Return Prime:Return & Exchange for Shopify

Return Prime:Return & Exchange

Automate Returns & Exchanges. Turn Refunds into Revenue
Rating
4.8
Feedback
729
Reviews
Chart
#114
Shopify

All reviews

5 / 5 Share
Sept. 4, 2025

Nice app

Store Using app Total reviews Average rating
Tweens 1 day 3 5.0
5 / 5 Share
Sept. 4, 2025

Very helpful support! They guided me step by step with my Prime return request and made the whole process smooth and easy. Really appreciate the quick response and assistance

Store Using app Total reviews Average rating
Studio Covers About 1 month 4 5.0
5 / 5 Share
Aug. 29, 2025

Works great and as advertised. Support is helpful and responsive.

Store Using app Total reviews Average rating
Donald Ross Sportswear About 1 month 4 5.0
5 / 5 Share
Aug. 28, 2025

Hands down the best value return app I've found. Support is excellent too. And by best value, I don't mean less functionality. The functionality matches other more expensive apps too. If you're a small firm without the budget for some of the more well known return apps, you won't be disappointed choosing this one. (and special thanks to Adebayo for the most timely support and quick solutions)

Store Using app Total reviews Average rating
AXESSI 8 months 3 5.0
5 / 5 Share
Aug. 25, 2025

Return Prime has been such a game-changer for our store to set up automated returns. Customer service is amazing, quick and seamless live chat. Their team has been unbelievably responsive whenever we had questions. The integration with Shopify feels effortless and it’s taken a huge workload off our plate ... no more manual back-and-forth or messy tracking. Highly recommend to any brand looking for a polished, reliable returns solution!

Store Using app Total reviews Average rating
LO+JAYNE Over 1 year 3 5.0
5 / 5 Share
Aug. 22, 2025

Store Using app Total reviews Average rating
Dima Ayad About 3 hours 1 5.0
5 / 5 Share
Aug. 21, 2025

Store Using app Total reviews Average rating
Factorycart About 4 hours 1 5.0
5 / 5 Share
Aug. 20, 2025

Muy buena aplicación para automatizar las devoluciones de tu página, también tienen buen servicio al cliente.

Store Using app Total reviews Average rating
MAHA Food Service 8 days 2 5.0
5 / 5 Share
Aug. 19, 2025

Awesome

Store Using app Total reviews Average rating
Huteeyaa About 1 year 4 5.0
5 / 5 Share
Aug. 18, 2025

Store Using app Total reviews Average rating
SELCOUTH About 2 months 4 5.0
5 / 5 Share
Aug. 14, 2025

I would recommend Returns Prime not only for how convenient it is, but support if equally fabulous, specially Adebayo. A must for all online retailers.

Store Using app Total reviews Average rating
The Calm Collective About 3 years 1 5.0
5 / 5 Share
Aug. 13, 2025

FAST response time and VERY helpful.

Store Using app Total reviews Average rating
Good Kids About 2 hours 1 5.0
4 / 5 Share
Aug. 13, 2025

Store Using app Total reviews Average rating
Madame 7 months 12 4.9
5 / 5 Share
Aug. 8, 2025

Pretty good customer service, instant replies, best help

Store Using app Total reviews Average rating
Bellz Fashion 15 days 2 5.0
5 / 5 Share
Aug. 7, 2025

Excellent customer service!

Store Using app Total reviews Average rating
aslora 5 days 1 5.0
1 / 5 Share
Aug. 6, 2025

First day I spent 6 hours trying to set up this app for my business model. I contacted support and they just kept saying "we are here to help", but didn't explain properly what I had to do, only half words. There's not a single tutorial video on the whole youtube or the app, the FAQ section has outdated tutorial with functions that have changed. Then I booked their expert support where you can have a meeting with them, share your screen and they can explain, I spent 12 minutes waiting in the meeting room and nobody has showed up. Worst experience ever since running my Shopify.

Store Using app Total reviews Average rating
My Spell About 24 hours 3 3.7
5 / 5 Share
Aug. 6, 2025

Store Using app Total reviews Average rating
Putchi About 2 hours 7 4.9
5 / 5 Share
Aug. 6, 2025

Sehr schnelle und professionelle Unterstützung! Bin sehr zufrieden mit dem Support! LG JJ Studio

Store Using app Total reviews Average rating
JJ Studio Shop 6 days 1 5.0
5 / 5 Share
Aug. 6, 2025

Store Using app Total reviews Average rating
Nap Chief About 3 years 7 5.0
2 / 5 Share
Oct. 7, 2025

At first it worked well, but now we have an issue that cant be resolved for over 1 month

Store Using app Total reviews Average rating
LILIMAUS 3 months 5 4.4
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