ReturnGO Returns & Exchanges

June 26, 2023

Can't recommend this app enough! Their customer service team has been amazing (especially Junessa) in helping us get set up and this app has really helped us to provide better levels of service to our customer base! 5 stars

June 19, 2023

Highly recommend the ReturnGO app! It is easy to use for not only our staff, but our customers who are processing the returns. The Customer Service team have always been very responsive and are willing to help in a quick manner.

June 12, 2023

I recently had the pleasure of using an app that left me thoroughly impressed with its professionalism and outstanding customer support. From start to finish, the experience was seamless and exceeded my expectations in every way. I would like to express my deepest appreciation for Junessa, a member of the customer support team, who went above and beyond to assist me throughout my journey. First and foremost, the app itself showcased a level of professionalism that is rarely seen in today's digital landscape. Its sleek design, intuitive interface, and comprehensive features immediately caught my attention. It was evident that a tremendous amount of thought and effort had been put into creating an exceptional user experience. And thank you a lot again Junessa really appreciated

June 8, 2023

We're brand-new in using the app but have been VERY pleased with how easy the integration and setup has been. It's a much more robust solution than our previous solution and much better customer support! Mike, Chris, and several others responded extremely fast via chat and were super professional, helpful, and positive. Made the whole onboarding experience very enjoyable! I would HIGHLY recommend!

May 23, 2023

Easily the most user & budget friendly return app we have used. Their customer support is A+! Highly recommend.

May 19, 2023

Really powerful return management app, lot's of options for returns and exchange. And very responsive support team :)

May 16, 2023

ReturnGo is such a Great app. Plus their support team is super responsive! Definitely recomment this app!

May 15, 2023

Top review for them! The onboarding with the team was quite more than amazing and their support after settings is very quick and efficient. We were looking for the best way to create an automatic and cool return and exchange process for the customer and our employees. Til now, it seems we found it. All the team is very willing to help and answer your requests asap. We are still working together on improving the system for both sides. Highly recommend them!

May 11, 2023

ReturnGo is a specialized tool with very innovative and smart solutions. The system can draw orders numbers from multiple shopify stores in one front end. The whole flow can also be implemented on your website as an embedded solution, so it really feels like a native tool. Also defects can be handled within the tool. Junessa (our star) and Eyal (CEO) have been extremely helpful and kind. They've put a lot of effort into setting everything up and even they even implemented some custom development. Patta got love for ReturnGo.

May 9, 2023

ReturnGo is a boutique return tool with a very personal approach. The feature sets are rich and very smart. We were specifically drawn to the tool because it can handle multiple shopify stores in one single return portal. Also the fact that the portal can be embedded and has features like defects within the return process was something we were looking for. Junessa (our hero) and Eyal (CEO) have been extremely helpful during implementation. I would advice any other company to go with ReturnGo.

May 3, 2023

ReturnGo is an intuitive and nicely designed app. my experience with the app is a positive one. The support team for this app is fantastic. They provided great assistance. Thank you!

April 27, 2023

Very intuitive and easy to use. ReturnGo took me less than two hours to set up and I'm not a techie. The app is saving us 2-3 hours work per day so it's a great addition to our stack. Best of all, the customer service is OUTSTANDING. They're really quick to reply and they provide solutions within minutes.

April 25, 2023

good app. looks professional and simple to use. easy to manage and process return and exchange. support teams are also helpful

May 11, 2023

I've only just added this App and it is so easy to navigate, looks like it will be very beneficial to us and our customers as it allows exchanges and updates stock. Emails go to customers efficiently with updates. Very easy to use, and the 2 problems I couldn't' navigate myself were very quickly and efficiently looked after by the customer service team. Very happy so far. Just an update / We have been using this app now for a while and it is very reliable and has helped with seamlessly organising returns. Our customers love using it and are happy that they can now do easy exchanges. It syncs perfectly with inventory and orders and the customer service is ten out of ten. Any questions we had were answered quickly and any changes we needed were done. Very very happy with this app.

April 24, 2023

quick and friendly assistance when I needed help updating outgoing email template as well as guidance how to update moving forward

April 14, 2023

the customer service is amazing! they always help right away and are so nice!! they even helped set up the whole thing for me when i couldn't figure it out :) highly recommend!!

April 12, 2023

I had a great onboarding experience with Junessa. She answered all my questions and helped me setting up the returns portal for my shop. RetunrGo is a great app with many features and fair pricing. Only in design I find they could improve a little bit.

April 7, 2023

Really great app and amazing customer service! Features > App is able to handle customers uploading photos with their returns > Questions are customizable based on shop owners' needs > Emails that customers receive are customizable to reflect shop branding, messaging, etc. Customer service > Super fast, I can hardly keep up! > Super friendly and over the top helpful Affordable Customizable Streamlines the return process for customers which is most important—great app, thanks!!

March 29, 2023

great app, easy to use, the team is super helpful and answers all questions on the chat right away. definitely would recommend this app.

March 27, 2023

ReturnGo is fantastic! Their staff is incredibly knowledgeable and helpful. Truly a top-notch service that I would reccomend to anyone.