdown
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Dec. 12, 2024
Chatting with WONDER was so easy and quick. She has a lot of patience and always willing to help with a smile. Thank you so much for assisting me every time I need help.
Dec. 12, 2024
I recently migrated from WooCommerce to Shopify and have been searching for a return exchange portal that suits my businesses' returns policy. My key priority was to have it as flexible as possible for my customers to ensure that they have a smooth shopping experience (especially being able to exchange for OTHER products not just variants). I tested about 20 other apps via the Shopify App Store and all were either really limited in features or did not have the right support. I'm really happy to have come across Return Prime as their customer service is also top-notch. The reply to all my queries instantly and I know my customers will appreciate this portal. There are so many features you can customise on this to suit your store! Highly recommend to any ecommerce store who wants to give their customers choice in order to minimise refunds to original payment method.
Dec. 11, 2024
Jusqu'à présent, je suis plutôt satisfaite. Le service client est très réactif et offre une aide complète et personnalisée à chacune de mes demandes. Equipe très serviable. L'interface est agréable, et le rendu sur mon site est à la hauteur de mes attentes. À voir par la suite, au fil de son utilisation.
Dec. 10, 2024
Very impressive features and support ! Would highly recommend Return Prime.
Dec. 9, 2024
The app is very useful - it has made our returns much easier. The team is very helpful.
Nov. 28, 2024
Return Prime has been great for our business. The app is very user friendly. Returns and exchanges have been easy to manage through the app. The support has been top notch. The live chat has been very helpful and follow up has been excellent. Would recommend this app for ecommerce businesses.
Nov. 28, 2024
Amazing customer service! Took me a while to get everything set up but the customer service team were instantly available and did everything I needed straight away. Lots of features on this app and a great backend compared to the app we previously used so I am looking forward to using this for our business.
Nov. 27, 2024
I had the pleasure of working with Adebayo, and I must say his support was exceptional! He was incredibly patient, detailed, and went above and beyond to assist me with my queries. His guidance made a complex process much easier to understand. Thank you, Adebayo, for your outstanding service! Highly recommend this support team!
Nov. 27, 2024
I have just installed Return Prime and was impressed with the ease of set up and support available. After using a much more expensive app that required extra $ to access additional functions, I am very happy with the price and functionality. The inclusions in the one price such as exchange for higher value items, customer incentivisation options and no limits on number of rules for returns and exchanges is great.
Using app
About 19 hours
Total reviews
5
Average rating
5.0
Nov. 25, 2024
Wonder was able to solve my problem quickly. I like this app.. very easy to use.
Nov. 21, 2024
the app works perfectly as described and has been one of our best purchases on shopify
Nov. 18, 2024
Marie made this call very easy and simple for me. She was attentive and understanding! She exceeded my expectations
Nov. 15, 2024
Super helpful. The Return Prime team is always quick to assist. Definitely recommend!
Nov. 14, 2024
Return Prime was one of the first apps I installed when I set up my store 2 years ago. I probably only use 50% of it's capabilities, but it's been rock solid. It's easy to use, no customer complaints, and no-outages, so I don't have to stress about returns or exchanges. This is a great product. Highly recommend.