ReturnGO Returns & Exchanges

May 31, 2022

We could not be happier using ReturnGo. The program is so user friendly for both consumers and merchants. They have simplified the process where it now takes more than half the time spent as we used to with other apps. Their customer service is incredibly responsive, friendly, courteous and knowledgeable. They are, by far, one of the best apps we have ever dealt with on Shopify. We highly recommend them!!

May 31, 2022

We use ReturnGo in several of our shops, and are very satisfied. We have gained a better overview of our return order and reasons, which help us create clear action plans to reduce the return rate. The team behind is super friendly, and responds immediately.

May 30, 2022

The customer service is the best. They helped me setup the app from A to Z. I also have to spend way less time on customer service now everything is finally structured! Thanks a lot!

May 27, 2022

Great onboarding, solid and responsive support. Features and development are very active. Arrived at this one from Return Magic since RM is shutting down. Not only is this a necessary change but it's also an excellent upgrade!

May 27, 2022

I love this app. It has made exchanges go from Shopify to Xero perfectly. The support is incredible!!

May 24, 2022

The App works really well for all around return & exchange cases, also customer service has been wonderful.

May 19, 2022

Hands down the best return application on Shopify. Nothing comes close. If you think Loop is the only game in town, think again. You can be up and running and processing returns in less than an hour. Support is second to none and the feature set grows constantly. A must install app for stores of any size.

May 17, 2022

Works very well and is a great value. We previously used a much more expensive solution and it only had a few more features. This one gets the job done for way less.

May 20, 2022

These guys are relentlessly committed to customer success -- which is prob what matters most in any app/product/partner -- so I gotta recommend them. I installed and self-onboarded and had some issues. The founder got on a call and walked me thru everything. TBH, I walked away thinking, "I gotta talk with my customers more; this guy is what good business looks like." Besides the people, what's gonna make this app a winner in the long run is that it offers customers who want to make returns a LOT of incentives/options to keep the item, donate it, get store credit, etc...so that we don't have to make painful refunds. That's an amazing feature and at a starting price of $10 it makes this app a fantastic choice for any sized store.

May 12, 2022

Returngo gets 10 stars!! This is a great app not only for all the great exchange and return features made simply but the amazing customer service and on boarding support that comes along with it!! Unmatched in the industry!! I especially love how the app offers the customer the option of a gift card or store credit to potentially convert the sale into a future one! Not to mention the valuable customer data that comes along with it. Thank you ReturnGo you are Awesome!! --

May 12, 2022

very good app and customer service is so good and helpful so I am planning to work with them for my Shopify store

May 11, 2022

Their support is sublime. Incredibly helpful throughout the entire process and they even gave me access to features that were in beta.

May 7, 2022

We've tested the most popular app and the RETURNGO is definitely the BEST. it gives the option to split btwn US and international rules, it gives the option to select ether store credit / refund / exchange. i wish we'd discovered this app months ago it would have save us a lot of time and money. highly recommended and can't wait for all the next great features their working on.

May 6, 2022

Good UI/UX, and great customer service. We were looking for a return app for some time, that is easy to use and has a good UI/UX. Also, the customer service has always responded to our ticket in 30 seconds, with the right answers. Until now, we are really happy with the app.

May 5, 2022

Fantastisk app. Den sparer os for en masse tid, og det hele er struktureret og giver samtidig en god kundeoplevelse.

May 5, 2022

We are using ReturnGo on multiple Shopify stores. Great setups and customization possibilities. Plug and play with great integration partners and sweet and helpfull team.

May 2, 2022

i use this app to deal with returns, its simple and very efficient . lets you fully customize the return and exchange portal to allow you to run your store more efficiently

April 29, 2022

What a relief! We were looking for a returns app to make our life simpler and tried ReturnGO because of their exceptional reviews on customer support. Turn out their features are just as great! I recommend meeting with their support for onboarding – they met with us twice, helped throughout, and were always patient and friendly.

April 27, 2022

AMAZING customer support and a pretty seamless returns app - pricing is great, customizability is great. Just wish that the tracking from stamps.com communicated with the app so each return would automatically move into the correct category (i.e., shipment in progress, shipment received, etc.) but this is just a minor inconvenience for an otherwise wonderful, easy app!

April 26, 2022

J'ai cherché des applications avant mais rien était comme je voulais. Avec cette application franchement je suis plus que satisfaite. Tout ce que je demande, ils répondent toujours présent. L'équipe est tout simplement parfaite, ils sont à l'écoute, ils t'aident avec une videoconférence, ils t'explique tout. Je parle français donc il me faut un peu plus de temps que les autres pour bien comprendre mais franchement ils sont super patient en plus. Rien à dire à part que je suis conquise. Ah oui très important, ils répondent incroyablement vite. Merci à l'équipe.