ReturnGO Returns & Exchanges
ReturnGO Returns & Exchanges
Rating
4.9
feedback
355
chart
#1,526
All reviews
Aug. 16, 2023
ABSOLUTELY WOULD RECOMMEND THIS PLATFORM!! their help service is above and beyond. Syncs great with shopify. So happy we made the change.
Aug. 15, 2023
This app handles my returns very well. The customer service is excellent! They always take the extra step to make my life easier.
Aug. 2, 2023
I just did the onboarding process, going from Returnly to ReturnGO. My first impressions are that ReturnGo is much more intuitive and user-friendly on the back-end. And the front-facing customer experience seems to be better too. Also, my onboarding specialist was AMAZING. She walked me through everything with the nicest manner and with lots of explanantion.
July 28, 2023
The team's assistance was remarkably helpful, competent, and prompt. They scheduled a Zoom call to demonstrate the app's functionalities, guide us on its usage, and discuss the settings, ensuring our staff was properly trained. The app itself is straightforward and user-friendly, and knowing that there's a supportive team backing it gives us peace of mind.
Aug. 2, 2023
Return Go has really come through for us when it comes to all the support, requirements of a robust platform. We are very impressed, and believe it is a great value for the price. You won't regret giving them a try!!!
July 25, 2023
Nica and Chris did an amazing job with my tricky request. They came up with a perfect solution which shall help us immensely! Very satisfied.
July 25, 2023
Junessa is the best. She has helped us countless times to make our returns and exchanges experience amazing. Love our experience with ReturnGO so far!
July 19, 2023
For the most part, our team enjoys using ReturnGO. It has streamlined our exchange process and has made issuing labels super easy. Except for a few minor glitches, it works well.
July 12, 2023
The ReturnGo team is amazing and been so helpful with set up and questions as they come up. Highly recommended.
July 6, 2023
This app is incredible. It's saved our business tons of time and effort as it makes returns and exchanges a breeze. It's one of the core apps to keeping our returns process simple and easy.
July 5, 2023
Great product. Lots of options, rules, if-thens. Love the exchange function for size/color. This has cut our return/exchange request process time in half. Thank you ReturnGo!
June 29, 2023
Top notch customer service and everything works great after getting used too. would highly recommend to improve the return workflow of your store!
June 28, 2023
We went from processing returns manually to ReturnGO. Great improvement and support is always great.
June 26, 2023
Can't recommend this app enough! Their customer service team has been amazing (especially Junessa) in helping us get set up and this app has really helped us to provide better levels of service to our customer base! 5 stars
June 19, 2023
Highly recommend the ReturnGO app! It is easy to use for not only our staff, but our customers who are processing the returns. The Customer Service team have always been very responsive and are willing to help in a quick manner.
June 8, 2023
We're brand-new in using the app but have been VERY pleased with how easy the integration and setup has been. It's a much more robust solution than our previous solution and much better customer support! Mike, Chris, and several others responded extremely fast via chat and were super professional, helpful, and positive. Made the whole onboarding experience very enjoyable! I would HIGHLY recommend!
May 19, 2023
Really powerful return management app, lot's of options for returns and exchange. And very responsive support team :)
May 16, 2023
ReturnGo is such a Great app. Plus their support team is super responsive! Definitely recomment this app!
May 15, 2023
Top review for them! The onboarding with the team was quite more than amazing and their support after settings is very quick and efficient. We were looking for the best way to create an automatic and cool return and exchange process for the customer and our employees. Til now, it seems we found it. All the team is very willing to help and answer your requests asap. We are still working together on improving the system for both sides. Highly recommend them!
May 11, 2023
ReturnGo is a specialized tool with very innovative and smart solutions. The system can draw orders numbers from multiple shopify stores in one front end. The whole flow can also be implemented on your website as an embedded solution, so it really feels like a native tool. Also defects can be handled within the tool. Junessa (our star) and Eyal (CEO) have been extremely helpful and kind. They've put a lot of effort into setting everything up and even they even implemented some custom development. Patta got love for ReturnGo.