ReturnGO Returns & Exchanges

June 23, 2022

What I love most about this app is the endless possibilities. Once you've got the hang of it and covered your returns preferences, you can move on to create a customer retention methods and much more.

June 14, 2022

I've needed help twice - and both times, Junessa has jumped right on and handled my issues. Incredible customer service. So many apps make you leave a message and wait for an email - I delete those apps. This is the way.

June 14, 2022

Well done app! Customer care is very helpful, quick response and so many features. Multiple languages. Recommended.

June 13, 2022

Love the app. Has made returns process much easier with visibility on why things are being returned. Moved over from a different up and couldn't be happier! Recommend! Also, the Customer Service team are fantastic!

June 10, 2022

Does exactly what we needed it to do, and the staff is very helpful and answers our questions within an hour! Great app and great service, thank you.

June 10, 2022

ReturnGo has been pretty awesome to work with! We made MANY requests when making the jump to the new portal to fit our needs and they did their best to make it happen or help with an alternative solution! Their Customer Service is the BOMB!! SOO Very Helpful! We are so happy so far!!

June 9, 2022

Ok as we all know, it is very overwhelming and exhausting trying to find the best solutions for our online stores. I was using Return Magic and since they are closing the first part of July I was tediously trying to figure out where to go next. Luckily I found these guys- ReturnGo. They give white-glove service all the way! I had 2 extensive in-depth onboarding calls that helped me customize my return portal to match my return policy. I'm absolutely thrilled that I discovered them because now I don't have to worry about this anymore. I found the best solution and it is ReturnGo- highly highly recommend! Thank you Lian! Cheers!

April 13, 2023

Extremely happy with this app and the customer service! Super responsive staff with my endless questions. I am not a pro so needed some assistance to understand things. Chris was extremely patient and understanding and helped me accomplish my goals. Their chat feature for help was awesome and got me the help in needed immediately. Been using this app for a year now and makes returns and exchanges run smoothly. Highly recommend!

June 9, 2022

The best customer service you could imagine. They guided me through the whole process and set everything up. It's super easy for customer to use and incentivizes them to get store credit vs. returns. The exchange is super easy to use. Highly recommend.

June 7, 2022

It doesn't even seem real how helpful this app is not to mention the customer service is outstanding. SO thankful I installed this in my store!

June 7, 2022

So far excellent app with even better support. If you're looking to automate the returns process, this is the right choice.

June 3, 2022

Very easy set up! The team are very helpful with any questions we had. It seems they always have team members online to help and answer questions.

June 2, 2022

Application très efficace, service et accompagnement très efficace. Nous recommandons sans hésitation

May 31, 2022

ReturnGo is extremely simple to configured. It's integrated with commonly used Shipping App's that saved me a lot of time. Their support team is execellent - they always alwyas get back to you quickly.

May 31, 2022

We could not be happier using ReturnGo. The program is so user friendly for both consumers and merchants. They have simplified the process where it now takes more than half the time spent as we used to with other apps. Their customer service is incredibly responsive, friendly, courteous and knowledgeable. They are, by far, one of the best apps we have ever dealt with on Shopify. We highly recommend them!!

May 31, 2022

We use ReturnGo in several of our shops, and are very satisfied. We have gained a better overview of our return order and reasons, which help us create clear action plans to reduce the return rate. The team behind is super friendly, and responds immediately.

May 30, 2022

The customer service is the best. They helped me setup the app from A to Z. I also have to spend way less time on customer service now everything is finally structured! Thanks a lot!

May 27, 2022

Great onboarding, solid and responsive support. Features and development are very active. Arrived at this one from Return Magic since RM is shutting down. Not only is this a necessary change but it's also an excellent upgrade!

May 27, 2022

I love this app. It has made exchanges go from Shopify to Xero perfectly. The support is incredible!!

May 24, 2022

The App works really well for all around return & exchange cases, also customer service has been wonderful.