All reviews

Rating Breakdown

  • 5
    97% (312 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (3 ratings)
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5 / 5 Share

Oct. 1, 2024

I love working with Returns Go it has given me and my team so free hands to work on other things. Also the support team is always getting back to us in a timely manner, and handling our issues right away.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

The team at ReturnGO is responsive, supportive and understanding of our needs. What they cannot solve in the moment, they take away to help find a solution where possible. Our returns process is much smoother these days giving both our internal team and our customers a better experience.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2024

We have nothing but good things to say about the customer service! They are always quick to locate the problem and resolve it for us. Junessa was also very professional and polite. Thank you

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

The person I spoke to was Amazing!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

Their support is suuuuper helpful, they were able to help get my issue fixed in less than 10 minutes. Highly recommend!

Using app

Over 2 years

Total reviews

7

Average rating

4.4

5 / 5 Share

Sept. 4, 2024

A huge thank you to Carla from customer service. She greatly helped us by working hard on a request that wasn't simple. We now have the solution to our problem! I highly recommend Return-Go.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2024

Great app. Returns take a lot of time from our customer support and ReturnGO has helped us to save tons of time. Yes there are some bugs from time to time like everywhere else but their team is always very helpful and all problems are usually resolved within few minutes. Definitely recommend.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 26, 2024

Reyn was quick at replying to my issues. I will be sure to contact Reyn again if we have any other issues. Thank you for your help!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2024

Great features and more importantly supported with quick and knowledgable service. Easy to set up and easy for customers to use and understand.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2024

I have received excellent customer service and onboarding. Turnaround time with customer support and the ability to video chat with their team has been incredibly helpful!

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 16, 2024

Amazing! The app works well and the team is very helpful. Junessa especially went above and beyond today to literally build a custom offer to limit returns for me. She spent much more time than I would have expected and created something absolutely perfect for my site. Thank you, Junessa! You have made me a loyal customer. :) -Joy

Using app

About 1 year

Total reviews

7

Average rating

4.7

5 / 5 Share

June 25, 2024

The team at Returns go are super efficient and quick to respond, a member of their team (Mike) recently responded all throughout the evening to help us troubleshoot an issue.

Store

Hunza G

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 5, 2024

Best in class support, a deeply involved ruleset, and automations? This app is just the best at what it does. I could not give any higher praises to this app and team, if you are nervous about your returns process, that ends here.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2024

ReturnGO is an awesome app! It has truly streamlined our return process, making it so much easier for both us and our customers. I'm so glad I found it! The support team is super helpful and responsive too. They're always available to answer any questions and help resolve any issues. World class! Love it!

Store

Viakix

Using app

6 months

Total reviews

5

Average rating

4.2

5 / 5 Share

June 3, 2024

Carla was so amazing! She was enormously helpful to me today. I appreciate her so much. She was so patient. I am the least tech savvy individual on the planet probably and seemingly simple things in the online world don't come to me so easy. Carla patiently walked me through all my questions and even broken things down further with pictures and numerical lists. She is just a gem. Thanks so very much!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 3, 2024

Very easy to use and the customer service is very helpful. They basically helped me to set the whole process via email. I strongly recommend. Our returns are so much easier now.

Using app

5 months

Total reviews

5

Average rating

4.8

5 / 5 Share

June 3, 2024

Always great Customer Service! Thanks Chris and Ray on chat! Always helpful, super fast! :)

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2024

Great customer help today as always. Thank you really appreciate your assistance.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2024

ReturnGO has been a game-changer for our returns process! The user-friendly interface makes it easy for our customers to initiate returns and track their status. The analytics dashboard provides valuable insights, helping us improve our products and services. They also have an amazing support when we need assistance for either the set-up or any issues. They've been very helpful! Fantastic app and highly recommend!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 1, 2024

Customer service at ReturnGO has been amazing and has bent over backwards to help a small business with its returns portal. Would definitely recommend it!

Using app

2 months

Total reviews

2

Average rating

5.0