All reviews

Rating Breakdown

  • 5
    96% (340 ratings)
  • 4
    3% (10 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 95% (339)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 16, 2023

ABSOLUTELY WOULD RECOMMEND THIS PLATFORM!! their help service is above and beyond. Syncs great with shopify. So happy we made the change.

Using app

About 1 month

Total reviews

3

Average rating

3.3

5 / 5 Share

Aug. 15, 2023

This app handles my returns very well. The customer service is excellent! They always take the extra step to make my life easier.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 2, 2023

I just did the onboarding process, going from Returnly to ReturnGO. My first impressions are that ReturnGo is much more intuitive and user-friendly on the back-end. And the front-facing customer experience seems to be better too. Also, my onboarding specialist was AMAZING. She walked me through everything with the nicest manner and with lots of explanantion.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 28, 2023

The team's assistance was remarkably helpful, competent, and prompt. They scheduled a Zoom call to demonstrate the app's functionalities, guide us on its usage, and discuss the settings, ensuring our staff was properly trained. The app itself is straightforward and user-friendly, and knowing that there's a supportive team backing it gives us peace of mind.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 2, 2023

Return Go has really come through for us when it comes to all the support, requirements of a robust platform. We are very impressed, and believe it is a great value for the price. You won't regret giving them a try!!!

Using app

About 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

July 25, 2023

Nica and Chris did an amazing job with my tricky request. They came up with a perfect solution which shall help us immensely! Very satisfied.

Store

noho

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2023

Junessa is the best. She has helped us countless times to make our returns and exchanges experience amazing. Love our experience with ReturnGO so far!

Using app

3 months

Total reviews

3

Average rating

5.0

4 / 5 Share

July 19, 2023

For the most part, our team enjoys using ReturnGO. It has streamlined our exchange process and has made issuing labels super easy. Except for a few minor glitches, it works well.

Using app

About 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

July 12, 2023

The ReturnGo team is amazing and been so helpful with set up and questions as they come up. Highly recommended.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 6, 2023

This app is incredible. It's saved our business tons of time and effort as it makes returns and exchanges a breeze. It's one of the core apps to keeping our returns process simple and easy.

Store

Murgs

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

July 5, 2023

Great product. Lots of options, rules, if-thens. Love the exchange function for size/color. This has cut our return/exchange request process time in half. Thank you ReturnGo!

Using app

About 1 year

Total reviews

4

Average rating

4.3

5 / 5 Share

June 29, 2023

Top notch customer service and everything works great after getting used too. would highly recommend to improve the return workflow of your store!

Using app

21 days

Total reviews

6

Average rating

5.0

5 / 5 Share

June 28, 2023

We went from processing returns manually to ReturnGO. Great improvement and support is always great.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

June 26, 2023

Can't recommend this app enough! Their customer service team has been amazing (especially Junessa) in helping us get set up and this app has really helped us to provide better levels of service to our customer base! 5 stars

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 19, 2023

Highly recommend the ReturnGO app! It is easy to use for not only our staff, but our customers who are processing the returns. The Customer Service team have always been very responsive and are willing to help in a quick manner.

Store

MISHA

Using app

6 months

Total reviews

7

Average rating

5.0

5 / 5 Share

June 8, 2023

We're brand-new in using the app but have been VERY pleased with how easy the integration and setup has been. It's a much more robust solution than our previous solution and much better customer support! Mike, Chris, and several others responded extremely fast via chat and were super professional, helpful, and positive. Made the whole onboarding experience very enjoyable! I would HIGHLY recommend!

Store

Notch

Using app

21 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 19, 2023

Really powerful return management app, lot's of options for returns and exchange. And very responsive support team :)

Using app

5 months

Total reviews

9

Average rating

4.2

5 / 5 Share

May 16, 2023

ReturnGo is such a Great app. Plus their support team is super responsive! Definitely recomment this app!

Store

Mia Mod

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

May 15, 2023

Top review for them! The onboarding with the team was quite more than amazing and their support after settings is very quick and efficient. We were looking for the best way to create an automatic and cool return and exchange process for the customer and our employees. Til now, it seems we found it. All the team is very willing to help and answer your requests asap. We are still working together on improving the system for both sides. Highly recommend them!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 11, 2023

ReturnGo is a specialized tool with very innovative and smart solutions. The system can draw orders numbers from multiple shopify stores in one front end. The whole flow can also be implemented on your website as an embedded solution, so it really feels like a native tool. Also defects can be handled within the tool. Junessa (our star) and Eyal (CEO) have been extremely helpful and kind. They've put a lot of effort into setting everything up and even they even implemented some custom development. Patta got love for ReturnGo.

Store

PATTA

Using app

3 months

Total reviews

5

Average rating

4.8